Strategies Leadership And Complexity In Crisis And Emergency Operations

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Strategies, Leadership and Complexity in Crisis and Emergency Operations

Author : Stig Johannessen
Publisher : Routledge
ISBN 13 : 1317496728
Total Pages : 239 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Strategies, Leadership and Complexity in Crisis and Emergency Operations by : Stig Johannessen

Download or read book Strategies, Leadership and Complexity in Crisis and Emergency Operations written by Stig Johannessen and published by Routledge. This book was released on 2017-09-22 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies, Leadership and Complexity in Crisis and Emergency Operations will bring together the main themes of strategy, operational leadership, organizational dynamics and complexity in the context of crisis and emergency operations; creating a book that is timely and relevant for research and leadership in emergency services, the police, military and other organizations involved in operations in highly dynamic and critical contexts. Based on two recent Scandinavian cases, Strategies, Leadership and Complexity in Crisis and Emergency Operations identifies theoretically generalizable dimensions in the discussion of emerging strategies and leadership in complex, uncertain and dynamic situations during crisis and emergency operations. The book will offer original material and discussions from these cases on how strategies, leadership and organizational dynamics evolve during crisis and emergency operations - and further link these to existing international cases and research In light of theories and fields of knowledge emphasising complex organizational dynamics, discussions are coupled with examples from different organizations and countries. The knowledge fields draw on a wide range of new organizational complexity research, and insights from more established work. The intention is to integrate established and recent organizational research in order to understand dynamic practices of organizations during crisis and emergency operations.

Extreme Crisis Leadership

Author : Charles Casto
Publisher : Taylor & Francis
ISBN 13 : 1000801314
Total Pages : 90 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Extreme Crisis Leadership by : Charles Casto

Download or read book Extreme Crisis Leadership written by Charles Casto and published by Taylor & Francis. This book was released on 2023-01-17 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise handbook presents a framework to help leaders across sectors understand what their role should be in an extreme crisis and supplements this understanding with practical advice. Leadership is often presented as a kind of mastery—but no single person can master an extreme crisis event such as the COVID-19 pandemic. Leaders need a workable resource based on research and experience that can be accessed quickly and referenced easily to effectively handle crises and mitigate repercussions: This handbook is that resource. It begins with diagnostic tools to identify crisis types and leadership roles, then presents an easy-to-use matrix framework that allows readers to focus on the specific example-based section that best fits their role and the kind of crisis they face. This handbook is accessible to leaders at all levels, from shift supervisors and emergency responders to CEOs and government executives. It will be an essential ready reference for any leader who might expect to encounter an extreme crisis, as well as for those who would not have foreseen themselves in such a situation.

Managing Emergencies and Crises

Author : Naim Kapucu
Publisher : Jones & Bartlett Publishers
ISBN 13 : 076378155X
Total Pages : 302 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Managing Emergencies and Crises by : Naim Kapucu

Download or read book Managing Emergencies and Crises written by Naim Kapucu and published by Jones & Bartlett Publishers. This book was released on 2011-10-13 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Emergencies and Crisis provides future public administrators and policymakers with a comprehensive understanding of the institutional, socio-cultural, and political dimensions of natural and human-made disasters, as well as providing them with the tools needed for confronting the challenges of preparedness and response.--[book cover]

Crisis and Emergency Management in the Arctic

Author : Natalia Andreassen
Publisher : Routledge
ISBN 13 : 0429638922
Total Pages : 252 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Crisis and Emergency Management in the Arctic by : Natalia Andreassen

Download or read book Crisis and Emergency Management in the Arctic written by Natalia Andreassen and published by Routledge. This book was released on 2020-10-06 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book sheds light on the management challenges of crisis and emergency response in an arctic environment. It explores how the complexity of the operational environment impacts on the risk of operations and addresses a need for tailor-made emergency response mechanisms. Through case studies of the arctic environment, the book illustrates how factors such as nature, geography, demographics and infrastructure increase the complexity of crises in the Arctic and present a significant danger to life and health, the environment and values in challenging Arctic waters. The case studies lay a special focus on contextual factors including conflicting interests and different stakeholder groups, as well as the institutional platforms influencing crisis response and emergency management. They also explore the implications for the managerial roles, the mode of operations, and the structuring of the organizations responsible for the emergency response. The necessity to facilitate cooperation across organizations and borders and a need for organizational flexibility in large scale operations are also emphasized. Written in an accessible style, this book will make for a useful resource for undergraduate and postgraduate students of disaster and emergency management, as well as for professionals involved in emergency services.

Managing Crises

Author : Arnold M. Howitt
Publisher : CQ Press
ISBN 13 : 1483351327
Total Pages : 673 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis Managing Crises by : Arnold M. Howitt

Download or read book Managing Crises written by Arnold M. Howitt and published by CQ Press. This book was released on 2009-02-11 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.

Emergency Management

Author : Thomas E. Drabek
Publisher : Springer Science & Business Media
ISBN 13 : 1461233100
Total Pages : 281 pages
Book Rating : 4.4/5 (612 download)

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Book Synopsis Emergency Management by : Thomas E. Drabek

Download or read book Emergency Management written by Thomas E. Drabek and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency management is an essential aspect of environmental stewardship. Its essence is distilled from complex interrelationships which link social, psychological, physical, biological, and poli tical sciences. Because there is seldom an opportunity to illustrate, much less teach, those complexi ties wi thin an integrated curriculum, this volume deserves a warm welcome because it helps do that. Dr. Drabek began his study of emergency management more than a quarter century ago in 1963, and his dedication to the field has led to this monograph. He now is entering an international arena; his most recent studies involve countries in Europe, Mexico, and Canada, as well as numerous locations throughout the United States. His experience is evident in his assessment of organizational integrity which this monograph explores. As a frequent lecturer at the National Emergency Training Center of the United States, and other locations within and outside the country, the perspective he presents in this volume provides the student with an important vantage point. His view is clearly focused on emergency management. However, the lessons and strategies revealed here are equally relevant to management of environmental protection, regulatory compliance auditing (i. e. , environmental auditing), and those other monitoring and response skills prerequisite to being a professional and effective environmental steward.

Executing Crisis

Author : Dr. Jo Robertson
Publisher : Rothstein Publishing
ISBN 13 : 1944480633
Total Pages : 223 pages
Book Rating : 4.9/5 (444 download)

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Book Synopsis Executing Crisis by : Dr. Jo Robertson

Download or read book Executing Crisis written by Dr. Jo Robertson and published by Rothstein Publishing. This book was released on 2019-11-01 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.

The Manager’s Guide to Quick Crisis Response:

Author : Bruce T. Blythe
Publisher : Rothstein Publishing
ISBN 13 : 1944480234
Total Pages : 114 pages
Book Rating : 4.9/5 (444 download)

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Book Synopsis The Manager’s Guide to Quick Crisis Response: by : Bruce T. Blythe

Download or read book The Manager’s Guide to Quick Crisis Response: written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2016-08-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Avoid being “blindsided” by an unexpected emergency or crisis in the workplace – violence, natural disaster, or worse! Bruce Blythe’s The Manager’s Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively – on behalf of yourself and your co-workers – in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires. “Hope for the best and prepare for the worst” sums up Blythe’s philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours. With Blythe’s advice, you can act fast to: *Find out the accurate facts you need to strategize and implement a response. *Compile a checklist of immediate action items.

Create a crisis command center (CCC). *Select the best people for your action team and determine action steps. . *Understand how to make good decisions in a crisis or emergency. . *Handle the human side of a traumatic incident. .

Set priorities in multiple timeframes. *Establish a “new normal” as everyone phases back into productive work after the incident. To help you take the actions that will make a difference, the book includes: *Practical forms, checklists, cases studies, and real-life examples. *“Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.

Crisis-ready Leadership

Author : Bob Campbell
Publisher : John Wiley & Sons
ISBN 13 : 1119700256
Total Pages : 246 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Crisis-ready Leadership by : Bob Campbell

Download or read book Crisis-ready Leadership written by Bob Campbell and published by John Wiley & Sons. This book was released on 2023-03-24 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: CRISIS-READY LEADERSHIP Provides an integrated framework for making decisions in the context of a crisis, based on operationalized practices and strategies Crisis-ready Leadership: Building Resilient Organizations and Communities provides the knowledge and skills necessary to make timely and effective decisions while managing a large-scale incident. Codifying the best practices from the successful FEMA-certified course On-Scene Crisis Leadership and Decision Making for HazMat Incidents, this comprehensive volume provides systematic guidance on best practices for improving situational awareness, adapting leadership styles, implementing incident command systems across political and organizational boundaries, and more. Throughout the book, readers gain an in-depth understanding of crucial leadership and decision-making skills through examination of real-world case studies based on interviews, reports, and testimonies of experienced crisis leaders within government and the private sector. Organized around five key topics, each detailed chapter helps crisis leaders fully comprehend a particular problem, its associated challenges, and the lessons learned. Presenting operationally relevant issues and solutions supported by sound theory, this invaluable resource: Presents leading models, theories, and frameworks for situational awareness and decision making, including FEMA Community Lifelines Highlights complex challenges in different operating contexts and complicating factors such as stress and diversity, equity, and inclusion of stakeholders Emphasizes engaging the whole community to enhance preparedness and facilitate the decision-making process to chart a clear path to recovery Contains practical exercises designed to strengthen crisis leadership and decision-making skills Includes numerous case studies and example strategies, objectives, and scenarios Crisis-ready Leadership: Building Resilient Organizations and Communities is required reading for all those with leadership and decision-making responsibilities before, during, and after crisis events, including emergency managers, police and fire department leaders, C-suite executives, government agency and military leaders, public health directors, and industrial facility health, safety, security, and environmental directors.

Operating Under High-Risk Conditions in Temporary Organizations

Author : Matthijs Moorkamp
Publisher : Routledge
ISBN 13 : 1351125060
Total Pages : 185 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Operating Under High-Risk Conditions in Temporary Organizations by : Matthijs Moorkamp

Download or read book Operating Under High-Risk Conditions in Temporary Organizations written by Matthijs Moorkamp and published by Routledge. This book was released on 2018-11-13 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations increasingly use temporary designs. Many temporary organizations are assembled by "mixing and matching" building blocks from static, bureaucratic, parent organizations into a temporary configuration. At the same time, such "mixed and matched" temporary organizations often operate under difficult and dangerous circumstances. During operations, these temporary organizations can experience numerous internal problems: ranging from friendly fire in a military context to budget and time issues in construction projects and problematic coordination in a crisis management context. This book develops insight into the relationship between a "mixing and matching" temporary design strategy and operational problems. To so do, military and crisis management contexts are systematically studied from a sociotechnical design perspective that emphasizes self-organization to develop organizational controllability. Operating Under High-Risk Conditions in Temporary Organizations demonstrates that a "mixing and matching" design strategy can be related to system failure. Furthermore, it is shown that a process of self-design emerged in which operators attempted to create ad-hoc networks for meaningful, safe and controllable operations. The analyses result in a model that shows mechanisms between characteristics of organizational design and controllability of operations. Not only does this model have relevance to the military and crisis management contexts, relevance is also demonstrated for a broader family of temporary organizations and application of sociotechnical network design theory.

Handbook of Research on Crisis Leadership in Organizations

Author : Andrew J. DuBrin
Publisher : Edward Elgar Publishing
ISBN 13 : 1781006407
Total Pages : 377 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Handbook of Research on Crisis Leadership in Organizations by : Andrew J. DuBrin

Download or read book Handbook of Research on Crisis Leadership in Organizations written by Andrew J. DuBrin and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational life seems dominated by crisis BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis. Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.

Complexity in Organizations

Author : Stig O. Johannessen
Publisher : Routledge
ISBN 13 : 1000590836
Total Pages : 124 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Complexity in Organizations by : Stig O. Johannessen

Download or read book Complexity in Organizations written by Stig O. Johannessen and published by Routledge. This book was released on 2022-03-03 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written with pace and clarity, this book is a comprehensive and compact overview and introduction to the research landscape of complexity in organizations. In addition to conveying a gripping history of how complexity has influenced organizational ideas, theories, and practices throughout the 20th century and into our present age, the book sheds light on how ground-breaking ideas in chaos and complexity research have emerged and challenged the very foundations of science into a changed vision of nature, society, and human organizations. As well as being an exciting investigation into complexity research in organizations, the book shows how, in the past, researchers who were immersed in the power politics of their day grappled with the theme of complexity in their quest to understand the dynamics of organization in nature and society. By welding fundamental theoretical themes and practical implications into the political and social contexts in which they emerged, this overview provides both depth and breadth to the history, as well as the future, of studies of complexity in organized activity. The book is a lucid and essential study of a topic that will be of interest to scholars, researchers, and students in the fields of business and management, especially those with an interest in the ways that complexity affects and transforms organizations.

Crisis and Emergency Management

Author : Ali Farazmand
Publisher : Routledge
ISBN 13 : 1351570579
Total Pages : 852 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Crisis and Emergency Management by : Ali Farazmand

Download or read book Crisis and Emergency Management written by Ali Farazmand and published by Routledge. This book was released on 2017-09-25 with total page 852 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than 12 years have passed since the publication of the first edition of Crisis and Emergency Management. During that time numerous disasters—from 9/11 to massive earthquakes in Iran and China, to the giant Asian Tsunami, Hurricane Katrina, and the Fukushima Tsunami and ensuing nuclear meltdown—have changed the way we manage catastrophic events. With contributions from leading experts, this second edition features 40 new chapters that address recent worldwide crises and what we have learned from emergency responses to them. See What’s New in the Second Edition: Up-to-date concepts, theories, and practices Analysis of recent disasters and their effect on emergency management Policy and managerial lessons Suggestions for capacity building in crisis and emergency management The book covers a wide range of international issues using critical, empirical, and quantitative analyses. It discusses various approaches to topics such as resolving political tension and terrorism issues, the potential use of biological weapons, and the role of public relations in crisis. The author offers insight into organizational and community resiliency development; a "surprise management" theory in practice for upgrading the knowledge and skills in managing crises and governing emergencies; and better and more effective organizational, political, social, and managerial coordination in the processes. He presents case studies that enhance and advance the future theory and practice of crisis and emergency management, while at the same time providing practical advice that can be put to use immediately. Managing crises and governing emergencies in such an age of challenges demands a different kind of knowledge, skills, and attitudes that were not available yesterday. This book gives you valuable information with applications at the macro, micro, organizational, and interorganizational levels, preparing you for emergency management in an increasingly globalized and uncertain world.

Strategic Corporate Crisis Management

Author : Brendan Monahan
Publisher : Taylor & Francis
ISBN 13 : 1000786889
Total Pages : 158 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Strategic Corporate Crisis Management by : Brendan Monahan

Download or read book Strategic Corporate Crisis Management written by Brendan Monahan and published by Taylor & Francis. This book was released on 2022-11-08 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an alternative to traditional models of centralized crisis management, this book makes the case for decentralizing crisis response and building resilience where it matters most, and provides an accessible, pragmatic approach for doing so. Focusing squarely on crisis management, the book challenges the notion that corporate crisis teams can be expected to swoop in and “save the day”: the role of the crisis team should be to advance a culture of readiness across an organization, and to foster leadership and crisis competency where it’s needed, when it’s needed. Crisis management expert Brendan Monahan draws from current management and leadership thinking that challenges hierarchies, finds incredible potential in the power of an organization’s people, and aligns with many of today’s highest-performing organizations that have already adopted this approach. This may run counter to current crisis management texts prescribing highly disciplined planning and command structures, but following this book’s alternative approach will unlock tremendous potential, deepen resilience, and improve outcomes in crisis response. Professionals in crisis management, business continuity, emergency management, risk management, and others with crisis management accountability will value this practical book for “corporate crisis first responders” to use when they encounter the extraordinary.

Leading People Through Disasters

Author : Kathryn McKee
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1605092533
Total Pages : 201 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Leading People Through Disasters by : Kathryn McKee

Download or read book Leading People Through Disasters written by Kathryn McKee and published by Berrett-Koehler Publishers. This book was released on 2006-07-13 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Flood, fire, hurricane, earthquake, workplace violence, bombings, even the arrest or sudden death of the CEO—sooner or later, most organizations will face some sort of disaster. Leading People Through Disasters breaks new ground in disaster-recovery by focusing on supporting the people who keep the business running in times of crisis. Kathryn McKee and Liz Guthridge show how to ensure that your business continuity plan addresses human as well as business issues and they offer detailed advice on what to do when disaster actually strikes—how to keep people safe, calm, and informed; help managers care for employees; and deal with employees' immediate and ongoing emotional and psychological needs while getting the organization back on its feet. This comprehensive guide features a wealth of examples, checklists, forms, and other practical tools that will help you take action when you need it most.

Crisis Leadership: A Guide For Leaders

Author : Majeed Khader
Publisher : World Scientific
ISBN 13 : 9811262462
Total Pages : 244 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis Crisis Leadership: A Guide For Leaders by : Majeed Khader

Download or read book Crisis Leadership: A Guide For Leaders written by Majeed Khader and published by World Scientific. This book was released on 2023-03-20 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the context of our increasingly VUCA world and with the proliferation of modern crises, crisis management has evolved into a key task area that is no longer critical only to the energy, aviation, and security sectors and neither is it only the work of appointed crisis managers. Beyond the traditional acute crises, there are creeping crises, looming crises and black swan events, and also crises that have multiple, differentiated and non-linear trajectories. What then are the structures and capabilities necessary for organisations and leaders to be prepared to face this diverse range of modern crisis situations?The book presents several key competencies that crisis leaders and managers should possess and develop for effective crisis management. For instance, leaders would have to possess digital and cross-cultural competence, embody adaptive authenticity, manage tasks, engage in collective sensemaking, display transformative and agile leadership, and manage misinformation. The genesis of the qualities entailed a literature review, opinion surveys administered to officers who manage crises in their roles, and interviews with leaders and incident managers, as well as discussions with subject matter experts on the topic of Crisis Leadership. This book offers practitioners a better understanding of essential crisis leadership qualities and practical recommendations for action and development.Beyond the crisis leader, the book will also highlight the importance of the crisis-ready organisation and network. The interplay between the crisis leader and the broader organisational and operating systems in shaping effective crisis management will be discussed, with implications for leaders and organisations in developing and enhancing the crisis ecosystem so that crises can be effectively prevented, managed and learned from.

Navigating an Organizational Crisis

Author : Harry Hutson
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 229 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Navigating an Organizational Crisis by : Harry Hutson

Download or read book Navigating an Organizational Crisis written by Harry Hutson and published by Bloomsbury Publishing USA. This book was released on 2016-01-18 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.