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Receptionists Make A Difference
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Book Synopsis The Veterinary Receptionist by : John R. Corsan
Download or read book The Veterinary Receptionist written by John R. Corsan and published by Elsevier Health Sciences. This book was released on 2008-06-05 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover
Book Synopsis Making a Difference by : Helen Beebee
Download or read book Making a Difference written by Helen Beebee and published by Oxford University Press. This book was released on 2017-06-03 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making a Difference presents fifteen original essays on causation and counterfactuals by an international team of experts. Collectively, they represent the state of the art on these topics. The essays in this volume are inspired by the life and work of Peter Menzies, who made a difference in the lives of students, colleagues, and friends. Topics covered include: the semantics of counterfactuals, agency theories of causation, the context-sensitivity of causal claims, structural equation models, mechanisms, mental causation, causal exclusion argument, free will, and the consequence argument.
Download or read book Invisible Labor written by Marion Crain and published by Univ of California Press. This book was released on 2016-06-28 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Demographic and technological trends have yielded new forms of work that are increasingly more precarious, globalized, and brand centered. Some of these shifts have led to a marked decrease in the visibility of work or workers. This edited collection examines situations in which technology and employment practices hide labor within the formal paid labor market, with implications for workplace activism, social policy, and law. In some cases, technological platforms, space, and temporality hide workers and sometimes obscure their tasks as well. In other situations, workers may be highly visible--indeed, the employer may rely upon the workers' aesthetics to market the branded product--but their aesthetic labor is not seen as work. In still other cases, the work occurs within a social interaction and appears as leisure--a voluntary or chosen activity--rather than as work. Alternatively, the workers themselves may be conceptualized as consumers rather than as workers. Crossing the occupational hierarchy and spectrum from high- to low-waged work, from professional to manual labor, and from production to service labor, the authors argue for a broader understanding of labor in the contemporary era. This book adopts an interdisciplinary approach that integrates perspectives from law, sociology, and industrial/labor relations"--Provided by publisher.
Book Synopsis Change can be Child’s Play by : Yves Van Durme
Download or read book Change can be Child’s Play written by Yves Van Durme and published by Lannoo Meulenhoff - Belgium. This book was released on 2023-04-25 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are running a multinational or just running a family, change is not like a game of Monopoly, where your piece saunters sedately around the board from start to finish. Instead, it is much more like a game of Ludo, where you can have a number of pieces on the board at the same time, some of which are moving and some of which are not! This is just like in real life, because not moving is also a form of change management. With many years of worldwide experience behind him, Yves Van Durme demonstrates how change can be much easier if you do not automatically regard it as a problem, but see it more as a question of the right mindset. In addition, you will learn more about his highly individualist views on leadership, in which the world of games is never far off. Whether you peruse the book from cover to cover or whether you just dip into it at random, by the end of your reading you will know exactly what kind of leader you are. You will also discover that change is really no more than child's play. "The infinity loop may seem to indicate perpetual effort, but this book brings the positive message that with the right focus, courage, leadership & team spirit you can make change work. A must read for all leaders navigating through transformation and/or building capacity for change." - Gertrud Ingestad - Director-General DG HR at European Commission "In this insightful book, Yves Van Durme works 'the canon' of the digital change world. He has a – always - curious mind, a creative approach and thirty years experience." Paul Gibbons - Partner, Talent and Transformation, IBM and author of The Science of Organizational Change.
Book Synopsis A Hospitable World? by : David Jordhus-Lier
Download or read book A Hospitable World? written by David Jordhus-Lier and published by Routledge. This book was released on 2014-10-30 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is a large and rapidly expanding industry worldwide, and can rightfully be described as a vehicle of globalisation. Hotels are among the cornerstones of the industry often drawing workers from the most vulnerable segments of multicultural labour markets, accommodating and entertaining tourists and business travelers from around the world. This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly geographical approach to understand how different groups of workers experience and respond to challenges in the hospitality industry, and is based on recent theoretical debates and empirical research on hotel workplaces in cities as different as Oslo, Goa, London, Las Vegas and Toronto. A multi-scalar analysis is taken where concrete worker bodies and their physical, emotional and embodied labour are seen in relation to, among other aspects: the regulation of national and regional labour markets, city governments with global city ambitions, and global corporate actors and labour migration patterns. The book sheds light on the hotel workplace as a hierarchical and fragmented social space as well as addressing questions on worker mobility, the fragmentation of work, scales of organisation and how workers can help shape the regulation of their industry. This timely volume brings together contributions from international academics and is valuable reading for all those interested in hospitality, tourism, human geography and globalisation.
Book Synopsis Organizational Change by : Gene Deszca
Download or read book Organizational Change written by Gene Deszca and published by SAGE Publications. This book was released on 2019-09-10 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Show managers of all stripes how to be key change leaders. In today’s world, organizational resilience, adaptability and agility gain new prominence. Awaken, mobilize, accelerate, and institutionalize change with Organizational Change: An Action-Oriented Toolkit. Bridging theory with practice, this new edition uses models, examples, and exercises to help students engage others in the change process. Authors Gene Deszca, Cynthia Ingols, and Tupper F. Cawsey provide tools for implementing, measuring, and monitoring sustainable change initiatives and helping organizations achieve their objectives. The Fourth Edition includes new critical thinking exercises, cases, checklists, and examples as well as updated coverage of key topics such as social media, power dynamics, decision testing, storytelling, and control systems.
Book Synopsis Agile Change Management by : Melanie Franklin
Download or read book Agile Change Management written by Melanie Franklin and published by Kogan Page Publishers. This book was released on 2014-03-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of agile working has been adopted by many organizations that recognize the need to respond quickly and easily to new opportunities and be fit for purpose in a world of complex and continuous change. Combining cutting edge techniques, Agile Change Management offers pioneering tools to ensure your change initiative is embedded, adopted and delivers benefits throughout the organization. Including examples and best practice advice, it enables you to create your own roadmap consisting of all the processes, activities and information needed to manage any type of change initiative. By focusing on completing iterative tasks, the roadmap allows you to respond to different needs as they arise, therefore cutting time spent on planning for unnecessary resources. Also including important advice for creating the right environment for change, Agile Change Management is a comprehensive resource for anyone who wants to build the capabilities of an effective change manager. Online supporting resources include PDFs of appendices from the book on change roles, change management documents, change capabilities, a change activity index and communication activities.
Download or read book Bulletin of Photography written by and published by . This book was released on 1912 with total page 968 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Bulletin of Photography by : John Bartlett
Download or read book Bulletin of Photography written by John Bartlett and published by . This book was released on 1918 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The British Journal of Photography by :
Download or read book The British Journal of Photography written by and published by . This book was released on 1908 with total page 1152 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Liberating Economics, Second Edition by : Drucilla Barker
Download or read book Liberating Economics, Second Edition written by Drucilla Barker and published by University of Michigan Press. This book was released on 2021-02-08 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this brand-new critical analysis of economics, Barker, Bergeron, and Feiner provide a feminist understanding of the economic processes that shape households, labor markets, globalization, and human well-being to reveal the crucial role that gender plays in the economy today. With all new and updated chapters, the second edition of Liberating Economics examines recent trends in inequality, global indebtedness, crises of care, labor precarity, and climate change. Taking an interdisciplinary and intersectional feminist approach, the new edition places even more emphasis on the ways that gender, race, class, sexuality, and nationality shape the economy. It also highlights the centrality of social reproduction in economic systems and makes connections between the economic circumstances of women in global North and global South. Throughout, the authors reject the idea that there is no alternative to our current neoliberal market economy and offer alternative ways of thinking about and organizing economic systems in order to achieve gender-equitable outcomes. Written in an accessible and engaging style, this book will be of interest to students and scholars across a range of fields, policymakers, and any reader interested in creating just futures.
Book Synopsis Medical Receptionists and Secretaries Handbook by : Mari Robbins
Download or read book Medical Receptionists and Secretaries Handbook written by Mari Robbins and published by CRC Press. This book was released on 2017-11-22 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!
Book Synopsis The Sociology of Healthcare Safety and Quality by : Davina Allen
Download or read book The Sociology of Healthcare Safety and Quality written by Davina Allen and published by John Wiley & Sons. This book was released on 2016-09-12 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sociology of Healthcare Safety and Quality presents a series of research-informed readings on the sociological contributions of technologies, practices, experiences, and organizational quality and safety across a range of healthcare contexts. Represents the first collection of peer-reviewed research articles showcasing ways that sociology can contribute to the ongoing policy concern of healthcare safety and quality Features original contributions from leading experts in healthcare related fields from three continents Reveals the state-of-the art in sociological analyses of contemporary healthcare safety and quality along with future directions in the field Offers sociological insights from the perspectives of managers, clinicians, and patients
Author :United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil and Constitutional Rights Publisher : ISBN 13 : Total Pages :152 pages Book Rating :4.:/5 (327 download)
Book Synopsis Equal Employment Opportunities at the Department of Justice by : United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil and Constitutional Rights
Download or read book Equal Employment Opportunities at the Department of Justice written by United States. Congress. House. Committee on the Judiciary. Subcommittee on Civil and Constitutional Rights and published by . This book was released on 1981 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Department of Justice Should Improve Its Equal Employment Opportunity Programs by : United States. General Accounting Office
Download or read book The Department of Justice Should Improve Its Equal Employment Opportunity Programs written by United States. General Accounting Office and published by . This book was released on 1979 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hospitality Reception and Front Office (Procedures and Systems) by : Negi Jagmohan
Download or read book Hospitality Reception and Front Office (Procedures and Systems) written by Negi Jagmohan and published by S. Chand Publishing. This book was released on 2013 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Section-I Concepts, Procedure, Skills & Techniques Section-Ii Conversation Skills: Some English, French, German And Hinidi Communicationalskills
Download or read book Trends written by and published by . This book was released on 2003 with total page 932 pages. Available in PDF, EPUB and Kindle. Book excerpt:
