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Complete Idiots Guide To Great Customer Service
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Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Donald W. Blohowiak
Download or read book The Complete Idiot's Guide to Great Customer Service written by Donald W. Blohowiak and published by Penguin. This book was released on 1997 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Ron Karr
Download or read book The Complete Idiot's Guide to Great Customer Service written by Ron Karr and published by Penguin. This book was released on 2003-01-13 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide® to Great Customer Service teaches you how to create the "Service Difference"—service that genuinely pleases your customers and sets your organization apart from the pack.
Book Synopsis The Complete Idiot's Guide to Home Repair and Maintenance Illustrated by : David J. Tenenbaum
Download or read book The Complete Idiot's Guide to Home Repair and Maintenance Illustrated written by David J. Tenenbaum and published by Penguin. This book was released on 2004 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extremely accessible, with over 300 photos and illustrations, this guide is geared for the true home improvement beginner, with a visual glossary included.
Book Synopsis The Complete Idiot's Guide to Cold Calling by : Keith Rosen
Download or read book The Complete Idiot's Guide to Cold Calling written by Keith Rosen and published by Dorling Kindersley Ltd. This book was released on 2004-08-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, consistent results. If you are feeling the same way you have been for the last several years (including the 'calling to check in, touch base or follow-up' approach) or haven't been prospecting at all, you're simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don't like) to prospect, this book is your opportunity to maximize your cold calling potetnial and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling.
Book Synopsis The Complete Idiot's Guide to Best Practices for Small Business by : Brandon Toropov
Download or read book The Complete Idiot's Guide to Best Practices for Small Business written by Brandon Toropov and published by Penguin. This book was released on 2011-10-04 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal
Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Book Synopsis The Complete Idiot's Guide to Successful Business Presentations by : Lin Kroeger
Download or read book The Complete Idiot's Guide to Successful Business Presentations written by Lin Kroeger and published by . This book was released on 1997 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes advice on creating a presentation; using visual aids and body language effectively; and handling hecklers and hostile questions
Book Synopsis The Complete Idiot's Guide to Starting a Home-Based Business by : Barbara Weltman
Download or read book The Complete Idiot's Guide to Starting a Home-Based Business written by Barbara Weltman and published by Penguin Putnam. This book was released on 2000 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice on starting a home-based business, with chapters on creating a business concept, buying a franchise, turnkey businesses, business plans, insurance, and taxes.
Book Synopsis The Complete Idiot's Guide to American Government by : Melanie Fonder
Download or read book The Complete Idiot's Guide to American Government written by Melanie Fonder and published by Penguin. This book was released on 2002 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how the government works and the functions of its many parts, covering such topics as the system of checks and balances, the Constitution, and the division of state and federal powers.
Book Synopsis The Complete Idiot's Guide to Direct Marketing by : Robert W. Bly
Download or read book The Complete Idiot's Guide to Direct Marketing written by Robert W. Bly and published by Penguin. This book was released on 2001 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers advice on starting a direct marketing campaign, including tips on doubling response rates, writing creative copy, and evaluating mailing lists.
Book Synopsis The Complete Idiot's Guide to Facebook Marketing by : Damon Brown
Download or read book The Complete Idiot's Guide to Facebook Marketing written by Damon Brown and published by Penguin. This book was released on 2012-03-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: • Covers all aspects including Facebook Marketplace, Facebook Places, and Facebook Deals
Book Synopsis The Complete Idiot's Guide to Auto Repair by : Vyvyan Lynn
Download or read book The Complete Idiot's Guide to Auto Repair written by Vyvyan Lynn and published by Penguin. This book was released on 2007 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Put the brakes on costly car bills. The Complete Idiots Guide to Auto Repair Illustratedcovers everything readers need to know about their automobiles, from the tires up. Tailor-made for true novices, it shows them how to make some of the most basic repairs themselves nd teaches them enough to feel confident that theyll never be taken for a ride by a mechanic again. More than 300 easy-to-understand illustrations and a 50-page self-diagnosis guide organized for quick identification of what s wrong New- and used-car warranty information Step-by-step illustrated instructions on how to conduct routine maintenance An overview of how each system steering and suspension, cooling, electrical works
Book Synopsis The Complete Idiot's Guide to Knowledge Management by : Melissie Clemmons Rumizen
Download or read book The Complete Idiot's Guide to Knowledge Management written by Melissie Clemmons Rumizen and published by Penguin. This book was released on 2002 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses management models and concepts, strategies for sharing knowledge, and ways to implement the concept within a company.
Book Synopsis The Complete Idiot's Guide to Discovering Your Perfect Career by : American Writers&Artists Inst
Download or read book The Complete Idiot's Guide to Discovering Your Perfect Career written by American Writers&Artists Inst and published by Dorling Kindersley Ltd. This book was released on 2005-09-06 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do you really want to do? Finding the perfect career isn't easy, but it's certainly attainable. This guide offers readers the chance to trade in their unsatisfying jobs for fulfilling careers. This book helps them by providing a process of self-assessment that includes questions on personality, talents, values, interests, and goals; advice on how to make a smooth transition from one career to another; and an action plan to take the steps toward landing the perfect career. -According to The Conference Group, only 48.9% of working Americans are satisfied with their jobs, the lowest level of job satisfaction since pollsters first began surveying the topic in 1995 -Career self-discovery books are among the best-performing in the career category
Book Synopsis The Complete Idiot's Guide to Starting Your Own Business by : Ed Paulson
Download or read book The Complete Idiot's Guide to Starting Your Own Business written by Ed Paulson and published by . This book was released on 1995 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Act on your dreams of starting a business with this lighthearted, user-friendly guide that provides expert advice on business planning, financing, legal concerns, and marketing issues--all the information one needs to become his or her own boss. Line drawings.
Book Synopsis The Complete Idiot's Guide to Great Quotes for All Occasions by : Elaine Bernstein Partnow
Download or read book The Complete Idiot's Guide to Great Quotes for All Occasions written by Elaine Bernstein Partnow and published by Penguin. This book was released on 2008-04-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Say the right thing at the right time. This essential reference brings together well-known (and not-so-well-known!) speakers- including those from the Bible, actors, poets, humorists, scientists, and literary and political figures-whose ideas, activism, services, talent, and labor have influenced society. Perfect for speeches for every occasion, including graduations, weddings, retirement parties, anniversaries, public speaking engagements, and so on. * Presented in an intuitive, cross-referenced organization * Includes hilarious anecdotes and a short bio of each author, a brief contextual note for each quote, and an index of keywords to help you find the appropriate words for any occasion quickly
Book Synopsis The Complete Idiot's Guide to Freemasonry by : S. Brent Morris
Download or read book The Complete Idiot's Guide to Freemasonry written by S. Brent Morris and published by Penguin. This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Complete Idiot's Guide to Freemasonry, an expert author reveals the truths and dispels the myths that have surrounded the Freemasons for hundreds of years- Were the first masons 14th-century stone masons and cathedral builders, or can Freemasonry really be traced back as far as Egypt, Babylon, and Palestine? The Masonic insistence on the belief in a Supreme Being The Masons and the Knights Templar True or false- the Masons coordinated the Boston Tea Party and the American Revolution. How are Masons initiated, and exactly what goes on in a Masonic lodge? What s the difference between the York Rite and the Scottish Rite, and are there women and African American Freemasons? The Masons in the streets of Washington, DC- a tour