Service Innovation In Ecosystem View

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Cloud as a Service

Author : Enrique Castro-Leon
Publisher : Apress
ISBN 13 : 1484201035
Total Pages : 346 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Cloud as a Service by : Enrique Castro-Leon

Download or read book Cloud as a Service written by Enrique Castro-Leon and published by Apress. This book was released on 2016-12-22 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: See how the principles of Service Science govern the dynamics driving the adoption of cloud computing in the industry. Cloud as Service shows you how the evolution of enterprise computing platforms to application-specific cloud platforms (ASCPs) have aligned to business needs. You'll also learn processes for developing and building ASCPs. You'll gain insight into how executives, managers, and technologists are utilizing cloud services, cloud service providers, equipment manufacturers, and software and application vendors participating in cloud supply chains. For business, the appeal of cloud computing must go beyond the notion of convenient, on-demand access of networked pooled access to computing resources. Industry leaders have learned to apply cloud computing to become more nimble, cost effective, and customer engaging as they strive for competitive advantage, regardless of size. These companies define and build cloud platforms customized for their needs rather than using someone else’s. This book shows you how to use a holistic, end-to-end view of platform planning, platform development, supply chains and operations to collapse platform development times to a fraction of the original time. You’ll see that strategies for selling to the cloud market are essentially incomplete; and that in order to be successful, businesses must become cloud service businesses themselves, incorporating cloud technologies in their engineering, IT, sales and marketing, and delivery processes. What You'll Learn: Historical perspective to provide insight into the dynamics driving cloud evolution today State of the art in IT requirements and cloud solutions The value of User Experience (UX) driven design principles The crucial roles of Service Brokers and Service Assurance Managers The landscape of emerging cloud services and what they mean to your enterprise Service Portals and Enterprise Service Buses Who This Book Is For: CIOs, CTOs, data center architects, solution architects and application engineers Educational institutions building a systems integration curriculum Developers who want to understand how their work fits in the cloud ecosystem

Service Innovation in (Eco)system view

Author : Maria Vincenza Ciasullo
Publisher : G Giappichelli Editore
ISBN 13 : 8892177249
Total Pages : 183 pages
Book Rating : 4.8/5 (921 download)

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Book Synopsis Service Innovation in (Eco)system view by : Maria Vincenza Ciasullo

Download or read book Service Innovation in (Eco)system view written by Maria Vincenza Ciasullo and published by G Giappichelli Editore. This book was released on 2018-03-01 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the light of the leading role that ICTs have played as the glue of service exchanges, the aim of this scientific work is to (re)define service innovation adopting an ecosystems based mind-set intended as an all-encompassing philosophy, which transcends markets, exchanges and the relationship between goods and services as well as users and providers.To achieve this goal and to explore a complex construct such as service innovation, a multi-dimensional approach is used for describing: the definition and main dimensions of service innovation; the main drivers for service innovation; the innovation business models typical of service-era. Service Science and S-D logic are depicted as the most adequate frameworks for rereading service in digital service era. The main assumptions and evolutions that the two theories have had over time lead to the development of two organizational layouts aimed at addressing contemporary businesses to challenge complexity: service systems and service ecosystems. These two frameworks seem to be complying with a general system thinking that can be considered as an underlying philosophy that encloses S-D logic and SS. This perspective proposes a meta-level able to better explore the relationships between and among micro-, meso- and macro-context. More in depth – combining the main assumptions of S-D logic with systems thinking – service ecosystems represent the mind-set of the entire work. Based on this meta-approach aimed at defining service innovation across the three ecosystems’ levels (micro-, meso- and macro), the main goals of the study are formulated. In particular the proposed transcending systems vision calls for an in-depth exploration of the entire innovation cycle. According to this strategic view on service innovation, its enablers and outcomes can be simultaneously explored through the investigation of the pivot of the entire process, that is resource integration. The co-innovation cycle needs to be managed throughout: 1) all the stages of the co-delivery; 2) all the steps of innovation, from ideas generation and diffusion to co-development; and 3) all the different kinds of innovation generated (from processes innovation to the creation of new service modalities and practices). The book can support decision-making towards a better management of each innovation stage, through the continuous and emerging identification and harmonization of co-creation and engagement patterns. Therefore, service innovation stands out as a philosophy, a managerial orientation to the constant production and reproduction of new knowledge based on a proactive mindset for optimizing, spreading and renewing over time innovation.

Smart Service Innovation

Author : Jürgen Anke
Publisher : Springer Nature
ISBN 13 : 3031437705
Total Pages : 104 pages
Book Rating : 4.0/5 (314 download)

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Book Synopsis Smart Service Innovation by : Jürgen Anke

Download or read book Smart Service Innovation written by Jürgen Anke and published by Springer Nature. This book was released on 2023-10-28 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Service Innovation

Author : Marja Toivonen
Publisher : Springer
ISBN 13 : 4431549226
Total Pages : 293 pages
Book Rating : 4.4/5 (315 download)

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Book Synopsis Service Innovation by : Marja Toivonen

Download or read book Service Innovation written by Marja Toivonen and published by Springer. This book was released on 2016-06-09 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainability – cannot be solved with innovations in individual service offerings only, and that innovations of service systems are increasingly needed. Various theoretical approaches and perspectives from different disciplines are included, providing a comprehensive view of the current understanding of the nature of service innovation. The book illustrates the achievements of two research traditions, one based on the general innovation theory and the other based on the service marketing theory. Service innovation is considered from the points of view of drivers, processes, practices, and outcomes. The interrelations between actors and systems are analyzed, and the nature of innovation as a new way to co-create value is highlighted. The book promotes the view that users are an important source of innovative ideas and that openness is an important success factor in innovation processes. In addition to the general nature and management of service innovation, some specific topics are included, exemplified by innovations in public services and in knowledge-intensive business services. This volume is highly recommended to readers who seek a state-of-the-art overview of the area of service innovation and its linkages to systems research.

A Research Agenda for Service Innovation

Author : Faïz Gallouj
Publisher : Edward Elgar Publishing
ISBN 13 : 1786433451
Total Pages : 201 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis A Research Agenda for Service Innovation by : Faïz Gallouj

Download or read book A Research Agenda for Service Innovation written by Faïz Gallouj and published by Edward Elgar Publishing. This book was released on 2018-08-31 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.

The Keystone Advantage

Author : Marco Iansiti
Publisher : Harvard Business Press
ISBN 13 : 9781591393078
Total Pages : 278 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis The Keystone Advantage by : Marco Iansiti

Download or read book The Keystone Advantage written by Marco Iansiti and published by Harvard Business Press. This book was released on 2004 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, many companies operate within a complex network of firms that all depend on each other for success. In this book, authors Marco Iansiti and Roy Levien use the powerful example of biological ecosystems to show how companies can leverage these emerging business networks for long-term success. The book's title, "The Keystone Advantage", is taken directly from biology - it refers to "keystone species", which proactively maintain the healthy functioning of their entire ecosystem for a simple reason: their own survival depends on it. In the same way, say the authors, companies can protect and ensure their own success by deliberately fostering the combined health of the network they operate in.

Exploring Service Science

Author : Gerhard Satzger
Publisher : Springer
ISBN 13 : 3030007138
Total Pages : 421 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Exploring Service Science by : Gerhard Satzger

Download or read book Exploring Service Science written by Gerhard Satzger and published by Springer. This book was released on 2018-09-12 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Managing Service Innovation and Quality

Author : Maria Vincenza Ciasullo
Publisher :
ISBN 13 : 9781787545182
Total Pages : 176 pages
Book Rating : 4.5/5 (451 download)

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Book Synopsis Managing Service Innovation and Quality by : Maria Vincenza Ciasullo

Download or read book Managing Service Innovation and Quality written by Maria Vincenza Ciasullo and published by . This book was released on 2017 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation

Author : Kristensson Per
Publisher : World Scientific
ISBN 13 : 9813273399
Total Pages : 332 pages
Book Rating : 4.8/5 (132 download)

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Book Synopsis Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation by : Kristensson Per

Download or read book Service Innovation For Sustainable Business: Stimulating, Realizing And Capturing The Value From Service Innovation written by Kristensson Per and published by World Scientific. This book was released on 2019-02-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service innovation is a concept that, for the last decade, has received increased attention both among academics as well as practitioners. However, service innovation is a multi-fragmented concept which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different perspectives: stimulation, realization, and value capture.Stimulation: Focuses on the front-end of service innovation. It deals with structures, cultures, and processes that stimulates innovation. Idea management will be a central part of this, where the specifics with handling service ideas, both internally and externally, are illuminated.Realization: Deals with aspects on how to realize service innovations. This includes different aspects such as specific tools to be used for developing services, and also processes such as service design which aims to receive a better understanding of the customer or user. As co-creation is an important aspect of service innovation, this will also be dealt with. Finally, as many service innovations require behavior change (internally within the organization and externally among the receiving parties), this will also be covered.Value capture: Companies transitioning to become more service-oriented discover the need to reconsider old business models in order to capitalize on their service offerings. Services are often taken for granted and included in the price. This book will addresses the problem of going 'from free to fee'. In addition, the book also deals with the difficulties that involve moving from a traditional product-oriented logic to a more contemporary service-logic.

Service Business Development

Author : Thomas Fischer
Publisher : Cambridge University Press
ISBN 13 : 1107022452
Total Pages : 319 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Service Business Development by : Thomas Fischer

Download or read book Service Business Development written by Thomas Fischer and published by Cambridge University Press. This book was released on 2012-05-24 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last decade, capital goods manufacturers have added services to products as a way of responding to eroding margins and the loss of strategic differentiation. Based on over twelve years of research, this book provides a thorough overview of the strategies available for value creation through service business development.

Case Study Research

Author : Peter Swanborn
Publisher : SAGE
ISBN 13 : 1446247929
Total Pages : 193 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Case Study Research by : Peter Swanborn

Download or read book Case Study Research written by Peter Swanborn and published by SAGE. This book was released on 2010-06-22 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: How should case studies be selected? Is case study methodology fundamentally different to that of other methods? What, in fact, is a case? Case Study Research: What, Why and How? is an authoritative and nuanced exploration of the many faces of case-based research methods. As well as the what, how and why, the author also examines the when and which - always with an eye on practical applications to the design, collection, analysis and presentation of the research. Case study methodology can prove a confusing and fragmented topic. In bringing diverse notions of case study research together in one volume and sensitising the reader to the many varying definitions and perceptions of 'case study', this book equips researchers at all levels with the knowledge to make an informed choice of research strategy.

Innovation Ecosystems

Author : Martin Fransman
Publisher : Cambridge University Press
ISBN 13 : 110847246X
Total Pages : 353 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis Innovation Ecosystems by : Martin Fransman

Download or read book Innovation Ecosystems written by Martin Fransman and published by Cambridge University Press. This book was released on 2018-10-04 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fransman explains how innovation happens and which factors can help or hinder, by treating innovation as a systemic phenomenon, or ecosystem of players and processes. It will appeal to economists, other social scientists, business people, policy makers, and anyone interested in innovation and entrepreneurship.

Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth

Author : Palma-Ruiz, Jesús Manuel
Publisher : IGI Global
ISBN 13 : 1799820998
Total Pages : 490 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth by : Palma-Ruiz, Jesús Manuel

Download or read book Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth written by Palma-Ruiz, Jesús Manuel and published by IGI Global. This book was released on 2019-12-27 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rise of information and communication technologies in today’s world, many regions have begun to adapt into more resource-efficient communities. Integrating technology into a region’s use of resources, also known as smart territories, is becoming a trending topic of research. Understanding the relationship between these innovative techniques and how they impact social innovation is vital when analyzing the sustainable growth of highly populated regions. The Handbook of Research on Smart Territories and Entrepreneurial Ecosystems for Social Innovation and Sustainable Growth is a pivotal reference source that provides vital research on the global practices and initiatives of smart territories as well as their impact on sustainable development in different communities. While highlighting topics such as waste management, social innovation, and digital optimization, this publication is ideally designed for civil engineers, urban planners, policymakers, economists, administrators, social scientists, business executives, researchers, educators, and students seeking current research on the development of smart territories and entrepreneurship in various environments.

Service Innovation in Business Ecosystem

Author : Gordon Liu
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Service Innovation in Business Ecosystem by : Gordon Liu

Download or read book Service Innovation in Business Ecosystem written by Gordon Liu and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A business ecosystem consists of a hub-firm (ecosystem leader) and a community of actor-firms. Building on the extended resource-based view and business ecosystem literature, this article explains the factors contributing to an actor-firm's service innovation. To test our framework, we obtained 100 dyadic, time-lag responses from a tourism resort ecosystem in Indonesia. We find that coopetition is more valuable than shared goals in improving an actor-firm's service innovation. Coopetition is inefficient when reward-mediated power is high, while shared goals are more beneficial when non-mediated power is high. These findings indicate that hub-firms should exercise caution regarding their efforts to nurture shared goals, coopetition, and interfirm power in promoting service innovation. Overall, this study advances the extended resource-based view by highlighting that shared goals and coopetition allow an actor-firm to acquire important resources from its ecosystem relationships with other actor-firms to facilitate service innovation. More importantly, effective access to these relationship-based resources depends on interfirm power.

The Oxford Handbook of Innovation Management

Author : Mark Dodgson
Publisher :
ISBN 13 : 019969494X
Total Pages : 722 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis The Oxford Handbook of Innovation Management by : Mark Dodgson

Download or read book The Oxford Handbook of Innovation Management written by Mark Dodgson and published by . This book was released on 2014 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: While innovation is widely recognised as being critical to organisational success and the well-being of societies, it requires careful management to ensure that innovation processes have the best possible impact. This volume provides a wide range of perspectives on the nature of innovation management and its influences.

Service Innovation

Author : Esam Mustafa
Publisher : Routledge
ISBN 13 : 0429852851
Total Pages : 102 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Service Innovation by : Esam Mustafa

Download or read book Service Innovation written by Esam Mustafa and published by Routledge. This book was released on 2019-03-14 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at service innovation, service industries, and innovation performance in services. It seeks a broader explanation and understanding of services, service innovation and its performance, and the future of service innovation in different service industries. In addition, it discusses service domination in the big economies around the world and how that was created and supported by service innovation. The book will be useful for academics interested in service innovation as well as practitioners in the service business.

Leadership, Management, and Adoption Techniques for Digital Service Innovation

Author : Sandhu, Kamaljeet
Publisher : IGI Global
ISBN 13 : 1799828018
Total Pages : 342 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Leadership, Management, and Adoption Techniques for Digital Service Innovation by : Sandhu, Kamaljeet

Download or read book Leadership, Management, and Adoption Techniques for Digital Service Innovation written by Sandhu, Kamaljeet and published by IGI Global. This book was released on 2019-12-27 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are many advantages to incorporating digital services in business, including improved data management, higher transparency, personalized customer service, and cost reduction. Innovation is a key driver to how digital services are formed, developed, delivered, and used by consumers, employees, and employers. The largest differentiator comes from having a digitally empowered workforce. Companies increasingly need digital workers to establish greater digital skills to bear on every activity. Business leaders especially need to steer digital priorities, drive innovation, and develop digital platforms. Leadership, Management, and Adoption Techniques for Digital Service Innovation is an essential reference source that discusses the adoption of digital services in multiple industries and presents digital technologies to address and further advance innovation to drive successful solutions. Featuring research on topics such as cloud computing, digital business, and value creation, this book is ideally designed for managers, leaders, executives, directors, IT consultants, academicians, researchers, industry professionals, students, and practitioners.