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Poised For Excellence
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Book Synopsis Poised for Excellence by : Karima Mariama-Arthur
Download or read book Poised for Excellence written by Karima Mariama-Arthur and published by Springer. This book was released on 2018-01-04 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an exceptional resource for leaders at every level across industries. An insightful guidebook comprised of 40 illuminating principles showcasing the fundamental competencies that impact performance in the boardroom and beyond, each chapter includes the following core components: 1) a robust, but succinct discussion introducing each principle; 2) key strategies providing straightforward guidance on how to master each principle; 3) a selection of thoughtful journal questions that allow for meaningful introspection, and finally, 4) a leadership challenge—a stretch goal—that brings each principle into immediate, scalable focus. Whether a seasoned or emerging leader, each reader will discover useful perspectives contained within each chapter designed to firmly orient their thinking and behavior towards leadership excellence. An enduring resource for circumstances in which every leader will inevitably find him or herself confronting, it will also serve as the “go to” professional development resource for elevating leadership brands and facilitating the necessary trench work required to develop competent and confident leaders regardless of industry or expertise. Different from traditional books that provide a one-dimensional view of what leadership is and do little more than categorize existing traits, Poised for Excellence breaks the mold. It creates the context for understanding leadership development as a holistic process: By focusing on the mastery of fundamental principles structured to develop the whole person through service to self and others, it ignites an evolutionary process that cultivates 360 degrees of effective leadership. It directs readers to stake a bold claim to their success and transform the way they show up in the boardroom and beyond. Poised for Excellence was written to nurture the leadership potential in business leaders who desire to operate in excellence and believe that learning and practice are non-negotiable aspects of leadership success.
Book Synopsis Poised for Success by : Jacqueline Whitmore
Download or read book Poised for Success written by Jacqueline Whitmore and published by St. Martin's Press. This book was released on 2011-11-08 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS, Jacqueline Whitmore. In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win clients and customers and influence others. The competitive advantage depends on your ability to use your emotional intelligence and social graces to take your career to the next level. In POISED FOR SUCCESS, Jacqueline Whitmore states that good business etiquette is important, but she also knows that there is more to becoming invaluable at work than simply mastering good behavior. In order to be poised for success, you must cultivate what Jacqueline calls the four "P" qualities: Presence, Polish, Professionalism, and Passion. These include how to: -Package yourself for success by refining your personal brand -Nurture professional relationships with flair -Master the five ways to make yourself more memorable -Learn the seven unwritten rules of workplace etiquette Whitmore, using her 15 years of experience as a protocol and etiquette expert, will arm you with the skills to become more self-aware, more confident and comfortable in your own skin, and better able to communicate with others in a credible, authentic manner.
Book Synopsis POISED for Results by : Mark Wrightsman
Download or read book POISED for Results written by Mark Wrightsman and published by Morgan James Publishing. This book was released on 2023-02-07 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: POISED® for Results offers a comprehensive, effective, and efficient model for organizational leadership and individual and team growth and development. Navigating through each element of the POISED® process, with examples and stories from experience, and relatable historical stories and specific recommendations, POISED® for Results is designed to engage the reader and to provide an imminently usable structure for successful team engagement, strategy development and execution, and continuous growth. Dr. Scott’s expertise in leading, training, and guiding teams provides a seasoned educator’s perspective, and combines with Mark’s global business and organizational leadership experience to reach readers of all backgrounds and experiences. Newer leaders seeking a direction and seasoned leaders eager to finetune their skills of engaging teams with a proven and efficient process and model, will appreciate and be able to take away tools and processes and stimulate thinking for immediate application. The results of the POISED® model as explained in POISED® for Results will accrue in multiple dimensions: individual growth as a leader, a significant increase in team-member engagement by driving “optimal stress” for success and, ultimately, results that come from maximizing organization effectiveness in an efficient manner with focused leadership.
Book Synopsis Towards Managerial Excellence by : M. Sarngadharun
Download or read book Towards Managerial Excellence written by M. Sarngadharun and published by Discovery Publishing House. This book was released on 1996 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book could be profitably used by all those interested in understanding the modern ideas in Management. Contents: Conceptual Framework of Excellence in Management, Coping with Stress to Improve Organisational Health, Total Quality Management: Issues and Process, Benchmarking A Tool to Stay Ahead, Workers Participation A Basis of Satisfaction and Productivity, The Texture of Organisational Coalitions and Managerial Excellence, Vision of Organisational Excellence, Managerial Excellence Through Total Quality Management, Measurement of Managerial Excellence, Organisational Dynamics Under the Changed Global Environment, Need for Integrating Organisational Dynamics and Managerial Excellence, Managerial Excellence in Service Sector, Managerial Excellence in the Small Scale Industrial Sector, Managerial Excellence in NGOs Engaged.
Book Synopsis Demanding Medical Excellence by : Michael L. Millenson
Download or read book Demanding Medical Excellence written by Michael L. Millenson and published by University of Chicago Press. This book was released on 2018-06-01 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Demanding Medical Excellence is a groundbreaking and accessible work that reveals how the information revolution is changing the way doctors make decisions. Michael Millenson, a three-time Pulitzer Prize nominee as a health-care reporter for the Chicago Tribune, illustrates serious flaws in contemporary medical practice and shows ways to improve care and save tens of thousands of lives. "If you read only one book this year, read Demanding Medical Excellence. It's that good, and the revolution it describes is that important."—Health Affairs "Millenson has done yeoman's work in amassing and understanding that avalanche of data that lies beneath most of the managed-care headlines. . . . What he finds is both important and well-explained: inconsistency, overlap, and inattention to quality measures in medical treatment cost more and are more dangerous than most cost-cutting measures. . . . [This book] elevates the healthcare debate to a new level and deserves a wide readership."—Library Journal "An involving, human narrative explaining how we got to where we are today and what lies ahead."—Mark Taylor, Philadelphia Inquirer "Read this book. It will entertain you, challenge, and strengthen you in your quest for better accountability in health care."—Alex R. Rodriguez, M.D., American Journal of Medical Quality "Finally, a health-care book that doesn't wring its hands over the decline of medicine at the hands of money-grubbing corporations. . . . This is a readable account of what Millenson calls a 'quiet revolution' in health care, and his optimism makes for a refreshing change."—Publishers Weekly "With meticulous detail, historical accuracy, and an uncommon understanding of the clinical field, Millenson documents our struggle to reach accountability."—Saty Satya-Murti, M.D., Journal of the American Medical Association
Book Synopsis Mastering OKRs and KPIs for Organizational Excellence by : Walter Kuznezov
Download or read book Mastering OKRs and KPIs for Organizational Excellence written by Walter Kuznezov and published by tredition. This book was released on 2024-03-24 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Mastering OKRs and KPIs for Organizational Excellence: The Blueprint for Sustainable Growth," Walter Kuznezov delivers a comprehensive and insightful exploration into the strategic integration of Objectives and Key Results (OKRs) with Key Performance Indicators (KPIs) to drive unparalleled organizational success. This groundbreaking work serves as both a primer for leaders new to the concept of OKRs and KPIs and a deep dive for those looking to refine and perfect their approach to strategic goal setting. Kuznezov, leveraging his vast experience in strategic planning and performance management, guides readers through the nuanced process of aligning ambitious objectives with measurable outcomes, ensuring that every level of an organization contributes meaningfully to its overarching goals. With a focus on sustainability, "Mastering OKRs and KPIs" offers innovative strategies for fostering a culture of continuous improvement, adaptability, and collaboration. This book is replete with real-world examples, practical tools, and actionable advice, making it an indispensable resource for business leaders, managers, and strategists aiming to harness the transformative power of OKRs and KPIs. Kuznezov not only illuminates the path to organizational excellence but also addresses the common pitfalls and challenges, providing solutions that are both effective and scalable. "Mastering OKRs and KPIs for Organizational Excellence: The Blueprint for Sustainable Growth" is more than just a book; it's a roadmap to achieving strategic harmony and driving your organization to new heights of success. Whether you're looking to refine your current practices or implement OKRs and KPIs for the first time, Kuznezov's insights will prove invaluable in your journey toward sustainable growth and excellence.
Download or read book Driving Excellence written by Mark Aesch and published by Hachette Books. This book was released on 2011-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.
Book Synopsis Programming My Mind for Success by : Dr Piers Finesse
Download or read book Programming My Mind for Success written by Dr Piers Finesse and published by AuthorHouse. This book was released on 2018-08-29 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our lives are built around beliefs. Beliefs based on misinformation will cause our lives to misfire. Dysfunctional beliefs will activate malfunctioning. From our tender ages we are programmed by our environment & genetics. Teachers, parents, siblings, friends, workmates & classmates contribute to this programming. Regrettably, most of the programming is negative, hence we have a propensity & a tendency to be pessimistic. There are scripts, commands, prescriptions & sentences written in our minds that are subliminally controlling us daily. But we need another intentional, deliberate & positive scripting. This book will show you how to pull down these retrogressive community of thoughts & replace them with the appropriate ones. We all need the programming of our minds for success. Beware of what you think because you eventually become an embodiment of your obsessive & compelling thoughts Dr Piers Finesse.
Book Synopsis Unleashing Excellence by : Dennis Snow
Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Download or read book The New Lean written by Kyle Toppazzini and published by CRC Press. This book was released on 2024-06-16 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s rapidly changing business landscape, organizations are challenged not only to adapt to evolving market dynamics but to excel in the face of uncertainty. Continuous improvement emerges as a strategic imperative, offering a systematic approach to enhance processes, boost efficiency, and drive innovation. This book delves into the heart of continuous improvement, providing a roadmap for organizations to navigate their journey toward maturity. The continuous improvement maturity model (CIMM) described in this book is not just a framework, but a holistic guide designed to support organizations in assessing and advancing their continuous improvement capabilities. As the author embarks on this exploration, he presents an approach that spans from foundational practices to advanced strategies. CIMM is a versatile tool adaptable to diverse industries, sectors, and organizational sizes. The key components of CIMM are: Integration with Best Practices— CIMM is not designed in isolation. We highlight its compatibility with established continuous improvement methodologies such as Lean, Six Sigma, Change Management, and Leadership Attributes. Learn how to leverage existing best practices while embracing the unique contributions of CIMM. Practical Application—Real-world examples and practical insights illustrate how organizations have successfully applied CIMM to overcome challenges, drive innovation, and achieve sustainable excellence. These stories offer inspiration and guidance for your own journey.
Download or read book Unreconciled written by Arthur N. Dunning and published by University of Georgia Press. This book was released on 2021-06-01 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do well-meaning people help a community move beyond its past when confronted by those who hold ingrained stereotypes, profit from maintaining the status quo, or are filled with antipathy toward others? This book tells the story of how a Black university president tried to do just that when he led the first non-court ordered merger of an historically Black university with an historically white two-year college in Albany, Georgia. Arthur “Art” N. Dunning came of age in the Black Belt of Alabama during the Jim Crow era. Among many pivotal experiences, he was part of a group of student athletes who helped to integrate Bear Bryant’s University of Alabama football team in 1967. The values instilled in him by his family and those in his close-knit community, together with life experiences through education and from living, working, and traveling abroad over more than forty years as an educator, shaped his approach to leading Albany State University, an HBCU, through its 2016 merger with all-white Darton State College. The community’s reaction to the merger proved to be an extreme example of what our nation is experiencing today. The perceived threat of embracing change while racially integrating two institutions brought out painful stereotypes, racial orthodoxy, tribalism, suspicion, and conspiracy theories. It peeled away a veneer of racial harmony and exposed unhealthy patterns of behavior and entrenched beliefs held by community members of both races. Dunning shares here the hard but valuable leadership lessons learned when his race and his personal southern history intersected with a university and city that were abruptly forced to acknowledge their own history—and were challenged to envision a different future.
Book Synopsis Achieving Customer Experience Excellence through a Quality Management System by : Alka Jarvis
Download or read book Achieving Customer Experience Excellence through a Quality Management System written by Alka Jarvis and published by Quality Press. This book was released on 2016-07-08 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Book Synopsis Redefining Operational Excellence by : Andrew Miller
Download or read book Redefining Operational Excellence written by Andrew Miller and published by AMACOM. This book was released on 2014-06-11 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence. Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore. Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed. This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to: Drive innovation and collaboration Engage customers Attract and retain top people Align strategy and execution Optimize speed Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you’ll discover where!
Book Synopsis SUCCESS ABOVE AVERAGE by : Gabriel Anyanwu
Download or read book SUCCESS ABOVE AVERAGE written by Gabriel Anyanwu and published by Author House. This book was released on 2014-03 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is great need for academic excellence today than ever before. No honour, award or accolade goes to the average person, but all sorts of opportunities and awards overtake the excellent performer. This book is will reveal some secrets you need to achieve success above average. You will learn: - How to set goals for success - How to fight the fears that keep you failing - How to turn your positive believes into reality - How to use your freedom wisely by developing the habit of discipline - How to build wise associations that multiplies your success - How to stay highly motivated for academic success and - How to cultivate the right attitude for success Parents and teachers will learn: - How to influence their children's success - Why their previously intelligent children are now "dummies" and - How to help them become successes again - How to be their children's information distribution machine
Book Synopsis Strategies for Success by : Brett Baughman
Download or read book Strategies for Success written by Brett Baughman and published by iUniverse. This book was released on 2008-11 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for Success delivers proven steps to enhance performance in both business and life and help others to break out of boundaries, think outside the box, and achieve great personal success. Success coach Brett Baughman and follow up specialist, Chanel Ware share a compilation of powerful techniques from recognized leaders such as Chicken Soup for the Soul series co-creator Jack Canfield; featured expert in The Secret, Marie Diamond; and the co-founder of the world famous Money and You program, DC Cordova. This step-by-step collection provides insight that will help others: Define core values Overcome fear Bring the future into focus Become a global entrepreneur Build a network For those ready to take risks without fear of failing and live a purposeful life, Strategies for Success provides the motivation to begin today! "The road to success is a road of learning and Strategies for Success is a great road map, drawn from the mistakes and successes of others, which gives you the direction and the tools to make your journey easier." -Ivan R. Misner, PhD, Founder of BNI, New York Times Bestselling Author
Book Synopsis Creating Excellence by : Craig R. Hickman
Download or read book Creating Excellence written by Craig R. Hickman and published by Routledge. This book was released on 2018-04-17 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Excellence, first published in 1984, proposes a rational yet visionary blend of approaches for a winning, strategy-driven culture that can provide you and your company with the confidence that gets results. Based on a programme of six essential leadership skills – vision, sensitivity, insight, versatility, focus, and patience – this step-by-step blueprint for organisational excellence shows the New Age Executive exactly how to: Know your firm’s capabilities – and make the most of them Motivate your people to peak performance Respond positivity to change from within and without Develop long-term goals and see them through And turn crisis into opportunity All these principles are illustrated with fascinating case studies of the most spectacular successes and failures in the history of American enterprise. In addition, hands-on ‘exercises’ will enable you to test their application to the concerns of your own organisation. Whether you work for a small business or a vast conglomerate, in a hot new industry or a mature, stable environment, Creative Excellence can help make you the most important corporate asset of the eighties – and beyond.
Book Synopsis Power Up Power Down by : Gail Rudolph
Download or read book Power Up Power Down written by Gail Rudolph and published by Morgan James Publishing. This book was released on 2021-07-06 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power Up Power Down offers solutions for women and minorities feeling overlooked, dismissed, frustrated, and undervalued in the workplace.
