The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else) 2nd Edition

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Publisher : IdeaPress Publishing
ISBN 13 : 9781646870998
Total Pages : pages
Book Rating : 4.8/5 (79 download)

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Book Synopsis The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else) 2nd Edition by : Maddie Grant

Download or read book The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else) 2nd Edition written by Maddie Grant and published by IdeaPress Publishing. This book was released on 2022-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock the True Potential of Your Workforce If you want your organization to start meeting and exceeding the expectations you have for it, then you need to address the problem of your disengaged workforce. The challenge, however, is that the business world has misunderstood the concept of employee engagement, thus our efforts have been failing--despite years of effort and billions of dollars spent. In this refreshing new book, future-of-work experts Maddie Grant and Jamie Notter reveal a new path for tapping into the power of your people in ways that produce tangible, measurable results. Part of the Non-Obvious Guide series published by IdeaPress, this book will teach you: How to define employee engagement in a way that connects directly to what makes both your organization and your employees more successful. Why engagement surveys are so flawed and how to dig into your culture to go beyond "symptom" metrics. When to let those Millennials (and others for that matter) hop to a new job after two years, and when to fight hard to keep them. Why culture is more important than engagement and what the relationship is between the two. Real, proven, and actionable advice on how to actually improve engagement. How to drive engagement even if you're not "in charge of" engagement at your company.

The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else)

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Author :
Publisher : IdeaPress Publishing
ISBN 13 : 9781940858746
Total Pages : 125 pages
Book Rating : 4.8/5 (587 download)

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Book Synopsis The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else) by : Maddie Grant

Download or read book The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers and Everyone Else) written by Maddie Grant and published by IdeaPress Publishing. This book was released on 2019 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: The employee engagement advice book you've been Googling for. Like having coffee with an expert, this book shares irreverent tips and secrets from popular authors and workplace culture experts Maddie Grant and Jamie Notter on how better inspire your team. This book is like a high energy masterclass and brainstorming session all in one - with actionable tips to transform your approach to engaging employees within hours.

42 Rules of Employee Engagement (2nd Edition)

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Author :
Publisher : Happy About
ISBN 13 : 1607731037
Total Pages : 124 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis 42 Rules of Employee Engagement (2nd Edition) by : Susan Stamm

Download or read book 42 Rules of Employee Engagement (2nd Edition) written by Susan Stamm and published by Happy About. This book was released on 2012-10 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: '42Rules of Employee Engagement (2nd Edition)' was born out of need for dcorporations, leaders and managers to engage with employees. Depending on whose research you read, as much as three quarters of the global workforce were not engaged! How long could organizations continue down this path and thrive or survive? As overwhelming as these data seem, Susan Stamm began to recognize the solutions are simple and within our reach. Engagement begins and ends with leaders and their day to day actions. It's the little things that make the big difference: how much information the leaders shares, how they approach important conversations, how much control they need, and how well they listen. An organization can be a best place to work, yet have a team no one wants to work on. The reverse is also true and it is almost always related to the leader. A challenge is that leaders often have blind spots, especially leaders that are struggling with their teams. This book include stories that leaders can relate to and that might open the door for them to consider how their actions appear to others. The best way to use this book is as a conversation starter. Take it to lunch with colleagues and discuss a single rule and the implications for your teams. These rules are actionable; when there is a challenge, there is always a specific action or direction recommended for dealing with it. In addition to the actions offered at the end of each rule, Appendix C provides links to more than two full years of free employee engagement activities and tools. If you want better engagement at your company, you should pick up '42Rules of Employee Engagement (2nd Edition)' today.

What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

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Author :
Publisher : McGraw-Hill Education
ISBN 13 : 9780071842679
Total Pages : 272 pages
Book Rating : 4.8/5 (426 download)

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Book Synopsis What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce by : Alec Levenson

Download or read book What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce written by Alec Levenson and published by McGraw-Hill Education. This book was released on 2016-01-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive, in-depth look at Millennials to date—essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce Millennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do they really want? Based on fieldwork and survey data from global research on more than 25,000 Millennials and 29,000 older workers in 22 countries, this book paints a comprehensive, scientifically accurate picture of what really motivates Millennials around the world. Learn how to get the most from Millennials by: • Improving workplace flexibility—because Millennials don’t separate life and work • Providing adequate support and feedback—because Millennials like to learn and grow • Coaching, not micromanaging—because Millennials value autonomy • Designing competitive salary structures—because Millennials know what’s up • Providing opportunities to contribute to society—because Millennials care about doing good Millennials want a satisfying job that pays well, coworkers they like and trust, advancement opportunities, and the occasional pat on the back. Who doesn’t want those things? This essential book explains who Millennials really are, and offers practical advice to help those who manage, lead, and work with Millennials to improve teamwork, increase productivity, strengthen organizational culture, and build a robust talent pipeline. Jennifer J. Deal is a senior research scientist at the Center for Creative Leadership and an affiliated research scientist at the Center for Effective Organizations at the University of Southern California. Alec Levenson is a senior research scientist at the Center for Effective Organizations at the Marshall School of Business at the University of Southern California.

Gen Y Now

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Publisher : John Wiley & Sons
ISBN 13 : 9781118899465
Total Pages : 0 pages
Book Rating : 4.8/5 (994 download)

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Book Synopsis Gen Y Now by : Buddy Hobart

Download or read book Gen Y Now written by Buddy Hobart and published by John Wiley & Sons. This book was released on 2014-05-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for managing the real Generation Y A new generation of workers is forcing employers to rethink the workplace. Generation Y, or Millennials, bring new ideas, innovation, and energy as they enter the workforce AND their expectations and demands are unique. In Gen Y Now, top team leadership gurus Buddy Hobart and Herb Sendek explore all the myths about this up and coming generation and show you how Millennials can be your most creative, motivated, and loyal employees. This book goes from demographic research to concrete practice, explaining that Generation Y is more than we've been led to believe. They value authenticity, flexibility, and recognition. Using the strategies in Gen Y Now, you can hire and retain these demanding workers, and the payoffs could be huge. Keep up with current trends and technologies to move your organization into the future Attract the best young talent in preparation for the mass retirement of Baby Boomers and Gen X Understand how demographic trends impact the way your intergenerational teams think Inspire motivation in Millennial employees, reducing dissatisfaction and turnover costs There are 80 million Millennials, and they are transforming the modern workforce. Your organization stands to gain from Gen Y employee engagement—if you know how to achieve it. Gen Y Now contains the leadership strategies you need to manage and motivate the Millennial generation.

Humanize

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Author :
Publisher : Que Publishing
ISBN 13 : 0789741121
Total Pages : 280 pages
Book Rating : 4.7/5 (897 download)

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Book Synopsis Humanize by : Jamie Notter

Download or read book Humanize written by Jamie Notter and published by Que Publishing. This book was released on 2012 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Knowing the tools of social media is a must for successful marketing these days, but the real promise of social media is the way it can teach us a whole new way of doing business. Humanize takes the principles underlying social media's growth and applies them to the way we lead and manage our organizations"--Back cover.

Manager 3.0

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Publisher : AMACOM
ISBN 13 : 0814432905
Total Pages : 255 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Manager 3.0 by : Brad Karsh

Download or read book Manager 3.0 written by Brad Karsh and published by AMACOM. This book was released on 2013-06-24 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide to rewriting the rules of management is perfect for millennials looking to achieve career and professional success. Millennials have begun moving into management positions everywhere and are shaking up the workplace as they go. The generation that was raised in an age of instant communication, and questioning authority has begun tearing down the corporate ladder, communicating on the fly, and bringing play to work. Even with all the exciting potential that lies ahead for these creative, bold thinkers, it will be pointless if they cannot effectively bridge the gap between the hierarchical management style of senior executives and the casual, collaborative approach of their peers. Manager 3.0 is the first management guide written exclusively for the Millennial generation, where you will learn how to master crucial skills such as: dealing with difficult people, delivering constructive feedback, and making tough decisions You will also gain insight into the four generations currently in the workplace and how they can successfully bring out the best in each. Packed with company interviews and corporate examples, Manager 3.0 will help these promising new managers connect with and encourage the unique talents of the generations around them, while also developing an effective leadership style of their own.

The Generation Z Guide

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Publisher :
ISBN 13 : 9780998891910
Total Pages : 380 pages
Book Rating : 4.8/5 (919 download)

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Book Synopsis The Generation Z Guide by : Ryan Jenkins

Download or read book The Generation Z Guide written by Ryan Jenkins and published by . This book was released on 2019-11-26 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Generation Z Guide equips professionals to improve recruitment, enhance engagement, and effectively train and develop the post-Millennial generation. Born after 1998, Generation Z ranges from those entering high school, completing undergraduate college, and starting careers. Generation Z is very different than Millennials and their rapid entrance into the workforce is increasing the complexity of managing and working across generations. In fact, 62 percent of Generation Z anticipate challenges working with Baby Boomers and Generation X. Generation Z has never known a Google-free world. Growing up during the most accelerated and game-changing periods of technological advancements in history has imprinted Generation Z with new behaviors, preferences, and expectations of work, communication, leadership, and much more. The Generation Z Guide's insights are research based and the applications are marketplace tested. Learn from leading companies on how best to attract, engage, and lead Generation Z.

The Next Mormons

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Publisher : Oxford University Press
ISBN 13 : 019088522X
Total Pages : 320 pages
Book Rating : 4.1/5 (98 download)

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Book Synopsis The Next Mormons by : Jana Riess

Download or read book The Next Mormons written by Jana Riess and published by Oxford University Press. This book was released on 2019-02-01 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Millennials--the generation born in the 1980s and 1990s--have been leaving organized religion in unprecedented numbers. For a long time, the Church of Jesus Christ of Latter-day Saints was an exception: nearly three-quarters of people who grew up Mormon stayed that way into adulthood. In The Next Mormons, Jana Riess demonstrates that things are starting to change. Drawing on a large-scale national study of four generations of current and former Mormons as well as dozens of in-depth personal interviews, Riess explores the religious beliefs and behaviors of young adult Mormons, finding that while their levels of belief remain strong, their institutional loyalties are less certain than their parents' and grandparents'. For a growing number of Millennials, the tensions between the Church's conservative ideals and their generation's commitment to individualism and pluralism prove too high, causing them to leave the faith-often experiencing deep personal anguish in the process. Those who remain within the fold are attempting to carefully balance the Church's strong emphasis on the traditional family with their generation's more inclusive definition that celebrates same-sex couples and women's equality. Mormon families are changing too. More Mormons are remaining single, parents are having fewer children, and more women are working outside the home than a generation ago. The Next Mormons offers a portrait of a generation navigating between traditional religion and a rapidly changing culture.

Y-Size Your Business

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470505567
Total Pages : 240 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Y-Size Your Business by : Jason Ryan Dorsey

Download or read book Y-Size Your Business written by Jason Ryan Dorsey and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's economy, maximizing the performance of every employee is critical to business survival and growth. Gen Y—sometimes called Millennials—provides an enticing opportunity for employers to increase their short-term profitability and create a long-term competitive advantage. Almost 80 million strong, Gen Y is the fastest growing segment in the US workforce—and now comprises the entire 18 to 32 demographic. Along with their ever-present cell phone and occasional backpack, Gen Y brings tremendous potential and timely skills to the workplace (just ask, they’ll tell you). However, Gen Y can be notoriously difficult to attract, retain, motivate, and develop. Gen Y's new approach to work makes them a growing challenge or strategic opportunity—depending entirely on how you choose to employ them. In Y-Size Your Business, Jason Ryan Dorsey, The Gen Y Guy, presents a step-by-step methodology for best employing Gen Y without investing a lot of time or money. A member of Gen Y himself he delivers an insider's view of his generation as well as more than fifty cost-effective, ready-to-use strategies that deliver immediate measurable results. Dorsey collected these creative strategies from the frontlines of business during his work with executives, managers, and entrepreneurs in businesses large and small around the world. He shows you exactly how to attract the best Gen Y employees, quickly develop their workplace skills, and then unlock their performance, motivation, and loyalty. Reveals creative ways to attract, retain, motivate, and develop Gen Y employees without paying them more money (or meeting their Mom) Includes a behind-the-scenes view of Gen Y from someone in Gen Y (including why they text message without vowels) Explains the primary workplace differences between the four generations and how to leverage their strengths Features funny, outrageous, and candid stories that expose the generation gap in the office (Is that a tattoo?) Helps you view the Gen Y employee life cycle and key business operations in a new way—one you can use to your business and career advantage Companies that wisely choose to embrace Gen Y today will be well positioned to navigate the global economy tomorrow. Not only will these companies benefit from the talents and ambitions of Gen Y—they’ll also benefit from Gen Y's increasing economic influence as well as their massive social networks. Based on Dorsey's work with business leaders at companies around the world, as a keynote speaker, consultant, and generational expert, Y-Size Your Business presents precisely the solutions you need to make the most of an increasingly important generation that is ready to make an impact from their first day at work (and then blog about it!).

The Care and Feeding of Your Young Employee

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781974401413
Total Pages : 150 pages
Book Rating : 4.4/5 (14 download)

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Book Synopsis The Care and Feeding of Your Young Employee by : Jamie Belinne

Download or read book The Care and Feeding of Your Young Employee written by Jamie Belinne and published by Createspace Independent Publishing Platform. This book was released on 2017-10-17 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frustrated by the expectations and communication styles of your young employees? Stop losing productivity to disengaged, under-performing, unmotivated, young workers. This books gives simple, proven techniques supported by the author's nearly three decades of research and experiences to motivate, develop and retain high-performing young employees. The majority of the workforce is under 30, so this book explains the essentials of managing young people to increase engagement, productivity and results. The author has used her proven techniques with hundreds of corporations and thousands of young employees to improve communication, motivation, recruiting, retention and understanding among diverse, multi-generational populations in the workforce. With the practices outlined in this easy-to-read guide, you can improve profitability, productivity and retention by better leveraging and managing your young employees. "Jamie joins together practical experience with thoughtful analytics to not only describe the characteristics of those now entering the workforce, but also empathetically prescribe the disciplines required of others to ensure they flourish. She also adeptly details all five generations currently employed, in compelling fashion reminding the reader of the commercial value diversity of thought brings to any setting or sector regardless of birth year." Mark A. Parrish, President & CEO Igloo Products Corp. "Jamie has interviewed thousands of college students and employers to create a book with relevant examples and strategies to engage and retain productive young employees in any organization willing to follow her advice. Her book should be required reading for executive leaders. " Suzan Deison, President & CEO Greater Houston Women's Chamber of Commerce "As the employer of a great number of Gen Z and Millennials, I thought I understood the psyche of my young employees. This book truly helped me to see my employees in a different light. It gave me an appreciation of strengths that I was overlooking. Jamie's insight and advice have allowed me to make immediate and far reaching improvements to our culture and communications. This book can help anyone become a more effective manager of people, young and old." Juliet Breeze, Chief Executive Officer Next Level Urgent Care "Jamie has done an extraordinary job of navigating through the "fact vs. fiction" of the generational workplace. Her insights have been extremely helpful to me in leading a diverse and multi-generational workforce, and have challenged me to think differently. A must read for every leader!" Kelly C. Gauger, Vice President Audit Services CenterPoint Energy, Inc. "Jamie's book and wisdom have enabled me to change my actions to adapt to the most creative and productive generations at work." Wendy Nguyen, Audit Partner McConnell & Jones LLP

Can't Even

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Author :
Publisher : Mariner Books
ISBN 13 : 0358561841
Total Pages : 321 pages
Book Rating : 4.3/5 (585 download)

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Book Synopsis Can't Even by : Anne Helen Petersen

Download or read book Can't Even written by Anne Helen Petersen and published by Mariner Books. This book was released on 2021-05-04 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An incendiary examination of burnout in millennials--the cultural shifts that got us here, the pressures that sustain it, and the need for drastic change

Millennials & Management

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Author :
Publisher : Routledge
ISBN 13 : 9781629560274
Total Pages : 0 pages
Book Rating : 4.5/5 (62 download)

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Book Synopsis Millennials & Management by : Lee Caraher

Download or read book Millennials & Management written by Lee Caraher and published by Routledge. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Millennials & Management: The Essential Guide to Making it Work at Work addresses how to motivate, collaborate with, and manage the millennial generation--who now make up almost 50% of the American workforce"--

Ties to Tattoos

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Publisher : BrownBooks.ORM
ISBN 13 : 1612540473
Total Pages : 129 pages
Book Rating : 4.6/5 (125 download)

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Book Synopsis Ties to Tattoos by : Sherri Elliott-Yeary

Download or read book Ties to Tattoos written by Sherri Elliott-Yeary and published by BrownBooks.ORM. This book was released on 2012-01-05 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Capitalizing on the talents of a multigenerational work force is the key to future business success. Sherri Elliott recognizes that and gives sound advice.” —Leslie Elliott, president, Toni & Guy, USA For the first time in history, the American workforce is comprised of four distinct generations—Traditionalists, Boomers, Xers, and Millennials. Additionally, today’s workforce brings with it a new set of challenges and opportunities: the looming labor shortage, sagging productivity, knowledge transfer, the language barrier, and stereotypes. Ties to Tattoos offers innovative ways to recruit, reward, manage, motivate, train, and retain, all within a generationally diverse workplace. Understanding generational issues is one of the best new tools for resolving conflicts and boosting productivity. Ties to Tattoos provides keys for understanding these issues and strategies to leverage multigenerational differences in ways that make companies stronger. The creative people strategies described throughout the book set the bar for companies in the coming decade with the sustainable competitive advantage engaged and committed employees. “Ties to Tattoos provides thought-provoking realities you need to consider. It affords actionable ideas on how to gain better understanding of what drives today’s workforce to deliver exceptional results.” —George Killebrew, Senior Vice-President of Corporate Sponsorships, Dallas Mavericks “Provides very helpful insights into the nature and reasons for these generational differences and offers strategies for leveraging them to an organization’s advantage. While the commonalities between generations may be much greater than the differences, knowing how to recognize and manage the differences can make the leadership challenge less daunting.” —Susan R. Meisinger, SPHR, past president, Society for Human Resource Management

The WorldatWork Handbook of Total Rewards

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119682460
Total Pages : 416 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis The WorldatWork Handbook of Total Rewards by : WorldatWork

Download or read book The WorldatWork Handbook of Total Rewards written by WorldatWork and published by John Wiley & Sons. This book was released on 2021-01-21 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equip yourself to manage, motivate, compensate, and reward everyone in this workplace revolution The future of work is here. From the shift to Millennials and Gen Z in the workforce to the advent of the Fourth Industrial Revolution and the Gig Economy, the world of work and rewards has significantly changed since the initial WorldatWork Handbook was published. Human resources and total rewards professionals need tools to equip them to manage a changing workforce. This completely revised second edition addresses the challenging and disruptive issues facing employers today and tomorrow. The WorldatWork Handbook of Total Rewards is the definitive authority on compensation and rewards from the leading global nonprofit organizations for professionals who are engaged in the critically important practice of total rewards. This book is a go-to resource for all business professionals and leaders who reward and create productive, committed and inspired workforces worldwide. Readers will learn the basics of rewards, along with a deep dive and high-level view of how rewards programs enable organizations to deliver on their brand promises and perform at their optimal level. Gain a thorough understanding of compensation and benefits, along with employee well-being, development, and recognition, all updated to address the realities of today’s workplace. Understand why the Millennial and Gen Z workforce requires a different value proposition, and how to meet their needs. Discover the tools and techniques you need to help you reskill and become a highly valued workforce contributor and leader in the digital era. Learn how to attract, retain, and engage talent by building a healthy workplace culture and employing unique incentives that drive high performance and loyalty. Technical enough for specialists but broad in scope for managers and HR generalists, this well-rounded resource belongs on the desk of anyone interested in organizational effectiveness. An indispensable tool for understanding and implementing the total rewards concept, The WorldatWork Handbook of Total Rewards, Second Edition is the key to designing programs and practices that ensure employee engagement and organizational success.

Managing Millennials For Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119310237
Total Pages : 432 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Managing Millennials For Dummies by : Hannah L. Ubl

Download or read book Managing Millennials For Dummies written by Hannah L. Ubl and published by John Wiley & Sons. This book was released on 2017-04-06 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to harness Millennial potential Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick—they're definitely not the workers of yesteryear—and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone? Millennials are the product of a different time, with different values, different motivations, and different wants—and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of. Learn how Millennials are changing the way work gets done Understand new motivations, attitudes, values, and drive Recruit, motivate, engage, and retain incredible emerging talent Discover the keys to optimal Millennial management The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats—but the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management—if you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together