The Evaluation and Measurement of Library Services

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Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 538 pages
Book Rating : 4.2/5 (16 download)

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Book Synopsis The Evaluation and Measurement of Library Services by : Joseph R. Matthews

Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Resources in Education

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Publisher :
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis Resources in Education by :

Download or read book Resources in Education written by and published by . This book was released on 1997 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research in Education

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Publisher :
ISBN 13 :
Total Pages : 1262 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Research in Education by :

Download or read book Research in Education written by and published by . This book was released on 1974 with total page 1262 pages. Available in PDF, EPUB and Kindle. Book excerpt:

FLICC Newsletter

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Publisher :
ISBN 13 :
Total Pages : 576 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis FLICC Newsletter by :

Download or read book FLICC Newsletter written by and published by . This book was released on 1994 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Dictionary Catalog of Official Publications of the State of New York

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Publisher :
ISBN 13 :
Total Pages : 1002 pages
Book Rating : 4./5 ( download)

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Book Synopsis Dictionary Catalog of Official Publications of the State of New York by :

Download or read book Dictionary Catalog of Official Publications of the State of New York written by and published by . This book was released on 1986 with total page 1002 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Library & Information Science Abstracts

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Publisher :
ISBN 13 :
Total Pages : 812 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Library & Information Science Abstracts by :

Download or read book Library & Information Science Abstracts written by and published by . This book was released on 2006 with total page 812 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Challenges of Information Technology Management in the 21st Century

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Publisher : IGI Global
ISBN 13 : 9781878289841
Total Pages : 1244 pages
Book Rating : 4.2/5 (898 download)

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Book Synopsis Challenges of Information Technology Management in the 21st Century by : Information Resources Management Association. International Conference

Download or read book Challenges of Information Technology Management in the 21st Century written by Information Resources Management Association. International Conference and published by IGI Global. This book was released on 2000 with total page 1244 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the 21st century begins, we are faced with opportunities and challenges of available technology as well as pressured to create strategic and tactical plans for future technology. Worldwide, IT professionals are sharing and trading concepts and ideas for effective IT management, and this co-operation is what leads to solid IT management practices. This volume is a collection of papers that present IT management perspectives from professionals around the world. The papers seek to offer new ideas, refine old ones, and pose interesting scenarios to help the reader develop company-sensitive management strategies.

New York State Library [annual Report]

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Publisher :
ISBN 13 :
Total Pages : 468 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis New York State Library [annual Report] by : New York State Library

Download or read book New York State Library [annual Report] written by New York State Library and published by . This book was released on 1861 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: From 1889 to 1918 the reports consist of the Report of the director and appendixes, which from 1893 include various bulletins issued by the library (Additions; Bibliography; History; Legislation; Library school; Public libraries) These, including the Report of the director, were each issued also separately.

The Measurement and Evaluation of Library Services

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Publisher : Washington : Information Resources Press
ISBN 13 :
Total Pages : 416 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Measurement and Evaluation of Library Services by : Frederick Wilfrid Lancaster

Download or read book The Measurement and Evaluation of Library Services written by Frederick Wilfrid Lancaster and published by Washington : Information Resources Press. This book was released on 1977 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this celebrated reference combines essential material from the first edition (1977) with important extracts from another Lancaster work, If you want to evaluate your library . . . (U. of Illinois Press, 1988), and incorporates a broad range of recent evaluative studies. Unlike the first edition, which dealt primarily with academic studies, the second provides detailed information on the evaluation of public, school, and special libraries as well. In this edition, Lancaster is joined by co-author Baker (library and information science, U. of Iowa). Annotation copyrighted by Book News, Inc., Portland, OR

Library of Congress Subject Headings

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Publisher :
ISBN 13 :
Total Pages : 928 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Library of Congress Subject Headings by : Library of Congress

Download or read book Library of Congress Subject Headings written by Library of Congress and published by . This book was released on 2013 with total page 928 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Measurement and Evaluation of Library Services

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Publisher : Arlington, Va. : Information Resources Press
ISBN 13 :
Total Pages : 440 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Measurement and Evaluation of Library Services by : Sharon L. Baker

Download or read book The Measurement and Evaluation of Library Services written by Sharon L. Baker and published by Arlington, Va. : Information Resources Press. This book was released on 1991 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt:

New York's Libraries

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Publisher :
ISBN 13 :
Total Pages : 16 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis New York's Libraries by : University of the State of New York. Regents Commission on Library Services

Download or read book New York's Libraries written by University of the State of New York. Regents Commission on Library Services and published by . This book was released on 2000 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Congressional Record

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Publisher :
ISBN 13 :
Total Pages : 1466 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Congressional Record by : United States. Congress

Download or read book Congressional Record written by United States. Congress and published by . This book was released on 1966 with total page 1466 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)

Ebooks and the School Library Program

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Publisher : American Association of School Librarians
ISBN 13 : 9780838986721
Total Pages : 0 pages
Book Rating : 4.9/5 (867 download)

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Book Synopsis Ebooks and the School Library Program by : Cathy Leverkus

Download or read book Ebooks and the School Library Program written by Cathy Leverkus and published by American Association of School Librarians. This book was released on 2013-01-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you have an interest in starting an ebook collection for your school library program or are working on enhancing an ebook collection you’ve already established, this handbook is for you.

Usage and Usability Assessment

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Publisher : Digital Library Federation
ISBN 13 : 1933645164
Total Pages : 102 pages
Book Rating : 4.9/5 (336 download)

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Book Synopsis Usage and Usability Assessment by : Denise Troll Covey

Download or read book Usage and Usability Assessment written by Denise Troll Covey and published by Digital Library Federation. This book was released on 2002 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report offers a survey of the methods that are being deployed at leading digital libraries to assess the use and usability of their online collections and services. Focusing on 24 Digital Library Federation member libraries, the study's author, Distinguished DLF Fellow Denise Troll Covey, conducted numerous interviews with library professionals who are engaged in assessment. The report describes the application, strengths, and weaknesses of assessment techniques that include surveys, focus groups, user protocols, and transaction log analysis. Covey's work is also an essential methodological guidebook. For each method that she covers, she is careful to supply a definition, explain why and how libraries use the method, what they do with the results, and what problems they encounter. The report includes an extensive bibliography on more detailed methodological information, and descriptions of assessment instruments that have proved particularly effective.

Meeting the Needs of All New Yorkers

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis Meeting the Needs of All New Yorkers by : University of the State of New York. Regents Commission on Library Services

Download or read book Meeting the Needs of All New Yorkers written by University of the State of New York. Regents Commission on Library Services and published by . This book was released on 2000 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

City Manager Bulletin

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Publisher :
ISBN 13 :
Total Pages : 1258 pages
Book Rating : 4.3/5 (21 download)

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Book Synopsis City Manager Bulletin by :

Download or read book City Manager Bulletin written by and published by . This book was released on 1937 with total page 1258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beginning with 1925 the March number of each year contains the annual proceedings of the International City Managers' Association.