The Palgrave Handbook of Crisis Leadership in Higher Education

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Publisher : Palgrave Macmillan
ISBN 13 : 9783031545085
Total Pages : 0 pages
Book Rating : 4.5/5 (45 download)

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Book Synopsis The Palgrave Handbook of Crisis Leadership in Higher Education by : Jürgen Rudolph

Download or read book The Palgrave Handbook of Crisis Leadership in Higher Education written by Jürgen Rudolph and published by Palgrave Macmillan. This book was released on 2024-06-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a frame of reference for the global challenges facing higher education leadership today. Focusing on recommendations and directions for the future rather than simply a recap of measures taken during the COVID-19 pandemic, the contributors also delve into contexts such as the climate crisis, issues of diversity, equity and inclusion, digitalisation, funding and marketisation, the war in Ukraine and China-Taiwan and Hong Kong tensions. They collate a systematic, global view of higher education systems during the pandemic and beyond, and explore possibilities for the future, providing recommendations for ‘the new normal’. With contributions from across six continents, the book will be of interest to students and scholars of higher education and governance, university leaders, government and accreditation bodies, and anyone else interested in reflecting on the past few years in higher education and the road ahead.

Crisis Leadership in Higher Education

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Publisher :
ISBN 13 : 9781978801868
Total Pages : 191 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Crisis Leadership in Higher Education by : Ralph A. Gigliotti

Download or read book Crisis Leadership in Higher Education written by Ralph A. Gigliotti and published by . This book was released on 2019 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Drawing upon the findings of a content analysis of over 1,000 articles from a variety of news outlets, along with the completion of 40 interviews with senior leaders from ten major research universities across the United States, the author presents a crisis leadership framework that can be useful for academic and administrative leaders in navigating those crises that are most germane to institutions of higher education. The book introduces readers from various academic disciplines to the relevant scholarly literature at the intersection of leadership in higher education, crisis management/communication, and organizational communication. Featured in this book are specific models and tools for current leaders in higher education, including a taxonomy of crisis types that are most germane for colleges and universities, a continuum for thinking through communication during crisis situations in higher education, and a scorecard of skills, values, and competencies required for effective crisis leadership"--

The Palgrave Handbook of Crisis Leadership in Higher Education

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Author :
Publisher : Springer Nature
ISBN 13 : 3031545095
Total Pages : 689 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis The Palgrave Handbook of Crisis Leadership in Higher Education by : Jürgen Rudolph

Download or read book The Palgrave Handbook of Crisis Leadership in Higher Education written by Jürgen Rudolph and published by Springer Nature. This book was released on with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Acute Crisis Leadership in Higher Education

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Publisher : Taylor & Francis
ISBN 13 : 1000736725
Total Pages : 240 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Acute Crisis Leadership in Higher Education by : Gabriela Cornejo Weaver

Download or read book Acute Crisis Leadership in Higher Education written by Gabriela Cornejo Weaver and published by Taylor & Francis. This book was released on 2022-10-25 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores higher education leadership during times of extreme pressures and limited, changing information. Organized around different functional units in higher education institutions, chapters describe the ways in which campus communities were affected by and responded to the early pandemic crisis. By unpacking observations of real leaders from American institutions of higher education during the COVID-19 pandemic, this book provides lessons learned and takeaway strategies for complex decision-making during a crisis. This edited collection explores the unique moment when leaders and teams must make, implement, and adjust plans rapidly to assure delivery of their missions, while still addressing the needs of students, parents, employees, and stakeholders. Shining a bright light on decision-making in the early acute stage of a crisis, this book prepares higher education educators to be effective leaders and successful decision-makers.

Preventing Crises at Your University

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Publisher : JHU Press
ISBN 13 : 142144268X
Total Pages : 186 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Preventing Crises at Your University by : Simon R. Barker

Download or read book Preventing Crises at Your University written by Simon R. Barker and published by JHU Press. This book was released on 2021-11-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.

Leading Through Crisis, Conflict, and Change in Higher Education

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Publisher :
ISBN 13 : 9780912150765
Total Pages : 170 pages
Book Rating : 4.1/5 (57 download)

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Book Synopsis Leading Through Crisis, Conflict, and Change in Higher Education by : Incorporated Magna Publications

Download or read book Leading Through Crisis, Conflict, and Change in Higher Education written by Incorporated Magna Publications and published by . This book was released on 2020-08-26 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's more than fair to say that everyone is going through a time of unprecedented obstacles and uncertain outcomes.Higher education is certainly of no exception.Now, with the onset of the COVID-19 pandemic and related challenges to educating students on campus, the need for leadership, crisis response, and change management from academic leadership, in this currently volatile landscape, is increasingly urgent.Compiled from Academic Leader articles, Leading through Crisis, Conflict, and Change in Higher Education brings you direct advice, from qualified subject matter experts from a variety of campuses, on wide-ranging nuanced aspects of managing difficult issues and topics.Leading through Crisis, Conflict, and Change in Higher Education emphasizes three key areas of higher education leadership and provides in-depth and extensive insights into each topic: Leading through Crisis Leading through Conflict Leading through Change Begin with valuable strategies and relevant guidance on navigating crucial topics, such as COVID-19, the #MeToo movement, and social injustice, among others, while steadily supporting your faculty, staff, and students.Next, receive a wealth of knowledge about managing conflicts on your campus. From the positive effects of conflict, to creating emotionally intelligent conversations, to managing intradepartmental conflict, to dealing with toxic leadership, and just understanding how to deal with those who just won't work cohesively with others, leading educators and leaders nationwide share how they directly deal with these issues and more.Finally, you'll discover numerous approaches about how to continuously improve and keep up with the constant changes of higher education, including innovation and technology, online education, inclusion and accessibility, Universal Design for Learning (UDL), Open Educational Resources, and more.Leading through Crisis, Conflict, and Change in Higher Education is your compilation of strong and compelling guidance from leaders and educators who have gone through and are currently going through the same difficult moments you are. Make this your tool for discovering the multiple facets of crisis communication, conflict management, and change leadership in higher education.Get your thorough guide to the foremost facets of leading through unprecedented times.

Women and Leadership in Higher Education During Global Crises

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Publisher : IGI Global
ISBN 13 : 1799864936
Total Pages : 256 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Women and Leadership in Higher Education During Global Crises by : Schnackenberg, Heidi L.

Download or read book Women and Leadership in Higher Education During Global Crises written by Schnackenberg, Heidi L. and published by IGI Global. This book was released on 2021-05-21 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Women leaders and the COVID-19 pandemic are currently trending in the news. Major news outlets are all offering their positive opinions on how world-wide women leaders have addressed the crisis and reassured their people. While this sort of press coverage is certainly uplifting, little to no research has been conducted to investigate the effectiveness of women’s leadership decisions and strategies in these difficult times. In concert with these global struggles resulting from the pandemic are the challenges faced by higher education. Many colleges and universities have all but shuttered their doors and are conducting instruction, student support, and day-to-day business almost completely online. Women academic leaders bear a great load during global crises, with the combination of maintaining work responsibilities and caring for families and personal households. It is shown that women leaders may feel overwhelmed but remain heroes in unprecedented times of crisis. Women and Leadership in Higher Education During Global Crises informs readers and expands their understanding about specific challenges, issues, strategies, and solutions that are associated with women leaders in higher education, the implications during the current pandemic and other natural disasters, and how these strategies can be used for future agility and success. The chapters will cover narratives, strategies, and initiatives that women leaders are using to lead their institutions, departments, sectors, and organizations. It ties together the unimaginable challenges, joys, struggles, and successes encountered by women in leadership in higher education and is ideal for higher education administrators, teachers, leaders, faculty, provosts, deans, program leaders, researchers, academicians, and students interested in both the challenges and successes women leaders in higher education face during global crises.

Issues of Educational Leadership

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Publisher : Rowman & Littlefield
ISBN 13 : 1475859333
Total Pages : 144 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Issues of Educational Leadership by : Fern Aefsky

Download or read book Issues of Educational Leadership written by Fern Aefsky and published by Rowman & Littlefield. This book was released on 2021-06-15 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educational leaders must be prepared to lead during crisis. Leadership has been challenged with multiple crisis in recent years, including issues of school safety, school shootings, medical crises such as SARs, HINI, and the ongoing pandemic. While each of these situations has resulted in multiple plans of actions, none has impacted our society as the current pandemic (COVID19) has, in terms of immediacy of needs and actions. School and district leaders are in charge of managing many stakeholders, circumstances and have the authority and responsibility to lead with ethical behavior (Al Habusi, Ismail & Omar, 2018). Integrity, resilience, fairness help guide the components of ethical leadership that leaders need to model, communicate, and use as a framework for implementing and sustaining change in organizations (Hegarty & Moccia, 2018). This book is targeted for leaders of educational systems, school buildings and those leaders of organizations that are connected in some way to educational systems and schools at all levels. The educational issues raised by the COVID pandemic, began in March 2020. The leadership needs identified throughout this crisis exemplifies many of the issues of crisis management, that is applicable to other issues, such as school violence, school safety, accidents and deaths that occur in every district.

The Palgrave Handbook of Educational Leadership and Management Discourse

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Publisher : Springer Nature
ISBN 13 : 3030990974
Total Pages : 1963 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis The Palgrave Handbook of Educational Leadership and Management Discourse by : Fenwick W. English

Download or read book The Palgrave Handbook of Educational Leadership and Management Discourse written by Fenwick W. English and published by Springer Nature. This book was released on 2022-10-13 with total page 1963 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Handbook explores the discourse within the field of educational leadership and management. It provides a clear analysis of the current field as well as older foundational ideas and newer concepts which are beginning to permeate the discussion. The field of educational leadership and management has long acknowledged that educational contexts include a variety of leaders beyond school principals and other school officials such as informal and middle level leaders. By looking at the knowledge dynamic rather than a static knowledge base , this Handbook allows research to be presented in its multidimensional, evolving reality.

Managing the Unthinkable

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Publisher : Taylor & Francis
ISBN 13 : 1000981339
Total Pages : 233 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Managing the Unthinkable by : Gretchen M. Bataille

Download or read book Managing the Unthinkable written by Gretchen M. Bataille and published by Taylor & Francis. This book was released on 2023-07-03 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crises are no strangers on campuses—whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community—or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events – together with 22 presidents, seasoned leaders in higher education, and media experts – provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn’t something a leader does when a scandal strikes to protect a reputation; it’s what leaders must do to reinforce their good name every day.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.

Crisis and Pandemic Leadership

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Publisher : Rowman & Littlefield
ISBN 13 : 1475860641
Total Pages : 155 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis Crisis and Pandemic Leadership by : Jeffrey Glanz

Download or read book Crisis and Pandemic Leadership written by Jeffrey Glanz and published by Rowman & Littlefield. This book was released on 2021-05-22 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis and Pandemic Leadership: Implications for Meeting the Needs of Students, Teachers, and Parents provides the theoretical and practical strategies necessary for a school leader to confront many crises that inevitably occur. A major theme is that an effective school leader must possess several characteristics and skills including, among others, intestinal fortitude, foresight and insight, a positive long-term outlook, and organizational and interpersonal competencies.

Handbook of Research on Crisis Leadership in Organizations

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Publisher : Edward Elgar Publishing
ISBN 13 : 1781006407
Total Pages : 377 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Handbook of Research on Crisis Leadership in Organizations by : Andrew J. DuBrin

Download or read book Handbook of Research on Crisis Leadership in Organizations written by Andrew J. DuBrin and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational life seems dominated by crisis BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis. Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.

International Perspectives on Leadership in Higher Education

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Author :
Publisher : Routledge
ISBN 13 : 1351347098
Total Pages : 254 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis International Perspectives on Leadership in Higher Education by : Jill Jameson

Download or read book International Perspectives on Leadership in Higher Education written by Jill Jameson and published by Routledge. This book was released on 2019-06-04 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is an increasing pressure for leading universities to perform well in competitive global and national ranking systems. International Perspectives on Leadership in Higher Education studies the complexity involved in the development and upkeep of good higher education provision. Without taking anything about leadership, management, governance, administration, authority or power for granted, this book draws together international case studies relating to specific instances of leadership to analyse how they relate to critical thinking and global challenges in higher education. Using a selection of global case studies, this book explores: The extent to which critical thinking on global challenges is employed by higher education leaders, The potential for an increase in the role of critical thinking in leadership, The creative potential for critical leadership thinking to transform institutions and communities, The essential attributes of critical thinking, namely cognitive, affective and social dimensions, and The possibility for critical thinking to contribute to the global public common good by encouraging enhanced research, teaching and public service excellence. Responding to the ever-increasing demands of the higher education climate, International Perspectives on Leadership in Higher Education is a vital resource for anyone occupying leadership positions in higher education institutions and any researchers or students looking to explore the landscape of critical thinking.

Learner-centred Leadership in Higher Education

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Publisher : Taylor & Francis
ISBN 13 : 1000969460
Total Pages : 236 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Learner-centred Leadership in Higher Education by : Kerri-Lee Krause

Download or read book Learner-centred Leadership in Higher Education written by Kerri-Lee Krause and published by Taylor & Francis. This book was released on 2023-10-03 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the go-to guide for higher education leaders of learning, teaching and the learner experience. It offers research-enriched, practical insights and case studies, together with a must-have toolkit of strategies for future-focused higher education leaders. Kerri-Lee Krause combines her extensive track record as a senior university executive, award-winning teacher and higher education researcher. Inspired by the disruptive educational opportunities arising from the global COVID-19 pandemic, Krause takes academic and professional staff leaders on a journey through the core capabilities required of successful leaders in a rapidly changing higher education landscape. Key topics include: learner-centred strategy co-design; collaborative strategy implementation with learners at the heart; leading curriculum innovation and renewal; partnering with learners for engagement and success; collegial academic and professional staff capability-building and leadership development; coming to terms with educational policy development and quality work; shaping learner-centred cultures; and leading with integrity in higher education. As universities and higher education providers look for ways to rebuild in the wake of a global pandemic, capable, courageous, learner-centred leadership matters more than ever. This readable, intellectually rich and practical book is for current and aspiring higher education leaders who have a passion for effective leadership with learners at the heart.

A Guide for Leaders in Higher Education

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Publisher : Taylor & Francis
ISBN 13 : 1000978982
Total Pages : 483 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis A Guide for Leaders in Higher Education by : Brent D. Ruben

Download or read book A Guide for Leaders in Higher Education written by Brent D. Ruben and published by Taylor & Francis. This book was released on 2023-07-03 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIRST EDITION SPECIAL RECOGNITION:Winner of the 2018 Sue DeWine Distinguished Scholarly Book Award, National Communication Association, Applied Communication Division REVIEWS OF THE FIRST EDITION“The book provides frameworks and resources that would be highly relevant for new and aspiring department chairs. In fact, this text is ideally designed to serve as a selection for a book discussion group.”—The Department Chair“Succeeds in providing accessible and useful resources to individuals across different leadership roles... As a midpoint between textbook and reference work, it is successful at both and provides a clear and unbiased background to issues facing current leaders.”—Reflective TeachingDuring a time of unprecedented challenges facing higher education, the need for effective leadership – for informal and formal leaders across the organization – has never been more imperative.Since publication of the first edition, the environment for higher education has become more critical and complex. Whether facing falling enrollments, questions of economic sustainability, the changing composition of the faculty and student bodies, differential retention and graduation rates, declining public confidence in the enterprise, or the rise in the use of virtual technologies – not to mention how COVID-19 and an intensified focus on long standing issues of racial and gender representation and equity have impacted institutions and challenged many long-standing assumptions – it is clear that learning on the job no longer suffices. Leadership development in higher education has become essential for advancing institutional effectiveness, which is the focus of this book.Taking into account the imperative issues of diversity, inclusion, and belonging, and the context of institutional mission and culture, this book centers on developing capacities for designing and implementing plans, strategies, and structures; connecting and engaging with colleagues and students; and communicating and collaborating with external constituencies in order to shape decisions and policies. It highlights the need to think broadly about the purposes of higher education and the dynamics of organizational excellence, and to apply these insights effectively in goal setting, planning and change leadership, outcomes assessment, addressing crises, and continuous improvement at both the level of the individual and organization.The concepts and tools in this book are equally valuable for faculty and staff leaders, whether in formal leadership roles, such as deans, chairs, or directors of institutes, committees, or task forces, or those who perform informal leadership functions within their departments, disciplines, or institutions. It can be used as a professional guide, a textbook in graduate courses, or as a resource in leadership training and development programs. Each chapter concludes with a series of case studies and guiding questions.

Caring in Crisis

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Author :
Publisher : Corwin Press
ISBN 13 : 1071852744
Total Pages : 121 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Caring in Crisis by : Mark A. Smylie

Download or read book Caring in Crisis written by Mark A. Smylie and published by Corwin Press. This book was released on 2021-04-19 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents 40 real stories, from a wide range of schools and settings during many types of crises, that demonstrate how caring school leadership adopted caring people-first strategies. An introduction to what crisis and caring school leadership means, helpful lists to guide caring leadership practices, a review of current crisis management literature, and questions, reflection, and prompts to engage with story learnings are provided.

Handbook of Research on Implications of Sustainable Development in Higher Education

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Author :
Publisher : IGI Global
ISBN 13 : 1668461730
Total Pages : 455 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Handbook of Research on Implications of Sustainable Development in Higher Education by : Meletiadou, Eleni

Download or read book Handbook of Research on Implications of Sustainable Development in Higher Education written by Meletiadou, Eleni and published by IGI Global. This book was released on 2023-02-10 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research in the field of education for sustainable development (ESD) is of growing concern to meet the needs of the diverse student populations in various higher education institutions. People around the world recognize that current economic development trends are not sustainable and that public awareness, education, and training are key to moving society toward sustainability. Although ESD continues to grow both in content and pedagogy and its visibility and respect have grown in parallel, education officials, policymakers, educators, curriculum developers, and others are called upon to rethink education in order to contribute to the achievement of the goals of sustainable development in higher education. The Handbook of Research on Implications of Sustainable Development in Higher Education provides insight regarding the implications of ESD for teaching, learning, and assessment in higher education and demonstrates the value of adopting an ESD lens by broadening and strengthening the evidence base of the impact that this can make for students, educators, and society as a whole. Covering key topics such as assessment, globalization, and inclusion, this reference work is ideal for university leaders, administrators, policymakers, researchers, scholars, practitioners, academicians, instructors, and students.