Conversations About Job Performance

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Radical Candor

Author : Kim Malone Scott
Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Performance Conversations

Author : Christopher D. Lee
Publisher :
ISBN 13 : 9781586446710
Total Pages : 0 pages
Book Rating : 4.4/5 (467 download)

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Book Synopsis Performance Conversations by : Christopher D. Lee

Download or read book Performance Conversations written by Christopher D. Lee and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are three universal truths about traditional performance management. They are widely used, universally despised, and are known to be ineffective. These reasons are cited in the recent spate of announcements from dozens of major corporations who have abandoned their appraisal systems. As a result, many organizations are grappling with what to do instead. They have adopted many interesting and innovative practices, but most are a random collection of activities that are not bound together by a sound theoretical framework. This new approach is built upon a sound theoretical foundation, uses proven management techniques, and offers a novel framework and tool for managers for regulating and enhancing the performance of their staff. Dozens of ready-to-use templates and accompanying tools help make good management practice more accessible, practical, and effective. Just as important, the new approach is both millennial- and remote worker-friendly as it incorporates features that speak to how they work.

Painless Performance Conversations

Author : Marnie E. Green
Publisher : John Wiley & Sons
ISBN 13 : 1118631706
Total Pages : 230 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Painless Performance Conversations by : Marnie E. Green

Download or read book Painless Performance Conversations written by Marnie E. Green and published by John Wiley & Sons. This book was released on 2013-03-25 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Actionable communication and management strategies for tackling difficult workplace discussions Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across. Painless Performance Conversations presents actionable and practical communication and management strategies for any manager looking to effectively influence employee performance. Learn how to focus these conversations for maximum impact on performance, crystallize expectations for what success looks like, and engage employees in solution-finding. Presenting four key mindsets and an easy to use conversation model, this book offers the tangible solutions managers need to tackle critical workplace discussions with poise and professionalism, as well as the tools needed to stay focused in otherwise difficult conversations. Eliminates the pain and fear that leads to procrastination of tough workplace conversations. Reduces the harmful impacts of judgment in performance conversation Helps managers create a culture of ownership and accountability Author Marnie E. Green is a featured blogger for Jobing.com and shares her popular and practical management perspectives in keynotes, webinars, and workshops with thousands of leaders in organizations worldwide Painless Performance Conversations will help you to lead performance-related conversations with confidence and create a culture of workplace accountability.

The Four Conversations

Author : Jeffrey D. Ford
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1576759210
Total Pages : 258 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis The Four Conversations by : Jeffrey D. Ford

Download or read book The Four Conversations written by Jeffrey D. Ford and published by Berrett-Koehler Publishers. This book was released on 2009-08-01 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Talk is powerful. And it isn't just ‘difficult' conversations that matter— the everyday dialogue we have with one another is critical to both personal and organizational success. Packed with sample dialogues and dozens of personal stories, and backed by solid research and the authors' firsthand observations, The Four Conversations describes how to get maximum results from conversations that every one of us must use to get things done: initiative conversations introducing something new, understanding conversations to help people relate to ideas or processes, performance conversations requesting specific actions, and closure conversations that recognize achievements and signal completion of the work. As Jeffrey and Laurie Ford clearly demonstrate, engage in the right conversation at the right time—plan and start each one well, finish every one effectively—and extraordinary things can happen.

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Conversations About Job Performance

Author : Michael E. Gordon
Publisher : Business Expert Press
ISBN 13 : 1606490753
Total Pages : 265 pages
Book Rating : 4.6/5 (64 download)

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Book Synopsis Conversations About Job Performance by : Michael E. Gordon

Download or read book Conversations About Job Performance written by Michael E. Gordon and published by Business Expert Press. This book was released on 2012-01-11 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational appraisals systems are often ineffective and result in unnecessary spending on the part of a company and unnecessary anxiety on the part of employees. Written for practitioners and advanced students, this book presents an alternative approach to the performance appraisal process that focuses on communication rather than evaluation. In this communication-centered approach to performance, the appraisal process is designed to facilitate meaningful and open interaction between employees and their supervisors.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

How to Be Good at Performance Appraisals

Author : Dick Grote
Publisher : Harvard Business Press
ISBN 13 : 1422142701
Total Pages : 228 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis How to Be Good at Performance Appraisals by : Dick Grote

Download or read book How to Be Good at Performance Appraisals written by Dick Grote and published by Harvard Business Press. This book was released on 2011-07-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

5 Conversations

Author : Nick Cowley
Publisher :
ISBN 13 : 9781909623712
Total Pages : 224 pages
Book Rating : 4.6/5 (237 download)

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Book Synopsis 5 Conversations by : Nick Cowley

Download or read book 5 Conversations written by Nick Cowley and published by . This book was released on 2014-10-13 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research shows that successful businesses are those where employees are really engaged - how do they achieve this? Complex organisation initiatives or something more personal? In today's world of work we have forgotten a simple truth: the power of authentic, two-way, human conversations to build relationships, trust, and engagement. This book comes from 30 years of learning from world-class organisations, tried and tested leadership coaching techniques and emergent thinking on neuroscience and employee behaviour. The result is a simple guide to why, when and how to hold five critical conversations with people you manage. 5 Conversations will help the reader to dramatically improve trust, relationships, motivation and performance at work; build a better business by developing successful relationships; engage their personnel.

Weird in a World That's Not

Author : Jennifer Romolini
Publisher : HarperCollins
ISBN 13 : 0062472755
Total Pages : 209 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Weird in a World That's Not by : Jennifer Romolini

Download or read book Weird in a World That's Not written by Jennifer Romolini and published by HarperCollins. This book was released on 2017-06-06 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: An honest, sharp-witted, practical guide to help you get and keep the job you want—from an outsider whose been there and done it, a woman who went from being a broke, divorced, college dropout to running some of the biggest websites in the world. Jennifer Romolini started her career as an awkward twenty-seven-year-old misfit, navigated her way through New York media and became a boss—an editor-in-chief, an editorial director, and a vice president—all within little more than a decade. Her book, Weird In A World That’s Not, asserts that being outside-the-norm and achieving real, high-level success are not mutually exclusive, even if the perception of the business world often seems otherwise, even if it seems like only office-politicking extroverts are set up for reward. Part career memoir, part real-world guide, Weird in a World That’s Not offers relatable advice on how to achieve your dreams, even when the odds seem stacked against you. Romolini helps you face down your fears, find a career that’s right for you, and get and keep a job. She tackles practical issues and offers empathetic, clear-cut answers to important questions: How do I navigate the awkwardness of networking? How do I deal with intense office politics? How do I leave my crappy job? How do I learn how to be a boss not just a #boss? And, most importantly: How do I do all this and stay true to who I really am? Authentic, funny, and moving, Weird in a World That’s Not will help you tap into your inner tenacity and find your path, no matter how offbeat you are.

Supportive Accountability

Author : Sylvia Melena
Publisher :
ISBN 13 : 9780999743508
Total Pages : 258 pages
Book Rating : 4.7/5 (435 download)

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Book Synopsis Supportive Accountability by : Sylvia Melena

Download or read book Supportive Accountability written by Sylvia Melena and published by . This book was released on 2018-07-02 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSPIRE EMPLOYEES AND IMPROVE PERFORMANCE WITH SUPPORTIVE ACCOUNTABILITY LEADERSHIP: Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership¿ Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and tools, you'll learn how to:¿Master the art of supportive leadership¿Inspire employees to advance your organization's vision¿Monitor performance and customer service efficiently¿Lead effective performance improvement conversations¿Pinpoint critical support factors to unleash performance¿Wield the power of employee recognition¿Boost performance through progressive discipline¿Document skillfully You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.

Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events

Author : Meryl Runion
Publisher : McGraw Hill Professional
ISBN 13 : 0071783830
Total Pages : 192 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events by : Meryl Runion

Download or read book Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events written by Meryl Runion and published by McGraw Hill Professional. This book was released on 2012-01-06 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to: Highlight important topics in meetings or conversations Motivate people to share resources and support Add levity to personal or group interactions Inspire collaboration and creativity Pique curiosity about your message

Performance Conversations

Author : Christopher D. Lee
Publisher :
ISBN 13 : 9781586446703
Total Pages : pages
Book Rating : 4.4/5 (467 download)

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Book Synopsis Performance Conversations by : Christopher D. Lee

Download or read book Performance Conversations written by Christopher D. Lee and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Performance Conversations method is a performance improvement system. It has the singular goal of empowering individuals to reach their full potential at work. It is built upon a coaching model wherein a manager-the coach-provides the necessary guidance, support, direction, and encouragement so that the employee-the performer-is enabled to take ownership of their work and execute it flawlessly. It uses quality questions to involve the employee in thinking about their work and taking the right actions to increase performance. This approach stands in stark contrast to traditional performance appraisals that are negative experiences designed to rate performance, label employees, and document the past for a variety of confusing administrative purposes"--

Summary of Christopher D. Lee's Performance Conversations

Author : Everest Media,
Publisher : Everest Media LLC
ISBN 13 :
Total Pages : 30 pages
Book Rating : 4.8/5 (225 download)

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Book Synopsis Summary of Christopher D. Lee's Performance Conversations by : Everest Media,

Download or read book Summary of Christopher D. Lee's Performance Conversations written by Everest Media, and published by Everest Media LLC. This book was released on 2022-06-09T22:59:00Z with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: This is a companion version & not the original book. Sample Book Insights: #1 Questions have a magical power that is not immediately obvious in their asking, but we all know they exist through our own personal experience. The right question asked at the right time can inspire, persuade, inform, insult, stop an argument, generate new ideas, solve problems, reveal motives, or cause action. #2 Questions are useful for more than just gathering information. They can be used to improve the quality and quantity of work being performed. The Performance Conversations method is a new method of managing work that has the potential to boost every employee’s performance by harnessing the power of inquiry. #3 The role of the supervisor is to multiply an employee’s effectiveness by providing the right guidance, support, direction, and encouragement. Questioning is the best tool available for this vital information exchange. #4 Questions are a powerful form of communication. They can be used to galvanize action, teach lessons, generate innovative ideas, solve problems, or simply make an emphatic point. They help one control the dialogue in an easy manner.

The Employee Experience Solution

Author : Melissa Anzman
Publisher :
ISBN 13 : 9781734681406
Total Pages : pages
Book Rating : 4.6/5 (814 download)

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Book Synopsis The Employee Experience Solution by : Melissa Anzman

Download or read book The Employee Experience Solution written by Melissa Anzman and published by . This book was released on 2020-03-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The moment you shift your focus from engagement to your employee experience, you are able to create a best-in-class culture. You keep hearing how employee engagement isn't working-and hasn't been moved in the last 30 years-and how important it is to attract and retain talent in a competitive work environment. But how can you transform your workforce into engaged employees, if traditional methods aren't working? By focusing on what does work: the employee experience. The Employee Experience Solution is a proven, easy-to-follow framework to help you focus on the right activities and actions to take, to improve the lives of your employees and increase your company's bottom line. Whether you are an employee, a leader, or an HR professional, you'll learn how to implement the framework to: ? Improve your internal communication to drive employee understanding and action.? Validate and prioritize your activities for maximum results. ? Increase true employee engagement, attract top talent, create a desired workplace culture, and future-proof your career. In each chapter, you will get specific action steps, review case studies, examples, and templates to put you on the fast track to transform employee engagement, improve workplace culture, and drive results for you and your company.

101 Tough Conversations to Have with Employees

Author : Paul Falcone
Publisher : AMACOM
ISBN 13 : 0814413498
Total Pages : 322 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis 101 Tough Conversations to Have with Employees by : Paul Falcone

Download or read book 101 Tough Conversations to Have with Employees written by Paul Falcone and published by AMACOM. This book was released on 2009-04-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most serious--employee problems they are likely to encounter. Falcone’s book 101 Tough Conversations to Have with Employees equips managers to facilitate clear, direct interactions with their employees by offering realistic sample dialogues managers can use to sidestep potential awkwardness. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. With a plethora of proven, realistic techniques, managers will learn how to protect themselves and their organizations--and get the very best from their people.