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Download Super Service Seven Keys To Delivering Great Customer Serviceeven When You Dont Feel Like Iteven When They Dont Deserve It Completely Revised full books in PDF, epub, and Kindle. Read online Super Service Seven Keys To Delivering Great Customer Serviceeven When You Dont Feel Like Iteven When They Dont Deserve It Completely Revised ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Jeff Gee
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (958 download)
Download or read book Super Service written by Jeff Gee and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jeff Gee
Publisher : McGraw Hill Professional
ISBN 13 : 9780070248175
Total Pages : 170 pages
Book Rating : 4.2/5 (481 download)
Download or read book Super Service written by Jeff Gee and published by McGraw Hill Professional. This book was released on 1999 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides guidelines and techniques for successfully coping with customers, minimizing stress, and increasing confidence.
Author : Randy Pausch
Publisher :
ISBN 13 : 9780340978504
Total Pages : 0 pages
Book Rating : 4.9/5 (785 download)
Download or read book The Last Lecture written by Randy Pausch and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.
Author : Val Gee
Publisher : McNeil & Johnson
ISBN 13 : 9780071484725
Total Pages : 244 pages
Book Rating : 4.4/5 (847 download)
Download or read book OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It written by Val Gee and published by McNeil & Johnson. This book was released on 2007-05-24 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Author : Brian Tracy
Publisher : McNeil & Johnson
ISBN 13 : 9781600130502
Total Pages : 216 pages
Book Rating : 4.1/5 (35 download)
Download or read book Mission Possible! written by Brian Tracy and published by McNeil & Johnson. This book was released on 2006 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mission Possible! provides a unique opportunity for anyone and everyone to learn from proven sojourners, to discover hard-earned insights from men and women who have traveled a worthy path and lived to share their experiences. They are not just students of life, of business, and of success-they are doers, and you can learn from them in this exciting collection of interviews.
Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Priscilla Y. Huff
Publisher : John Wiley & Sons
ISBN 13 : 0470097914
Total Pages : 369 pages
Book Rating : 4.4/5 (7 download)
Download or read book Make Your Business Survive and Thrive! written by Priscilla Y. Huff and published by John Wiley & Sons. This book was released on 2007-03-16 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re an entrepreneur, or you’re just thinking of starting a business, start with this smart, practical guide to small business success. It shows you how to maintain healthy growth and profits—no matter what kind of business you own—and helps you get the most out of your limited resources. Grow your business and get on the fast track to success.
Author : Lisa Parry
Publisher : R&L Education
ISBN 13 : 1607096668
Total Pages : 278 pages
Book Rating : 4.6/5 (7 download)
Download or read book The Other Side of the Desk written by Lisa Parry and published by R&L Education. This book was released on 2010-03-15 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Other Side of the Desk explores the world of the principal with stories that capture readers' attention and moves them through the daily life of a school leader. Humorous and heart-wrenching memories fill each page as the author retells the stories that challenged her and affected her daily life as the principal of an elementary campus. Tareilo's experiences as a principal ranged from dealing with difficult teachers and parents to stories that will touch the lives of any educator. She reveals the working world of the principal in a clear, and sometimes frank, language with the intent to bolster and support newly positioned principals and reignite the leadership fire for those with many years of experience. From beginning to end, The Other Side of the Desk invites readers into a leadership experience that will have them laughing, crying, and believing that they too can make a difference in the lives of children.
Author : Simon Sinek
Publisher : Penguin
ISBN 13 : 1591846447
Total Pages : 257 pages
Book Rating : 4.5/5 (918 download)
Download or read book Start with Why written by Simon Sinek and published by Penguin. This book was released on 2011-12-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.
Author : Sarah Britton
Publisher : Clarkson Potter
ISBN 13 : 0804185395
Total Pages : 585 pages
Book Rating : 4.8/5 (41 download)
Download or read book My New Roots written by Sarah Britton and published by Clarkson Potter. This book was released on 2015-03-31 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: At long last, Sarah Britton, called the “queen bee of the health blogs” by Bon Appétit, reveals 100 gorgeous, all-new plant-based recipes in her debut cookbook, inspired by her wildly popular blog. Every month, half a million readers—vegetarians, vegans, paleo followers, and gluten-free gourmets alike—flock to Sarah’s adaptable and accessible recipes that make powerfully healthy ingredients simply irresistible. My New Roots is the ultimate guide to revitalizing one’s health and palate, one delicious recipe at a time: no fad diets or gimmicks here. Whether readers are newcomers to natural foods or are already devotees, they will discover how easy it is to eat healthfully and happily when whole foods and plants are at the center of every plate.
Author : Julie Beth Todaro
Publisher : ALA Neal-Schuman
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.3/5 (91 download)
Download or read book Training Library Staff and Volunteers to Provide Extraordinary Customer Service written by Julie Beth Todaro and published by ALA Neal-Schuman. This book was released on 2006 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
Author : Sarah J. Robinson
Publisher : WaterBrook
ISBN 13 : 0593193539
Total Pages : 257 pages
Book Rating : 4.5/5 (931 download)
Download or read book I Love Jesus, But I Want to Die written by Sarah J. Robinson and published by WaterBrook. This book was released on 2021-05-11 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compassionate, shame-free guide for your darkest days “A one-of-a-kind book . . . to read for yourself or give to a struggling friend or loved one without the fear that depression and suicidal thoughts will be minimized, medicalized or over-spiritualized.”—Kay Warren, cofounder of Saddleback Church What happens when loving Jesus doesn’t cure you of depression, anxiety, or suicidal thoughts? You might be crushed by shame over your mental illness, only to be told by well-meaning Christians to “choose joy” and “pray more.” So you beg God to take away the pain, but nothing eases the ache inside. As darkness lingers and color drains from your world, you’re left wondering if God has abandoned you. You just want a way out. But there’s hope. In I Love Jesus, But I Want to Die, Sarah J. Robinson offers a healthy, practical, and shame-free guide for Christians struggling with mental illness. With unflinching honesty, Sarah shares her story of battling depression and fighting to stay alive despite toxic theology that made her afraid to seek help outside the church. Pairing her own story with scriptural insights, mental health research, and simple practices, Sarah helps you reconnect with the God who is present in our deepest anguish and discover that you are worth everything it takes to get better. Beautifully written and full of hard-won wisdom, I Love Jesus, But I Want to Die offers a path toward a rich, hope-filled life in Christ, even when healing doesn’t look like what you expect.
Author : Alan Weiss
Publisher : John Wiley & Sons
ISBN 13 : 0470437677
Total Pages : 290 pages
Book Rating : 4.4/5 (74 download)
Download or read book Value-Based Fees written by Alan Weiss and published by John Wiley & Sons. This book was released on 2008-11-03 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this thoroughly revised edition of his classic book, Alan Weiss shows how consulting fees are dependent on only two things: value provided in the perception of the buyer and the intent of the buyer and the consultant to act ethically. Many consultants, however, fail to understand that perceived value is the basis of the fee, or that they must translate the importance of their advice into long-term gains for the client in the client's perception. Still others fail to have the courage and the belief system that support the high value delivered to clients, thereby reducing fees to a level commensurate with the consultant's own low self-esteem. Ultimately, says Weiss, consultants, not clients, are the main cause of low consulting fees.
Author : Jeff & Val Gee
Publisher :
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.:/5 (957 download)
Download or read book Super Service written by Jeff & Val Gee and published by . This book was released on with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Wendy S. Enelow
Publisher :
ISBN 13 :
Total Pages : 236 pages
Book Rating : 4.0/5 ( download)
Download or read book The $100,000+ Entrepreneur written by Wendy S. Enelow and published by . This book was released on 2007-07 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting a business is more than just a dream. It requires attention to the day-to-day details of running a business. This book eliminates the mysteries of starting and running any business. It shows how to launch a successful business by developing a step-by-step action plan. It covers business development, sales and marketing, client relationship management, budgeting and finance, technology, franchising, time management, productivity, people management, and more.
Author :
Publisher :
ISBN 13 :
Total Pages : 1476 pages
Book Rating : 4.F/5 ( download)
Download or read book American Book Publishing Record written by and published by . This book was released on 1999 with total page 1476 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Karen
Publisher : Gurze Books
ISBN 13 : 0936077794
Total Pages : 177 pages
Book Rating : 4.9/5 (36 download)
Download or read book Starting Monday written by Karen and published by Gurze Books. This book was released on 2013-10-21 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting Monday is based on the simple premise that when our behaviors don’t align with our expressed intentions, we’ve got a conflict going on, often outside of our awareness. The book helps readers dig deeply into their psyches to figure out what mistaken beliefs and needless fears are holding them back from achieving their health and fitness goals. The polarized feelings for disregulated eaters to identify and resolve fall within these 7 key areas: 1) create lasting change, 2) making conscious choices, 3) feel deserving, 4) how to comfort themselves, 5) know what's enough, 6) manage intimacy, and 7) developing a healthy identity. Starting Monday first helps readers unearth their mixed feelings in these seven areas, then teaches them how to change their beliefs and behaviors to resolve them. Using humor, plain talk, examples from her clinical experience, reflection exercises, case studies, and homework, Koenig lets troubled eaters know that their yo-yo patterns of eating and self care are due to conflicts. She shies away from easy answers and, instead, provides hope and concrete actions to developing a permanent, positive relationship with food.
