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A Research Agenda For Service Innovation
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Book Synopsis A Research Agenda for Service Innovation by : Faïz Gallouj
Download or read book A Research Agenda for Service Innovation written by Faïz Gallouj and published by Edward Elgar Publishing. This book was released on 2018-08-31 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.
Book Synopsis Research Methods in Service Innovation by : Flemming Sørensen
Download or read book Research Methods in Service Innovation written by Flemming Sørensen and published by Edward Elgar Publishing. This book was released on 2017-02-24 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Each chapter presents a specific method, introduces its theoretical foundations, explains its practical application, and provides examples and suggestions for its implementation.
Book Synopsis A Research Agenda for Service Marketing by : Olivier Furrer
Download or read book A Research Agenda for Service Marketing written by Olivier Furrer and published by Edward Elgar Publishing. This book was released on 2024-02-12 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking Research Agenda provides unique insight into the evolution and development of service marketing. Expert contributors present an in-depth overview of the current state of the field, and critically analyse the diverse range of future directions available to researchers.
Book Synopsis Innovation in Public Sector Services by : Paul Windrum
Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.
Book Synopsis Service Innovation by : Anders Gustafsson
Download or read book Service Innovation written by Anders Gustafsson and published by Business Expert Press. This book was released on 2016-04-15 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.
Book Synopsis A Research Agenda for Entrepreneurship and Innovation by : David B. Audretsch
Download or read book A Research Agenda for Entrepreneurship and Innovation written by David B. Audretsch and published by Edward Elgar Publishing. This book was released on 2019 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book identifies and explains the most salient opportunities for future research in the fields of entrepreneurship and innovation. It draws on the experiences and insights of leading scholars in the world on a broad array of rich and promising topics, ranging from entrepreneurial ecosystems to finance and to the role of universities.
Book Synopsis Innovation in the Public Sector by : V. Bekkers
Download or read book Innovation in the Public Sector written by V. Bekkers and published by Springer. This book was released on 2011-04-12 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?
Book Synopsis The Handbook of Service Innovation by : Renu Agarwal
Download or read book The Handbook of Service Innovation written by Renu Agarwal and published by Springer. This book was released on 2015-04-08 with total page 842 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.
Book Synopsis Smart Service Innovation by : Jürgen Anke
Download or read book Smart Service Innovation written by Jürgen Anke and published by Springer Nature. This book was released on 2023-10-28 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Book Synopsis The Innovation Imperative for Developing East Asia by : Xavier Cirera
Download or read book The Innovation Imperative for Developing East Asia written by Xavier Cirera and published by World Bank Publications. This book was released on 2021-05-07 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a half century of transformative economic progress that moved hundreds of millions of people out of poverty, countries in developing East Asia are facing an array of challenges to their future development. Slowed productivity growth, increased fragility of the global trading system, and rapid changes in technology are all threatening export-oriented, labor-intensive manufacturing—the region’s engine of growth. Significant global challenges—such as climate change and the COVID-19 pandemic—are exacerbating economic vulnerability. These developments raise questions about whether the region’s past model of development can continue to deliver rapid growth and poverty reduction. Against this background, The Innovation Imperative in Developing East Asia aims to deepen understanding of the role of innovation in future development. The report examines the state of innovation in the region and analyzes the main constraints that firms and countries face to innovating. It assesses current policies and institutions, and lays out an agenda for action to spur more innovation-led growth. A key finding of the report is that countries’ current innovation policies are not aligned with their capabilities and needs. Policies need to strengthen the capacity of firms to innovate and support technological diffusion rather than just invention. Policy makers also need to eliminate policy biases against innovation in services, a sector that is growing in economic importance. Moreover, countries need to strengthen key complementary factors for innovation, including firms’ managerial quality, workers’ skills, and finance for innovation. Countries in developing East Asia would also do well to deepen their tradition of international openness, which could foster openness in other parts of the world. Doing so would help sustain the flows of ideas, trade, investment, and people that facilitate the creation and diffusion of knowledge for innovation.
Book Synopsis A Research Agenda for Knowledge Management and Analytics by : Jay Liebowitz
Download or read book A Research Agenda for Knowledge Management and Analytics written by Jay Liebowitz and published by Edward Elgar Publishing. This book was released on 2021-01-29 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leveraging the knowledge gained from Knowledge Management and from the growing fields of Analytics and Artificial Intelligence (AI), this Research Agenda highlights the research gaps, issues, applications, challenges and opportunities related to Knowledge Management (KM). Exploring synergies between KM and emerging technologies, leading international scholars and practitioners examine KM from a multidisciplinary perspective, demonstrating the ways in which knowledge sharing worldwide can be enhanced in order to better society and improve organisational performance.
Book Synopsis Advanced Introduction to Service Innovation by : Faïz Gallouj
Download or read book Advanced Introduction to Service Innovation written by Faïz Gallouj and published by Edward Elgar Publishing. This book was released on 2023-10-06 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new measures. The authors address pertinent questions such as: What is innovation in services and how is it conceptualized? How is it measured? How is it organized and managed within both service and non-service firms?
Book Synopsis Managing Open Service Innovation by : Anne-laure Mention
Download or read book Managing Open Service Innovation written by Anne-laure Mention and published by World Scientific. This book was released on 2021-04-22 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the last fifteen years, open innovation has been one of the hottest topics in innovation management research. Digitalisation of the open innovation process has also emerged as a concept of high organisational value. The potential benefits of this concept and how firms organise, or should organise, in order to realize these benefits have been addressed in numerous empirical studies published in scientific journals as well as books. Responding to the need for further conceptual and empirical research on open innovation in services, this book reveals if and how service providers in different service sub-sectors have implemented the concept of open innovation. Based on rich empirical data, the book discusses the benefits and drawbacks, the processes, the characteristics and the management practices of open innovation in private as well as public service organizations.Through a series of empirical case studies focusing on the open innovation practices of different public and private service organizations, this book contributes to deepening our understanding of how the concept of open innovation has been implemented in services, and what challenges, achievements and benefits that are associated with the implementation of open innovation concepts in this sector. These insights it provides can assist managers of both private and public service providers to confidently implement open innovation in an efficient manner in their organizations.
Book Synopsis A Research Agenda for Housing by : Markus Moos
Download or read book A Research Agenda for Housing written by Markus Moos and published by Edward Elgar Publishing. This book was released on 2019 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Housing is one of the most pertinent issues of our time. Shaped by rapid urbanization, financialization, and various changes in demography, technology, political ideology and public policy, the provision of affordable, adequate, and suitable housing has become an increasingly challenging feat. From high-rise apartment towers constructed in global cities around the world to informal settlements rapidly expanding across the global south, this volume focuses on how political, economic, and societal changes are shaping housing in a variety of contexts.
Book Synopsis A Research Agenda for Global Crime by : Tim Hall
Download or read book A Research Agenda for Global Crime written by Tim Hall and published by Edward Elgar Publishing. This book was released on 2019 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This multidisciplinary collection of essays by leading international scholars explores many pressing issues related to global crime. The book opens with essays that look across this diverse terrain and then moves on to consider specific areas including organised crime, cyber-crime, war-crimes, terrorism, state and private violence, riots and political protest, prisons, sport and crime and counterfeit goods. The book emphasises the centrality of crime to the contemporary global world and mobilises diverse disciplinary positions to help understand and address this.
Book Synopsis A Research Agenda for Climate Justice by : Paul G. Harris
Download or read book A Research Agenda for Climate Justice written by Paul G. Harris and published by Edward Elgar Publishing. This book was released on with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Climate change will bring great suffering to communities, individuals and ecosystems. Those least responsible for the problem will suffer the most. Justice demands urgent action to reverse its causes and impacts. In this provocative new book, Paul G. Harris brings together a collection of original essays to explore alternative, innovative approaches to understanding and implementing climate justice in the future. Through investigations informed by philosophy, politics, sociology, law and economics, this Research Agenda reveals how climate change is a matter of justice and makes concrete proposals for more effective mitigation.
Book Synopsis A Research Agenda for Tourism and Development by : Richard Sharpley
Download or read book A Research Agenda for Tourism and Development written by Richard Sharpley and published by Edward Elgar Publishing. This book was released on 2019 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is integral to local, regional and national development policies; as a major global economic sector, it has the potential to underpin economic growth and wider development. Yet, transformations in both the nature of tourism and the dynamic environment within which it occurs give rise to new questions with regards to its developmental role. This Research Agenda offers a state-of-the-art review of the research into the tourism-development nexus. Exploring issues including governance, policy, philanthropy, poverty reduction and tourism consumption, it identifies significant gaps in the literature, and proposes new and sometimes provocative avenues for future research.
