Ten Questions About Human Error

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Ten Questions About Human Error

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 1410612066
Total Pages : 233 pages
Book Rating : 4.4/5 (16 download)

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Book Synopsis Ten Questions About Human Error by : Sidney Dekker

Download or read book Ten Questions About Human Error written by Sidney Dekker and published by CRC Press. This book was released on 2004-12-27 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety. The ten questions about human error are not just questions about human error as a phenomenon, but also about human factors and system safety as disciplines, and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited--where vocabulary, models, ideas, and notions are constraining progress. This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.

The Field Guide to Human Error Investigations

Author : Sidney Dekker
Publisher : Routledge
ISBN 13 : 1351786032
Total Pages : 137 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis The Field Guide to Human Error Investigations by : Sidney Dekker

Download or read book The Field Guide to Human Error Investigations written by Sidney Dekker and published by Routledge. This book was released on 2017-11-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion. The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to "reverse engineer" human error, which, like any other componant, needs to be put back together in a mishap investigation.

Safety Differently

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 1482242001
Total Pages : 312 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Safety Differently by : Sidney Dekker

Download or read book Safety Differently written by Sidney Dekker and published by CRC Press. This book was released on 2014-06-23 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

Behind Human Error

Author : David D. Woods
Publisher : CRC Press
ISBN 13 : 1317175530
Total Pages : 292 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Behind Human Error by : David D. Woods

Download or read book Behind Human Error written by David D. Woods and published by CRC Press. This book was released on 2017-09-18 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved not to be this simple. The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label. Divided into five parts, it begins by summarising the most significant research results. Part 2 explores how systems thinking has radically changed our understanding of how accidents occur. Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems. Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures. The potential for constructive change, for progress on safety, lies behind the human error label.

Patient Safety

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 143985226X
Total Pages : 254 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Patient Safety by : Sidney Dekker

Download or read book Patient Safety written by Sidney Dekker and published by CRC Press. This book was released on 2016-04-19 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underdeveloped. Written from a scientific, human factors

A Human Error Approach to Aviation Accident Analysis

Author : Douglas A. Wiegmann
Publisher : Routledge
ISBN 13 : 1351962353
Total Pages : 174 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis A Human Error Approach to Aviation Accident Analysis by : Douglas A. Wiegmann

Download or read book A Human Error Approach to Aviation Accident Analysis written by Douglas A. Wiegmann and published by Routledge. This book was released on 2017-12-22 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human error is implicated in nearly all aviation accidents, yet most investigation and prevention programs are not designed around any theoretical framework of human error. Appropriate for all levels of expertise, the book provides the knowledge and tools required to conduct a human error analysis of accidents, regardless of operational setting (i.e. military, commercial, or general aviation). The book contains a complete description of the Human Factors Analysis and Classification System (HFACS), which incorporates James Reason's model of latent and active failures as a foundation. Widely disseminated among military and civilian organizations, HFACS encompasses all aspects of human error, including the conditions of operators and elements of supervisory and organizational failure. It attracts a very broad readership. Specifically, the book serves as the main textbook for a course in aviation accident investigation taught by one of the authors at the University of Illinois. This book will also be used in courses designed for military safety officers and flight surgeons in the U.S. Navy, Army and the Canadian Defense Force, who currently utilize the HFACS system during aviation accident investigations. Additionally, the book has been incorporated into the popular workshop on accident analysis and prevention provided by the authors at several professional conferences world-wide. The book is also targeted for students attending Embry-Riddle Aeronautical University which has satellite campuses throughout the world and offers a course in human factors accident investigation for many of its majors. In addition, the book will be incorporated into courses offered by Transportation Safety International and the Southern California Safety Institute. Finally, this book serves as an excellent reference guide for many safety professionals and investigators already in the field.

Managing Maintenance Error

Author : James Reason
Publisher : CRC Press
ISBN 13 : 1351920502
Total Pages : 191 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Managing Maintenance Error by : James Reason

Download or read book Managing Maintenance Error written by James Reason and published by CRC Press. This book was released on 2017-03-02 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in maintenance, as well as providing an engineer’s guide for their understanding and the solution. After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on:- managing person, the task and the team; - the workplace and the organization; - creating a safe culture; It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities. The readership will include maintenance engineering staff and safety officers and all those in responsible roles in critical and systems-reliant environments, including transportation, nuclear and conventional power, extractive and other chemical processing and manufacturing industries and medicine.

The Field Guide to Understanding Human Error

Author : Sidney Dekker
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 9780754648260
Total Pages : 268 pages
Book Rating : 4.6/5 (482 download)

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Book Synopsis The Field Guide to Understanding Human Error by : Sidney Dekker

Download or read book The Field Guide to Understanding Human Error written by Sidney Dekker and published by Ashgate Publishing, Ltd.. This book was released on 2006 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The old Bad Apple Theory of human error promotes the idea that a system is basically safe, with the exception of a few unreliable people. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. Sidney Dekker presents the view that human error is an organizational problem, and suggests how to apply new theories to your organization, handling questions about accountability and constructing meaningful countermeasures.

Second Victim

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 146658341X
Total Pages : 131 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Second Victim by : Sidney Dekker

Download or read book Second Victim written by Sidney Dekker and published by CRC Press. This book was released on 2013-03-26 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims’. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book

Short History of Human Error

Author : Oliver Thomson
Publisher : Arena books
ISBN 13 : 1909421359
Total Pages : 365 pages
Book Rating : 4.9/5 (94 download)

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Book Synopsis Short History of Human Error by : Oliver Thomson

Download or read book Short History of Human Error written by Oliver Thomson and published by Arena books. This book was released on 2013-12-09 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a candid, sometimes controversial study of the psychological or other flaws of political, religious and economic leaders from ancient times to the present day: from Rameses II to Colonel Gaddafi, from Genghis Khan to Stalin and Hitler, from Buddha or Saint Paul to Martin Luther or Ron Hubbard, from bipolar, insecure, asthmatic or sex-addicted presidents to alcoholic prime ministers, mad kings, obese emperors and kleptomaniac dictators. Amongst their followers we find psychopathic police chiefs, gay generals, crazed philosophers, epileptic prophets and ludomaniac business- men. We look at how the minor personality disorders and health problems of the few have led frequently to considerable misery for the many.Without slavish adherence to the latest psychiatric fashions the author uses at least some of these concepts to help analyse the anti-social behaviour traits of leaders past and present and to assess the degree to which their mental or physical state contributed to most of the world's worst man-made disasters: wars, genocides, famines, persecutions, enslavements and recessions.We consider the questions: How many millions died because the Archangel Gabriel supposedly appeared to both the Virgin Mary and Mohammed? How many millions died because Napoleon was bullied at school, because Hitler failed to get into the Vienna Academy, because Stalin had an alcoholic father or because Mao suffered from attention deficit hyperactivity disorder?

Human Error Reduction in Manufacturing

Author : José Rodríguez-Pérez
Publisher : Quality Press
ISBN 13 : 1951058860
Total Pages : 191 pages
Book Rating : 4.9/5 (51 download)

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Book Synopsis Human Error Reduction in Manufacturing by : José Rodríguez-Pérez

Download or read book Human Error Reduction in Manufacturing written by José Rodríguez-Pérez and published by Quality Press. This book was released on 2018-08-27 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many years, we considered human errors or mistakes as the cause of mishaps or problems. In the manufacturing industries, human error, under whatever label (procedures not followed, lack of attention, or simply error), was the conclusion of any quality problem investigation. The way we look at the human side of problems has evolved during the past few decades. Now we see human errors as the symptoms of deeper causes. In other words, human errors are consequences, not causes. The basic objective of this book is to provide readers with useful information on theories, methods, and specific techniques that can be applied to control human failure. It is a book of ideas, concepts, and examples from the manufacturing sector. It presents a comprehensive overview of the subject, focusing on the practical application of the subject, specifically on the human side of quality and manufacturing errors. In other words, the primary focus of this book is human failure, including its identification, its causes, and how it can be reasonably controlled or prevented in the manufacturing industry setting. In addition to including a detailed discussion of human error (the inadvertent or involuntary component of human failure), a chapter is devoted to analysis and discussion related to voluntary (intentional) noncompliance. Written in a direct style, using simple industry language with abundant applied examples and practical references, this book's insights on human failure reduction will improve individual, organizational, and social well-being.

Human Error Reduction in Manufacturing

Author : Jose (Pepe) Rodriguez-Perez
Publisher : Quality Press
ISBN 13 : 1636940919
Total Pages : 169 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Human Error Reduction in Manufacturing by : Jose (Pepe) Rodriguez-Perez

Download or read book Human Error Reduction in Manufacturing written by Jose (Pepe) Rodriguez-Perez and published by Quality Press. This book was released on 2023-02-13 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many years, we considered human errors or mistakes as the cause of mishaps or problems. In the manufacturing industries, human error, under whatever label (procedures not followed, lack of attention, or simply error), was the conclusion of any quality problem investigation. The way we look at the human side of problems has evolved during the past few decades. Now we see human errors as the symptoms of deeper causes. In other words, human errors are consequences, not causes. The basic objective of this book is to provide readers with useful information on theories, methods, and specific techniques that can be applied to control human failure. It is a book of ideas, concepts, and examples from the manufacturing sector. It presents a comprehensive overview of the subject, focusing on the practical application of the subject, specifically on the human side of quality and manufacturing errors. In other words, the primary focus of this book is human failure, including its identification, its causes, and how it can be reasonably controlled or prevented in the manufacturing industry setting. In addition to including a detailed discussion of human error (the inadvertent or involuntary component of human failure), a chapter is devoted to analysis and discussion related to voluntary (intentional) noncompliance. Written in a direct style, using simple industry language with abundant applied examples and practical references, this book's insights on human failure reduction will improve individual, organizational, and social well-being.

Human Factors Models for Aviation Accident Analysis and Prevention

Author : Thomas G.C. Griffin
Publisher : CRC Press
ISBN 13 : 1317120094
Total Pages : 316 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Human Factors Models for Aviation Accident Analysis and Prevention by : Thomas G.C. Griffin

Download or read book Human Factors Models for Aviation Accident Analysis and Prevention written by Thomas G.C. Griffin and published by CRC Press. This book was released on 2017-03-02 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: The investigation and modelling of aviation accident causation is dominated by linear models. Aviation is, however, a complex system and as such suffers from being artificially manipulated into non-complex models and methods. This book addresses this issue by developing a new approach to investigating aviation accident causation through information networks. These networks centralise communication and the flow of information as key indicators of a system’s health and risk. This holistic approach focuses on the system environment, the activity that takes place within it, the strategies used to conduct this activity, the way in which the constituent parts of the system (both human and non-human) interact and the behaviour required. Each stage of this book identifies and expands upon the potential of the information network approach, maintaining firm focus on the overall health of a system. The book’s new model offers many potential developments and some key areas are studied in this research. Through the centralisation of barriers and information nodes the method can be applied to almost any situation. The application of Bayesian mathematics to historical data populations provides scope for studying error migration and barrier manipulation. The book also provides application of these predictions to a flight simulator study for the purposes of validation. Beyond this it also discusses the applicability of the approach to industry. Through working with a legacy airline the methods discussed are used as the basis for a new and prospective safety management system.

Safety, Reliability, Human Factors, and Human Error in Nuclear Power Plants

Author : B.S. Dhillon
Publisher : CRC Press
ISBN 13 : 1351624008
Total Pages : 252 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Safety, Reliability, Human Factors, and Human Error in Nuclear Power Plants by : B.S. Dhillon

Download or read book Safety, Reliability, Human Factors, and Human Error in Nuclear Power Plants written by B.S. Dhillon and published by CRC Press. This book was released on 2017-12-14 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Each year billions of dollars are being spent in the area of nuclear power generation to design, construct, manufacture, operate, and maintain various types of systems around the globe. Many times these systems fail due to safety, reliability, human factors, and human error related problems. The main objective of this book is to combine nuclear power plant safety, reliability, human factors, and human error into a single volume for those individuals that work closely during the nuclear power plant design phase, as well as other phases, thus eliminating the need to consult many different and diverse sources in obtaining the desired information.

Factfulness

Author : Hans Rosling
Publisher : Flatiron Books
ISBN 13 : 125012381X
Total Pages : 353 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis Factfulness by : Hans Rosling

Download or read book Factfulness written by Hans Rosling and published by Flatiron Books. This book was released on 2018-04-03 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSTANT NEW YORK TIMES BESTSELLER “One of the most important books I’ve ever read—an indispensable guide to thinking clearly about the world.” – Bill Gates “Hans Rosling tells the story of ‘the secret silent miracle of human progress’ as only he can. But Factfulness does much more than that. It also explains why progress is so often secret and silent and teaches readers how to see it clearly.” —Melinda Gates "Factfulness by Hans Rosling, an outstanding international public health expert, is a hopeful book about the potential for human progress when we work off facts rather than our inherent biases." - Former U.S. President Barack Obama Factfulness: The stress-reducing habit of only carrying opinions for which you have strong supporting facts. When asked simple questions about global trends—what percentage of the world’s population live in poverty; why the world’s population is increasing; how many girls finish school—we systematically get the answers wrong. So wrong that a chimpanzee choosing answers at random will consistently outguess teachers, journalists, Nobel laureates, and investment bankers. In Factfulness, Professor of International Health and global TED phenomenon Hans Rosling, together with his two long-time collaborators, Anna and Ola, offers a radical new explanation of why this happens. They reveal the ten instincts that distort our perspective—from our tendency to divide the world into two camps (usually some version of us and them) to the way we consume media (where fear rules) to how we perceive progress (believing that most things are getting worse). Our problem is that we don’t know what we don’t know, and even our guesses are informed by unconscious and predictable biases. It turns out that the world, for all its imperfections, is in a much better state than we might think. That doesn’t mean there aren’t real concerns. But when we worry about everything all the time instead of embracing a worldview based on facts, we can lose our ability to focus on the things that threaten us most. Inspiring and revelatory, filled with lively anecdotes and moving stories, Factfulness is an urgent and essential book that will change the way you see the world and empower you to respond to the crises and opportunities of the future. --- “This book is my last battle in my life-long mission to fight devastating ignorance...Previously I armed myself with huge data sets, eye-opening software, an energetic learning style and a Swedish bayonet for sword-swallowing. It wasn’t enough. But I hope this book will be.” Hans Rosling, February 2017.

Human Reliability, Error, and Human Factors in Power Generation

Author : B. S. Dhillon
Publisher : Springer Science & Business Media
ISBN 13 : 3319040197
Total Pages : 188 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Human Reliability, Error, and Human Factors in Power Generation by : B. S. Dhillon

Download or read book Human Reliability, Error, and Human Factors in Power Generation written by B. S. Dhillon and published by Springer Science & Business Media. This book was released on 2014-01-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human reliability, error, and human factors in the area of power generation have been receiving increasing attention in recent years. Each year billions of dollars are spent in the area of power generation to design, construct/manufacture, operate, and maintain various types of power systems around the globe, and such systems often fail due to human error. This book compiles various recent results and data into one volume, and eliminates the need to consult many diverse sources to obtain vital information. It enables potential readers to delve deeper into a specific area, providing the source of most of the material presented in references at the end of each chapter. Examples along with solutions are also provided at appropriate places, and there are numerous problems for testing the reader’s comprehension. Chapters cover a broad range of topics, including general methods for performing human reliability and error analysis in power plants, specific human reliability analysis methods for nuclear power plants, human factors in control systems, and human error in power plant maintenance. They are written in such a manner that the potential reader requires no previous knowledge to understand their contents. “Human Reliability, Error, and Human Factors in Power Generation” will prove useful to many individuals, including engineering professionals working in the power generation industry, researchers, instructors, and undergraduate and graduate students in the field of power engineering.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181814
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together