Cognitive Work Analysis

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Publisher : CRC Press
ISBN 13 : 1410603032
Total Pages : 415 pages
Book Rating : 4.4/5 (16 download)

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Book Synopsis Cognitive Work Analysis by : Kim J. Vicente

Download or read book Cognitive Work Analysis written by Kim J. Vicente and published by CRC Press. This book was released on 1999-04-01 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers adapt to the unexpected and changing demands of their jobs. In short, cognitive work analysis is about designing for adaptation. The book is divided into four parts. Part I provides a motivation by introducing three themes that tie the book together--safety, productivity, and worker health. The ecological approach that serves as the conceptual basis behind the book is also described. In addition, a glossary of terms is provided. Part II situates the ideas in the book in a broader intellectual context by reviewing alternative approaches to work analysis. The limitations of normative and descriptive approaches are outlined, and the rationale behind the formative approach advocated in this book is explored. Part III describes the concepts that comprise the cognitive work analysis framework in detail. Each concept is illustrated by a case study, and the implications of the framework for design and research are illustrated by example. Part IV unifies the themes of safety, productivity, and health, and shows why the need for the concepts in this book will only increase in the future. In addition, a historical addendum briefly describes the origins of the ideas described in the book.

Cognitive Work Analysis: Coping with Complexity

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Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1409485862
Total Pages : 312 pages
Book Rating : 4.4/5 (94 download)

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Book Synopsis Cognitive Work Analysis: Coping with Complexity by : Dr Daniel P Jenkins

Download or read book Cognitive Work Analysis: Coping with Complexity written by Dr Daniel P Jenkins and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative modelling) or how human-system interaction currently works (descriptive modelling). Instead, through a focus on constraints, it develops a model of how work can be conducted within a given work domain, without explicitly identifying specific sequences of actions (formative modelling). The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the way work can be conducted. It provides guidance through the process of answering the questions of why the system exists, what activities can be conducted within the domain as well as how these activities can be achieved, and who can perform them. The first part of the book contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore and develop the benefits of CWA. Unlike much of the previous literature, particular attention is placed on exploring the CWA framework in its entirety. This holistic approach focuses on the system environment, the activity that takes place within it, the strategies used to conduct this activity, the way in which the constituent parts of the system (both human and non-human) interact and the behaviour required. Each stage of this analysis identifies the constraints governing the system; it is contended that through this holistic understanding of constraints, recommendations can be made for the design of system interaction; increasing the ability of users to cope with unanticipated, unexpected situations. This book discusses the applicability of the approach in system analysis, development and evaluation. It provides process to what was previously a loosely defined framework.

Applications of Cognitive Work Analysis

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Publisher : CRC Press
ISBN 13 : 1420063057
Total Pages : 370 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Applications of Cognitive Work Analysis by : Ann M. Bisantz

Download or read book Applications of Cognitive Work Analysis written by Ann M. Bisantz and published by CRC Press. This book was released on 2016-04-19 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite continued interest in Cognitive Work Analysis (CWA) techniques for the analysis and design of complex, human-technology systems, few published accounts exist that document all of the five recommended phases of CWA in real world applications. Delineating a work-centered conceptual framework that guides the design of technology, Applications of Cognitive Work Analysis provides the understanding necessary to apply these robust techniques to real world, large scale system design problems in a variety of domains. The book provides a complete CWA analysis for a complex, simulated air traffic control environment and a three phase analysis of an actual healthcare system. It includes detailed applications of work domain, control tasks, and strategies analysis for systems including military command and control, transportation, and emergency management. The contributors present discussions and examples of techniques drawn from research and design traditions other than CWA that can be used to complement and enrich CWA analyses in areas of social and organization analysis, and knowledge and skills analysis. They emphasize important theoretical and application oriented advances in CWA related to the integration of CWA within a larger system design. The concluding chapter examines the progress of CWA as a cognitive engineering tool, then outlines its theoretical underpinnings and a path for the future of this approach. The book demonstrates how these methods can be applied in complex, real world design contexts, subject to constraints of cost, time, and information. It shows the how, when, and where CWA techniques can be integrated into the systems engineering design process and provides concrete evidence for the value that the CWA approach provides in every domain.

Cognitive Work Analysis

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Publisher : CRC Press
ISBN 13 : 1317164733
Total Pages : 605 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Cognitive Work Analysis by : Neville A. Stanton

Download or read book Cognitive Work Analysis written by Neville A. Stanton and published by CRC Press. This book was released on 2017-07-14 with total page 605 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human factors approaches for complex systems evaluation and design applications. This is reflected by a diverse range of applications across safety critical domains. The book brings together a series of CWA applications and discussions from world-leading human factors researchers and practitioners. It begins with an overview of the CWA framework, including its theoretical underpinnings, the methodological approaches involved (including practical guidance on each phase), and previous applications of the framework. The core of the book is a series of CWA applications, undertaken in a wide range of safety critical domains for a range of purposes. These serve to demonstrate the contribution that CWA can make to real-world projects and provide readers with inspiration for how such analyses can be practically carried out. Following this, a series of applications in which new approaches or adaptations have been added to the framework are presented. These show how practical applications feedback into the theories/approaches underpinning CWA. The closing chapter then speculates on future applications of the framework and on a series of new research directions required in order to enhance its utility. In emphasising the practical realities of performing CWA, and the real-world impacts it can provide, the book tackles several common misconceptions in a constructive and persuasive way. It provides a welcome demonstration of how CWA can be a powerful ally in tackling complexity-related problems that afflict systems in all areas.

Cognitive Task Analysis

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Author :
Publisher : Psychology Press
ISBN 13 : 1135665303
Total Pages : 546 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Cognitive Task Analysis by : Jan Maarten Schraagen

Download or read book Cognitive Task Analysis written by Jan Maarten Schraagen and published by Psychology Press. This book was released on 2000-06-01 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems. The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.

Human Information Interaction

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Publisher : MIT Press
ISBN 13 : 0262300702
Total Pages : 365 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Human Information Interaction by : Raya Fidel

Download or read book Human Information Interaction written by Raya Fidel and published by MIT Press. This book was released on 2012-03-23 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh research approach that bridges the study of human information interaction and the design of information systems. Human information interaction (HII) is an emerging area of study that investigates how people interact with information; its subfield human information behavior (HIB) is a flourishing, active discipline. Yet despite their obvious relevance to the design of information systems, these research areas have had almost no impact on systems design. One issue may be the contextual complexity of human interaction with information; another may be the difficulty in translating real-life and unstructured HII complexity into formal, linear structures necessary for systems design. In this book, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems: cognitive work analysis (CWA). Developed by Jens Rasmussen and his colleagues, CWA embraces complexity and provides a conceptual framework and analytical tools that can harness it to create design requirements. CWA offers an ecological approach to design, analyzing the forces in the environment that shape human interaction with information. Fidel reviews research in HIB, focusing on its contribution to systems design, and then presents the CWA framework. She shows that CWA, with its ecological approach, can be used to overcome design challenges and lead to the development of effective systems. Researchers and designers who use CWA can increase the diversity of their analytical tools, providing them with an alternative approach when they plan research and design projects. The CWA framework enables a collaboration between design and HII that can create information systems tailored to fit human lives.

Working Minds

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Publisher : MIT Press
ISBN 13 : 0262296942
Total Pages : 347 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Working Minds by : Beth Crandall

Download or read book Working Minds written by Beth Crandall and published by MIT Press. This book was released on 2006-07-07 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others. Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professionals who want to apply lessons learned from errors and accidents, systems analysts developing user specifications, and many other professionals. CTA can show what makes the workplace work—and what keeps it from working as well as it might. Working Minds is a true handbook, offering a set of tools for doing CTA: methods for collecting data about cognitive processes and events, analyzing them, and communicating them effectively. It covers both the "why" and the "how" of CTA methods, providing examples, guidance, and stories from the authors' own experiences as CTA practitioners. Because effective use of CTA depends on some conceptual grounding in cognitive theory and research—on knowing what a cognitive perspective can offer—the book also offers an overview of current research on cognition. The book provides detailed guidance for planning and carrying out CTA, with chapters on capturing knowledge and capturing the way people reason. It discusses studying cognition in real-world settings and the challenges of rapidly changing technology. And it describes key issues in applying CTA findings in a variety of fields. Working Minds makes the methodology of CTA accessible and the skills involved attainable.

Joker One

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Publisher : Random House
ISBN 13 : 1588367789
Total Pages : 338 pages
Book Rating : 4.5/5 (883 download)

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Book Synopsis Joker One by : Donovan Campbell

Download or read book Joker One written by Donovan Campbell and published by Random House. This book was released on 2009-03-10 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: After graduating from Princeton, Donovan Campbell wanted to give back to his country, engage in the world, and learn to lead. So he joined the service, becoming a commander of a forty-man infantry platoon called Joker One. Campbell had just months to train and transform a ragtag group of brand-new Marines into a first-rate cohesive fighting unit, men who would become his family. They were assigned to Ramadi, the capital of the Sunni-dominated Anbar province that was an explosion just waiting to happen. And when it did happen—with the chilling cries of "Jihad, Jihad, Jihad!" echoing from minaret to minaret—Campbell and company were there to protect the innocent, battle the insurgents, and pick up the pieces. Thrillingly told by the man who led the unit of hard-pressed Marines, Joker One is a gripping tale of a leadership and loyalty.

Cognitive Systems Engineering

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Publisher : CRC Press
ISBN 13 : 1317164768
Total Pages : 568 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Cognitive Systems Engineering by : Philip J. Smith

Download or read book Cognitive Systems Engineering written by Philip J. Smith and published by CRC Press. This book was released on 2017-10-25 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides an exceptional perspective on the nature, evolution, contributions and future of the field of Cognitive Systems Engineering (CSE). It is a resource to support both the teaching and practice of CSE. It accomplishes this through its organization into two complementary approaches to the topic. The first is an historical perspective: In the retrospections of leaders of the field, what have been the seminal achievements of cognitive human factors? What are the "lessons learned" that became foundational to CSE, and how did that foundation evolve into a broader systems view of cognitive work? The second perspective is both pedagogical and future-looking: What are the major conceptual issues that have to be addressed by CSE and how can a new generation of researchers be prepared to further advance CSE? Topics include studies of expertise, cognitive work analysis, cognitive task analysis, human performance, system design, cognitive modeling, decision making, human-computer interaction, trust in automation, teamwork and ecological interface design. A thematic focus will be on systems-level analysis, and such notions as resilience engineering and systems-level measurement. The book features broad coverage of many of the domains to which CSE is being applied, among them industrial process control, health care, decision aiding and aviation human factors. The book’s contributions are provided by an extraordinary group of leaders and pathfinders in applied psychology, cognitive science, systems analysis and system design. In combination these chapters present invaluable insights, experiences and continuing uncertainties on the subject of the field of CSE, and in doing so honor the career and achievements of Professor David D. Woods of Ohio State University.

Handbook of Cognitive Task Design

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Publisher : CRC Press
ISBN 13 : 1410607771
Total Pages : 833 pages
Book Rating : 4.4/5 (16 download)

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Book Synopsis Handbook of Cognitive Task Design by : Erik Hollnagel

Download or read book Handbook of Cognitive Task Design written by Erik Hollnagel and published by CRC Press. This book was released on 2003-06-01 with total page 833 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook serves as a single source for theories, models, and methods related to cognitive task design. It provides the scientific and theoretical basis required by industrial and academic researchers, as well as the practical and methodological guidance needed by practitioners who face problems of building safe and effective human-technology s

The Oxford Handbook of Expertise

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Publisher : Oxford University Press
ISBN 13 : 0192515403
Total Pages : 912 pages
Book Rating : 4.1/5 (925 download)

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Book Synopsis The Oxford Handbook of Expertise by : Paul Ward

Download or read book The Oxford Handbook of Expertise written by Paul Ward and published by Oxford University Press. This book was released on 2019-11-14 with total page 912 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study of expertise weaves its way through various communities of practice, across disciplines, and over millennia. To date, the study of expertise has been primarily concerned with how human beings perform at a superior level in complex environments and sociotechnical systems, and at the highest levels of proficiency. However, more recent research has continued the search for better descriptions, and causal mechanisms that explain the complexities of expertise in context, with a view to translating this understanding into useful predictions and interventions capable of improving the performance of human systems as efficiently as possible. The Oxford Handbook of Expertise provides a comprehensive picture of the field of Expertise Studies. It offers both traditional and contemporary perspectives, and importantly, a multidiscipline-multimethod view of the science and engineering research on expertise. The book presents different perspectives, theories, and methods of conducting expertise research, all of which have had an impact in helping us better understand expertise across a broad range of domains. The Handbook also describes how researchers and practitioners have addressed practical problems and societal challenges. Throughout, the authors have sought to demonstrate the heterogeneity of approaches and conceptions of expertise, to place current views of expertise in context, to show how these views can be used to address current issues, and to examine ways to advance the study of expertise. The Oxford Handbook of Expertise is an essential resource both to those wanting to gain an up-to-date knowledge of the science of expertise and those wishing to study experts.

Applied Cognitive Task Analysis in Aviation

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Author :
Publisher : Routledge
ISBN 13 : 1351957708
Total Pages : 310 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Applied Cognitive Task Analysis in Aviation by : Thomas L. Seamster

Download or read book Applied Cognitive Task Analysis in Aviation written by Thomas L. Seamster and published by Routledge. This book was released on 2017-03-02 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Due to the requirements of automatic system design, and new needs for the training of complex tasks, Cognitive Task Analysis (CTA) has been used with increasing frequency in recent years by the airline industry and air traffic control community. Its power is reflected in the literature on professional training and systems design, where CTA is often cited as one of the most promising new technologies, especially for the complex cognitive tasks now confronting those working in aviation. The objective of this book is to bridge the gap between research and practice, to make what we know about CTA available to practitioners in the field. The book focuses on cognitive psychology and artificial intelligence analyses of aviation tasks. It is designed to help readers identify and solve specific design and training problems, in the flight deck, air traffic control and operations contexts. Distilling experience and guidelines from the best aviation cognitive analyses in accessible form, it is the first comprehensive volume on CTA, and is written for practitioners of cognitive analysis in aviation. It provides an overview of analyses to date; methods of data collection; and recommendations for designing and conducting CTA for use in instructional design, systems development, and evaluation. The first part of the book provides the principles and foundations of CTA, describing traditional approaches to task analysis and ways that cognitive analyses can be integrated with the analysis and development processes. The next part details how to: select the appropriate method or methods; determine job tasks that can be trained for automatic performance; extract knowledge structures; analyse mental models; and identify the decision-making and problem-solving strategies associated with experienced job performance. The authors also describe when to use and how to design and conduct a cognitive task analysis; how to use CTA along with traditional task analysis and ISD; and how to use CTA in training program development and systems design, as well as in personnel selection and evaluation. The current demand for cognitive analyses makes this a timely volume for those in aviation and, more generally, the industrial development and training communities. Readers will find this a thorough presentation of cognitive analyses in aviation and a highly usable guide in the design, implementation and interpretation of CTA. The book will be useful to instructional developers, aviation equipment and systems designers, researchers, government regulatory personnel, human resource managers, instructors, pilots, air traffic controllers, and operations staff.

Perspectives on Cognitive Task Analysis

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Author :
Publisher : Psychology Press
ISBN 13 : 1136678301
Total Pages : 422 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Perspectives on Cognitive Task Analysis by : Robert R. Hoffman

Download or read book Perspectives on Cognitive Task Analysis written by Robert R. Hoffman and published by Psychology Press. This book was released on 2008-09-09 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is the first comprehensive history of task analysis, charting its origins from the earliest applied psychology through to modern forms of task analysis that focus on the study of cognitive work. Through this detailed historical analysis, it is made apparent how task analysis has always been cognitive.Chapters cover the histori

Cognitive Reliability and Error Analysis Method (CREAM)

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Publisher : Elsevier
ISBN 13 : 0080529291
Total Pages : 303 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Cognitive Reliability and Error Analysis Method (CREAM) by : E. Hollnagel

Download or read book Cognitive Reliability and Error Analysis Method (CREAM) written by E. Hollnagel and published by Elsevier. This book was released on 1998-01-23 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment. This book detailing the use of CREAM is, therefore, both timely and useful. It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model. CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to: • identify tasks that require human cognition and therefore depend on cognitive reliability • determine the conditions where cognitive reliability and ensuing risk may be reduced • provide an appraisal of the consequences of human performance on system safety which can be used in PSA.

Advances in Patient Safety

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Publisher :
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.7/5 (54 download)

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Book Synopsis Advances in Patient Safety by : Kerm Henriksen

Download or read book Advances in Patient Safety written by Kerm Henriksen and published by . This book was released on 2005 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Conceptualizing Music

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Publisher : Oxford University Press
ISBN 13 : 019803217X
Total Pages : 376 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis Conceptualizing Music by : Lawrence M. Zbikowski

Download or read book Conceptualizing Music written by Lawrence M. Zbikowski and published by Oxford University Press. This book was released on 2002-11-14 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book shows how recent work in cognitive science, especially that developed by cognitive linguists and cognitive psychologists, can be used to explain how we understand music. The book focuses on three cognitive processes--categorization, cross-domain mapping, and the use of conceptual models--and explores the part these play in theories of musical organization. The first part of the book provides a detailed overview of the relevant work in cognitive science, framed around specific musical examples. The second part brings this perspective to bear on a number of issues with which music scholarship has often been occupied, including the emergence of musical syntax and its relationship to musical semiosis, the problem of musical ontology, the relationship between words and music in songs, and conceptions of musical form and musical hierarchy. The book will be of interest to music theorists, musicologists, and ethnomusicologists, as well as those with a professional or avocational interest in the application of work in cognitive science to humanistic principles.

Cognition in the Wild

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Publisher : MIT Press
ISBN 13 : 0262581469
Total Pages : 403 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis Cognition in the Wild by : Edwin Hutchins

Download or read book Cognition in the Wild written by Edwin Hutchins and published by MIT Press. This book was released on 1996-08-26 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: Edwin Hutchins combines his background as an anthropologist and an open ocean racing sailor and navigator in this account of how anthropological methods can be combined with cognitive theory to produce a new reading of cognitive science. His theoretical insights are grounded in an extended analysis of ship navigation—its computational basis, its historical roots, its social organization, and the details of its implementation in actual practice aboard large ships. The result is an unusual interdisciplinary approach to cognition in culturally constituted activities outside the laboratory—"in the wild." Hutchins examines a set of phenomena that have fallen in the cracks between the established disciplines of psychology and anthropology, bringing to light a new set of relationships between culture and cognition. The standard view is that culture affects the cognition of individuals. Hutchins argues instead that cultural activity systems have cognitive properties of their own that are different from the cognitive properties of the individuals who participate in them. Each action for bringing a large naval vessel into port, for example, is informed by culture: the navigation team can be seen as a cognitive and computational system. Introducing Navy life and work on the bridge, Hutchins makes a clear distinction between the cognitive properties of an individual and the cognitive properties of a system. In striking contrast to the usual laboratory tasks of research in cognitive science, he applies the principal metaphor of cognitive science—cognition as computation (adopting David Marr's paradigm)—to the navigation task. After comparing modern Western navigation with the method practiced in Micronesia, Hutchins explores the computational and cognitive properties of systems that are larger than an individual. He then turns to an analysis of learning or change in the organization of cognitive systems at several scales. Hutchins's conclusion illustrates the costs of ignoring the cultural nature of cognition, pointing to the ways in which contemporary cognitive science can be transformed by new meanings and interpretations. A Bradford Book