Supervision in the Hospitality Industry (AHLEI)

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Author :
Publisher : Pearson Higher Ed
ISBN 13 : 0133475328
Total Pages : 407 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Supervision in the Hospitality Industry (AHLEI) by : Raphael R. Kavanaugh

Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA

Supervision in the Hospitality Industry

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Author :
Publisher : Educational Institute of American Hotel & Motel Association
ISBN 13 : 9780866122955
Total Pages : 0 pages
Book Rating : 4.1/5 (229 download)

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Book Synopsis Supervision in the Hospitality Industry by : Raphael R. Kavanaugh

Download or read book Supervision in the Hospitality Industry written by Raphael R. Kavanaugh and published by Educational Institute of American Hotel & Motel Association. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119251958
Total Pages : 400 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals

Supervision in the Hospitality Industry, Textbook and NRAEF Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471313656
Total Pages : 106 pages
Book Rating : 4.3/5 (136 download)

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Book Synopsis Supervision in the Hospitality Industry, Textbook and NRAEF Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Textbook and NRAEF Workbook written by Jack E. Miller and published by Wiley. This book was released on 2002-09-10 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Training and Development for the Hospitality Industry (AHLEI)

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Author :
Publisher : Pearson Higher Ed
ISBN 13 : 0133454169
Total Pages : 470 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Training and Development for the Hospitality Industry (AHLEI) by : Debra F. Cannon

Download or read book Training and Development for the Hospitality Industry (AHLEI) written by Debra F. Cannon and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and

Supervision in the Hospitality Industry, Study Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470284722
Total Pages : 145 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Supervision in the Hospitality Industry, Study Guide by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Study Guide written by John R. Walker and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

Training and Development for the Hospitality Industry

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Author :
Publisher : Educational Institute
ISBN 13 : 9780133097139
Total Pages : 0 pages
Book Rating : 4.0/5 (971 download)

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Book Synopsis Training and Development for the Hospitality Industry by : Debra F. Cannon

Download or read book Training and Development for the Hospitality Industry written by Debra F. Cannon and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: * How to measure training as an investment in the organization * Assessment methods to determine training needs * Instructional design techniques and

Supervision in the Hospitality Industry

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Author :
Publisher : Wiley
ISBN 13 : 9780471442035
Total Pages : 0 pages
Book Rating : 4.4/5 (42 download)

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Book Synopsis Supervision in the Hospitality Industry by : National Restaurant Association, Educational Foundation Staff

Download or read book Supervision in the Hospitality Industry written by National Restaurant Association, Educational Foundation Staff and published by Wiley. This book was released on 1998-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry, Student Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471413059
Total Pages : 84 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.

Supervision in the Hospitality Industry, 8e with Study Guide Set

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Author :
Publisher : Wiley
ISBN 13 : 9781119297918
Total Pages : pages
Book Rating : 4.2/5 (979 download)

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Book Synopsis Supervision in the Hospitality Industry, 8e with Study Guide Set by : John R. Walker

Download or read book Supervision in the Hospitality Industry, 8e with Study Guide Set written by John R. Walker and published by Wiley. This book was released on 2016-03-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Hospitality Human Resources

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Author :
Publisher : Ahlei - Hospitality Supervisio
ISBN 13 : 9780133097122
Total Pages : 0 pages
Book Rating : 4.0/5 (971 download)

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Book Synopsis Managing Hospitality Human Resources by : Robert H. Woods

Download or read book Managing Hospitality Human Resources written by Robert H. Woods and published by Ahlei - Hospitality Supervisio. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of technology in performance appraisals The latest trends in effective incentive programs and industry benefits The changing face of unions and new trends in organizing and collective bargaining Social responsibility and sustainability measures, including what companies are doing (and not doing) right

Hospitality Employee Management and Supervision

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Card

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Author :
Publisher : Wiley
ISBN 13 : 9781119195634
Total Pages : pages
Book Rating : 4.1/5 (956 download)

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Book Synopsis Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Card by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Card written by John R. Walker and published by Wiley. This book was released on 2016-03-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hospitality Supervision and Leadership Level 3

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Author :
Publisher : Hodder Education
ISBN 13 : 1471847535
Total Pages : 397 pages
Book Rating : 4.4/5 (718 download)

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Book Synopsis Hospitality Supervision and Leadership Level 3 by : Patricia Paskins

Download or read book Hospitality Supervision and Leadership Level 3 written by Patricia Paskins and published by Hodder Education. This book was released on 2015-07-31 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding