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The Complete Idiots Guide To Great Customer Service
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Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Ron Karr
Download or read book The Complete Idiot's Guide to Great Customer Service written by Ron Karr and published by Penguin. This book was released on 2003-01-13 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Donald W. Blohowiak
Download or read book The Complete Idiot's Guide to Great Customer Service written by Donald W. Blohowiak and published by Penguin. This book was released on 1997 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal
Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Author :Macmillan General Reference Staff Publisher :MacMillan Publishing Company ISBN 13 :9780028650968 Total Pages : pages Book Rating :4.6/5 (59 download)
Book Synopsis Complete Idiot's Guide to Great Customer Service by : Macmillan General Reference Staff
Download or read book Complete Idiot's Guide to Great Customer Service written by Macmillan General Reference Staff and published by MacMillan Publishing Company. This book was released on 1998-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Complete Idiot's Guide to Best Practices for Small Business by : Brandon Toropov
Download or read book The Complete Idiot's Guide to Best Practices for Small Business written by Brandon Toropov and published by Penguin. This book was released on 2011-10-04 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Book Synopsis The Complete Idiot's Guide to Starting a Home-Based Business by : Barbara Weltman
Download or read book The Complete Idiot's Guide to Starting a Home-Based Business written by Barbara Weltman and published by Penguin Putnam. This book was released on 2000 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice on starting a home-based business, with chapters on creating a business concept, buying a franchise, turnkey businesses, business plans, insurance, and taxes.
Book Synopsis The Complete Idiot's Guide to Home Repair and Maintenance Illustrated by : David J. Tenenbaum
Download or read book The Complete Idiot's Guide to Home Repair and Maintenance Illustrated written by David J. Tenenbaum and published by Penguin. This book was released on 2004 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extremely accessible, with over 300 photos and illustrations, this guide is geared for the true home improvement beginner, with a visual glossary included.
Book Synopsis The Complete Idiot's Guide to Starting an Online Business by : Frank Fiore
Download or read book The Complete Idiot's Guide to Starting an Online Business written by Frank Fiore and published by Alpha Books. This book was released on 2000 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Idiot's Guide to Starting an Online Business shows why and how to establish company Web sites and Intranets. It speaks specifically to the idea of distributed information as capital and how to use the Web and Web technologies to positively impact revenues. See how to set objectives, create strategies, and implement programs for Web-related communications that will impact your company's marketing, sales and financial activities. Learn to manage a Web site and maximize the use of information gleaned from an online presence. Also included: an overview of E-commerce, explanations of various Web software tools, the basics of Web design and how to set up a company Intranet.
Book Synopsis The Complete Idiot's Guide to Starting a Web-Based Business by : Steve Slaunwhite
Download or read book The Complete Idiot's Guide to Starting a Web-Based Business written by Steve Slaunwhite and published by Penguin. This book was released on 2009-09-01 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: The web-based basics! Aspiring web entrepreneurs will find here everything they need to know about starting and running their own small-scale online business. Whether they intend to sell goods, services, subscriptions, or advertising, this book provides them with the specific nuts and bolts of planning, designing, building, hosting, marketing, and operating their online businesses. • The Complete Idiot's Guide® to Starting Your Own Business has over a quarter million copies sold in five editions • 1.6 million web-based businesses in the U.S., a $175 billion market in 2007 • Online businesses benefiting from increasing number of Internet users—with increased traffic for subscription, advertising, and affiliate program revenue
Book Synopsis The Complete Idiot's Guide to Starting and Running a Retail Store by : James E. Dion
Download or read book The Complete Idiot's Guide to Starting and Running a Retail Store written by James E. Dion and published by Penguin. This book was released on 2008-04-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the dream of opening a retail business a reality. The fastest-growing segment of small business is retail-everything from clothing to linens, books to boats, gourmet pans to furniture. With over 30 years’ experience in retail, national expert and consultant James Dion offers practical, hands-on tips and advice on all aspects of retail business, from choosing the right business model and finding the ideal location to financing, purchasing, and marketing. In this Complete Idiot’s Guide®, you get: • Information on permits, registrations, licenses, and other legal paperwork. • Advice on hiring, training, and motivating reliable employees. • Exceptional customer service techniques. • Creative tips on how to merchandise and market your store.
Book Synopsis The Complete Idiot's Guide to Consulting by : Robert Bacal
Download or read book The Complete Idiot's Guide to Consulting written by Robert Bacal and published by Penguin. This book was released on 2002 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.
Book Synopsis The Complete Idiot's Guide to Auto Repair by : Vyvyan Lynn
Download or read book The Complete Idiot's Guide to Auto Repair written by Vyvyan Lynn and published by Penguin. This book was released on 2007 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put the brakes on costly car bills. The Complete Idiots Guide to Auto Repair Illustratedcovers everything readers need to know about their automobiles, from the tires up. Tailor-made for true novices, it shows them how to make some of the most basic repairs themselves nd teaches them enough to feel confident that theyll never be taken for a ride by a mechanic again. More than 300 easy-to-understand illustrations and a 50-page self-diagnosis guide organized for quick identification of what s wrong New- and used-car warranty information Step-by-step illustrated instructions on how to conduct routine maintenance An overview of how each system steering and suspension, cooling, electrical works
Book Synopsis The Complete Idiot's Guide to Successful Outsourcing by : Gene Marks
Download or read book The Complete Idiot's Guide to Successful Outsourcing written by Gene Marks and published by Alpha Books. This book was released on 2005 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting to company management, it's all up for grabs. Business owners, managers at mid-level companies, and entrepreneurs who are even thinking about outsourcing some part of the business need The Complete Idiot's Guide to Successful Outsourcing. Included- The historical and global issues of outsourcing that may affect outsourcing decisions Tips on how to determine whether or not to outsource at all Advice on how to decide the costs and benefits of outsourcing Guidance on hiring and managing the outsourced help An explanation of ways to stay within government compliance
Book Synopsis The Complete Idiot's Guide to Publishing Children's Books by : Harold D. Underdown
Download or read book The Complete Idiot's Guide to Publishing Children's Books written by Harold D. Underdown and published by Penguin. This book was released on 2004 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides practical and timely advice on writing different types of children's books, working with publishers, understanding the publishing process, the importance of illustrators, and building a career in the field of children's literature. Original. 12,000 first printing.
Book Synopsis The Complete Idiot's Guide to Eating Paleo by : Jason Glaspey
Download or read book The Complete Idiot's Guide to Eating Paleo written by Jason Glaspey and published by Penguin. This book was released on 2012-04-03 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get everything you need to know to eat like our ancestors and go paleo! Going paleo can be confusing, but it doesn’t have to be. Whether you’re looking to lose weight or transform your health, the paleo diet, with its emphasis on eating protein-rich meats and seafood, fruits and vegetables, and nuts and seeds, while eliminating sugars, carbs, and dairy, is a revolutionary way to lose weight, reduce inflammation, and improve overall health, but most people often don’t know how to get started on it. The Complete Idiot’s Guide to Eating Paleo is the only guide any beginner will need to get started with this life-changing diet. Now you can learn how to get started on the diet, and stick with it, from the experts at paleoplan.com Here’s what you’ll find inside: • A complete breakdown of the paleo diet, including how it works, why it benefitted our ancestors (and how it can benefit us today), and how it can transform your health • Over 100 delicious paleo recipes with detailed meal plans, each with detailed nutrition information so you’ll know exactly what you’re eating and know that you’re going 100% paleo • Detailed guidance on what to eat and what not to eat, and how you can eliminate the bad foods in your diet and integrate the good foods so you can achieve your nutrition goals • Tips for sourcing ingredients, stocking your pantry for paleo, and stocking your fridge and freezer with paleo-friendly ingredients
Book Synopsis The Complete Idiot's Guide to Closing the Sale by : Keith Rosen MCC
Download or read book The Complete Idiot's Guide to Closing the Sale written by Keith Rosen MCC and published by Penguin. This book was released on 2007-02-06 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditional and gimmicky closing techniques are dead. Never be scared or reluctant to ask for the sale again and enjoy the confidence and peace of mind in knowing you have a process that works. Tap into Keith Rosen’s unique, permission-based approach to having a selling conversation with your prospects that fits your style rather than having to “pitch and close.” This book gives you the edge over your competition by showing you, step-by-step, how to get to “yes” more often by aligning your selling approach with the prospect’s preferred buying process and communication style without any pressure, manipulation, or confrontation. You’ll also get exactly what to say in any selling situation, as well as the dialogue that the world’s greatest salespeople use to defuse objections, ask for the sale, and close the deal. Plus, more than 100 case studies, templates, and scripts you can use with Keith’s powerful process-driven selling approach. Discover: - The five steps that make your sales presentations objection-proof. - A step-by-step system that prevents cancellations, improves client retention, and boosts referrals. - Proven, permission-based closing strategies that get more prospects to “yes.” - The real reasons for price objections and why dropping your price will lose the sale. - Three steps to defuse every objection, especially the ones you create. - Questions you’re not asking that turn more prospects into clients. - Effective negotiation strategies. - A proven method to boost your confidence and self-esteem—permanently.
Book Synopsis The Complete Idiot's Guide to the Federal Reserve by : Preston Martin
Download or read book The Complete Idiot's Guide to the Federal Reserve written by Preston Martin and published by Penguin. This book was released on 2003-01 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes the workings of the Federal Reserve, providing information on its history and why it was created, its power, and its importance in the world economy.
