Service Systems Implementation

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Publisher : Springer Science & Business Media
ISBN 13 : 9781441979049
Total Pages : 310 pages
Book Rating : 4.9/5 (79 download)

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Book Synopsis Service Systems Implementation by : Haluk Demirkan

Download or read book Service Systems Implementation written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-02-07 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models, methods and instantiations) and case study-oriented research with actionable results by illustrating techniques that can be employed in large scale, real world examples. The case studies will help visualize service systems along the four key dimensions of people, information, technology and value propositions which can help enable better integration between them towards higher value propositions. The chapters, written by leading experts in the field, examine a wide range of substantive issues and implementations related to service science in various industries. These contributions also showcase the application of an array of research methods, including surveys, experiments, design science, case studies and frameworks, providing the reader with insights and guidelines to assist in building their own service systems, and thus, moving toward a more favorable service customer and provider experience. Service Systems Implementation, along with its companion text, The Science of Service Systems, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

The Science of Service Systems

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Publisher : Springer Science & Business Media
ISBN 13 : 1441982701
Total Pages : 360 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis The Science of Service Systems by : Haluk Demirkan

Download or read book The Science of Service Systems written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-04-20 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

Fundamentals of Service Systems

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Author :
Publisher : Springer
ISBN 13 : 3319231952
Total Pages : 362 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Fundamentals of Service Systems by : Jorge Cardoso

Download or read book Fundamentals of Service Systems written by Jorge Cardoso and published by Springer. This book was released on 2015-12-12 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

Food Service Systems

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Publisher : Academic Press
ISBN 13 : 0323148034
Total Pages : 500 pages
Book Rating : 4.3/5 (231 download)

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Book Synopsis Food Service Systems by : G Livingston

Download or read book Food Service Systems written by G Livingston and published by Academic Press. This book was released on 2012-12-02 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: Food Service Systems: Analysis, Design, and Implementation contains the proceedings of a conference held in Framington, Massachusetts on April 7-9, 1976. This book provides a comprehensive treatment of the interrelated elements of food service systems as presented in the conference. Particularly, this compilation shows a step-by-step approach to the problems apparent in food service systems. This includes analyzing and optimizing food, labor utilization, facility design, equipment selection, quality control, training, and microbiological and nutritional aspects in food service operations. Each element is tackled from the viewpoint of its analysis and design into a new system, with emphasis on the methodology involved. Some actual case histories of successful food service systems designs and implementation are included. This book will serve as a text for college and university level courses in Food Service Systems and other related courses. Aside from this, it will also be a good reference for food and food systems research workers, consultants, and planners.

Service Systems Implementation

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1441979042
Total Pages : 325 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Service Systems Implementation by : Haluk Demirkan

Download or read book Service Systems Implementation written by Haluk Demirkan and published by Springer Science & Business Media. This book was released on 2011-02-07 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-oriented, application-oriented, design science-oriented (artifacts building: constructs, models, methods and instantiations) and case study-oriented research with actionable results by illustrating techniques that can be employed in large scale, real world examples. The case studies will help visualize service systems along the four key dimensions of people, information, technology and value propositions which can help enable better integration between them towards higher value propositions. The chapters, written by leading experts in the field, examine a wide range of substantive issues and implementations related to service science in various industries. These contributions also showcase the application of an array of research methods, including surveys, experiments, design science, case studies and frameworks, providing the reader with insights and guidelines to assist in building their own service systems, and thus, moving toward a more favorable service customer and provider experience. Service Systems Implementation, along with its companion text, The Science of Service Systems, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.

Smart Product-Service Systems

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Author :
Publisher : Elsevier
ISBN 13 : 0323852475
Total Pages : 254 pages
Book Rating : 4.3/5 (238 download)

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Book Synopsis Smart Product-Service Systems by : Pai Zheng

Download or read book Smart Product-Service Systems written by Pai Zheng and published by Elsevier. This book was released on 2021-06-24 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smart Product-Service Systems draws on innovative practice and academic research to demonstrate the unique benefits of Smart PSS and help facilitate its effective implementation. This comprehensive guide explains how Smart PSS reshapes product-service design in several unique aspects, including a closed-loop product design and redesign manner, value co-creation with integrated human-machine intelligence, and solution design context-awareness. Readers in industry as well as academia will find this to be an invaluable guide to the current body of technical knowledge on Smart Product-Service Systems (Smart PSS), future research trajectories, and experiences of implementation. Rapid development of information and communication technologies, artificial intelligence, and digital technologies have driven today's industries towards the so-called digital servitization era. As a result, a promising IT-driven business paradigm, known as Smart Product-Service Systems (Smart PSS) has emerged, where a large amount of low cost, high performance smart, connected products are leveraged, together with their generated on-demand services, as a single solution bundle to meet individual customer needs. Explains what factors a company needs to consider in their transition towards digital servitization and its advantages Describes how this field relates to the sustainability movement, and how Smart PSS can be implemented in a sustainable way Includes detailed case studies from different industries, including DELTA Electronics Inc. Singapore (smart commercialization), COMAC aviation industry (smart manufacturing servitization), and Van High Tech (smart building services)

Service Design

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Publisher : Rosenfeld Media
ISBN 13 : 1933820616
Total Pages : 216 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Service Design by : Andy Polaine

Download or read book Service Design written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Managing Service Operations

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Publisher : SAGE
ISBN 13 : 1848604661
Total Pages : 312 pages
Book Rating : 4.8/5 (486 download)

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Book Synopsis Managing Service Operations by : Bill Hollins

Download or read book Managing Service Operations written by Bill Hollins and published by SAGE. This book was released on 2006-09-18 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: `Bill Hollins continues his practical investigation of design in the service sector. In this new book with Sadie Shinkins, he provides a down to earth approach to an important topic in the field′ - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Throughout, chapters contain pedagogical features that will help students to get the most from the ideas and examples being presented in the book. They include: - Chapter objectives; - Short cases; - Student exercises; - Chapter summaries; - Further reading section; - A glossary of key terms.

Database System Implementation

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Publisher : Pearson Education India
ISBN 13 : 9788131704134
Total Pages : 676 pages
Book Rating : 4.7/5 (41 download)

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Book Synopsis Database System Implementation by : Garcia-Molina

Download or read book Database System Implementation written by Garcia-Molina and published by Pearson Education India. This book was released on 2000-09 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Emergency Medical Service Systems and Health Planning

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Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Emergency Medical Service Systems and Health Planning by : National Health Planning Information Center

Download or read book Emergency Medical Service Systems and Health Planning written by National Health Planning Information Center and published by . This book was released on 1978 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

NET Web Services

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Publisher : Addison-Wesley Professional
ISBN 13 : 9780321113597
Total Pages : 348 pages
Book Rating : 4.1/5 (135 download)

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Book Synopsis NET Web Services by : Keith Ballinger

Download or read book NET Web Services written by Keith Ballinger and published by Addison-Wesley Professional. This book was released on 2003 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Celebrate Thanksgiving with Annie and Snowball in this Level 2 Ready-to-Read story from the Theodor Seuss Geisel Award-winning creators of Henry and Mudge! Annie loves fall and she especially loves Thanksgiving. There is a big table at Annie's house, and she wants lots of people around it for a yummy dinner. But Annie lives with just her dad and her bunny, Snowball. She doesn't have a big family of her own. Who can she invite to share Thanksgiving?

Practical Implementation Science

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Publisher : Springer Publishing Company
ISBN 13 : 0826186939
Total Pages : 399 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Practical Implementation Science by : Bryan J. Weiner, PhD

Download or read book Practical Implementation Science written by Bryan J. Weiner, PhD and published by Springer Publishing Company. This book was released on 2022-03-18 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prose Award Finalist for Nursing and Allied Health Services Category! Awarded First Place in the AJN 2022 Book of the Year Awards in the Community/Public Health Category! "Practical Implementation Science: Moving Evidence Into Action provides the ideal text for a master’s-level implementation science course. It fills an important gap by focusing on building skills among trainees whose careers will focus more on implementation practice than research, and prepares them to partner with scientists to enhance effective implementation in public health and health systems. Most importantly, my students feel that the book is helping make a topic that can be experienced as complex, very accessible." Donna Shelley, MD, MPH Professor Dept. Public Health Policy and Management Director, Global Center for Implementation Science NYU School of Global Public Health Practical Implementation Science is designed for graduate health professional and advanced undergraduate students who want to master the steps of using implementation science to improve public health. Engaging and accessible, this textbook demonstrates how to implement evidence-based practices effectively through use of relevant theories, frameworks, models, tools, and research findings. Additional real-world case studies across public health, global health, and health policy provide essential context to the major issues facing implementation domestically and globally with consideration of communities in low-to-middle-income countries (LMIC). The textbook is organized around the steps involved in planning, executing, and evaluating implementation efforts to improve health outcomes in communities. Coverage spans assessing the knowledge-practice gap; selecting an evidence-based practice (EBP) to reduce the gap; assessing EBP fit and adapting the EBP; assessing barriers and facilitators of implementation; engaging stakeholders; creating an implementation structure; implementing the EBP; and evaluating the EBP effort. Each chapter includes a "how to" approach to conducting the task at hand. The text also addresses the practical importance of implementation science through disseminating EBPs; scaling up EBPs; sustaining EBPs; and de-implementing practices that are no longer effective. All chapters include learning objectives and summaries with emphasized Key Points for Practice, Common Pitfalls in Practice, and discussion questions to direct learning and classroom discussion. Fit for students of public health, health policy, nursing, medicine, mental health, behavioral health, allied health, and social work, Practical Implementation Science seeks to bridge the gap from scientific evidence to effective practice. Key Features: Soup to Nuts Approach – Distills the steps to selecting, adapting, implementing, evaluating, scaling up, and sustaining evidence-based practices Expert Insight – Editors and chapter authors bring years of experience from leading implementation programs and interventions Multidisciplinary Focus – Utilizes cases and research findings relevant to students of public health, medicine, nursing, mental health, behavioral health, and social work Case Studies and Real-World Examples – Blends frameworks, models, and tools with real-world examples for students interested in both domestic and global health eBook Access – Included with print purchase for use on most mobile devices or computers Instructor's Packet – Complete with an Instructor's Manual, PowerPoint slides, and a Sample Syllabus

Complex Engineering Service Systems

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Publisher : Springer Science & Business Media
ISBN 13 : 0857291890
Total Pages : 470 pages
Book Rating : 4.8/5 (572 download)

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Book Synopsis Complex Engineering Service Systems by : Irene Ng

Download or read book Complex Engineering Service Systems written by Irene Ng and published by Springer Science & Business Media. This book was released on 2011-07-02 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people. Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

Smart Service Systems, Operations Management, and Analytics

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Publisher : Springer Nature
ISBN 13 : 3030309673
Total Pages : 394 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Smart Service Systems, Operations Management, and Analytics by : Hui Yang

Download or read book Smart Service Systems, Operations Management, and Analytics written by Hui Yang and published by Springer Nature. This book was released on 2019-11-25 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.

Business Transformation and Sustainability through Cloud System Implementation

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Publisher : IGI Global
ISBN 13 : 1466664460
Total Pages : 300 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Business Transformation and Sustainability through Cloud System Implementation by : Soliman, Fawzy

Download or read book Business Transformation and Sustainability through Cloud System Implementation written by Soliman, Fawzy and published by IGI Global. This book was released on 2014-09-30 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustaining a competitive edge in today’s business world requires innovative approaches to product, service, and management systems design and performance. Advances in computing technologies have presented managers with additional challenges as well as further opportunities to enhance their business models. Business Transformation and Sustainability through Cloud System Implementation presents novel computing technologies designed for use in business and corporate environments, enabling managers and associates to make the most of the technologies at their disposal. This premier reference work seeks to alert firm management professionals and researchers to the potential risks and benefits associated with emerging technologies and guide firms on the proper selection, maintenance, and use of Web-based computing systems.

z/OS Distributed File Service zSeries File System Implementation z/OS V1R13

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Author :
Publisher : IBM Redbooks
ISBN 13 : 0738436402
Total Pages : 518 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis z/OS Distributed File Service zSeries File System Implementation z/OS V1R13 by : Paul Rogers

Download or read book z/OS Distributed File Service zSeries File System Implementation z/OS V1R13 written by Paul Rogers and published by IBM Redbooks. This book was released on 2012-10-18 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: The z/OS® Distributed File Service zSeries® File System (zFS) is a z/OS UNIX® file system that can be used like the Hierarchical File System (HFS). zFS file systems contain files and directories, including Access Control Lists (ACLs), that can be accessed with the z/OS HFS application programming interfaces (APIs). zFS file systems can be mounted into the z/OS UNIX hierarchy along with other local or remote file system types (for example, HFS, TFS, AUTOMNT, NFS, and so on). zFS does not replace HFS, but it is the z/OS UNIX strategic file system and IBM® recommends migrating HFS file systems to zFS. Beginning with z/OS V1R7, there are no restrictions for file system structures that should be kept as HFS instead of zFS. This IBM Redbooks® publication helps you to install, tailor, and configure new zFS file systems. This information can be used by system administrators who work with the zFS component of the IBM z/OS Distributed File Service base element. The book provides a broad description of the new architecture of the zFS file system for all releases up to zFS V1R13. You can use it as a reference when converting HFS file systems to zFS file systems. It will help you to create a solution for migrating to zFS file systems, and to understand the performance differences between HFS file systems and zFS file systems.

The Science of Service Systems

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Author :
Publisher : Springer
ISBN 13 : 9781441982698
Total Pages : 360 pages
Book Rating : 4.9/5 (826 download)

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Book Synopsis The Science of Service Systems by : Haluk Demirkan

Download or read book The Science of Service Systems written by Haluk Demirkan and published by Springer. This book was released on 2011-04-29 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. The Science of Service Systems, along with its companion text, Service Systems Implementation, is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science.