Supervision in the Hospitality Industry, Study Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470284722
Total Pages : 145 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Supervision in the Hospitality Industry, Study Guide by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Study Guide written by John R. Walker and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resources are led, not managed. This sixth edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

Supervision in the Hospitality Industry, 8e with Study Guide Set

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Author :
Publisher : Wiley
ISBN 13 : 9781119297918
Total Pages : pages
Book Rating : 4.2/5 (979 download)

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Book Synopsis Supervision in the Hospitality Industry, 8e with Study Guide Set by : John R. Walker

Download or read book Supervision in the Hospitality Industry, 8e with Study Guide Set written by John R. Walker and published by Wiley. This book was released on 2016-03-22 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry, Student Study Guide

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Author :
Publisher : Wiley
ISBN 13 : 9781119148470
Total Pages : 0 pages
Book Rating : 4.1/5 (484 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Study Guide by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Student Study Guide written by John R. Walker and published by Wiley. This book was released on 2016-02-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the Student Study Guide to Accompany Supervision in the Hospitality Industry, 8th Edition. Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Study Guide to accompany Supervision in the Hospitality Industry, 7e

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Author :
Publisher : Wiley
ISBN 13 : 9781118152263
Total Pages : 0 pages
Book Rating : 4.1/5 (522 download)

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Book Synopsis Study Guide to accompany Supervision in the Hospitality Industry, 7e by : John R. Walker

Download or read book Study Guide to accompany Supervision in the Hospitality Industry, 7e written by John R. Walker and published by Wiley. This book was released on 2012-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Supervision in the Hospitality Industry, 7e with Student Study Guide Set

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Author :
Publisher :
ISBN 13 : 9781118290644
Total Pages : pages
Book Rating : 4.2/5 (96 download)

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Book Synopsis Supervision in the Hospitality Industry, 7e with Student Study Guide Set by : John R Walker

Download or read book Supervision in the Hospitality Industry, 7e with Student Study Guide Set written by John R Walker and published by . This book was released on 2011-12-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119251958
Total Pages : 400 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Supervision in the Hospitality Industry, Study Guide

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Author :
Publisher : Wiley
ISBN 13 : 9780470099087
Total Pages : 0 pages
Book Rating : 4.0/5 (99 download)

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Book Synopsis Supervision in the Hospitality Industry, Study Guide by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Study Guide written by Jack E. Miller and published by Wiley. This book was released on 2006-09-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Supervision in the Hospitality Industry, Textbook and NRAEF Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471313656
Total Pages : 106 pages
Book Rating : 4.3/5 (136 download)

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Book Synopsis Supervision in the Hospitality Industry, Textbook and NRAEF Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Textbook and NRAEF Workbook written by Jack E. Miller and published by Wiley. This book was released on 2002-09-10 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Introduction to Management in the Hospitality Industry, Study Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 047028546X
Total Pages : 214 pages
Book Rating : 4.4/5 (72 download)

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Book Synopsis Introduction to Management in the Hospitality Industry, Study Guide by : Clayton W. Barrows

Download or read book Introduction to Management in the Hospitality Industry, Study Guide written by Clayton W. Barrows and published by John Wiley & Sons. This book was released on 2008-03-03 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Management in the Hospitality Industry, Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field, from food service to lodging to tourism. In this latest edition, the authors have brought the text thoroughly up to date by featuring new and emerging companies, new technologies, and new ways of doing business. Covering everything from careers to operations to finance, the text offers the most comprehensive and engaging introduction to this exciting field possible.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals

Supervision in the Hospitality Industry, Student Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471413059
Total Pages : 84 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.

Human Resources Management in the Hospitality Industry, Study Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470140607
Total Pages : 206 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Human Resources Management in the Hospitality Industry, Study Guide by : David K. Hayes

Download or read book Human Resources Management in the Hospitality Industry, Study Guide written by David K. Hayes and published by John Wiley & Sons. This book was released on 2008-03-07 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.

Hospitality Employee Management and Supervision

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

Supervision in the Hospitality Industry (NRA)

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Author :
Publisher :
ISBN 13 : 9780471771487
Total Pages : 146 pages
Book Rating : 4.7/5 (714 download)

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Book Synopsis Supervision in the Hospitality Industry (NRA) by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry (NRA) written by Jack E. Miller and published by . This book was released on 2006-03 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: With updated coverage of technology and managing diversity in the workplace, Supervision in the Hospitality Industry, Fifth Edition provides hospitality professionals and students alike with the tools that they need to be effective managers in their organizations.

Exam Prep for Supervision in the Hospitality Industry by Kavanaugh & Ninemeier, 4th Ed.

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Author :
Publisher : Mznlnx
ISBN 13 : 9781428871922
Total Pages : 68 pages
Book Rating : 4.8/5 (719 download)

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Book Synopsis Exam Prep for Supervision in the Hospitality Industry by Kavanaugh & Ninemeier, 4th Ed. by : &. Ninemeier Kavanaugh &. Ninemeier

Download or read book Exam Prep for Supervision in the Hospitality Industry by Kavanaugh & Ninemeier, 4th Ed. written by &. Ninemeier Kavanaugh &. Ninemeier and published by Mznlnx. This book was released on 2009-08-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The MznLnx Exam Prep series is designed to help you pass your exams. Editors at MznLnx review your textbooks and then prepare these practice exams to help you master the textbook material. Unlike study guides, workbooks, and practice tests provided by the texbook publisher and textbook authors, MznLnx gives you all of the material in each chapter in exam form, not just samples, so you can be sure to nail your exam.