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Driving Excellence
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Download or read book Driving Excellence written by Mark Aesch and published by Hachette Books. This book was released on 2011-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.
Book Synopsis Driving Excellence by : Mike J. Jones
Download or read book Driving Excellence written by Mike J. Jones and published by John Wiley & Sons. This book was released on 2006-07-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for DRIVING EXCELLENCE "A well-organized compendium of immense common sense. [The authors'] values-based, walk-the-talk approach recognizes the fast-changing environment we live in. It shows the importance of aggregating and integrating knowledge and experience on a continuing basis. Finally, it demonstrates the significance of creating a culture that reinforces those values and takes pride in thriving on the complexity." —John E. Abele, founder and Director, Boston Scientific Corporation "The Aggregate System is a powerful blend of strategic formula, exceptional culture, and human systems combined into a complete self-perpetuating system to produce exceptional performance. Anyone interested in improving the performance of his or her company should read this book." —Jerry Colangelo, CEO and Chairman, Phoenix Suns "This is not another 'silver bullet' piece of academic advice on how to do a quick fix to some imaginary business. Driving Excellence is a serious and detailed insight into how a real CEO, Steve Sanghi, has transformed a real company, Microchip, into a world-class enterprise. Anyone interested in understanding the realities of implementing and sustaining an enterprise-wide constant improvement plan should read this book." —Dean Kamen, founder and President, DEKA Research & Development Corporation, inventor of the Segway HT, National Inventors Hall of Fame inductee "Driving Excellence is the first book to deal with the integration of all the core elements that are essential to running a business. It should be required reading for all executives and venture firms looking to boost return on invested capital and add some consistency to their growth. High praise is due to Michael Jones and Steve Sanghi for developing a blueprint that works in the real world." —Ed Sperling, Editor in Chief, Electronic News "This book provides a nicely developed framework to understand organizational effectiveness and performance, drawing upon Sanghi's managerial skills, perfected in his significant turnaround performance at Microchip. Importantly, the reader benefits from insight and experience about building an organizational culture productive to performance and competitiveness." —Steven Stralser, PhD, author of MBA in a Day
Book Synopsis Driving the Enterprise to Sustainable Excellence by : Gerhard Johannes Plenert
Download or read book Driving the Enterprise to Sustainable Excellence written by Gerhard Johannes Plenert and published by . This book was released on 2020-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Everything Counts by : Gary Ryan Blair
Download or read book Everything Counts written by Gary Ryan Blair and published by John Wiley & Sons. This book was released on 2009-11-02 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!
Book Synopsis Accelerating Excellence by : James A King
Download or read book Accelerating Excellence written by James A King and published by . This book was released on 2021-05 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ambition is not the problem. Follow through is. In Accelerating Excellence James King draws on his fifteen years of experience as a trusted advisor to some of the worlds most elite and exclusive organisations combined with cutting edge scientific research to reveal the foundational principles that are proven to drive elite performance. This inspiring book is bursting with highly actionable strategies you can apply today that will make you better tomorrow. You will learn how to: Align with the principles all outlier performers have leveraged in order to obtain and sustain elite performance Ignite your psychological firepower and unleash the inner confidence, motivation and resilience that we all know drive success. Apply a methodology that will channel your ambition, talent and effort so allowing you to get better faster. Rapidly acquire skills that stick blowing the 10,000-hour rule out the water. Win the head game mastering your emotions so you can access your best when it matters most Generate breakthrough solutions to innovate and stay ahead of the rest. Accelerating Excellence will revolutionise the way you perceive excellence, potential and talent, crushing some of the most entrenched assumptions along the way. You will emerge inspired about the possibility that exists before you, enriched with purpose, structure and direction along with a biological and psychological edge over the competition.
Book Synopsis Being in the Driving Seat by : Ram Raj
Download or read book Being in the Driving Seat written by Ram Raj and published by Notion Press. This book was released on 2020-11-05 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dear Reader, The book in your hand is not only going to impact your life through the 3 key life design secrets hidden in the simple-yet-profound 7 Steps ESCAPE velocity model to design the life you’d love to live but also the lives of the poorest of the poor people around you, who are neither privileged enough to grab this book nor educated enough to read the wisdom treasured in the book as 100% of author’s royalty from the book’s sales will be reinvested in the education of kids of the poorest of the poor to help them break the vicious circle of poverty by providing them with coaching, mentoring, guidance and support by investing one-hour free life coaching on the weekend through digital life coaching system, in response to the author’s calling to make a positive difference in the lives of people, irrespective of who they are or what they do and his success in an experiment, “How to break the vicious circle of poverty through quality education”. For more details, please visit: https://navodayans-atoz-services.com “The world you inherited was not in your control, but the world you will leave in legacy is very much in your control. So, for what you are waiting for, let’s together make a positive difference in lives of yourself and others and design the world which we’d love to live in!” With love & care Ram Raj
Book Synopsis Operational Excellence by : Gilad Issar
Download or read book Operational Excellence written by Gilad Issar and published by Springer. This book was released on 2016-01-14 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence.
Book Synopsis The Six Principles of Service Excellence by : Theo Gilbert-Jamison
Download or read book The Six Principles of Service Excellence written by Theo Gilbert-Jamison and published by AuthorHouse. This book was released on 2005-08-09 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: In reading this book, you will find that The Six Principles of Service Excellence IS: A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence. More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to realize that The Six Principles of Service Excellence IS NOT: A quick-fix. It is not about herding a group of employees through a 2-4 hour customer service workshop and calling it a day. For everyone, nor every organization. Without 100% commitment and involvement from senior leadership, it will not thrive. A superficial, Pep Rally. It is about making sound decisions and implementing interventions that will create lasting results.
Book Synopsis Execution Excellence by : Sanjiv Anand
Download or read book Execution Excellence written by Sanjiv Anand and published by John Wiley & Sons. This book was released on 2016-04-04 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300 global implementations under his belt across a range of industry sectors, this guide gives you a hands-on framework for putting the BSC methodology into action. Clear, concise, and easy to read, this book skips the theoretical exposition to get right to the point—how can companies use BSC to effectively deploy strategy and drive individual and enterprise performance? You'll find the answers here. The discussion outlines the ways in which firms commonly fail in implementing BSC. These failures can be traced back to common design and implementation flaws: making the process too complicated and focusing on the BSC process rather than the outcome. The discussion will also cover design optimization across a range of key industry sectors. You'll gain expert insight into avoiding these missteps and the practical tools and perspective you need to implement BSC correctly the first time. While the Balanced Scorecard framework is widely accepted and praised, about half of firms that implement it fail to realize the full benefits. The fault lies not with the framework, but with the design, and more importantly—execution. This book gives you the information and tools you need to adopt BSC successfully. Design a BSC that truly and simply reflects your strategy Customize the BSC to reflect your industry's uniqueness Define clear measurements and ownership that suit your strategy Develop a framework for efficient data collection and reporting Implement effective reviews to keep your business on track Use your Balanced Scorecard data to close performance gaps Developed in the early 1990s, the Balanced Scorecard framework has been recognized as one of the most seminal business ideas in the last 75 years. Thousands of companies around the world use BSC to create and maintain a performance-oriented enterprise, yet just as many try and fail. Execution Excellence shows you what you need to know and do to become a BSC success story.
Book Synopsis Cultivating Organizational Excellence by : Albert Ferdinand Aalders
Download or read book Cultivating Organizational Excellence written by Albert Ferdinand Aalders and published by Springer Nature. This book was released on 2023-04-11 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive approach to organizational excellence based on the author’s vast experience in managing excellence at highly innovative and dynamic organizations. It integrates various approaches into a consistent view of achieving excellence in the context of dynamic technological and societal developments. Starting from purpose and mission, it describes stakeholder mapping and analysis, and process and quality management. In turn, it sheds light on how to deal with business dynamics of various types and demonstrates how quantum-mechanical models can help to understand and manage dynamic organizational processes. The book then introduces readers to result measuring and performance management, followed by organizational learning and rewards and recognition. Moreover, it discusses (innovation) ecosystem leverage and organizational culture management as further important capabilities of excellent organizations. Best practices in corporate social responsibility and environmental, social and governance aspects are fully integrated throughout the book, which concludes by explaining how the UN Sustainable Development Goals can be applied to optimize business initiatives. The book is intended as a source of inspiration for managers working under highly dynamic organizational conditions, helping them take their businesses to higher levels. It also provides valuable industrial insights for scholars with an interest in organizational excellence.
Book Synopsis PHARMA FACTORY: in search of excellence by : P K Gondi
Download or read book PHARMA FACTORY: in search of excellence written by P K Gondi and published by Clever Fox Publishing. This book was released on 2023-04-10 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fictional story of introspection on raising standards of a pharmaceutical plant. A story of a pharma plant shifting from compliance to excellence. A compilation of instigative thoughts on operational excellence in pharma manufacturing
Book Synopsis Maintenance Parts Management Excellence by : Don M. Barry
Download or read book Maintenance Parts Management Excellence written by Don M. Barry and published by CRC Press. This book was released on 2023-02-22 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most successful organizations recognize Maintenance Parts and Procurement as a critical success factor to Asset Management Excellence and their fundamental supply chain value proposition. This book works as a guide to all the stakeholders that influence the success of their Maintenance Parts Operation and their enterprise’s bottom line. Maintenance Parts Management Excellence: A Holistic Anatomy defines the Maintenance Parts Managements role in Asset Management Excellence and expands on the importance of the Parts Inventory Planner role in an organization. It discusses how to create a unique Maintenance Parts Management Strategy for an organization and offers insights on the multiple strategies needed to create and maintain a Maintenance Parts inventory policy. The book also provides an organized overall approach to creating Maintenance Parts Management Excellence in an enterprise. Executives with an organization responsible for the construction, management, and disposal of all assets classes (plant, equipment, IT assets), consultants responsible for assignments associated with optimizing life cycle decisions for clients, maintenance, and reliability professionals within an organization, will benefit from this professional plus book. Upper-level undergraduate engineering students, as well as graduate students of management who focus on operations management and engineering graduate students addressing issues of maintenance and reliability engineering, may also be interested in this book.
Book Synopsis The Motorcycle Safety Foundation's Guide to Motorcycling Excellence by : Motorcycle Safety Foundation
Download or read book The Motorcycle Safety Foundation's Guide to Motorcycling Excellence written by Motorcycle Safety Foundation and published by . This book was released on 1995 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to enhance your safety on motorcycle riding.
Author :Stephen A. Schwarzman Publisher :Avid Reader Press / Simon & Schuster ISBN 13 :1501158147 Total Pages :384 pages Book Rating :4.5/5 (11 download)
Book Synopsis What It Takes by : Stephen A. Schwarzman
Download or read book What It Takes written by Stephen A. Schwarzman and published by Avid Reader Press / Simon & Schuster. This book was released on 2019-09-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER From Blackstone chairman, CEO, and co-founder Stephen A. Schwarzman, a long-awaited book that uses impactful episodes from Schwarzman's life to show readers how to build, transform, and lead thriving organizations. Whether you are a student, entrepreneur, philanthropist, executive, or simply someone looking for ways to maximize your potential, the same lessons apply. People know who Stephen Schwarzman is—at least they think they do. He’s the man who took $400,000 and co-founded Blackstone, the investment firm that manages over $500 billion (as of January 2019). He’s the CEO whose views are sought by heads of state. He’s the billionaire philanthropist who founded Schwarzman Scholars, this century’s version of the Rhodes Scholarship, in China. But behind these achievements is a man who has spent his life learning and reflecting on what it takes to achieve excellence, make an impact, and live a life of consequence. Folding handkerchiefs in his father’s linen shop, Schwarzman dreamed of a larger life, filled with purpose and adventure. His grades and athleticism got him into Yale. After starting his career in finance with a short stint at a financial firm called DLJ, Schwarzman began working at Lehman Brothers where he ascended to run the mergers and acquisitions practice. He eventually partnered with his mentor and friend Pete Peterson to found Blackstone, vowing to create a new and different kind of financial institution. Building Blackstone into the leading global financial institution it is today didn’t come easy. Schwarzman focused intensely on culture, hiring great talent, and establishing processes that allow the firm to systematically analyze and evaluate risk. Schwarzman’s simple mantra “don’t lose money” has helped Blackstone become a leading private equity and real estate investor, and manager of alternative assets for institutional investors globally. Both he and the firm are known for the rigor of their investment process, their innovative approach to deal making, the diversification of their business lines, and a conviction to be the best at everything they do. Schwarzman is also an active philanthropist, having given away more than a billion dollars. In philanthropy, as in business, he is drawn to situations where his capital and energy can be applied to drive transformative solutions and change paradigms, notably in education. He uses the skills learned over a lifetime in finance to design, establish, and support impactful and innovative organizations and initiatives. His gifts have ranged from creating a new College of Computing at MIT for the study of artificial intelligence, to establishing a first-of-its-kind student and performing arts center at Yale, to enabling the renovation of the iconic New York Public Library, to founding the Schwarzman Scholars fellowship program at Tsinghua University in Beijing—the single largest philanthropic effort in China’s history from international donors. Schwarzman’s story is an empowering, entertaining, and informative guide for anyone striving for greater personal impact. From deal making to investing, leadership to entrepreneurship, philanthropy to diplomacy, Schwarzman has lessons for how to think about ambition and scale, risk and opportunities, and how to achieve success through the relentless pursuit of excellence. Schwarzman not only offers readers a thoughtful reflection on all his own experiences, but in doing so provides a practical blueprint for success.
Book Synopsis Creating a BPM Center of Excellence (CoE) by : Lisa Dyer
Download or read book Creating a BPM Center of Excellence (CoE) written by Lisa Dyer and published by IBM Redbooks. This book was released on 2013-02-15 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your first business process management (BPM) projects, although radically different in the tooling and the methodology for those people who are directly involved in the project, will be chartered, funded, measured, and managed as with any other IT project. However, for an enterprise to accelerate the radical value that a BPM project proves, the enterprise must transform. Change must occur around projects. Funding, staffing, governance, infrastructure, and virtually every aspect of how BPM solutions are implemented, must change before the enterprise can mature to meet those strategic goals that accelerate the value of BPM beyond a handful of projects. This change is the BPM transformation. Unlike the challenges of the first few BPM projects, this transformation represents an unprecedented challenge to those enterprises that are midway through the pursuit of BPM excellence. This IBM® RedpaperTM publication seeks to eliminate the uncertainty that organizations face in this next generation of BPM, maturing beyond the success of BPM projects. The goals and concepts of dozens of mature BPM organizations are consolidated here and categorized to provide you with clear mandates, with hope that this clarity will provide purpose, and that this purpose will drive excellence. The audience for this IBM Redpaper includes Executive Sponsors, Team Leaders, Lead Architects, Infrastructure Owners, and in general, anyone interested in transforming the enterprise around BPM principles to create a Center of Excellence (CoE).
Book Synopsis The EFQM excellence model for Assessing Organizational Performance by : Chris Hakes
Download or read book The EFQM excellence model for Assessing Organizational Performance written by Chris Hakes and published by Van Haren. This book was released on 2007-07-05 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ‘EFQM Excellence Model’ was introduced at the beginning of 1992 as the framework for assessing organizations for the annual ‘European Excellence Award’. It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress identify and share good management practices, both internally and externally anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements (‘criterion parts’) of the EFQM Excellence Model.
Book Synopsis The 12 Principles of Manufacturing Excellence by : Larry E. Fast
Download or read book The 12 Principles of Manufacturing Excellence written by Larry E. Fast and published by CRC Press. This book was released on 2015-09-24 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following in the tradition of its bestselling predecessor, The 12 Principles of Manufacturing Excellence: A Lean Leader's Guide to Achieving and Sustaining Excellence, Second Edition outlines a comprehensive, proven process for delivering world-class performance while also cultivating the right culture through leadership, mentoring, and hourly asso
