Fundamentals Of Service Systems

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Fundamentals of Service Systems

Author : Jorge Cardoso
Publisher : Springer
ISBN 13 : 3319231952
Total Pages : 362 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Fundamentals of Service Systems by : Jorge Cardoso

Download or read book Fundamentals of Service Systems written by Jorge Cardoso and published by Springer. This book was released on 2015-12-12 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

Fundamentals of Service Systems

Author : Jorge Cardoso
Publisher :
ISBN 13 : 9783319231969
Total Pages : pages
Book Rating : 4.2/5 (319 download)

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Book Synopsis Fundamentals of Service Systems by : Jorge Cardoso

Download or read book Fundamentals of Service Systems written by Jorge Cardoso and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.

Hydraulics

Author : Deere & Company
Publisher : John Deere Publishing
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Hydraulics by : Deere & Company

Download or read book Hydraulics written by Deere & Company and published by John Deere Publishing. This book was released on 1992 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains principles of hydraulics, including pumps, valves, motors, cylinders, and accumulators. Provides a flow chart of complete systems.

Fundamentals of Information Systems Security

Author : David Kim
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1284031640
Total Pages : 569 pages
Book Rating : 4.2/5 (84 download)

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Book Synopsis Fundamentals of Information Systems Security by : David Kim

Download or read book Fundamentals of Information Systems Security written by David Kim and published by Jones & Bartlett Publishers. This book was released on 2013-07-11 with total page 569 pages. Available in PDF, EPUB and Kindle. Book excerpt: PART OF THE JONES & BARTLETT LEARNING INFORMATION SYSTEMS SECURITY & ASSURANCE SERIES Revised and updated with the latest information from this fast-paced field, Fundamentals of Information System Security, Second Edition provides a comprehensive overview of the essential concepts readers must know as they pursue careers in information systems security. The text opens with a discussion of the new risks, threats, and vulnerabilities associated with the transformation to a digital world, including a look at how business, government, and individuals operate today. Part 2 is adapted from the Official (ISC)2 SSCP Certified Body of Knowledge and presents a high-level overview of each of the seven domains within the System Security Certified Practitioner certification. The book closes with a resource for readers who desire additional material on information security standards, education, professional certifications, and compliance laws. With its practical, conversational writing style and step-by-step examples, this text is a must-have resource for those entering the world of information systems security. New to the Second Edition: - New material on cloud computing, risk analysis, IP mobility, OMNIBus, and Agile Software Development. - Includes the most recent updates in Information Systems Security laws, certificates, standards, amendments, and the proposed Federal Information Security Amendments Act of 2013 and HITECH Act. - Provides new cases and examples pulled from real-world scenarios. - Updated data, tables, and sidebars provide the most current information in the field.

Fundamentals of Information Systems

Author : Ralph Stair
Publisher :
ISBN 13 : 9781305634268
Total Pages : 544 pages
Book Rating : 4.6/5 (342 download)

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Book Synopsis Fundamentals of Information Systems by : Ralph Stair

Download or read book Fundamentals of Information Systems written by Ralph Stair and published by . This book was released on 2015-01-01 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equipping you with a solid understanding of the core principles of IS and how it is practiced, the brief FUNDAMENTALS OF INFORMATION SYSTEMS, 8E covers the latest developments from the field and their impact on the rapidly changing role of today's IS professional. A concise nine chapters, this streamlined book includes expansive coverage of mobile solutions, energy and environmental concerns, cloud computing, IS careers, virtual communities, global IS work solutions, and social networking. You learn firsthand how information systems can increase profits and reduce costs as you explore new information on e-commerce and enterprise systems, artificial intelligence, virtual reality, green computing, and other issues reshaping the industry. The book also introduces the challenges and risks of computer crimes, hacking, and cyberterrorism. A long-running example illustrates how technology was used in the design, development, and production of this book. No matter where your career path may lead, FUNDAMENTALS OF INFORMATION SYSTEMS, 8E can help you maximize your success as an employee, a decision maker, and a business leader.

Energy Services Fundamentals and Financing

Author : David Borge-Diez
Publisher : Academic Press
ISBN 13 : 0128226676
Total Pages : 346 pages
Book Rating : 4.1/5 (282 download)

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Book Synopsis Energy Services Fundamentals and Financing by : David Borge-Diez

Download or read book Energy Services Fundamentals and Financing written by David Borge-Diez and published by Academic Press. This book was released on 2020-10-30 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Energy Services Fundamentals and Financing, first volume of the Energy Services and Management series, provides a global view of energy services schemes and practices. The book discusses the role of energy services within the larger energy landscape and explores key technical aspects of energy systems for power, heating and cooling, including renewable energy systems and combined heat and power. The book analyzes energy efficiency in several electrical devices, such as motors, lighting and vehicles. It then examines actual energy services business models and policy, before presenting a quick reference section that includes key models and calculations. Provides an innovative approach to the fundamental aspects related with energy services, including technology implementation and financial schemes Discusses tools to measure process efficiency and sustainability in power and heating applications Includes case studies, models and calculations, both technical and financial, as well as downloadable data for simulation and modeling

Fundamentals of EMS, NMS and OSS/BSS

Author : Jithesh Sathyan
Publisher : CRC Press
ISBN 13 : 1420085743
Total Pages : 588 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Fundamentals of EMS, NMS and OSS/BSS by : Jithesh Sathyan

Download or read book Fundamentals of EMS, NMS and OSS/BSS written by Jithesh Sathyan and published by CRC Press. This book was released on 2016-04-19 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. The changes in services and underlying networks that this always-on culture creates make it essential for service providers to understand the evolving business logic and appropriate support systems for service delivery, billing, and revenue assurance. Supplying an end-to-end understanding of telecom management layers, Fundamentals of EMS, NMS and OSS/BSS is a complete guide to telecom resource and service management basics. Divided into four sections: Element Management System, Network Management System, Operation/Business Support Systems, and Implementation Guidelines, the book examines standards, best practices, and the industries developing these systems. Each section starts with basics, details how the system fits into the telecom management framework, and concludes by introducing more complex concepts. From the initial efforts in managing elements to the latest management standards, the text: Covers the basics of network management, including legacy systems, management protocols, and popular products Deals with OSS/BSS—covering processes, applications, and interfaces in the service/business management layers Includes implementation guidelines for developing customized management solutions The book includes chapters devoted to popular market products and contains case studies that illustrate real-life implementations as well as the interaction between management layers. Complete with detailed references and lists of web resources to keep you current, this valuable resource supplies you with the fundamental understanding and the tools required to begin developing telecom management solutions tailored to your customer’s needs.

Fundamentals of Business Intelligence

Author : Wilfried Grossmann
Publisher : Springer
ISBN 13 : 3662465310
Total Pages : 348 pages
Book Rating : 4.6/5 (624 download)

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Book Synopsis Fundamentals of Business Intelligence by : Wilfried Grossmann

Download or read book Fundamentals of Business Intelligence written by Wilfried Grossmann and published by Springer. This book was released on 2015-06-02 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive and systematic introduction to transforming process-oriented data into information about the underlying business process, which is essential for all kinds of decision-making. To that end, the authors develop step-by-step models and analytical tools for obtaining high-quality data structured in such a way that complex analytical tools can be applied. The main emphasis is on process mining and data mining techniques and the combination of these methods for process-oriented data. After a general introduction to the business intelligence (BI) process and its constituent tasks in chapter 1, chapter 2 discusses different approaches to modeling in BI applications. Chapter 3 is an overview and provides details of data provisioning, including a section on big data. Chapter 4 tackles data description, visualization, and reporting. Chapter 5 introduces data mining techniques for cross-sectional data. Different techniques for the analysis of temporal data are then detailed in Chapter 6. Subsequently, chapter 7 explains techniques for the analysis of process data, followed by the introduction of analysis techniques for multiple BI perspectives in chapter 8. The book closes with a summary and discussion in chapter 9. Throughout the book, (mostly open source) tools are recommended, described and applied; a more detailed survey on tools can be found in the appendix, and a detailed code for the solutions together with instructions on how to install the software used can be found on the accompanying website. Also, all concepts presented are illustrated and selected examples and exercises are provided. The book is suitable for graduate students in computer science, and the dedicated website with examples and solutions makes the book ideal as a textbook for a first course in business intelligence in computer science or business information systems. Additionally, practitioners and industrial developers who are interested in the concepts behind business intelligence will benefit from the clear explanations and many examples.

Fundamentals of Operating Systems

Author : LISTER
Publisher : Springer Science & Business Media
ISBN 13 : 1489926860
Total Pages : 172 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Fundamentals of Operating Systems by : LISTER

Download or read book Fundamentals of Operating Systems written by LISTER and published by Springer Science & Business Media. This book was released on 2013-06-29 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: An operating system is probably the most important part of the body of soft ware which goes with any modern computer system. I ts importance is reflected in the large amount of manpower usually invested in its construction, and in the mystique by which it is often surrounded. To the non-expert the design and construction of operating systems has often appeared an activity impenetrable to those who do not practise it. I hope this book will go some way toward dispelling the mystique, and encourage a greater general understanding of the principles on which operating systems are constructed. The material in the book is based on a course of lectures I have given for the past few years to undergraduate students of computer science. The book is therefore a suitable introduction to operating systems for students who have a basic grounding in computer science, or for people who have worked with computers for some time. Ideally the reader should have a knowledge of prorramming and be familiar with general machine architecture, common data structures such as lists and trees, and the functions of system software such as compilers, loaders, and editors. I t will also be helpful if he has had some experience of using a large operating system, seeing it, as it were, from the out side.

Smart Service Systems, Operations Management, and Analytics

Author : Hui Yang
Publisher : Springer Nature
ISBN 13 : 3030309673
Total Pages : 394 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Smart Service Systems, Operations Management, and Analytics by : Hui Yang

Download or read book Smart Service Systems, Operations Management, and Analytics written by Hui Yang and published by Springer Nature. This book was released on 2019-11-25 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.

Guide to Modeling and Simulation of Systems of Systems

Author : Bernard Zeigler
Publisher : Springer Science & Business Media
ISBN 13 : 1447145704
Total Pages : 50 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis Guide to Modeling and Simulation of Systems of Systems by : Bernard Zeigler

Download or read book Guide to Modeling and Simulation of Systems of Systems written by Bernard Zeigler and published by Springer Science & Business Media. This book was released on 2012-10-22 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: This user’s reference is a companion to the separate book also titled “Guide to Modelling and Simulation of Systems of Systems.” The principal book explicates integrated development environments to support virtual building and testing of systems of systems, covering in some depth the MS4 Modelling EnvironmentTM. This user’s reference provides a quick reference and exposition of the various concepts and functional features covered in that book. The topics in the user’s reference are grouped in alignment with the workflow displayed on the MS4 Modeling EnvironmentTM launch page, under the headings Atomic Models, System Entity Structure, Pruning SES, and Miscellaneous. For each feature, the reference discusses why we use it, when we should use it, and how to use it. Further comments and links to related features are also included.

Fundamentals of Medium/Heavy Duty Commercial Vehicle Systems

Author : Gus Wright
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284150933
Total Pages : 1929 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Fundamentals of Medium/Heavy Duty Commercial Vehicle Systems by : Gus Wright

Download or read book Fundamentals of Medium/Heavy Duty Commercial Vehicle Systems written by Gus Wright and published by Jones & Bartlett Learning. This book was released on 2019-07 with total page 1929 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Thoroughly updated and expanded, 'Fundamentals of Medium/Heavy Duty Commercial Vehicle Systems, Second Edition' offers comprehensive coverage of basic concepts building up to advanced instruction on the latest technology, including distributed electronic control systems, energy-saving technologies, and automated driver-assistance systems. Now organized by outcome-based objectives to improve instructional clarity and adaptability and presented in a more readable format, all content seamlessly aligns with the latest ASE Medium-Heavy Truck Program requirements for MTST." --Back cover.

This is Service Design Thinking

Author : Marc Stickdorn
Publisher : Bis Publishers
ISBN 13 : 9789063692797
Total Pages : 376 pages
Book Rating : 4.6/5 (927 download)

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Book Synopsis This is Service Design Thinking by : Marc Stickdorn

Download or read book This is Service Design Thinking written by Marc Stickdorn and published by Bis Publishers. This book was released on 2012 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.

Fundamentals of Intelligent Transportation Systems Planning

Author : Mashrur A. Chowdhury
Publisher : Artech House
ISBN 13 : 9781580531603
Total Pages : 224 pages
Book Rating : 4.5/5 (316 download)

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Book Synopsis Fundamentals of Intelligent Transportation Systems Planning by : Mashrur A. Chowdhury

Download or read book Fundamentals of Intelligent Transportation Systems Planning written by Mashrur A. Chowdhury and published by Artech House. This book was released on 2003 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This one-of-a-kind reference offers you a comprehensive and easy-to-follow introduction to the fundamentals of ITS planning and operations. The book puts special focus on traffic flow issues and principles, and addresses recent security concerns in transportation systems, thus allowing you a greater degree of confidence in the success of your projects before actual implementation.

Library Programs and Services

Author : G. Edward Evans
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 406 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Library Programs and Services by : G. Edward Evans

Download or read book Library Programs and Services written by G. Edward Evans and published by Bloomsbury Publishing USA. This book was released on 2015-06-30 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.

Windows Operating System Fundamentals

Author : Crystal Panek
Publisher : John Wiley & Sons
ISBN 13 : 1119650607
Total Pages : 416 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Windows Operating System Fundamentals by : Crystal Panek

Download or read book Windows Operating System Fundamentals written by Crystal Panek and published by John Wiley & Sons. This book was released on 2019-10-24 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: A clear and concise resource, the ideal guide to Windows for IT beginners Windows Operating System Fundamentals covers everything you need to know about Windows 10. Learn to master the installation process and discover the cool new features of Windows 10, including Edge, Cortana, and more. And because this book follows the Windows Server Operating System Fundamentals MTA Certification, it is perfect for IT professionals who are new to the industry and need an entry point into IT certification. This book covers the basics of the Windows operating system, from setting up user accounts to using the start menu, running applications, and setting up internet access. You’ll be prepared to upgrade a computer to Windows 10 and to master the basic tools necessary to work effectively within the OS. Each chapter closes with a quiz so you can test your knowledge before moving to the next section. Learn to configure your Windows 10 operating system, optimize account controls, configure user profiles, customize system options, and more! Understand how to use Windows applications and tools for managing LAN settings, configuring Microsoft Edge, and setting up remote assistance Use Windows to manage devices like printers, cloud storage, OneDrive, and system devices Maintain, update, protect, and backup your data by configuring Windows Update, automated backup, and system recovery and restore With Windows Operating System Fundamentals, IT Professionals looking to understand more about Windows 10 will gain the knowledge to effectively use applications, navigate files and folders, and upgrade client systems. Thanks to the troubleshooting tools and tips in this book, you can apply your new skills in real-world situations and feel confident while taking the certification exam.

Fundamentals of Queuing Systems

Author : Nick T. Thomopoulos
Publisher : Springer Science & Business Media
ISBN 13 : 146143713X
Total Pages : 182 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Fundamentals of Queuing Systems by : Nick T. Thomopoulos

Download or read book Fundamentals of Queuing Systems written by Nick T. Thomopoulos and published by Springer Science & Business Media. This book was released on 2012-03-27 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.