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Author : Charles Lusthaus
Publisher : IDRC
ISBN 13 : 9780889369986
Total Pages : 222 pages
Book Rating : 4.3/5 (699 download)
Download or read book Organizational Assessment written by Charles Lusthaus and published by IDRC. This book was released on 2002 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Assessment: A framework for improving performance
Download or read book Organizational Assessment written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Marie-Hélène Adrien Gary Anderson Charles Lusthaus (Fred Carden)
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (847 download)
Download or read book ORGANIZATIONAL ASSESSMENT A Framework for Improving Performance written by Marie-Hélène Adrien Gary Anderson Charles Lusthaus (Fred Carden) and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Chris Hakes
Publisher : Van Haren
ISBN 13 : 9087538502
Total Pages : 119 pages
Book Rating : 4.0/5 (875 download)
Download or read book The EFQM excellence model for Assessing Organizational Performance written by Chris Hakes and published by Van Haren. This book was released on 2007-07-05 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual European Excellence Award . It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress identify and share good management practices, both internally and externally anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements ( criterion parts ) of the EFQM Excellence Model.
Author : Richard E. Kopelman
Publisher : Routledge
ISBN 13 : 1317359933
Total Pages : 364 pages
Book Rating : 4.3/5 (173 download)
Download or read book Improving Organizational Performance written by Richard E. Kopelman and published by Routledge. This book was released on 2019-12-06 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the Cube One framework, which provides a basis for understanding, diagnosing, and improving organizational performance. It is based on the premise that successful organizations enact practices that satisfy three key constituents: the enterprise itself, customers, and employees. This book offers a uniquely empirical approach by examining enterprise-, customer-, and employee-directed practices. Validity evidence is provided by survey research, studies of financial metrics, and the analysis of cases involving well-known organizations (such as Google, Four Seasons, and Mayo Clinic). The Cube One framework is equally applicable to organizations in the for-profit, nonprofit, and government sectors. After reading this book, students and scholars, as well as organizational practitioners in the fields of organizational behavior and management, will find a practical approach to improving organizational performance.
Author : Kathleen M. Immordino
Publisher : Routledge
ISBN 13 : 135155560X
Total Pages : 254 pages
Book Rating : 4.3/5 (515 download)
Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
Author : Gerald J. Langley
Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)
Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
Author : Kathleen M. Immordino
Publisher : Taylor & Francis
ISBN 13 : 104008480X
Total Pages : 210 pages
Book Rating : 4.0/5 (4 download)
Download or read book Organizational Assessment and Improvement in the Public Sector Workbook written by Kathleen M. Immordino and published by Taylor & Francis. This book was released on 2017-08-25 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector Workbook provides public administration practitioners, at all levels of government, with practical advice and tools they can use in planning and conducting an assessment of their organization and creating usable action plans for implementing the results.This workbook addresses how to:Determine whether an organizational assessment would benefit a particular organizationEvaluate organizational readiness for assessment, in terms of leadership support, organizational priorities, timing, staff engagement, time and energy, and financial resourcesSelect an assessment tool and method Influence decision makers and identify organizational championsCommunicate effectively to internal and external constituentsEngage employees in the processThe book guides decision making about assessment by creating awareness of the available options and considerations, and by providing a framework for discussions that will determine the right approach for an agency. Each chapter consists of both information and tools, including surveys, exercises, and worksheets which can be used by agencies at all levels to determine whether and how to conduct a meaningful organizational assessment, and how to turn the results of that assessment into organizational improvements. Designed specifically to meet the needs of government organizations, using language and examples that illustrate the challenges and the realities of working in the public sector, this workbook provides the tools to help practitioners do more with less and promote
Author : Kim S. Cameron
Publisher : John Wiley & Sons
ISBN 13 : 1118047052
Total Pages : 256 pages
Book Rating : 4.1/5 (18 download)
Download or read book Diagnosing and Changing Organizational Culture written by Kim S. Cameron and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives.
Author : Andrew H. Van de Ven
Publisher : New York : Wiley
ISBN 13 :
Total Pages : 584 pages
Book Rating : 4.F/5 ( download)
Download or read book Measuring and Assessing Organizations written by Andrew H. Van de Ven and published by New York : Wiley. This book was released on 1980 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manual on measurement and improvement of work organization and job design - includes a bibliography pp. 522 to 542.
Author : Andre A de Waal
Publisher : Warden Press
ISBN 13 : 9789492004772
Total Pages : 344 pages
Book Rating : 4.0/5 (47 download)
Download or read book What Makes a High Performance Organization written by Andre A de Waal and published by Warden Press. This book was released on 2019-02-06 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can today's managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals? The answer is in What Makes an HPO. The five critical factors of the HPO Framework - Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality - will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve it yourself. The HPO Framework is the result of a global five-year research project into the genuine success factors of High Performance Organizations (HPOs). The HPO Center, led by Dr de Waal, discovered what really works on the ground in every type of organization rather than what managers think should, or might have, worked. In his book André de Waal gives many real-life examples from a variety of sectors including Finance, Retail, Industry, ICT, High Education and Government, all illustrating the successful workings of the HPO Framework in organizations worldwide. Also included are many interviews with HPO leaders at Microsoft, SABMiller, Svenska Handelsbanken, HP, Tata Steel, Umpqua Bank, Unilever and KLM Royal Dutch Airlines.
Author : Scott Keller
Publisher : John Wiley & Sons
ISBN 13 : 1118097467
Total Pages : 302 pages
Book Rating : 4.1/5 (18 download)
Download or read book Beyond Performance written by Scott Keller and published by John Wiley & Sons. This book was released on 2011-06-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The secret of achieving and sustaining organizational excellence revealed In an ever-changing world where only a third of excellent organizations stay that way over the long term, and where even fewer are able to implement successful change programs, leaders are in need of big ideas and new tools to thrive. In Beyond Performance, McKinsey & Company's Scott Keller and Colin Price give you everything you need to build an organization that can execute in the short run and has the vitality to prosper over the long term. Drawing on the most exhaustive research effort of its kind on organizational effectiveness and change management, Keller and Price put hard science behind their big idea: that the health of an organization is equally as important as its performance. In the book's foreword, management guru Gary Hamel refers to this notion as "a new manifesto for thinking about organizations." The authors illustrate why copying management best practices from other companies is more dangerous than helpful Clearly explains how to determine the mutually reinforcing combination of management practices that best fits your organization's context Provides practical tools to achieve superior levels of performance and health through a staged change process: aspire, assess, architect, act, and advance. Among these are new techniques for dealing with those aspects of human behavior that are seemingly irrational (and therefore confound even the smartest leaders), yet entirely predictable Ultimately, building a healthy organization is an intangible asset that competitors copy at their peril and that enables you to skillfully adapt to and shape your environment faster than others—giving you the ultimate competitive advantage.
Author : Richard A. Swanson
Publisher : ReadHowYouWant.com
ISBN 13 : 1442955775
Total Pages : 506 pages
Book Rating : 4.4/5 (429 download)
Download or read book Analysis for Improving Performance written by Richard A. Swanson and published by ReadHowYouWant.com. This book was released on 2009-04 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
Author : Colin Talbot
Publisher : OUP Oxford
ISBN 13 : 0191614629
Total Pages : 270 pages
Book Rating : 4.1/5 (916 download)
Download or read book Theories of Performance written by Colin Talbot and published by OUP Oxford. This book was released on 2010-09-30 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: How well do governments do in converting the resources they take from us - like taxes - into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform? This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policies aimed at improving performance. But how much do we know about what actually improves performance of public organisations and services? On what theories, explicit or more often implicit, are these policies based? The answer is: too much and too little. There are dozens of theories, models, assumptions, and prescriptions about 'what works' in improving performance. But there's been very little attempt to 'join up' theories about performance and make some sense of the evidence we have within a coherent theoretical framework. This ground-breaking book sets out to begin to fill this gap by creatively synthesising the various fragments and insights about performance into a framework for systematically exploring and understanding how public sector performance is shaped. It focuses on three key aspects: the external 'performance regime' that drives performance of public agencies; the multiple dimensions that drive performance from within; and the competing public values that frame both of these and shape what public expects from public services.
Author : J. Armstrong
Publisher : Springer
ISBN 13 : 1137310111
Total Pages : 175 pages
Book Rating : 4.1/5 (373 download)
Download or read book Improving International Capacity Development written by J. Armstrong and published by Springer. This book was released on 2013-05-07 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nothing is more important to a new, fragile or developing nation than developing the capacity of its government to support national well-being. Every society is complex; every government is complex. Yet, well-intentioned international development aid, born in an era of infrastructure projects, continues to apply simplistic technical solutions to these wickedly complex development problems. It's an outside-in approach that rarely succeeds, even by the development industry's own admission. But out there, amongst the billions of dollars of failed interventions, there are bright spots of success places where capacity is harnessed, not just for today, but for tomorrow, too. What is working so well? Drawing on research, practical experience, and stories of success, Jim Armstrong explores these emerging approaches.
Author : Franklin A. Markow
Publisher : Baker Books
ISBN 13 : 1493446835
Total Pages : 215 pages
Book Rating : 4.4/5 (934 download)
Download or read book Organizational Behavior in Christian Perspective written by Franklin A. Markow and published by Baker Books. This book was released on 2024-07-23 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational behavior is an important and growing field in leadership and management studies, yet it has been largely overlooked by leaders of churches and other Christian ministries. Franklin Markow, who has been teaching leadership and organizational studies for 25 years, believes a comprehensive understanding of organizational behavior is essential for effective leadership. This introduction to the topic accounts for the unique dynamics of Christian organizations, gives theological foundations, and provides key insights and guidance to those studying or practicing leadership in churches and ministries. Markow proposes and explains organizational behavior using a comprehensive "Five-Level Model," which encompasses the 1) individual, 2) interpersonal, 3) group, 4) organizational, and 5) interorganizational perspectives of organizations. Readers will gain a better understanding of their organization and how people relate to it and to one another. The goal is to help people and organizations thrive and fulfill their God-given missions. Besides utilizing seminal and current sources from the field of organizational studies, Markow draws on interviews with senior-level leaders in churches and nonprofits for fresh and ministry-focused insights. Each chapter includes review questions, case studies, further reading suggestions, and current issue sidebars, making it a perfect textbook for college or seminary leadership classes. It is also a helpful resource for those in church administration and for all leaders who want to broaden their perspective and improve their practice.
Author : Michael I. Harrison
Publisher : SAGE Publications
ISBN 13 : 1544302878
Total Pages : 193 pages
Book Rating : 4.5/5 (443 download)
Download or read book Diagnosing Organizations written by Michael I. Harrison and published by SAGE Publications. This book was released on 2004-09-22 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Click ′Additional Materials′ for downloadable sample chapter Many managers and organizational leaders face shrinking budgets, growing competition, and changing organizational alliances and missions A bewildering array of new technologies and management techniques offer help in handling these challenges. To respond effectively and avoid wasting resources, decision makers need to diagnose organizational conditions, plan changes carefully, and apply appropriate technologies and management techniques. The Third Edition of the bestselling Diagnosing Organizations shows how consultants and applied researchers can help decision makers quickly and flexibly diagnose problems and challenges and decide how to deal with them. Key Features Models for framing diagnostic problems, identifying underlying conditions, and providing feedback Methods for gathering and analyzing diagnostic data Processes for working on a diagnosis with clients and other members of an organization This thoroughly revised edition can help practitioners of diagnosis directly address concerns that are critical to clients, rather than just provide feedback on current conditions and operations. In an authoritative, yet readable fashion author Michael I. Harrison presents updated treatments of the uses of diagnosis, evaluating organizational effectiveness, improving team performance, planning organization redesign projects, and assessing organization-environment relations and competitive strategy. Also treated are the politics of change management, professional dilemmas, and ethical issues confronting practitioners. Professors of research methods across the social sciences will find Diagnosing Organizations, Third Edition an invaluable text for their courses. The second edition was widely adopted in departments of Management, Public Health, Nursing, Education, Public Administration, Psychology, Criminal Justice, and many others.
