Making Working Relationships Work

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Author :
Publisher : Castledown Publishers
ISBN 13 : 0648184463
Total Pages : 300 pages
Book Rating : 4.6/5 (481 download)

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Book Synopsis Making Working Relationships Work by : Helen Spencer-Oatey

Download or read book Making Working Relationships Work written by Helen Spencer-Oatey and published by Castledown Publishers. This book was released on 2024-05-20 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective relationship management at work is crucial for business success – it affects employee performance and wellbeing, as well as the recruitment and retention of talent. Yet relationship management is demanding to handle well. Professionals face a large number of challenges in the workplace that are relationship-related, ranging from upsetting or annoying incidents, to loneliness and exclusion, problems of criticism and opposition, and unhealthy cultural atmospheres with inadequate psychological safety. This book provides a powerful set of tools and concepts for leaders, managers, and employees of all levels to deal with relationship challenges at work with greater success. It does not offer simplistic tips or easy fixes. Rather, it helps people address the challenges for themselves – to ‘read’ the context so that they can identify the factors giving rise to the people problems or risks they are facing. Then they will be able to select the most suitable strategies for overcoming the challenges. Part 1 introduces the issues at stake and the main factors affecting rapport at work. Part 2 deals with key relationship challenges at work (e.g. discord and disagreement, exclusion, uncooperative colleagues, difficult bosses, problematic employees) and presents a suite of tools for addressing them. The tools are all underpinned by an empirically robust conceptual framework – the TRIPS rapport management framework. Part 3 explains the TRIPS conceptual framework in more detail, drawing particularly on psychological and pragmatic theories and findings on relationship management. TRIPS is an acronym for the key factors that need to be taken into account when managing rapport: the Triggers (6 key things people value in working relationships) that give rise to rapport Reactions (e.g. annoyance, upset) if not handled well during the Interactions (what is said and done), all of which are influenced by the People involved and by their situational contexts, Settings. Part 4 provides templates for the tools, TRIPS concepts and strategies that readers can use and apply in their own contexts. Authentic case studies are used throughout the book and are complemented by a range of activities. The book will be valuable to a wide audience: - Professionals wanting to improve their own relationship building capabilities - Learning and Development and HR practitioners who want to develop collaborative, inclusive workplaces by helping leaders and colleagues with their relationship building skills - Consultants who provide support in this area and would like a clear and robust framework for designing their development initiatives, along with case study examples and follow-up activities; - Students and scholars in the fields of pragmatics, politeness and rapport theory, and positive communication who would value the latest conceptual thinking in the field and handy access to key concepts.

Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1264268130
Total Pages : 273 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines by : Jen Fisher

Download or read book Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines written by Jen Fisher and published by McGraw Hill Professional. This book was released on 2021-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing programs that promote social responsibility and improve employee health, both of which benefit the financial bottom line. Now it’s time to focus on positive social interactions and relationships in the workplace. Why? Research shows that authentic, trust-based relationships increase job satisfaction, engagement, productivity, and retention—and even decreased healthcare costs. In Work Better Together, two experts from Deloitte explain how working remotely, over-relying on digital communication, and always being “on” is fast-increasing feelings of isolation and burnout—and how a work culture driven by quality relationships can reverse these trends. The authors show how to cultivate positive relationships by: Focusing on self-care, such as physical health, quality sleep, and taking time off Tapping into human skills, such as empathy, authenticity, and communication Using technology with intentionality to strengthen relationships, while breaking the negative habits technology fosters Managing workplace relationships, whether you’re in the office every day or telecommuting—or something in between Developing a culture of strong relationships that drive quality collaboration throughout the organization Work Better Together walks you through the process of implementing change and fueling a much-needed corporate movement towards humanity in the workplace. Based on the authors’ 40+ combined years of experience, it helps you meet today’s employees’ most urgent needs, while benefitting your organization in real and measurable ways.

Working Relationships

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Author :
Publisher : Davies-Black Publishing
ISBN 13 : 9780891061885
Total Pages : 266 pages
Book Rating : 4.0/5 (618 download)

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Book Synopsis Working Relationships by : Bob Wall

Download or read book Working Relationships written by Bob Wall and published by Davies-Black Publishing. This book was released on 2008-01-11 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: A toolkit for mastering the personal characteristics and social abilities of emotional intelligence (EQ) to manage conflict and develop teamwork

Making Relationships Work at Work

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Author :
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788601726
Total Pages : 185 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Making Relationships Work at Work by : Richard Fox

Download or read book Making Relationships Work at Work written by Richard Fox and published by Practical Inspiration Publishing. This book was released on 2020-06-30 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, work is all about relationships Getting things done depends on getting along. And when relationships are difficult, it's not just our work that suffers: it's often our health and wellbeing too. Making Relationships Work at Work is the first book to cover comprehensively all the main components of building and maintaining great relationships at work. Based on 50 years’ experience of working with a wide variety of organisations, teams and individuals and packed with practical strategies, tips and tools for making work relationships work better, it will not only help you to become more effective with less stress, but also to enjoy your working life more.

How to Say Anything to Anyone

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1608325598
Total Pages : 176 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis How to Say Anything to Anyone by : Shari Harley

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

People Styles at Work-- and Beyond

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814413420
Total Pages : 242 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis People Styles at Work-- and Beyond by : Robert Bolton

Download or read book People Styles at Work-- and Beyond written by Robert Bolton and published by AMACOM Div American Mgmt Assn. This book was released on 2009 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done. In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others--even the most difficult of coworkers--more winsomely. People Styles at Work . . . and Beyond does this by offering a self-assessment to determine which style you are and then uses that information to teach readers how to: recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act At work, at home, and even while you're out running errands, your ability to relate to others affects how well you get things done. Now including all new material on personal relationships, parenting, and more, this is the ultimate how-to can help any reader avoid conflicts and enhance important relationships.

Getting Ahead

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Publisher : John Wiley & Sons
ISBN 13 : 0470915870
Total Pages : 293 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Getting Ahead by : Joel A. Garfinkle

Download or read book Getting Ahead written by Joel A. Garfinkle and published by John Wiley & Sons. This book was released on 2011-09-13 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: A leading executive coach pinpoints three vital traits necessary to advance your career In Getting Ahead, one of the top 50 executive coaches in the United States, Joel Garfinkle reveals his signature model for mastering three skills to take your career to the next level: Perception, Visibility, and Influence. The PVI-model of professional advancement will teach you to: (1) Actively promote yourself as an asset and valuable person inside the organization, (2) Increase your visibility to gain others’ recognition and appreciation for your efforts and (3) Become a person of influence who makes key decisions inside the organization. Getting Ahead will put you ahead of the competition to become a known, valued, and desired commodity at your company. For more than two decades, Joel Garfinkle has worked closely with thousands of executives, senior managers, directors, and employees at the world's leading companies, and has authored 300 articles on leadership Offers detailed guidance on how to increase exposure, boost visibility, enhance perceived value for your organization, and ultimately achieve career advancement Explains how to get your name circulating among higher levels of management so others know you, see your results, and acknowledge the impact you bring to the company

The Seven Principles for Making Marriage Work

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Author :
Publisher : Harmony
ISBN 13 : 0553447718
Total Pages : 321 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Seven Principles for Making Marriage Work by : John Gottman, PhD

Download or read book The Seven Principles for Making Marriage Work written by John Gottman, PhD and published by Harmony. This book was released on 2015-05-05 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Daniel Goleman, author of Emotional Intelligence The Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman’s unprecedented study of couples over a period of years has allowed him to observe the habits that can make—and break—a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship. Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

Making Things Right at Work

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Publisher : Moody Publishers
ISBN 13 : 0802499449
Total Pages : 141 pages
Book Rating : 4.8/5 (24 download)

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Book Synopsis Making Things Right at Work by : Gary Chapman

Download or read book Making Things Right at Work written by Gary Chapman and published by Moody Publishers. This book was released on 2022-01-25 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!

HBR Guide to Dealing with Conflict (HBR Guide Series)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

People Styles at Work

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Publisher :
ISBN 13 : 9780814415979
Total Pages : 212 pages
Book Rating : 4.4/5 (159 download)

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Book Synopsis People Styles at Work by :

Download or read book People Styles at Work written by and published by . This book was released on with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Beyond Collaboration Overload

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Publisher : Harvard Business Press
ISBN 13 : 1647820138
Total Pages : 266 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Beyond Collaboration Overload by : Rob Cross

Download or read book Beyond Collaboration Overload written by Rob Cross and published by Harvard Business Press. This book was released on 2021-09-14 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named the Best Management Book of 2021 by strategy+business Named one of "this month's top titles" in the Financial Times in September 2021 Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture category A plan for conquering collaborative overload to drive performance and innovation, reduce burnout, and enhance well-being. Most organizations have created always-on work contexts that are burning people out and hurting performance rather than delivering productivity, innovation and engagement. Collaborative work consumes 85% of employees' time and is drifting earlier into the morning, later into the night, and deeper into the weekend. The dilemma is that we all need to collaborate more to create effective organizations and vibrant careers for ourselves. But conventional wisdom on teamwork and collaboration has created too much of the wrong kind of collaboration, which hurts our performance, health and overall well-being. In Beyond Collaboration Overload, Babson professor Rob Cross solves this paradox by showing how top performers who thrive at work collaborate in a more purposeful way that makes them 18-24% more efficient than their peers. Good collaborators are distinguished by the efficiency and intentionality of their collaboration—not the size of their network or the length of their workday. Through landmark research with more than 300 organizations, in-depth stories, and tools, Beyond Collaboration Overload will coach you to reclaim close to a day a week when you: Identify and challenge beliefs that lead you to collaborate too quickly Impose structure in your work to prevent unproductive collaboration Alter behaviors to create more efficient collaboration It then outlines how successful people invest this reclaimed time to: Cultivate a broad network—not a big one—for innovation and scale Energize others—a strong predictor of high performance Connect with others to reduce micro-stressors and enhance physical and mental well-being Cross' framework provides relief from the definitive problem of our age—dysfunctional collaboration at the expense of our performance, health and overall well-being.

Work, Working and Work Relationships in a Changing World

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Author :
Publisher : Routledge
ISBN 13 : 1351125141
Total Pages : 210 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Work, Working and Work Relationships in a Changing World by : Clare Kelliher

Download or read book Work, Working and Work Relationships in a Changing World written by Clare Kelliher and published by Routledge. This book was released on 2018-12-17 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is concerned with the rapid and varied changes in the nature of work and work relationships which have taken place in recent years. While technological innovation has been a key contributor to the nature and pace of change, other social and market trends have also played a part such as increasing workforce diversity, enhanced competition and greater global integration. Responding to these trends alongside cost pressures and the need for continued responsiveness to the environment, organizations have changed the way in which work is organized. There have also been shifts in product markets with growing demand for authenticity and refinement of the customer experience which has further implications for how work is organized and enacted. At the same time, employees have sought changes in their work arrangements in order to help them achieve a more satisfactory relationship between their work and non-work lives. Many have also taken increased responsibility for managing their own work opportunities, moving away from dependency on a single employer. The implications of these significant and widespread changes are the central focus of this book and in particular the implications for workers, managers, and organizations. It brings together contributions from an international team of renowned management scholars who explore the opportunities and challenges presented by technological and digital innovation, consumer, social and organizational change. Drawing on empirical evidence from Europe, North America and Australia, Work, Working and Work Relationships in a Changing World considers new forms of service work, technologically enabled work and independent professionals to provide in-depth insight into work experiences in the 21st Century.

Feeling Good Together

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Publisher : Harmony
ISBN 13 : 0767930908
Total Pages : 290 pages
Book Rating : 4.7/5 (679 download)

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Book Synopsis Feeling Good Together by : David D. Burns, M.D.

Download or read book Feeling Good Together written by David D. Burns, M.D. and published by Harmony. This book was released on 2008-12-30 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on twenty-five years of clinical experience and groundbreaking research on more than 1,000 individuals, Feeling Good Together presents an entirely new theory of why we have so much trouble getting along with each other, and provides simple, powerful techniques to make relationships work. We all have someone we can’t get along with—whether it’s a friend or colleague who complains constantly; a relentlessly critical boss; an obnoxious neighbor; a teenager who pouts and slams doors, all the while insisting she’s not upset; or a loving, but irritating spouse. In Feeling Good Together, Dr. David Burns presents Cognitive Interpersonal Therapy, a radical new approach that will help you transform troubled, conflicted relationships into successful, happy ones. Dr. Burns’ method for improving these relationships is easy and surprisingly effective. In Feeling Good Together, you’ll learn how to: - Stop pointing fingers at everyone else and start looking at yourself. - Pinpoint the exact cause of the problem with any person you’re not getting along with. - And solve virtually any kind of relationship conflict almost instantly. Filled with helpful examples and brilliant, user-friendly tools such as the Relationship Satisfaction Test, the Relationship Journal, the Five Secrets of Effective Communication, the Intimacy Exercise, and more, Feeling Good Together will help you enjoy far more loving and satisfying relationships with the people you care about. You deserve rewarding, intimate relationships. Feeling Good Together will show you how.

Hostmanship : the art of making people feel welcome

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Publisher :
ISBN 13 : 9789175041599
Total Pages : 138 pages
Book Rating : 4.0/5 (415 download)

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Book Synopsis Hostmanship : the art of making people feel welcome by : Jan Gunnarsson

Download or read book Hostmanship : the art of making people feel welcome written by Jan Gunnarsson and published by . This book was released on 2003 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Exploring Positive Relationships at Work

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Publisher : Psychology Press
ISBN 13 : 1351567365
Total Pages : 444 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Exploring Positive Relationships at Work by : Jane E. Dutton

Download or read book Exploring Positive Relationships at Work written by Jane E. Dutton and published by Psychology Press. This book was released on 2017-09-25 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume brings together a select group of leading organizational scholars for the purpose of developing a foundation-setting book on positive relationships at work. Positive Relationships at Work (PRW) is a rich new interdisciplinary domain of inquiry that focuses on the generative processes, relational mechanisms and outcomes associated with positive relationships between people at work. This volume builds a solid foundation for this promising new area of scholarly inquiry and offers a multidisciplinary exploration of how relationships at work become a source of growth, vitality, learning and generative states of human and collective flourishing. A unique feature of the book is the use of a connecting commentator chapter at the end of each section. The Commentator Chapters, written by preeminent scholars, uncover and discuss integrative themes that emerge within sections. The editors approach the topic from multiple levels, each level providing critical, valuable insights into the dynamic process underlying positive relationships at work. These levels are arranged in five parts: an introduction to positive relationships at work; Individuals and Dyads; Groups and Communities; Organizations and Organizing; and a conclusion that offers an engaging invitation and multi-level map for guiding future research. This volume will appeal to academics and practitioners, as well as scholars and graduate students in organizational psychology, management, human resources, and inter-personal communications.

Organizing Relationships

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Author :
Publisher : SAGE
ISBN 13 : 145227889X
Total Pages : 264 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Organizing Relationships by : Patricia M. Sias

Download or read book Organizing Relationships written by Patricia M. Sias and published by SAGE. This book was released on 2008-10-15 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Organizing Relationships makes a contribution to the discipline in its treatment of this area from multiple perspectives, in its deliberate engagement/suggestions of future research directions, and its functional purpose of bringing together extant research on this important topic in a coherent and organized way. It adds cumulatively to our knowledge of organizational communication and relationships, it fits within the horizon of the established parameters of our field while opening new areas for engagement, and, moreover, it is a very interesting read. It will, no doubt, become a touchstone for the field of organizational communication." —Janie Hardin Fritz, Duquesne University "This book represents an important step to a relational approach to organizational behavior (communication) by pulling together many different areas/types of relationships. It will be a 'must' book to anyone who teaches relationships in organization or broadly relational/applied organizational communication." —Jaesub Lee, University of Houston The first book in the field to provide a comprehensive, interdisciplinary treatment of workplace relationships, Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships explores both negative and positive workplace relationships, including supervisor–subordinate relationships, peer relationships, workplace friendships, romantic workplace relationships, and customer–client relationships. Author Patricia M. Silas, a recognized scholar in the field, examines workplace relationships from multiple theoretical perspectives, including postpositivism, social construction theory, critical theory, and structuration theory. She helps readers understand the unique influences of the workplace on relationship processes and dynamics. Key Features Examines the role of workplace relationships as information-sharing, resource-distributing, decision-making, and support systems and highlights their importance to both organizational and individual well-being Includes cases in each chapter that demonstrate the usefulness of approaching real-world workplace problems and issues from multiple perspectives Helps readers broaden and enrich the ways they think about workplace relationships and their roles in organizational processes Provides an innovative agenda for future research Organizing Relationships is appropriate for upper-level undergraduate and graduate courses in Workplace Relationships, Relational Communication, Applied Interpersonal Communication, Organizational Communication, Communication Management, Operations/Human Resource Management, Organizational Psychology, and Organizational Sociology.