Transforming Corporate Performance

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Transforming Performance Measurement

Author : Dean Spitzer
Publisher : AMACOM
ISBN 13 : 0814430090
Total Pages : 312 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Transforming Performance Measurement by : Dean Spitzer

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Transforming Corporate Performance

Author : Michael Milgate
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313053618
Total Pages : 332 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Transforming Corporate Performance by : Michael Milgate

Download or read book Transforming Corporate Performance written by Michael Milgate and published by Bloomsbury Publishing USA. This book was released on 2004-03-30 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in-depth, international coverage of the issues that count. It analyzes and evaluates new and emerging trends, approaches, models, and methodologies. Milgate explains how these techniques and processes work in practice and how they can add clear, bottom-line benefits to your organization. In recent years, business performance measurement has altered beyond recognition. What used to guarantee success for leading companies now barely ensures average performance. Far too often, business performance measurement is a weakness, lacking focus and coherence. New sources of leverage have emerged and new approaches have been introduced. Only those companies that master the new techniques will reach the top of the league. To achieve a competitive edge, companies must reevaluate business performance, its measurement, and the final result. This book shows you how. Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in-depth, international coverage of the issues that count. It analyzes and evaluates new and emerging trends, approaches, models, and methodologies. Milgate explains how these techniques and processes work in practice and how they can add clear, bottom-line benefits to your organization.

Beyond Performance

Author : Scott Keller
Publisher : John Wiley & Sons
ISBN 13 : 1118097467
Total Pages : 302 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Beyond Performance by : Scott Keller

Download or read book Beyond Performance written by Scott Keller and published by John Wiley & Sons. This book was released on 2011-06-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as "a new manifesto for thinking about organizations." The authors illustrate why copying management best practices from other companies is more dangerous than helpful Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others—giving you the ultimate competitive advantage.

Brand Transformation

Author : Keith Glanfield
Publisher : Routledge
ISBN 13 : 1351662554
Total Pages : 227 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Brand Transformation by : Keith Glanfield

Download or read book Brand Transformation written by Keith Glanfield and published by Routledge. This book was released on 2018-02-05 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: To be of value to firms, branding must operate in the "real" world, not a theoretical one, unlocking latent commercial potential and delivering tangible business results. The imperative is to pragmatically change as you go, making simple branding changes that deliver a commercial difference. This radical new textbook combines best practice, research and theory to teach how to accelerate a firm’s branding performance, without disrupting and derailing day-to-day business. It demonstrates how to make practical "best-fit" changes to a firm's branding by implementing commercially feasible branding activity to achieve commercial results. Structured around a brand transformation template, Brand Transformation demonstrates how to make pragmatic changes to branding by implementing improvements to six critical components of branding performance. The text not only presents new and different insights; importantly it contains a set of diagnostic questions, frameworks, tools and templates to design implementable changes to a firm’s branding. The text includes a set of six widely occurring firm "typologies" and suggests practical immediate activity on which to base a firm’s implementation plan. This text is essential reading for final year marketing undergraduates, postgraduate students of marketing, practising marketers and general managers

Accelerating Performance

Author : Colin Price
Publisher : John Wiley & Sons
ISBN 13 : 1119147492
Total Pages : 352 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Accelerating Performance by : Colin Price

Download or read book Accelerating Performance written by Colin Price and published by John Wiley & Sons. This book was released on 2017-01-04 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform your organization into a dynamic catalyst for success Accelerating Performance is not just another “warm and fuzzy” change management book—it's a practical, comprehensive, data-driven action plan for picking up the pace and achieving more. Co-written by one of the authors of Beyond Performance, this book draws on a combination of empirical research and decades of experience advising global companies to show you how to reduce time to value by building and changing momentum more quickly than your competitors. The META framework (short for Mobilize, Execute, and Transform with Agility) offers advice for leading change at four levels: strategy, the organization, teams, and individuals. In addition to step-by-step guidance toward assessment, planning, and implementation, the book offers: A diagnostic tool for leaders, teams, and organizations to assess their starting place, and highlight the specific areas needed to improve the ability to accelerate performance. A detailed look at the factors proven to create drag—and drive—at each of the four levels: strategy, organizations, teams, and individuals. An exploration of the 39 differentiating actions that organizations can combine as dictated by their strategy and context into a winning recipe. A closer look at the practices of 23 “superaccelerators,” a global (and perhaps unexpected) mix of companies that have demonstrated a consistent ability to accelerate performance. A single taste of success is all it takes to spark change, but the hard work of following through requires constant vigilance—and a plan. Learn how to capture that drive, bottle it, and use it to sustain motivation, inspiration, and achievement. Deliver at the highest level, and then turn around and do even better next time. Accelerating Performance gives leaders a step-by-step framework for taking action and transforming their organizations, teams, and even themselves—starting today.

Managerial Issues in Digital Transformation of Global Modern Corporations

Author : Esakki, Thangasamy
Publisher : IGI Global
ISBN 13 : 1799824047
Total Pages : 323 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Managerial Issues in Digital Transformation of Global Modern Corporations by : Esakki, Thangasamy

Download or read book Managerial Issues in Digital Transformation of Global Modern Corporations written by Esakki, Thangasamy and published by IGI Global. This book was released on 2021-06-25 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Efficient management of managerial tasks by capable managers is essential in order to grow and remain competitive in today’s global business market. On the other hand, digital transformation enables organizations to better compete with their global counterparts. In the process of digital transformation, many firms find it difficult to acquire qualified leadership with adequate knowledge and competence to drive success. Without integrating the dual edges of managerial competence and digital evolution, it is next to impossible for a firm to both survive and grow. Managerial Issues in Digital Transformation of Global Modern Corporations is a critical scholarly publication that examines current challenges in the digital transformation of modern business corporations from a managerial and leadership perspective. Featuring a wide range of topics such as digital transformation, marketing, and global business, this book is ideal for corporate executives, managers, IT specialists, entrepreneurs, business administrators, industry practitioners, academicians, researchers, policymakers, and students from various relevant disciplines that include economics, information and technology, business administration, management science, and commerce.

Leading Change

Author : John P. Kotter
Publisher : Harvard Business Press
ISBN 13 : 1422186431
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading Change by : John P. Kotter

Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Performance Management Transformation

Author : Elaine D. Pulakos
Publisher : Oxford University Press, USA
ISBN 13 : 0190942878
Total Pages : 373 pages
Book Rating : 4.1/5 (99 download)

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Book Synopsis Performance Management Transformation by : Elaine D. Pulakos

Download or read book Performance Management Transformation written by Elaine D. Pulakos and published by Oxford University Press, USA. This book was released on 2020 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: "No other talent process has been the subject of such great debate and emotion as performance management (PM). For decades, different strategies have been tried to improve PM processes, yielding an endless cycle of reform to capture the next "Flavor of the Day" PM trend. The past five years, however, have brought novel thinking that is different than past trends. Companies are reducing their formal processes, driving performance-based cultures, and embedding effective PM behavior into daily work rather than relying on annual reviews to drive these. Through case studies provided from leading organizations, this book illustrates the range of PM processes that companies are using today. These show a shift away from adopting someone else's best practice and instead, companies are designing bespoke PM processes that fit their specific strategy, climate, and needs. Leading PM thought leaders offer their views about the state of PM today, what we've learned and where we need to focus future efforts, including provocative new research that shows what matters most in driving high performance. This book is as a call to action for talent management professionals to go beyond traditional best practice and provide thought leadership in designing PM processes and systems that will enhance both individual and organizational performance"--

Transforming Performance Management to Drive Performance

Author : Rose A. Mueller-Hanson
Publisher : Routledge
ISBN 13 : 1351685031
Total Pages : 208 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Transforming Performance Management to Drive Performance by : Rose A. Mueller-Hanson

Download or read book Transforming Performance Management to Drive Performance written by Rose A. Mueller-Hanson and published by Routledge. This book was released on 2018-03-09 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recently a revolution has taken place in organizations around the world to transform their performance management systems from burdensome chores into a valuable business practices. Many high-profile companies have announced they are getting rid of the dreaded performance reviews and replacing them with ongoing coaching and feedback. Although these cases are inspiring other organizations to contemplate change, many are left with more questions than answers. While many fads and quick fixes have been proposed to answer these questions, little research exists to support them. This book provides a practical and evidence-based guide for building a performance management approach that actually improves performance. It cuts through the hype and gives actionable advice, useful tools, and real-world examples for organizations to build the business case for change, plan the transformation, design the new system, and implement the change effectively. Featuring research findings as well as concrete strategies from organizations that have proven successful, this book provides a roadmap for meaningful change. It will be of interest to professionals and scholars interested in evidence-based performance management and the challenges facing organizations.

Beyond Corporate Transformation

Author : Christopher W. Head
Publisher : Productivity Press
ISBN 13 : 9781563271762
Total Pages : 206 pages
Book Rating : 4.2/5 (717 download)

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Book Synopsis Beyond Corporate Transformation by : Christopher W. Head

Download or read book Beyond Corporate Transformation written by Christopher W. Head and published by Productivity Press. This book was released on 1997-06-24 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do your employees resist change? They resist change when: They don't understand the changes that are taking place. They see little or no perceived benefit of doing things differently. They do not feel involved. Realizing that anything short of total employee involvement in the change process jeopardizes the success of the transformation, this book emphasizes that it is the responsibility of every employee, from the CEO to the front-line manager, to act as a change agent by communicating interpersonally with employees throughout their company.Learn how your organization can foster a continuous learning culture and why you need to continuously improve. How is this book unique/different? Incorporates views, insights, and change methodologies from some of the finest management consulting firms. Includes examples of the change efforts of several prominent companies successfully leading transformations in their workplace. Describes how to lead an entire organization into high performance Contains a comprehensive change methodology that addresses all of the factors that affect organizational performance, so that no avoidable performance factors are left untouched that can lead to long term performance deficits. Looks equally at technical and social systems as well as the need for strong leadership and change management skills. After reading this book, you will understand what a large scale organizational change effort really means and learn how to help lead and add value to the change effort taking place.

Fit for Growth

Author : Vinay Couto
Publisher : John Wiley & Sons
ISBN 13 : 1119268532
Total Pages : 296 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Fit for Growth by : Vinay Couto

Download or read book Fit for Growth written by Vinay Couto and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Orchestrating Transformation

Author : Michael Wade
Publisher : Dbt Center Press
ISBN 13 : 9781945010033
Total Pages : 242 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Orchestrating Transformation by : Michael Wade

Download or read book Orchestrating Transformation written by Michael Wade and published by Dbt Center Press. This book was released on 2019-02-25 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Company leaders feel the urgency to transform their organizations in the face of digital disruption. New rivals are digitizing whatever can be digitized to attack incumbents' value chains, gaining market share, eroding margins, and wreaking havoc to the competitive landscape in virtually every industry. For large and midsized companies, the imperative to transform is clear. How to transform is another matter. The hard truth is that despite leaders' best efforts, and billions spent in pursuit of digital transformation, the vast majority of organizational change programs fizzle, falling well short of their expected impacts. Because failed transformation programs put incumbents behind the eight ball in dealing with disruptive competition, organizations can ill-afford for their transformation programs to flop. With this important new book, Orchestrating Transformation: How to Deliver Winning Performance with a Connected Approach to Change, the team at the Global Center for Digital Business Transformation, an IMD and Cisco initiative, set out a new prescription for getting transformation right. The piecemeal strategies and pilot projects that are hallmarks of conventional transformation programs are hopelessly inadequate for the intricate, sprawling organizational environments found in most companies. Transformation practitioners need a different mindset and a new approach to executing change that can handle the complexity and scale of today's market leaders. Orchestration--"mobilizing and enabling so as to achieve a desired effect"--paves the way for a new, more holistic view of organizational resources and how they work together to drive change synergistically. The follow-up to 2016's award-winning Digital Vortex, Orchestrating Transformation is packed with quantitative and qualitative insights from years of applied research and engagement with executives around the world. A unique and indispensable guide for practitioners, the book moves past traditional change management doctrine to show how a connected approach to change can change everything.

Beyond Performance 2.0

Author : Scott Keller
Publisher : John Wiley & Sons
ISBN 13 : 1119596661
Total Pages : 276 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Beyond Performance 2.0 by : Scott Keller

Download or read book Beyond Performance 2.0 written by Scott Keller and published by John Wiley & Sons. This book was released on 2019-07-03 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Double your odds of leading successful, sustainable change Leaders aren’t short on access to change management advice, but the jury has long been out as to which approach is the best one to follow. With the publication of Beyond Performance 2.0, the verdict is well and truly in. By applying the approach detailed by authors, Scott Keller and Bill Schaninger, the evidence shows that leaders can more than double their odds of success—from thirty percent to almost eighty. Whereas the first edition of Beyond Performance introduced the authors’ “Five Frames of Performance and Health” approach to change management, the fully revised and updated Beyond Performance 2.0 has been transformed into a truly practical “how to” guide for leaders. Every aspect of how to lead change at scale is covered in a step-by-step manner, always accompanied by practical tools and real-life examples. Keller and Schaninger’s work is distinguished in many ways, one of which is the rigor behind the recommendations. The underpinning research is the most comprehensive of its kind—based on over 5 million data points drawn from 2,000 companies globally over a 15-year period. This data is overlaid with the authors’ combined more than 40 years of experience in helping companies successfully achieve large-scale change. As senior partners in McKinsey & Company, consistently named the world’s most prestigious management consulting firm, Keller and Schaninger also draw on the shared experience of their colleagues from offices in over 60 countries with unrivaled access to CEOs and senior teams. Beyond Performance 2.0 also dares to go against the grain—eschewing the notion of copying best practices and instead guiding leaders to make choices specific to their unique context and organization. It does this with meticulously balance of focus on short- and long-term considerations, and on fully addressing the hard technical and oft cultural elements of making change happen. Further, the approach doesn’t just focus on delivering change; it builds an organization’s muscle to continuously change, making it healthier so that it can act with increased speed and agility to stay perpetually ahead of its competition. Leaders looking for a proven approach to leading large-scale change from a trusted source have found what they are looking for in Beyond Performance 2.0.

Transformations of Corporate Culture

Author : Toyohiro Kono
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110807319
Total Pages : 468 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Transformations of Corporate Culture by : Toyohiro Kono

Download or read book Transformations of Corporate Culture written by Toyohiro Kono and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-03-06 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Transforming Organizations

Author : Thomas A. Kochan
Publisher : Oxford University Press
ISBN 13 : 0195362322
Total Pages : 433 pages
Book Rating : 4.1/5 (953 download)

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Book Synopsis Transforming Organizations by : Thomas A. Kochan

Download or read book Transforming Organizations written by Thomas A. Kochan and published by Oxford University Press. This book was released on 1992-02-06 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines how organizations can, and should, transform their practices to compete in a world economy. Research results from a multi-disciplinary team of MIT researchers, along with the experiences and insights of a select group of industry practitioners, are integrated into a model that stresses the need for systemic and transformative rather than piecemeal or incremental changes in organization practices and public policy. This integration of research and experience results in an argument for a new organizational learning model--one capable of gaining advantage from employee diversity, cooperation across organizational boundaries, strategic restructuring, and advanced technology. The book begins with a foreword by Lester C. Thurow.

Transforming Corporate Governance and Developing Models for Board Effectiveness

Author : Yasser, Qaiser Rafique
Publisher : IGI Global
ISBN 13 : 1799866718
Total Pages : 345 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Transforming Corporate Governance and Developing Models for Board Effectiveness by : Yasser, Qaiser Rafique

Download or read book Transforming Corporate Governance and Developing Models for Board Effectiveness written by Yasser, Qaiser Rafique and published by IGI Global. This book was released on 2020-12-25 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate governance can be considered as an environment of trust, ethics, moral values, and confidence as a synergistic effort of all the constituent parts, including stakeholders, the public, service provides, and the corporate sector. The actions of an organization and the consequences of those actions has become increasingly concerned with corporate governance. As such, it is essential to examine the latest concepts and trends that can lead to the development of effective models for corporate boards. Transforming Corporate Governance and Developing Models for Board Effectiveness is an essential reference source that contains forward-thinking research intended to facilitate effective, entrepreneurial, and prudent management that can deliver the long-term success of the company. The book discusses the different theories and practices surrounding boards of directors’ responsibilities and innovative strategies for the governance of their companies that allow them to become and remain successful. Highlighting topics that include board diversity and independence, business ethics, and family business governance, this book is intended for corporate boards, board of directors, executives, managers, business professionals, academicians, researchers, policymakers, and students.

Transformational Culture

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 1789661099
Total Pages : 321 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Transformational Culture by : David Liddle

Download or read book Transformational Culture written by David Liddle and published by Kogan Page Publishers. This book was released on 2021-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHORTLISTED: Business Book Awards 2022 - People, Culture & Management category Company culture is the foundation of business success. Strong culture drives an average of four times more revenue growth, 12% more productivity and half the employee turnover rate. Driven by global health, economic and environmental emergencies and rising social justice and employee activism, organizations are urgently seeking a new cultural model which will enable them to thrive. Transformational Culture provides a blueprint for a fair, just, inclusive, sustainable, and high performing organization. With a foreword from Dave Ulrich and expert analysis of the benefits of a people-focused and values lead organization, it provides 8 transformational enablers to deliver individual, team and business success. Guidance is also included on how to tackle toxic cultures and behaviours, how to shift the dial from retributive to restorative justice, and how to develop humane and human HR and management systems. The book offers practical guidance for HR professionals and business leaders on how to redefine their culture and to embed a unique, practical framework to assist with the resolution of concerns, complaints, and conflicts at work. Tried and tested toolkits and templates plus case studies from organizations who have successfully implemented this approach including London Ambulance Service, Aviva, The FT and British Retail Consortium are contained within Transformational Culture making this an invaluable guide for anyone wishing to put their people and their values first.