OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It

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Author :
Publisher : McNeil & Johnson
ISBN 13 : 9780071484725
Total Pages : 244 pages
Book Rating : 4.4/5 (847 download)

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Book Synopsis OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It by : Val Gee

Download or read book OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It written by Val Gee and published by McNeil & Johnson. This book was released on 2007-05-24 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.

Customer Relationship Management (CRM) for Medium and Small Enterprises

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Author :
Publisher : CRC Press
ISBN 13 : 1000532747
Total Pages : 153 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Customer Relationship Management (CRM) for Medium and Small Enterprises by : Antonio Specchia

Download or read book Customer Relationship Management (CRM) for Medium and Small Enterprises written by Antonio Specchia and published by CRC Press. This book was released on 2022-04-07 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that businesses should have in place to manage sales processes. Teams of salespeople must have a system to run their daily activities, and small businesses and solopreneurs must track their marketing effort, a functioning structure for maintaining their contacts with prospects and clients to improve the effectiveness of their sales effort. CRM, once only available to large corporations, is now powerful technology for small and medium businesses. Small and medium businesses are now able to implement CRM solutions under a more cost-effective balance as an alternative to traditional tools like Salesforce, Dynamics, or Oracle. The reason for the success is mainly the simplicity of the new tools and solutions that have been developed for the management of sales processes. This book discusses how to implement a CRM from the perspective of the businessperson—not the more typical IT consultant or the technical staff. It benefits business development, sales management, and sales process control. Small business owners must understand why and how implementing a CRM will create value for their business—how it will focus on business development, sales management, and how sales leads develop into happy customers. Small business owners must first understand what a CRM system is, how it works, what its main functions are, and how it serves to manage workflows in the company’s sales department. Generally, entrepreneurs struggle to find the time to read and study complex and fully comprehensive books. This book provides direct operational guidelines to those who need easy-to-read information about how to use CRM effectively. Business professionals must be able to set up CRM systems and avoid mistakes and wasting time. This book provides an overview of what can be done with CRM and how it happens to empower businesspeople to find new customers and win business opportunities. This book discusses the logic of CRM in sales, giving tips and explanations on why and what happens when CRM is implemented in a specific way. Essentially, this book gives the entrepreneur the know-how behind CRM in sales in general terms, supporting enhanced customer relationships.

Dynamic Sales Combustion

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Author :
Publisher : Balboa Press
ISBN 13 : 1982212969
Total Pages : 226 pages
Book Rating : 4.9/5 (822 download)

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Book Synopsis Dynamic Sales Combustion by : Erik Therwanger

Download or read book Dynamic Sales Combustion written by Erik Therwanger and published by Balboa Press. This book was released on 2018-11-22 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaders... Start Your Sales Engines! Is your sales vehicle stalling, when it should be speeding across the finish line? Like an engine, your sales system was not designed to remain in the parking lot of lost opportunities. Instead, it should be driving transformational sales results and moving your sales vehicle to exciting new destinations. Unfortunately, most sales organizations lack the right sales system and are not prepared for the constant challenges that keep their sales vehicles parked. Negative perceptions, mediocre performance, poor support, and a lack of leadership round out the top issues that make acceleration difficult. Dynamic Sales COMBUSTION introduces business owners, sales leaders, sales professionals, and sales support teams to the Sales Impact System - SIS. The SIS allows you to push the pedal to the metal, create an environment that fosters high performance, and drive sales results to championship levels. The Sales Impact System - SIS provides you and your team with: • Strategies for an Unbreakable Mindset • Techniques to acquire Unparalleled Data • New ways to achieve Unstoppable Gears • The ability to develop Unmatched Structure

10 Steps to Sales Success

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814471654
Total Pages : 290 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis 10 Steps to Sales Success by : Tim Breithaupt

Download or read book 10 Steps to Sales Success written by Tim Breithaupt and published by Amacom Books. This book was released on 2003 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Selling is a complex process. In order to succeed, sales professionals need to have not only a healthy self-esteem, but also a precise, proven system to get them confidently through each sales call. In Ten Steps to Sales Success, sales expert Tim Breithaupt both teaches and inspires -- providing a treasure-trove of practical tools and techniques designed to cover the entire selling process from A to Z. The book presents a complete methodology based on the author's Ten-Step Model of Sequential Selling, comprising: * Attitudes of Success * Time Management * Prospecting * Building Rapport and Trust * Probing and Listening * Value-Added Solutions * Closing * Creative Negotiation * Action Plans * and Follow-Up. Perfect for both sales novices and veterans, the book includes humorous illustrations to support key points, and provides numerous ""how-to"" examples. It is a must-read for anyone seeking to move beyond sales survival to sales excellence."

The 12 best Questions To Ask Customers

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Author :
Publisher : Helbern
ISBN 13 : 9780963747938
Total Pages : 126 pages
Book Rating : 4.7/5 (479 download)

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Book Synopsis The 12 best Questions To Ask Customers by : Jim Meisenheimer

Download or read book The 12 best Questions To Ask Customers written by Jim Meisenheimer and published by Helbern. This book was released on 2001 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Close the Deal and Suddenly Grow Rich

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 1683509129
Total Pages : 267 pages
Book Rating : 4.6/5 (835 download)

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Book Synopsis Close the Deal and Suddenly Grow Rich by : Marco Robinson

Download or read book Close the Deal and Suddenly Grow Rich written by Marco Robinson and published by Morgan James Publishing. This book was released on 2018-04-03 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Close the Deal & Suddenly Grow Rich is the ONLY sales book that reveals exactly WHEN to close the deal using the power of a B.R.A.N.D to transform sales results within 24 hours. Being homeless many times as a child after Marco Robinson’s mum left his father when he was just two years old because of immense debt, he knows what it’s like to sleep on park benches, be bullied from school to school, etc. Close the Dea & Suddenly Grow Richl is a true rags-to-riches story of someone who was willing to fight, never gave up, and became the best he could be at sales. At the heart of Marco’s passion is giving back after his own difficult childhood. In a universal and conversational style, Marco shares his B.R.A.N.D. new concept of 21st century sales and communication technology that transforms sales results within 24 hours and catapults any working professional to the top levels of seven-figure earners at light speed!

Questions that Sell

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814473399
Total Pages : 196 pages
Book Rating : 4.4/5 (733 download)

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Book Synopsis Questions that Sell by : Paul Cherry

Download or read book Questions that Sell written by Paul Cherry and published by Amacom Books. This book was released on 2006 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Questions That Sell helps readers use advanced questioning techniques to sell their products based on value to the customer (not on price) and increase their success rate as a result. This book is an invaluable resource for connecting with customers, understanding what they need, and closing more sales, faster.

Selling the Right Way, Prayerfully God's Way

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Author :
Publisher : WestBowPress
ISBN 13 : 1449734561
Total Pages : 212 pages
Book Rating : 4.4/5 (497 download)

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Book Synopsis Selling the Right Way, Prayerfully God's Way by : Jim Abraham

Download or read book Selling the Right Way, Prayerfully God's Way written by Jim Abraham and published by WestBowPress. This book was released on 2011-12-30 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most sales publications cover selling exclusively from the world’s point-of-view. They cover a topic or two that may peak the interest of the reader, but they leave out two elements that are critical to a Christian sales professional’s success. What are those two essentials you need to know? They are: 1.) Where does God fit into your life as a salesperson, and 2.) What else do you need to know to be a long-term sales pro? You see, selling is more than one or two techniques that will manipulate your prospect into buying. It’s more than a few closing techniques that will seal-the-deal. Sales is an ability you are given, by God, to help other people solve their problems. You are a problem solver, an advocate for your client. This book will help you become the best you can be, with prayer and God’s guidance.

Socratic Selling

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071371516
Total Pages : 188 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Socratic Selling by : Kevin Daley

Download or read book Socratic Selling written by Kevin Daley and published by McGraw Hill Professional. This book was released on 1995-08-22 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a relationship with your customers and close the sale more surely. The Socratic approach respects the power of the customer. The customer has the need, the power, and the decision-making authority. Socratic Selling shows you how to access that power, to cooperate with it, and to make it work for you. Inside you will discover how to: Open a sales dialogue dynamically, so that you and your customer go right to the heart of the matter Guide the dialogue through a discovery of needs and needed decisions Negotiate objections, and close effectively Uncover the motivators that move sales to more predictable closure

The Sales Question Book

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Author :
Publisher :
ISBN 13 : 9781600375064
Total Pages : 0 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis The Sales Question Book by : Gerhard Gschwandtner

Download or read book The Sales Question Book written by Gerhard Gschwandtner and published by . This book was released on 2008-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sales Question Book is the only way to take the guesswork out of selling. With more than 1,000 questions at your fingertips, you can select from 101 ways to open a sale, 59 tested questions for handling objections and 169 irresistible closing questions. Extensive interviews with top sales producers have proven that an effective questioning strategy can almost guarantee a sale. These top salespeople have confirmed that knowing the right questions has helped them earn in excess of $250,000 a year. This easy-to-read, easy-to-use 3-ring-binder sales tool will show you the right questions to ask every time. * Establish good rapport quickly. * Upsell smoothly. * Discover your prospect's expectations easily. * Use trial closes with confidence. * Obtain new leads with referral questions that work. Put the selling power of questions to work for you!

Sales Questions that Close the Sale

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814478158
Total Pages : 180 pages
Book Rating : 4.4/5 (781 download)

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Book Synopsis Sales Questions that Close the Sale by : Charles D. Brennan

Download or read book Sales Questions that Close the Sale written by Charles D. Brennan and published by Amacom Books. This book was released on 1994 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the best way for a salesperson to find out what a potential customer really needs? Ask! It sounds simple enough, but many salespeople get so tangled up in nerves, benefits hawking, and making ""the pitch"" they forget to ask questions - or to ask the right questions. This unique book gives salespeople at all levels precise guidance for asking the right questions. It shows them how to: * formulate questions that generate meaningful dialogue and uncover opportunities * funnel a prospect from an opportunity to a sale * determine a client's true motivation * pace a conversation, gain and keep client interest, and maintain control of the conversation * present solutions * deal with a prospect who won't ""follow the script""" "

Secrets of Question-Based Selling

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Author :
Publisher : Sourcebooks, Inc.
ISBN 13 : 1402287534
Total Pages : 441 pages
Book Rating : 4.4/5 (22 download)

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Book Synopsis Secrets of Question-Based Selling by : Thomas Freese

Download or read book Secrets of Question-Based Selling written by Thomas Freese and published by Sourcebooks, Inc.. This book was released on 2013-11-05 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: "After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."—Jim Cusick, vice president of sales, SAP America, Inc. "Following the program, even our most experienced salespeople raved, saying QBS was the best sales training they have ever experienced!"—Alan D. Rohrer, director of sales, Hewlett Packard For nearly fifteen years, The Secrets of Question Based Selling has been helping great salespeople live you deliver big results. It's commonsense approach has become a classic, must-have tool that demonstrates how asking the right questions at the right time accurately identifies your customer's needs. But consumer behavior and sales techniques change as rapidly as technology—and there are countless contradictory sales training programs promising results. Knowing where you should turn to for success can be confusing. Now fully revised and updated, The Secrets of Question Based Selling provides a step-by-step, easy-to-follow program that focuses specifically on sales effectiveness—identifying the strategies and techniques that will increase your probability of success. How you sell has become more important than the product. With this hands-on guide, you will learn to: Penetrate more accounts Overcome customer skepticism Establish more credibility sooner Generate more return calls Motivate different types of buyers Develop more internal champions Close more sales...faster And much, much more

Alphabetical Basic Concepts of Selling

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Author :
Publisher : Lulu.com
ISBN 13 : 1430327405
Total Pages : 130 pages
Book Rating : 4.4/5 (33 download)

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Book Synopsis Alphabetical Basic Concepts of Selling by : Dale Brakhage

Download or read book Alphabetical Basic Concepts of Selling written by Dale Brakhage and published by Lulu.com. This book was released on 2007-10-01 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to sell anything! Learn how to be more persuasive! This book breaks the complex behavior of "selling" into 26 easy-to-understand basic concepts, one for each letter of the alphabet. A quick and entertaining read, this book explains how selling works, why customers buy and how you can be more persuasive in anything you do. Professional salespeople use this book as a fun review of their selling skills. Politicians, lawyers, clergy, teachers and parents use it to learn how to better communicate their ideas to others. Now everyone can learn how to persuade other people to accept the value of an idea. That is what selling really is, and EVERYBODY SELLS! You can SPELL anything with the 26 letters of the alphabet; you can SELL anything with these 26 Alphabetical Basic Concepts of Selling. These are the basic concepts of selling that the best professional salespeople use to make huge sales. Why not apply them to your everyday communication skills to become a very persuasive person?

Summary of Gap Selling by Keenan

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Author :
Publisher : getAbstract AG
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.8/5 (872 download)

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Book Synopsis Summary of Gap Selling by Keenan by : getAbstract AG

Download or read book Summary of Gap Selling by Keenan written by getAbstract AG and published by getAbstract AG. This book was released on 2020-05-06 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: Selling B2B products or services is difficult. Customers have a million reasons not to buy. Salespeople may devote months to closing a deal, only to lose out at the last minute over a minor issue or a few dollars in price. Thus, salespeople can’t afford self-inflicted mistakes that block their success. Sales coach Keenan – who goes by only one name – offers his logical “gap selling” strategy to help salespeople overcome errors and improve results. Despite the occasional use of vulgar language, Keenan explains his inventive tactics in impressive detail. This officially licensed summary of Gap Selling was produced by getAbstract, the world's largest provider of book summaries. getAbstract works with hundreds of the best publishers to find and summarize the most relevant content out there. Find out more at getabstract.com.

Socratic Selling

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Author :
Publisher : McGraw-Hill
ISBN 13 : 9780786312320
Total Pages : 166 pages
Book Rating : 4.3/5 (123 download)

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Book Synopsis Socratic Selling by : Kevin Daley

Download or read book Socratic Selling written by Kevin Daley and published by McGraw-Hill. This book was released on 1997-01 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Socratic Selling shows salespeople how to build a relationship with the customer & close the sale more surely. The Socratic approach respects the power of the customer. The customer has the need, the power, & the decision-making authority. Socratic Selling shows the reader how to access that power, to cooperate with it, & to induce it to flow toward the salesperson. Readers will discover how to: Open a sales dialogue dynamically, so that the salesperson & customer go right to the heart of the matter; guide the dialogue through a discovery of needs & needed decisions, negotiate objections, & close effectively; uncover the motivators that move sales to more predictable closure.

Ultimate Freedom

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 163047987X
Total Pages : 265 pages
Book Rating : 4.6/5 (34 download)

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Book Synopsis Ultimate Freedom by : Vickie Helm

Download or read book Ultimate Freedom written by Vickie Helm and published by Morgan James Publishing. This book was released on 2017-02-07 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Truthful and direct! . . . The field guide to having it all and creating the life of your dreams. If you value success and freedom, this book is for you” (Joel Comm, New York Times–bestselling author). In this groundbreaking work, Vickie Helm and Mia Bolte mine their more than thirty years of consulting experience to share with you the tools and secrets to unlocking a life of passion, purpose and prosperity. You will discover the tools you need now, to move you through your future with more certainty and personal ability. The authors show you how to protect yourself and thrive during these uncertain times. Within its pages are the six most important freedoms you must protect or they will be seized out from under you without your knowing it, but with your permission. Vickie and Mia also share the potency of knowing when and how to slow down, reflect, and evaluate in order to discern and grow the life of your dreams. Unlock your inner genius and discover how to rethink, reimagine, and rediscover a life of passion, purpose, and prosperity. “An energy drink for the mind! Vickie and Mia offer an honest and direct approach to finally living life on your own terms; stunningly simple ways to understand your power and embrace confidence in who you are.” —Lori Ruff, Forbes Top 25 Social Media Power Influencer, brand influencer & strategist

Unlock Your Confidence

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Author :
Publisher : Watkins Media Limited
ISBN 13 : 1780286201
Total Pages : 227 pages
Book Rating : 4.7/5 (82 download)

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Book Synopsis Unlock Your Confidence by : Dr. Gary Wood

Download or read book Unlock Your Confidence written by Dr. Gary Wood and published by Watkins Media Limited. This book was released on 2013-07-11 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how the Confidence-Karma method could help you be more confident and really get what you want from life. This inspirational guide offers a complete, step-by-step personal empowerment course using tried and tested techniques, quizzes and exercises to help you to understand where you are now in life, where you want to be, and how to get there with confidence! Perhaps the book’s most inspiring innovation is emphasizing the karmic principle of ‘what goes around comes around’ and how building confidence in others can have a powerful, positive knock-on effect in your life. Psychologist, teacher and life coach Dr. Gary Wood introduces The Confidence-Karma Method. This unique, whole-life approach, develops your existing skills and strengths in achievable and meaningful steps. It builds resilience by working on both mindfulness and changing your attitudes toward yourself from three different angles – feelings, actions and thoughts. It raises aspirations and helps you to reach your potential by addressing motivation, values and goal-setting. From a physical perspective it considers the impact on confidence and esteem of breathing, relaxation, health, exercise and body language. Embrace the power of Confidence-Karma, become more confident, and achieve what you want in your life.