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The Antecedes Of Service Quality And Patients Satisfaction Equally Drive Patients Loyalty In Private Healthcare Delivery
Download The Antecedes Of Service Quality And Patients Satisfaction Equally Drive Patients Loyalty In Private Healthcare Delivery full books in PDF, epub, and Kindle. Read online The Antecedes Of Service Quality And Patients Satisfaction Equally Drive Patients Loyalty In Private Healthcare Delivery ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Book Synopsis The Judicial Application of Human Rights Law by : Nihal Jayawickrama
Download or read book The Judicial Application of Human Rights Law written by Nihal Jayawickrama and published by Cambridge University Press. This book was released on 2002-12-12 with total page 1104 pages. Available in PDF, EPUB and Kindle. Book excerpt: 10 The right to life
Book Synopsis Tax Administration 2021 Comparative Information on OECD and other Advanced and Emerging Economies by : OECD
Download or read book Tax Administration 2021 Comparative Information on OECD and other Advanced and Emerging Economies written by OECD and published by OECD Publishing. This book was released on 2021-09-15 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is the ninth edition of the OECD's Tax Administration Series. It provides internationally comparative data on aspects of tax systems and their administration in 59 advanced and emerging economies.
Book Synopsis International Community Psychology by : Stephanie Reich
Download or read book International Community Psychology written by Stephanie Reich and published by Springer Science & Business Media. This book was released on 2007-07-03 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first in-depth guide to global community psychology research and practice, history and development, theories and innovations, presented in one field-defining volume. This book will serve to promote international collaboration, enhance theory utilization and development, identify biases and barriers in the field, accrue critical mass for a discipline that is often marginalized, and to minimize the pervasive US-centric view of the field.
Book Synopsis Contemporary Perspectives on Ageism by : Liat Ayalon
Download or read book Contemporary Perspectives on Ageism written by Liat Ayalon and published by Springer. This book was released on 2018-05-22 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book provides a comprehensive perspective on the concept of ageism, its origins, the manifestation and consequences of ageism, as well as ways to respond to and research ageism. The book represents a collaborative effort of researchers from over 20 countries and a variety of disciplines, including, psychology, sociology, gerontology, geriatrics, pharmacology, law, geography, design, engineering, policy and media studies. The contributors have collaborated to produce a truly stimulating and educating book on ageism which brings a clear overview of the state of the art in the field. The book serves as a catalyst to generate research, policy and public interest in the field of ageism and to reconstruct the image of old age and will be of interest to researchers and students in gerontology and geriatrics.
Download or read book Employee Turnover written by Peter W. Hom and published by Thomson South-Western. This book was released on 1995 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Building Brands Directly by : Stewart Pearson
Download or read book Building Brands Directly written by Stewart Pearson and published by Springer. This book was released on 2016-07-27 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: New competition, technology and economics have changed the behaviour of markets and the practice of marketing. Customers are more discerning, and demand more quality, service and choice. Established brands are under threat. New brands are tougher than ever to build. How to create business value by sustaining existing brands and building new brands is the priority of our major business leaders, the managers to whom they entrust their brands and the students who are the brand stewards of the future. In this book Stewart Pearson explains how to build your brands directly: by investing in the loyalty of your customers and explains the commercial realities behind today's marketing headlines.
Book Synopsis Clustering and Information Retrieval by : Weili Wu
Download or read book Clustering and Information Retrieval written by Weili Wu and published by Springer Science & Business Media. This book was released on 2013-12-01 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clustering is an important technique for discovering relatively dense sub-regions or sub-spaces of a multi-dimension data distribution. Clus tering has been used in information retrieval for many different purposes, such as query expansion, document grouping, document indexing, and visualization of search results. In this book, we address issues of cluster ing algorithms, evaluation methodologies, applications, and architectures for information retrieval. The first two chapters discuss clustering algorithms. The chapter from Baeza-Yates et al. describes a clustering method for a general metric space which is a common model of data relevant to information retrieval. The chapter by Guha, Rastogi, and Shim presents a survey as well as detailed discussion of two clustering algorithms: CURE and ROCK for numeric data and categorical data respectively. Evaluation methodologies are addressed in the next two chapters. Ertoz et al. demonstrate the use of text retrieval benchmarks, such as TRECS, to evaluate clustering algorithms. He et al. provide objective measures of clustering quality in their chapter. Applications of clustering methods to information retrieval is ad dressed in the next four chapters. Chu et al. and Noel et al. explore feature selection using word stems, phrases, and link associations for document clustering and indexing. Wen et al. and Sung et al. discuss applications of clustering to user queries and data cleansing. Finally, we consider the problem of designing architectures for infor mation retrieval. Crichton, Hughes, and Kelly elaborate on the devel opment of a scientific data system architecture for information retrieval.
Download or read book Service Quality written by Roland T. Rust and published by SAGE. This book was released on 1994 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, as well as a broad set of approaches, Service Quality presents the latest research and theory in customer satisfaction and services marketing.
Book Synopsis Managing Quality by : David A. Garvin
Download or read book Managing Quality written by David A. Garvin and published by Simon and Schuster. This book was released on 1988 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case study research conducted in 1981 in nine US companies and seven Japanese companies.
Book Synopsis COVID-19, Technology and Marketing by : Vanessa Ratten
Download or read book COVID-19, Technology and Marketing written by Vanessa Ratten and published by Springer Nature. This book was released on 2021-07-10 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new normal. In doing so, the book contributes to theories associated with the marketing management, by assessing opportunities and challenges associated with the implementation of technology and marketing management during and post Covid-19. Although there is increasing research in consumer or business management acceptance of new technologies and digital marketing, the impact of these on marketing management during the Covid-19 are not adequately investigated, leading to overstated hypothetical predictions of its future potential. Chapters in the book therefore focus on new economic models such as sharing economy and business structures such as omnichannel, where advancements have enabled firms to build a one-on-one relationship with customers by collecting, storing, aggregating and analysing customer information across various touchpoints. Contributions in the book also focus on new technologies such as blockchain, automation solution, information technology management, and customer relationship management (CRM) in highlighting connections between these new technologies and marketing management. The book will be useful for anyone aiming to gain a better understanding of the current and future technologies that may play a role or have a robust impact on marketing management during Covid-19.
Download or read book Poetry & Protest written by Aisha Karim and published by Haymarket Books. This book was released on 2006 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: "We in South Africa needed the support of the international community in our efforts to end the vicious system of racial oppression called apartheid. We had to have eloquent advocates to tell the world our story and persuade it to come to our assistance. . . . We had none more articulate and with all the credibility and integrity so indispensable than Dennis Brutus to plead our cause. He was quite outstanding, and we South Africans owe an immense debt of gratitude."--Archbishop Desmond Tutu "Dennis Brutus stands as a tribune of the dispossessed. His willingness to speak out on all cases of injustice and side with the oppressed makes him the type of person we all wish to emulate. His perseverance, dedication, and eloquence have made him not only a hero for the South African freedom struggle, but for all those who struggle for social justice."--Bill Fletcher, TransAfrica Forum This vital original collection of interviews, poetry, and essays of the much-loved anti-apartheid leader is the first book of its kind to bring together the full, forceful range of his work. Brutus, imprisoned along with Nelson Mandela, is known worldwide for his unparalleled eloquence as an opponent of the apartheid South African regime. Since its fall, he has been a voice for justice and humanity, speaking and writing extensively on issues of debt, poverty, war, racism, and neoliberalism. Dennis Brutus is a lifelong human rights activist and poet. He was imprisoned with Nelson Mandela on Robben Island in South Africa and became an eloquent spokesperson for the anti-apartheid movement. He currently teaches African studies and literature at the University of Pittsburgh. Lee Sustar has written extensively on the global justice and labor movements for numerous publications. He is a member of the National Writers Union and lives in Chicago, Illinois.
Book Synopsis Online Brand Communities by : Francisco J. Martínez-López
Download or read book Online Brand Communities written by Francisco J. Martínez-López and published by Springer. This book was released on 2015-12-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents and analyzes the concept of online brand communities, an emerging and exciting topic in marketing and eCommerce. First, it lays out the foundations like the evolution of the Web and the so-called Social Web, its utility for users and businesses, and the evolution of the marketing mind-set to adapt the Social Web. On this basis, the book then presents a detailed analysis of online brand communities, examining the concept of virtual community with a specific focus on virtual brand communities. In this context the book also explores recent trends related to branding and brand management. Next, it proposes a classification system for online brand communities, taking into account questions like the motivating factors for consumers to join, participate and stay in a community. The process of value creation in communities is examined from both business and consumer perspectives. The book draws to a close with a brief presentation of the process broadly accepted for the successful development of online brand communities.
Book Synopsis Services Marketing Management by : Peter Mudie
Download or read book Services Marketing Management written by Peter Mudie and published by Routledge. This book was released on 2012-06-25 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services', to provide an easily digestible approach to the service industry with a specific focus on the management and marketing elements. This new edition has been thoroughly revamped to include pedagogical features such as exercises and mini cases throughout the text to consolidate learning and make it more student friendly. New content has been incorporated to bring the subject matter thoroughly up to date, for example featuring more on the Internet, the inclusion of material on call centres in respect of service delivery and service encounter; additional material on customer relationship management (CRM); consideration of frontline employees and internal marketing; and a discussion of revenue management issues in managing demand and capacity. Particularly suitable for students on marketing, business and hospitality courses who require a good grounding in the principles of services marketing, the practical implications are shown clearly and effectively demonstrate how the principles are applied in the real world. A web based lecturer resource accompanies the text.
Author :Ismael Eduardo Apud Peláez Publisher :PUBLICACIONS UNIVERSITAT ROVIRA I VIRGILI ISBN 13 :8484248348 Total Pages :294 pages Book Rating :4.4/5 (842 download)
Book Synopsis Ayahuasca: Between Cognition and Culture by : Ismael Eduardo Apud Peláez
Download or read book Ayahuasca: Between Cognition and Culture written by Ismael Eduardo Apud Peláez and published by PUBLICACIONS UNIVERSITAT ROVIRA I VIRGILI. This book was released on 2020-03-01 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book summarizes Ismael Apud’s ethnographic research in the field of ayahuasca, conducted in Latin America and Catalonia over a period of 10 years. To analyze the variety of ayahuasca spiritual practices and beliefs, the author combines different approaches, including medical anthropology, cognitive science of religion, history of science, and religious studies. Ismael Apud is a psychologist and anthropologist from Uruguay, with a PhD in Anthropology at Universitat Rovira i Virgili.
Book Synopsis Relationship Marketing by : Robert W. Palmatier
Download or read book Relationship Marketing written by Robert W. Palmatier and published by . This book was released on 2008-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers useful perspectives to academic researchers interested in better understanding the conceptual underpinnings of relationships and to managers seeking to build effective relationships with customers.
Book Synopsis Organizational Innovation by : Fariborz Damanpour
Download or read book Organizational Innovation written by Fariborz Damanpour and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive book synthesizes research from the past 50 years of innovation studies, addressing the main elements and providing a connected perspective on innovation within organizations. It explores the generation and adoption of both technological and nontechnological innovations, offering a coherent and systematic view of the process. Fariborz Damanpour examines innovation activity and internal mechanisms and processes in both business and nonbusiness organizations, providing an overview of key concepts, terms, and theory. Insights from behavioral, economic, and structure-based perspectives are used to explain existing findings and help the reader navigate current research on the management of innovation, as well as offering ideas and frameworks to guide new studies. Organizational Innovationwill be an invaluable resource for researchers and graduate-level students of management and organization studies, particularly those working on the management of innovation and technology. It will also prove useful to educators in the field as a reference work for students.
Book Synopsis Customer Satisfaction by : Vikas Mittal
Download or read book Customer Satisfaction written by Vikas Mittal and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Superior customer satisfaction provides a clear strategic advantage and an inimitable resource for a firm -- particularly in today's complex and often uncertain markets. Two decades of academic research have quantified the impact of customer satisfaction on a number of beneficial customer behaviors and consequent financial performance. It is clear that firms that manage their customers as well as costs realize greater financial returns compared to firms that ignore customer satisfaction. In the pages that follow, we provide a strategic overview of this research to enable managers to use customer satisfaction in the strategic planning processes of their firms. After defining customer satisfaction, we discuss how customer satisfaction is measured and analyzed, provide an overview of research on antecedents and outcomes of customer satisfaction, and offer recommendations for managers on how to achieve a successful customer-focused strategy.
