The Managers Guide To Quick Crisis Response

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The Manager’s Guide to Quick Crisis Response

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Author : Bruce T. Blythe
Publisher : Rothstein Publishing
ISBN 13 : 1944480226
Total Pages : 114 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Quick Crisis Response by : Bruce T. Blythe

Download or read book The Manager’s Guide to Quick Crisis Response written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2016-08-02 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Avoid being “blindsided” by an unexpected emergency or crisis in the workplace – violence, natural disaster, or worse! Bruce Blythe’s The Manager’s Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively – on behalf of yourself and your co-workers – in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires. “Hope for the best and prepare for the worst” sums up Blythe’s philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours. With Blythe’s advice, you can act fast to: Find out the accurate facts you need to strategize and implement a response. Compile a checklist of immediate action items. Create a crisis command center (CCC. Select the best people for your action team and determine action steps. . Understand how to make good decisions in a crisis or emergency. . Handle the human side of a traumatic incident. . Set priorities in multiple timeframes. . Establish a “new normal” as everyone phases back into productive work after the incident. To help you take the actions that will make a difference, the book includes: Practical forms, checklists, cases studies, and real-life examples. “Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.

Blindsided

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Author : Bruce T. Blythe
Publisher : Rothstein Publishing
ISBN 13 : 1931332711
Total Pages : 436 pages
Book Rating : 4.9/5 (313 download)

Book Synopsis Blindsided by : Bruce T. Blythe

Download or read book Blindsided written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2014-10-01 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: When “blindsided” by a crisis, are you ready to be the real leader who brings strength of character and split-second action to restore a “new normal”? Workplace violence, natural disaster, or worse -- it comes down to who you are and what you do in the face of the test. Learn time-tested skills to make a difference in a crisis! In this new, completely updated and expanded 2nd edition of Bruce Blythe’s Blindsided, he walks you through the foolproof step-by-step system to become the kind of leader he calls a “crisis whisperer.” Result: You will never be “blindsided” again! In the first half of the book, Blythe lands you in the middle of a fast-breaking crisis – an active shooter in the corridor outside your office -- and uses real-world case studies, examples, and checklists to show what a top-notch leader would need to do in each phase of the crisis. Then, in the second half of the book, he demonstrates how to apply this knowledge to develop and implement your own crisis management plan. Blindsided is two books in one: Crisis Response and Crisis Preparedness. NEW in the 2nd edition: • How to apply the “Reasonable Person Test” and “Wall Street Journal Test” to crisis decision management decisions in advance. New chapter on Reputation Management shows how to make the right decisions, before reputation and bottom line suffer! • How to avoid falling into the "Crisis Red Zone," in which your leadership effectiveness can evaporate • How to lead the workforce into a "New Normal," even in the wake of the most upsetting and disorienting crisis • How to develop Crisis Response Teams as part of your Crisis Management Plan - selecting and training the right people for the job. • How to anticipate important Crisis Management risks that are trending and will be part of your future - and how to prepare for them in a Crisis Management Plan that works for today and tomorrow Practical forms, checklists, cases studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools: • Quick use response guide at the end of each chapter - all 15 can form a handy pocket guide. • Incident checklists for 9 major types of crisis - accidental death, chemical/toxic exposure, earthquake, and more. • Special guide for organizing in advance to address the needs of families of those who are injured or lost in an event - with sample conversations. Instructor's Manual and 300+ classroom slides available upon book adoption. Professors: Request a complimentary copy. QUOTES “Takes the reader through some of the toughest moments in the life of a leader…moments that create legendary leaders or cut short promising careers.” – Daniel Diermeier, Dean of the Harris School of Public Policy and Emmett Dedmon Professor of Public Administration, University of Chicago "Having served as CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines." - Luke R. Corbett, Lead Independent Director of OGE Energy Corporation and Former Chairman and Chief Executive Officer of Kerr-McGee Corporation. “I loved the first edition…and Bruce's experience and insight since that time has expanded to make this [second edition]…an advanced textbook which incorporates the many substantial changes in our world over the past decade – from the expansion of terrorism to communicative diseases to the role of the Internet in all crises.” – Jonathan Bernstein, President of Bernstein Crisis Management, Inc.

The Manager’s Guide to Quick Crisis Response:

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Author : Bruce T. Blythe
Publisher : Rothstein Publishing
ISBN 13 : 1944480234
Total Pages : 114 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Quick Crisis Response: by : Bruce T. Blythe

Download or read book The Manager’s Guide to Quick Crisis Response: written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2016-08-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Avoid being “blindsided” by an unexpected emergency or crisis in the workplace – violence, natural disaster, or worse! Bruce Blythe’s The Manager’s Guide to Quick Response in a Crisis: Effective Action in an Emergency offers the time-tested skills that prepare you to act effectively – on behalf of yourself and your co-workers – in the face of threat and chaos. Blythe uses real-world case studies, examples, and checklists to help you be the top-notch leader the situation requires. “Hope for the best and prepare for the worst” sums up Blythe’s philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours. With Blythe’s advice, you can act fast to: *Find out the accurate facts you need to strategize and implement a response. *Compile a checklist of immediate action items.

Create a crisis command center (CCC). *Select the best people for your action team and determine action steps. . *Understand how to make good decisions in a crisis or emergency. . *Handle the human side of a traumatic incident. .

Set priorities in multiple timeframes. *Establish a “new normal” as everyone phases back into productive work after the incident. To help you take the actions that will make a difference, the book includes: *Practical forms, checklists, cases studies, and real-life examples. *“Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.

Campus Crisis Management

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Author : Eugene L. Zdziarski
Publisher : John Wiley & Sons
ISBN 13 : 0787978744
Total Pages : 393 pages
Book Rating : 4.7/5 (879 download)

Book Synopsis Campus Crisis Management by : Eugene L. Zdziarski

Download or read book Campus Crisis Management written by Eugene L. Zdziarski and published by John Wiley & Sons. This book was released on 2007-03-30 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, hands-on resource that is filled with examples,samples, forms, and checklists, Campus Crisis Managementwill help administrators evaluate, revise, or establish acomprehensive crisis management plan appropriate for theirinstitution. Campus Crisis Management contains the must-haveinformation on crisis management and · Explains how todevelop a comprehensive crisis management system · Identifies thedifferent types of crises using the Crisis Matrix · Examines thestructure, operation, and training of a crisis team · Presents acomprehensive approach for developing a campus crisis managementplan · Exploresstrategies for working with the media · Tells how towork with outside agencies · Includesinformation on critical incident stress management

Manager's Guide to Crisis Management

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Author : Jonathan Bernstein
Publisher : McGraw Hill Professional
ISBN 13 : 0071776133
Total Pages : 192 pages
Book Rating : 4.0/5 (717 download)

Book Synopsis Manager's Guide to Crisis Management by : Jonathan Bernstein

Download or read book Manager's Guide to Crisis Management written by Jonathan Bernstein and published by McGraw Hill Professional. This book was released on 2011-11-11 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques

Crisis Management

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Author : Ian I. Mitroff
Publisher : Jossey-Bass
ISBN 13 : 9781555425630
Total Pages : 164 pages
Book Rating : 4.4/5 (256 download)

Book Synopsis Crisis Management by : Ian I. Mitroff

Download or read book Crisis Management written by Ian I. Mitroff and published by Jossey-Bass. This book was released on 1993 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all levels and in every department--the practical, hands-on tools they need to determine where their organization is vulnerable and where they are prepared, who will be affected, and what strategies will work best for managing a crisis when it occurs.

The Manager’s Guide to Enterprise Security Risk Management

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Author : Brian J. Allen, Esq., CISSP, CISM, CPP, CFE
Publisher : Rothstein Publishing
ISBN 13 : 1944480242
Total Pages : 114 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Enterprise Security Risk Management by : Brian J. Allen, Esq., CISSP, CISM, CPP, CFE

Download or read book The Manager’s Guide to Enterprise Security Risk Management written by Brian J. Allen, Esq., CISSP, CISM, CPP, CFE and published by Rothstein Publishing. This book was released on 2016-11-15 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is security management changing so fast that you can’t keep up? Perhaps it seems like those traditional “best practices” in security no longer work? One answer might be that you need better best practices! In their new book, The Manager’s Guide to Enterprise Security Risk Management: Essentials of Risk-Based Security, two experienced professionals introduce ESRM. Their practical, organization-wide, integrated approach redefines the securing of an organization’s people and assets from being task-based to being risk-based. In their careers, the authors, Brian Allen and Rachelle Loyear, have been instrumental in successfully reorganizing the way security is handled in major corporations. In this ground-breaking book, the authors begin by defining Enterprise Security Risk Management (ESRM): “Enterprise security risk management is the application of fundamental risk principles to manage all security risks − whether information, cyber, physical security, asset management, or business continuity − in a comprehensive, holistic, all-encompassing approach.” In the face of a continually evolving and increasingly risky global security landscape, this book takes you through the steps of putting ESRM into practice enterprise-wide, and helps you to: Differentiate between traditional, task-based management and strategic, risk-based management. See how adopting ESRM can lead to a more successful security program overall and enhance your own career. . Prepare your security organization to adopt an ESRM methodology. . Analyze and communicate risks and their root causes to all appropriate parties. . Identify what elements are necessary for long-term success of your ESRM program. . Ensure the proper governance of the security function in your enterprise. . Explain the value of security and ESRM to executives using useful metrics and reports. . Throughout the book, the authors provide a wealth of real-world case studies from a wide range of businesses and industries to help you overcome any blocks to acceptance as you design and roll out a new ESRM-based security program for your own workplace.

Executing Crisis

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Author : Dr. Jo Robertson
Publisher : Rothstein Publishing
ISBN 13 : 1944480641
Total Pages : 211 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis Executing Crisis by : Dr. Jo Robertson

Download or read book Executing Crisis written by Dr. Jo Robertson and published by Rothstein Publishing. This book was released on 2019-11-07 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.

The Manager’s Guide to Cybersecurity Law

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Author : Tari Schreider, SSCP, CISM, C|CISO, ITIL Foundation
Publisher : Rothstein Publishing
ISBN 13 : 1944480315
Total Pages : 164 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Cybersecurity Law by : Tari Schreider, SSCP, CISM, C|CISO, ITIL Foundation

Download or read book The Manager’s Guide to Cybersecurity Law written by Tari Schreider, SSCP, CISM, C|CISO, ITIL Foundation and published by Rothstein Publishing. This book was released on 2017-02-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s litigious business world, cyber-related matters could land you in court. As a computer security professional, you are protecting your data, but are you protecting your company? While you know industry standards and regulations, you may not be a legal expert. Fortunately, in a few hours of reading, rather than months of classroom study, Tari Schreider’s The Manager’s Guide to Cybersecurity Law: Essentials for Today’s Business, lets you integrate legal issues into your security program. Tari Schreider, a board-certified information security practitioner with a criminal justice administration background, has written a much-needed book that bridges the gap between cybersecurity programs and cybersecurity law. He says, “My nearly 40 years in the fields of cybersecurity, risk management, and disaster recovery have taught me some immutable truths. One of these truths is that failure to consider the law when developing a cybersecurity program results in a protective façade or false sense of security.” In a friendly style, offering real-world business examples from his own experience supported by a wealth of court cases, Schreider covers the range of practical information you will need as you explore – and prepare to apply – cybersecurity law. His practical, easy-to-understand explanations help you to: Understand your legal duty to act reasonably and responsibly to protect assets and information. Identify which cybersecurity laws have the potential to impact your cybersecurity program. Upgrade cybersecurity policies to comply with state, federal, and regulatory statutes. Communicate effectively about cybersecurity law with corporate legal department and counsel. Understand the implications of emerging legislation for your cybersecurity program. Know how to avoid losing a cybersecurity court case on procedure – and develop strategies to handle a dispute out of court. Develop an international view of cybersecurity and data privacy – and international legal frameworks. Schreider takes you beyond security standards and regulatory controls to ensure that your current or future cybersecurity program complies with all laws and legal jurisdictions. Hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. This book needs to be required reading before your next discussion with your corporate legal department.

School Crisis Management

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Author : Kendall Johnson
Publisher : Hunter House
ISBN 13 : 9780897933056
Total Pages : 252 pages
Book Rating : 4.9/5 (33 download)

Book Synopsis School Crisis Management by : Kendall Johnson

Download or read book School Crisis Management written by Kendall Johnson and published by Hunter House. This book was released on 2000 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This definitive illustrated guide helps schools develop contingency plans and train on-site response teams in crisis management. Updated with new information on the impact of crisis on children, detailed strategies and procedures teach how to manage any emergency that may hit a school. 100 charts can be reproduced as overheads or copied for training sessions.

The Manager's Guide to Bullies in the Workplace

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Author : Vali Hawkins Mitchell, Ph.D, LMHC, REAT, CEAP
Publisher : Rothstein Publishing
ISBN 13 : 1944480129
Total Pages : 106 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager's Guide to Bullies in the Workplace by : Vali Hawkins Mitchell, Ph.D, LMHC, REAT, CEAP

Download or read book The Manager's Guide to Bullies in the Workplace written by Vali Hawkins Mitchell, Ph.D, LMHC, REAT, CEAP and published by Rothstein Publishing. This book was released on 2016-07-15 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a manager, you can usually handle disruptive employees. But sometimes, their emotional states foster workplace tension, even making them a danger to others. Your own confidence is at risk. In The Manager’s Guide to Bullies in the Workplace: Coping with Emotional Terrorists, noted counselor Dr. Vali Hawkins Mitchell gives you sensible advice for keeping the bully from dominating the workgroup and destroying productivity – and maintaining your own healthy emotional balance at the same time. Sometimes the difficult person is an overt physical bully, which makes it easy to simply fire the person. Much of the time, however, the problems are more subtle and build up over periods of time. They undermine your ability to manage your team – and they can spread to the rest of the team, destroying teamwork and productivity. In this short book, Dr. Vali helps you to: Recognize the types of upsetting work situations that bullies exploit to their own advantage, such as change, grief, and violence. Understand why emotional terrorists make it so difficult for you, as a manager, to deal with their behavior. . See the symptomatic tools and techniques of the emotional terrorist, such as harassment, lying to supervisors, tampering with documents, etc. . Conduct training to help other managers and team members recognize and handle the signs of impending emotional conflict – you will love the “Snakes in the Schoolyard” exercise. . Know exactly what to say and not say when you must have a one-on-one interview with someone you consider to be a bully. . Be an effective manager in a world of challenges – protecting and preserving the mental health of your employees and yourself. . Dr. Vali uses realistic examples and humor to help you handle the challenges you face – and to show the degree to which she really understands your situation. With her guidance, you will be more comfortable with knowing when you can handle the situation through simply being the good manager, when you need to call in an outside mental health professional, and when you need to call 911.

The Manager’s Guide to Business Continuity Exercises

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Author : Jim Burtles, KLJ, MMLJ, Hon FBCI
Publisher : Rothstein Publishing
ISBN 13 : 1944480323
Total Pages : 114 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Business Continuity Exercises by : Jim Burtles, KLJ, MMLJ, Hon FBCI

Download or read book The Manager’s Guide to Business Continuity Exercises written by Jim Burtles, KLJ, MMLJ, Hon FBCI and published by Rothstein Publishing. This book was released on 2016-10-06 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: You designed your Business Continuity Plan to keep your business in business regardless of the forces of man and nature. But how do you know that the plan really works? Few companies can afford the recommended full-scale exercises several times a year. In The Manager’s Guide to Business Continuity Exercises, Jim Burtles, an internationally known expert, details the options for conducting a range of tests and exercises to keep your plan effective and up to date. Your challenge is to maintain a good and effective plan in the face of changing circumstances and limited budgets. If your situation is like that in most companies, you really cannot depend on the results of last year’s test or exercise of the plan. People tend to forget, lose confidence, lose interest, or even be replaced by other people who were not involved in your original planning. Jim Burtles explains: “You cannot have any real confidence in your plans and procedures until they have been fully tested...Exercises are the only way we can be sure that the people will be able to interpret the plans and procedures correctly within the requisite timeframe under difficult circumstances.” As you do your job in this constantly shifting context, Jim Burtles helps you to: • Differentiate between an “exercise” and a “test” – and see the value of each in your BC program. • Understand the different types of plans and identify the people who need to be involved in exercises and tests for each. • Use the “Five-Stage Growth Path” – from desktop to walkthrough to full-scale exercise -- to conduct gradual testing, educate personnel, foster capability, and build confidence. • Create a variety of unusual scenario plot-lines that will keep up everyone’s interest. • Identify the eight main elements in developing and delivering a successful BC exercise. • Select and prepare a “delivery team” and a “response team” for your exercise. • Make sure everyone understands the “rules of engagement.” • Use the lessons learned from exercises and tests to audit, update, and maintain the plan. You are well aware that a host of problems may crop up in any kind of company-wide project. These problems can range from basic logistics like time and place, to non-support from executives and managers, to absenteeism, to the weather, to participants forgetting their lines. Throughout the book, Burtles uses his decades of experience working with companies like yours to give you useful examples, case studies, and down-to-earth advice to help you handle the unexpected and work toward the results you are looking for.

Managing Crises

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Author : Arnold M. Howitt
Publisher : CQ Press
ISBN 13 : 1483351327
Total Pages : 673 pages
Book Rating : 4.4/5 (833 download)

Book Synopsis Managing Crises by : Arnold M. Howitt

Download or read book Managing Crises written by Arnold M. Howitt and published by CQ Press. This book was released on 2009-02-11 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.

The Manager’s Guide to Risk Assessment

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Author : Douglas M. Henderson FSA, CBCP
Publisher : Rothstein Publishing
ISBN 13 : 1944480374
Total Pages : 115 pages
Book Rating : 4.9/5 (444 download)

Book Synopsis The Manager’s Guide to Risk Assessment by : Douglas M. Henderson FSA, CBCP

Download or read book The Manager’s Guide to Risk Assessment written by Douglas M. Henderson FSA, CBCP and published by Rothstein Publishing. This book was released on 2017-03-21 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a responsible manager, you need to consider threats to your organization's resilience. In this guide, Douglas M. Henderson will help you follow a clearly explained, step-by-step process to conduct a risk assessment. --

The Public Health Crisis Survival Guide

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Author : Joshua M. Sharfstein
Publisher : Oxford University Press
ISBN 13 : 0197660290
Total Pages : 257 pages
Book Rating : 4.1/5 (976 download)

Book Synopsis The Public Health Crisis Survival Guide by : Joshua M. Sharfstein

Download or read book The Public Health Crisis Survival Guide written by Joshua M. Sharfstein and published by Oxford University Press. This book was released on 2022-09-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Firefighters are taught to battle flames. Police learn to respond quickly to 911 calls. So why are so few health officials prepared for public health crises? Updated to consider the COVID-19 pandemic, The Public Health Crisis Survival Guide is here to help. Whether it's an infectious disease outbreak, a scathing news report, or a sudden budget calamity, this book gives public health readers an honest and practical overview of what to do when things go wrong -- not just to survive, but to lead and thrive in the most difficult circumstances. With examples drawn from history, recent headlines, and the author's own experience at the local, state, and federal levels, this book covers: · how to recognize, manage, and communicate in a crisis · how to pivot from managing a crisis to advocating for long-term policy change that can prevent the crisis from happening again · how to awaken a sense of crisis on a longstanding problem to generate momentum for change · taboo topics, including whether and how to apologize for mistakes Written by a voice of experience, practicality, good humor, and an eye toward the recent COVID-19 pandemic, The Public Health Crisis Survival Guide will be a source of enrichment and reassurance for the next generation of public health students and practitioners.

Crisis Communications: The Definitive Guide to Managing the Message

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Author : Steven Fink
Publisher : McGraw Hill Professional
ISBN 13 : 0071799222
Total Pages : 272 pages
Book Rating : 4.0/5 (717 download)

Book Synopsis Crisis Communications: The Definitive Guide to Managing the Message by : Steven Fink

Download or read book Crisis Communications: The Definitive Guide to Managing the Message written by Steven Fink and published by McGraw Hill Professional. This book was released on 2013-01-25 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW

Crisis Management Handbook

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Author : Debi Scholar
Publisher :
ISBN 13 : 9780983439769
Total Pages : pages
Book Rating : 4.4/5 (397 download)

Book Synopsis Crisis Management Handbook by : Debi Scholar

Download or read book Crisis Management Handbook written by Debi Scholar and published by . This book was released on 2013-04-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: