Hospitality Supervision And Leadership Level 3

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Hospitality Supervision and Leadership Level 3

Author : Patricia Paskins
Publisher : Hodder Education
ISBN 13 : 1471847535
Total Pages : 397 pages
Book Rating : 4.4/5 (718 download)

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Book Synopsis Hospitality Supervision and Leadership Level 3 by : Patricia Paskins

Download or read book Hospitality Supervision and Leadership Level 3 written by Patricia Paskins and published by Hodder Education. This book was released on 2015-07-31 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Supervision in the Hospitality Industry

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 1119251958
Total Pages : 400 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Hospitality Supervision S/NVQ Level 3

Author : Gary Hunter
Publisher :
ISBN 13 : 9781408009253
Total Pages : 0 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis Hospitality Supervision S/NVQ Level 3 by : Gary Hunter

Download or read book Hospitality Supervision S/NVQ Level 3 written by Gary Hunter and published by . This book was released on 2009-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Supervision is the must-have guide for anyone wanting to reach the top in the hospitality industry. Covering all the essential theory with a clear focus on industry standards and including dozens of full colour images, Hospitality Supervision will help learners to succeed in the hospitality industry.

Supervision in the Hospitality Industry

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Hospitality Supervision and Leadership

Author : Holly Bamunuge
Publisher : Heinemann Vocational
ISBN 13 : 9780435467975
Total Pages : 239 pages
Book Rating : 4.4/5 (679 download)

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Book Synopsis Hospitality Supervision and Leadership by : Holly Bamunuge

Download or read book Hospitality Supervision and Leadership written by Holly Bamunuge and published by Heinemann Vocational. This book was released on 2009 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed for Level 3 Hospitality Supervision and Leadership, this title features units that contain a variety of suggested evidence-generating documents and activities, to ensure that candidates have the help they needed in generating and collecting evidence. It covers the underpinning knowledge for the five mandatory units.

Supervision in the Hospitality Industry

Author : John R. Walker
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

BTEC Apprenticeship Assessment Workbook Hospitality and Catering Level 3 Hospitality Supervision and Leadership

Author : Audrey Bentley
Publisher :
ISBN 13 : 9781446901892
Total Pages : 112 pages
Book Rating : 4.9/5 (18 download)

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Book Synopsis BTEC Apprenticeship Assessment Workbook Hospitality and Catering Level 3 Hospitality Supervision and Leadership by : Audrey Bentley

Download or read book BTEC Apprenticeship Assessment Workbook Hospitality and Catering Level 3 Hospitality Supervision and Leadership written by Audrey Bentley and published by . This book was released on 2012-07-05 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry

Author : John R. Walker
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals

Supervision and Leadership in Tourism and Hospitality

Author : Lynn Van der Wagen
Publisher : Cengage Learning
ISBN 13 : 9780304706860
Total Pages : 0 pages
Book Rating : 4.7/5 (68 download)

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Book Synopsis Supervision and Leadership in Tourism and Hospitality by : Lynn Van der Wagen

Download or read book Supervision and Leadership in Tourism and Hospitality written by Lynn Van der Wagen and published by Cengage Learning. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.

Hospitality Employee Management and Supervision

Author : Kerry L. Sommerville
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

Essential Leadership Skills for Hospitality Supervisors

Author : George Ojie-Ahamiojie
Publisher : Author House
ISBN 13 : 1467841536
Total Pages : 148 pages
Book Rating : 4.4/5 (678 download)

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Book Synopsis Essential Leadership Skills for Hospitality Supervisors by : George Ojie-Ahamiojie

Download or read book Essential Leadership Skills for Hospitality Supervisors written by George Ojie-Ahamiojie and published by Author House. This book was released on 2008-07-29 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization, is a direct link to the employees' performance. In the hospitality industry, several managers work long hours; five to six days a week, with little or no quality of life. So the success of these supervisors is not only important, but necessary. The fact is their success is directly linked to their employees' performance. And the employees will only provide high-quality service when they feel the managers are on their side and have provided the tools, training, and motivation necessary for them to be productive employees. Due to the intense labor of this industry and the continued changing of the workforce, supervisors must learn how to effectively communicate, train, develop, delegate, and motivate this diverse workforce. They must also learn how to handle marginal employees, solve problems, and make good and effective decisions. Essential Leadership Skills for Hospitality Supervisor – An Experiential Approach, will help you in the acquisition of the knowledge, skills, and abilities necessary to succeed in this endeavor. This book will not only discuss several theories and concepts, but will also provide you with several practical applications you will need to be successful. This book is easy to read and understand. It teaches you how to select the best talents in your team, train, develop, and motivate these employees; how to empower and delegate some of your responsibilities; how to provide the tools needed to accomplish the tasks; and finally how to move from a manager who does things right, to ultimate become a leader who does the right things right! I hope you find this book motivating and helpful. I wish you continued success in your career and this industry!

Hospitality Supervision

Author : Raphael R. Kavanaugh
Publisher : Amer Hotel & Motel Assn
ISBN 13 : 9780866121170
Total Pages : 316 pages
Book Rating : 4.1/5 (211 download)

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Book Synopsis Hospitality Supervision by : Raphael R. Kavanaugh

Download or read book Hospitality Supervision written by Raphael R. Kavanaugh and published by Amer Hotel & Motel Assn. This book was released on 1995 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt:

British Vocational Qualifications

Author : Kogan Page
Publisher : Kogan Page Publishers
ISBN 13 : 0749458976
Total Pages : 408 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis British Vocational Qualifications by : Kogan Page

Download or read book British Vocational Qualifications written by Kogan Page and published by Kogan Page Publishers. This book was released on 2010-01-03 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: British Vocational Qualifications is an indispensable reference for careers advisors, human resource managers, employers, teachers and students, featuring up-to-date information on over 3,500 vocational qualifications available in the United Kingdom. These include Vocational Qualifications (VQs), National Vocational Qualifications (NVQs), Scottish Vocational Qualifications (SVQs), Related Vocational Qualifications (RVQs) and apprenticeships. The directory also covers the latest developments within the fast-changing field of vocational qualifications, and details of awarding, examining and validating bodies. British Vocational Qualifications is a simple guide for anyone who needs to understand vocational education, whether researching what is available, verifying a qualification for legal purposes, or reviewing where best to study for them.

Case Scenarios In Hospitality Supervision

Author : Peter Szende
Publisher : Cengage Learning
ISBN 13 : 9781428321403
Total Pages : 192 pages
Book Rating : 4.3/5 (214 download)

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Book Synopsis Case Scenarios In Hospitality Supervision by : Peter Szende

Download or read book Case Scenarios In Hospitality Supervision written by Peter Szende and published by Cengage Learning. This book was released on 2009-06-15 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Management provides case-vignettes that present lifelike scenarios requiring managerial decisions, or actions. The vignettes are organized into eleven sections that reflect challenges hospitality managers are facing while developing people skills. This product can complement any hospitality management curriculum and will reinforce the concepts that students read in their textbooks, and are taught in class. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Hospitality Supervisor's Survival Kit

Author : Cliff Goodwin
Publisher : Prentice Hall
ISBN 13 : 9780130498465
Total Pages : 0 pages
Book Rating : 4.4/5 (984 download)

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Book Synopsis The Hospitality Supervisor's Survival Kit by : Cliff Goodwin

Download or read book The Hospitality Supervisor's Survival Kit written by Cliff Goodwin and published by Prentice Hall. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This survival kit contains the tools needed to develop skills in human relations, labor and management relations, and customer service that are essential to effective customer and employee management and supervision. Contains sound principles and practical suggestions for resolving conflict, leading meetings, executing performance appraisals, imposing discipline, scheduling work, and adding value. For managers or directors of training and development in human relations and hospitality management.

Supervision in the Hospitality Industry, Student Workbook

Author : Jack E. Miller
Publisher : Wiley
ISBN 13 : 9780471413059
Total Pages : 84 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.

Supervision in the Hospitality Industry

Author : Raphael R. Kavanaugh
Publisher : Educational Institute
ISBN 13 : 9780133255089
Total Pages : 0 pages
Book Rating : 4.2/5 (55 download)

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Book Synopsis Supervision in the Hospitality Industry by : Raphael R. Kavanaugh

Download or read book Supervision in the Hospitality Industry written by Raphael R. Kavanaugh and published by Educational Institute. This book was released on 2012-08-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This textbook introduces the supervisory skills needed to succeed in a hospitality career. The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This textbook includes a keycode that will provide access to an online component that presents additional, interactive material to reinforce the book's content. This component focuses on key leadership skills."--Publisher's website.