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Complete Idiots Guide To Great Customer Service
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Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Ron Karr
Download or read book The Complete Idiot's Guide to Great Customer Service written by Ron Karr and published by Penguin. This book was released on 2003-01-13 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal
Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Donald W. Blohowiak
Download or read book The Complete Idiot's Guide to Great Customer Service written by Donald W. Blohowiak and published by Penguin. This book was released on 1997 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
Author :Macmillan General Reference Staff Publisher :MacMillan Publishing Company ISBN 13 :9780028650968 Total Pages : pages Book Rating :4.6/5 (59 download)
Book Synopsis Complete Idiot's Guide to Great Customer Service by : Macmillan General Reference Staff
Download or read book Complete Idiot's Guide to Great Customer Service written by Macmillan General Reference Staff and published by MacMillan Publishing Company. This book was released on 1998-07-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Complete Idiot's Guide to Starting a Home-Based Business by : Barbara Weltman
Download or read book The Complete Idiot's Guide to Starting a Home-Based Business written by Barbara Weltman and published by Penguin Putnam. This book was released on 2000 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice on starting a home-based business, with chapters on creating a business concept, buying a franchise, turnkey businesses, business plans, insurance, and taxes.
Book Synopsis The Complete Idiot's Guide to Best Practices for Small Business by : Brandon Toropov
Download or read book The Complete Idiot's Guide to Best Practices for Small Business written by Brandon Toropov and published by Penguin. This book was released on 2011-10-04 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Book Synopsis The Complete Idiot's Guide to Discovering Your Perfect Career by : Rene Carew
Download or read book The Complete Idiot's Guide to Discovering Your Perfect Career written by Rene Carew and published by Penguin. This book was released on 2005 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to trade in an unsatisfactory job for a fulfilling career by providing a series of self-assessment tests designed to answer key questions about one's talents, values, interests, personality, and goals, as well as helpful advice on how to make a smooth career transition and how to land the perfect job opportunity. Original.
Book Synopsis The Complete Idiot's Guide to Starting a Web-Based Business by : Steve Slaunwhite
Download or read book The Complete Idiot's Guide to Starting a Web-Based Business written by Steve Slaunwhite and published by Penguin. This book was released on 2009-09-01 with total page 443 pages. Available in PDF, EPUB and Kindle. Book excerpt: The web-based basics! Aspiring web entrepreneurs will find here everything they need to know about starting and running their own small-scale online business. Whether they intend to sell goods, services, subscriptions, or advertising, this book provides them with the specific nuts and bolts of planning, designing, building, hosting, marketing, and operating their online businesses. • The Complete Idiot's Guide® to Starting Your Own Business has over a quarter million copies sold in five editions • 1.6 million web-based businesses in the U.S., a $175 billion market in 2007 • Online businesses benefiting from increasing number of Internet users—with increased traffic for subscription, advertising, and affiliate program revenue
Book Synopsis The Complete Idiot's Guide to Starting an Online Business by : Frank Fiore
Download or read book The Complete Idiot's Guide to Starting an Online Business written by Frank Fiore and published by Alpha Books. This book was released on 2000 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Idiot's Guide to Starting an Online Business shows why and how to establish company Web sites and Intranets. It speaks specifically to the idea of distributed information as capital and how to use the Web and Web technologies to positively impact revenues. See how to set objectives, create strategies, and implement programs for Web-related communications that will impact your company's marketing, sales and financial activities. Learn to manage a Web site and maximize the use of information gleaned from an online presence. Also included: an overview of E-commerce, explanations of various Web software tools, the basics of Web design and how to set up a company Intranet.
Book Synopsis The Complete Idiot's Guide to Cold Calling by : Keith Rosen MCC
Download or read book The Complete Idiot's Guide to Cold Calling written by Keith Rosen MCC and published by Penguin. This book was released on 2004-08-03 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does this sound familiar? “If I could get in front of the prospect, the rest of the selling process becomes easier. It’s just getting in front of them that’s the challenge.” The fact is most cold calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort, but because they lack a prospecting system they are comfortable with and can trust to generate greater, consistent results. If you are prospecting the same way you have been for the last several years (including the “calling to check in, touch base or follow-up” approach) or haven’t been prospecting at all, you’re simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don’t like) to prospect, this book is your opportunity to maximize your cold calling potential and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling. This Complete Idiot’s Guide® will show you how to: • Utilize the seven steps to a permission-based cold calling conversation so that you don’t have to push your presentation and hope there’s a fit. • Create winning voice mail messages that will ensure more return calls. • Develop your MVP (Most Valuable Proposition) that separates you from your competition. • Craft the Compelling Reasons that would motivate a prospect to speak with you. • Prevent and defuse initial objections, such as “I'm not interested,” “We don't have any money now,” or “Call me back later.” • Design your own step-by-step prospecting and follow-up system that runs on autopilot and is aligned with your selling philosophy, strengths, objectives, and natural talents rather than taking the generic, “one size fits all” approach. • Develop the right questions and uncover new selling opportunities in seconds so that you can stop wasting precious time on the wrong prospects.
Book Synopsis The Complete Idiot's Guide to the Perfect Cover Letter by : Susan Ireland
Download or read book The Complete Idiot's Guide to the Perfect Cover Letter written by Susan Ireland and published by Penguin. This book was released on 1997 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides advice on creating effective cover letters and includes sample cover letters for such situations as following up a job interview, thanking someone for a job offer, and requesting information
Book Synopsis The Complete Idiot's Guide to Knowledge Management by : Melissie Clemmons Rumizen
Download or read book The Complete Idiot's Guide to Knowledge Management written by Melissie Clemmons Rumizen and published by Penguin. This book was released on 2002 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses management models and concepts, strategies for sharing knowledge, and ways to implement the concept within a company.
Book Synopsis The Complete Idiot's Guide to Publishing Children's Books by : Harold D. Underdown
Download or read book The Complete Idiot's Guide to Publishing Children's Books written by Harold D. Underdown and published by Penguin. This book was released on 2004 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides practical and timely advice on writing different types of children's books, working with publishers, understanding the publishing process, the importance of illustrators, and building a career in the field of children's literature. Original. 12,000 first printing.
Book Synopsis The Complete Idiot's Guide to Starting and Running a Retail Store by : James E. Dion
Download or read book The Complete Idiot's Guide to Starting and Running a Retail Store written by James E. Dion and published by Penguin. This book was released on 2008-04-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the dream of opening a retail business a reality. The fastest-growing segment of small business is retail-everything from clothing to linens, books to boats, gourmet pans to furniture. With over 30 years’ experience in retail, national expert and consultant James Dion offers practical, hands-on tips and advice on all aspects of retail business, from choosing the right business model and finding the ideal location to financing, purchasing, and marketing. In this Complete Idiot’s Guide®, you get: • Information on permits, registrations, licenses, and other legal paperwork. • Advice on hiring, training, and motivating reliable employees. • Exceptional customer service techniques. • Creative tips on how to merchandise and market your store.
Book Synopsis The Complete Idiot's Guide to Eating Paleo by : Jason Glaspey
Download or read book The Complete Idiot's Guide to Eating Paleo written by Jason Glaspey and published by Penguin. This book was released on 2012-04-03 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get everything you need to know to eat like our ancestors and go paleo! Going paleo can be confusing, but it doesn’t have to be. Whether you’re looking to lose weight or transform your health, the paleo diet, with its emphasis on eating protein-rich meats and seafood, fruits and vegetables, and nuts and seeds, while eliminating sugars, carbs, and dairy, is a revolutionary way to lose weight, reduce inflammation, and improve overall health, but most people often don’t know how to get started on it. The Complete Idiot’s Guide to Eating Paleo is the only guide any beginner will need to get started with this life-changing diet. Now you can learn how to get started on the diet, and stick with it, from the experts at paleoplan.com Here’s what you’ll find inside: • A complete breakdown of the paleo diet, including how it works, why it benefitted our ancestors (and how it can benefit us today), and how it can transform your health • Over 100 delicious paleo recipes with detailed meal plans, each with detailed nutrition information so you’ll know exactly what you’re eating and know that you’re going 100% paleo • Detailed guidance on what to eat and what not to eat, and how you can eliminate the bad foods in your diet and integrate the good foods so you can achieve your nutrition goals • Tips for sourcing ingredients, stocking your pantry for paleo, and stocking your fridge and freezer with paleo-friendly ingredients
Book Synopsis The Complete Idiot's Guide to the Federal Reserve by : Preston Martin
Download or read book The Complete Idiot's Guide to the Federal Reserve written by Preston Martin and published by Penguin. This book was released on 2003-01 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes the workings of the Federal Reserve, providing information on its history and why it was created, its power, and its importance in the world economy.
Book Synopsis The Complete Idiot's Guide to the Perfect Vacation by : Scott Ahlsmith
Download or read book The Complete Idiot's Guide to the Perfect Vacation written by Scott Ahlsmith and published by Alpha Computer. This book was released on 1995 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt:
