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Organizational Assessment And Improvement In The Public Sector Workbook
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Book Synopsis Organizational Assessment and Improvement in the Public Sector Workbook by : Kathleen M. Immordino
Download or read book Organizational Assessment and Improvement in the Public Sector Workbook written by Kathleen M. Immordino and published by CRC Press. This book was released on 2017-08-25 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public agencies at the federal, state, and local levels are realizing just how important it is to assess and improve their current performance and to convey information on their achievements and opportunities to staff, leaders, and decision makers as well as externally to constituents. Organizational Assessment and Improvement in the Public Sector
Book Synopsis Organizational Assessment and Improvement in the Public Sector by : Kathleen M. Immordino
Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
Book Synopsis Public Service Improvement by : Rachel E. Ashworth
Download or read book Public Service Improvement written by Rachel E. Ashworth and published by OUP Oxford. This book was released on 2010-04-29 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.
Book Synopsis Strategic Planning and Decision-Making for Public and Non-Profit Organizations by : Nicolas A. Valcik
Download or read book Strategic Planning and Decision-Making for Public and Non-Profit Organizations written by Nicolas A. Valcik and published by Routledge. This book was released on 2016-03-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides administrators in public and non-profit organizations with direction and a framework from which to lead their organizations effectively. Taking a global approach to the issues administrators need to examine when managing a group of employees at any level (including budgeting and expenditures, forecasting, policy creation and execution, communication and reporting), this book explores the driving forces in organizational decision making. Author Nick Valcik takes a holistic view on organizational management, beginning with the core aspects of public organizations and the leadership competencies necessary to manage an organization successfully. Designed to be used on undergraduate and graduate courses in public administration and in public affairs programs, the book discusses the basics of organizational structure, delves into risk management issues, and offers a set of tools that can be used by administrators to make informed decisions based on actual data or documented processes. Throughout the book, real world case studies provide students and practitioners with a clear understanding of how exactly the right decision tool may be applied when facing a particular decision in any organization.
Book Synopsis Organizational Assessment by : Charles Lusthaus
Download or read book Organizational Assessment written by Charles Lusthaus and published by IDRC. This book was released on 2002 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational Assessment: A framework for improving performance
Book Synopsis Using the "Narcotrafico" Threat to Build Public Administration Capacity between the US and Mexico by : Donald E. Klingner
Download or read book Using the "Narcotrafico" Threat to Build Public Administration Capacity between the US and Mexico written by Donald E. Klingner and published by CRC Press. This book was released on 2014-02-25 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current drug trafficking crisis between the US and Mexico is a "perfect storm" that has caused deaths, disappearances, and widespread fear of violence and insecurity in the border area between these two countries. Current US drug control policies with Mexico are based on a militarized system of border control and characterized by domestic gridlock over drug control and immigration reform. However, because drug trafficking and other underlying issues have both domestic and international consequences, they cannot be resolved unless both countries work together. Using the "Narcotrafico" Threat to Build Public Administration Capacity between the US and Mexico explores how they can do exactly that. Co-edited by two public administration scholars from Mexico and the US and comprising chapters by 18 other experts from Mexico, Canada, and the US, the book demonstrates how the current situation of drug trafficking and violence, on top of the other existing perceptions and conditions, creates a real opportunity for the US to build relationships with its Mexican counterparts at state, local, national, and NGO levels. With chapters written by leading experts working in a broad spectrum of international and domestic US-Mexico policy issues, the book covers immigration, drug flow and conflict, gun-running, money laundering, education and economic and community development in both countries.. Only by supporting bi-national drug policies based on mutual understanding of the border as something that both separates and unites the US and Mexico will it be possible to develop cooperative policies that can lead from militarization to regularization of the US-Mexico border. Twenty years after the signing of NAFTA (North American Free Trade Agreement) in 1994, it is time to recognize the link between effective drug control policies and the emergence of North America as a regional economic, social, and political powerhouse capable of successfully competing with the European Union, China, and other emerging regions in our increasingly globalized world, this book offers concrete, long-term solutions for building cooperative and shared public administrative capacity on both sides of the border.
Book Synopsis Adaptive Administration by : Ferd H. Mitchell
Download or read book Adaptive Administration written by Ferd H. Mitchell and published by CRC Press. This book was released on 2015-11-05 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adaptive Administration: Practice Strategies for Dealing with Constant Change in Public Administration and Policy interprets the critical issues facing the field of public administration today and describes how new approaches to theory and practice have the potential to redesign the field. It will provide you with new strategies for understanding a
Book Synopsis Participatory Budgeting in the United States by : Victoria Gordon
Download or read book Participatory Budgeting in the United States written by Victoria Gordon and published by Routledge. This book was released on 2016-10-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although citizen engagement is a core public service value, few public administrators receive training on how to share leadership with people outside the government. Participatory Budgeting in the United States serves as a primer for those looking to understand a classic example of participatory governance, engaging local citizens in examining budgetary constraints and priorities before making recommendations to local government. Utilizing case studies and an original set of interviews with community members, elected officials, and city employees, this book provides a rare window onto the participatory budgeting process through the words and experiences of the very individuals involved. The central themes that emerge from these fascinating and detailed cases focus on three core areas: creating the participatory budgeting infrastructure; increasing citizen participation in participatory budgeting; and assessing and increasing the impact of participatory budgeting. This book provides students, local government elected officials, practitioners, and citizens with a comprehensive understanding of participatory budgeting and straightforward guidelines to enhance the process of civic engagement and democratic values in local communities.
Book Synopsis Environmental Policymaking and Stakeholder Collaboration by : Shannon K. Orr
Download or read book Environmental Policymaking and Stakeholder Collaboration written by Shannon K. Orr and published by CRC Press. This book was released on 2013-12-09 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A critical appraisal of why environmental policies fail and succeed, Environmental Policymaking and Stakeholder Collaboration provides policy makers with the keys to navigating complicated environmental issues and stakeholder negotiations. It covers theories in environmental policy making and stakeholder management, compares and contrasts failed and successful process and policy, and includes practical guidelines and tools for the practitioner. More than just a theoretical examination, the book presents an extensive tool kit of more than 70 practical and applied ideas to guide the implementation of inclusive stakeholder collaboration. These ideas can be used by governments and organizations to improve decision making and ensure that stakeholders and the general public have a say in public policy. The book covers theories of stakeholder collaboration, building an understanding of why stakeholder collaboration is simultaneously critical for effective policy making and why it is so challenging. While the focus of this book is on environmental policymaking, the theories and tools can be applied to any issue. Government cannot be expected to solve our public problems in isolation: we must ensure that diverse interests are heard and represented in the policymaking process. This book is more than just a theoretical treatise about stakeholder collaboration; it is also a collection of applied and practical tools to ensure that collaboration is put into practice in ways that are effective and meaningful. It helps people with a passion for the environment understand how to get their voices heard and helps governments understand how to listen.
Book Synopsis Sustaining the States by : Marilyn Marks Rubin
Download or read book Sustaining the States written by Marilyn Marks Rubin and published by CRC Press. This book was released on 2014-08-26 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: State fiscal decisions have a significant impact on the US economy. Taken together, subnational governments employ more than one out of every eight workers and provide the bulk of all basic governmental services consumed by individuals and businesses. Sustaining the States: The Fiscal Viability of American State Governments will give you a basic un
Book Synopsis Organizational Development In The Public Sector by : David Carnevale
Download or read book Organizational Development In The Public Sector written by David Carnevale and published by Routledge. This book was released on 2018-04-24 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book defines organizational development (OD) and discusses the philosophy of OD in terms of its assumptions and values. It addresses the issue of change in organizations and deals with groups and group processes since they are the forerunners of teams in organizations.
Book Synopsis Higher Education Quality Assurance in a Changing World：Envisioning the Future of Asia Pacific The Proceedings of 2013─2014 APQN Conferences by : Angela Yung-Chi Hou 等
Download or read book Higher Education Quality Assurance in a Changing World：Envisioning the Future of Asia Pacific The Proceedings of 2013─2014 APQN Conferences written by Angela Yung-Chi Hou 等 and published by Airiti Press. This book was released on 2016-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rapid expansion of higher education institutions throughout the world and education’s increasingly market-based orientation, students, parents, higher educators, employers and governments have a much greater interest in the actual academic quality of universities and colleges in various dimensions in the era of globalization. Universities and colleges are definitely beginning to take on accountability toward related members of the school and societies in the same way that private enterprise does. In this way, universities are supposed to act as an effective organizer and a good learner on how to improve their quality, particularly in research and teaching quality, through several assessment tools. Hence, a major concern for Asian governments is how to assure quality in higher education and how to enhance global competitiveness through a variety of national policies and institutional engagement. As a result, quality assurance mechanisms, which emphasize output monitoring and measurements and systems of accountability and auditing, have become more popular in Asian and other regions.
Book Synopsis Public Sector Performance by : Richard Kearney
Download or read book Public Sector Performance written by Richard Kearney and published by Routledge. This book was released on 2018-03-05 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.
Book Synopsis The Five Most Important Questions Self Assessment Tool by : Peter F. Drucker
Download or read book The Five Most Important Questions Self Assessment Tool written by Peter F. Drucker and published by John Wiley & Sons. This book was released on 2010-11-11 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: This transformational tool offers leaders a critical resource for better understanding their organizations and themselves, honing their skills to become accomplished long-range planners and strategic thinkers. By working through the Participant Workbook, leaders will gain the insight needed to plan for results, learn from customers and clients, and ascertain how to achieve extraordinary levels of performance. The Participant Workbook draws on Peter F. Drucker's The Five Most Important Questions and is grounded in his management philosophies that address the critical aspects that make organizations viable and valuable entities. When leaders answer these questions thoughtfully and address them with purpose, these questions take one down a path to organizational transformation and enlightenment. By leveraging these essential questions, the Participant Workbook challenges leaders to take a close look at the very heart of their organization and what drives it, giving them a means to assess: how to be and how to develop quality, character, mind-set, values, and courage. Drucker's The Five Most Important Questions lead to spirited discussions and action, inspiring positive change and renewed focus. Designed for today's busy professionals, this concise, clear, and accessible workbook for social sector, nonprofit, and socially minded business and government leaders can be used as preparation for a workshop, organizational self-assessment, or as a stand-alone leadership development tool for individuals looking to develop themselves and their organizations. Praise for the Participant Workbook Self-Assessment Tool "Time and again Drucker's The Five Most Important Questions have proven to be the most effective way for nonprofit organizations to conduct self-assessment and develop plans that will help them achieve real and lasting results." —Cathey Brown, founder and CEO, Rainbow Days, Inc., and 2001 Frances Hesselbein Community Innovation Fellow "The Five Most Important Questions Self-Assessment Tool is a gift to the social leadership sector from the late management guru, Peter Drucker, and the Leader to Leader Institute. It makes incredible sense, it is easy to use, and lays the foundation for strategic planning." —Irv Katz, president and CEO, National Human Services Assembly "A must-read for social entrepreneurs who are seeking to dramatically grow their organization's impact without losing sight of the heart of their mission." —Iris Y. Chen, president and CEO, "I Have A Dream" Foundation "High-performing organizations and individuals know that self-assessment through Drucker's The Five Most Important Questions is the starting point for defining today and making tomorrow." —Lee H. Igel, assistant professor, New York University, and president, Peter F. Drucker Society of New York City "This nuts-and-bolts guide has become my compass for urging leaders and managers to ask the right questions, to look beyond what they thought they knew, and to focus on being relevant tomorrow rather than resting on yesterday's achievements." —Lieutenant Commander Carla J. Grantham [U.S. Coast Guard, Retired], Congressional Liaison for Diversity Recruitment and Talent Management, U.S. Coast Guard
Book Synopsis Handbook on Performance Management in the Public Sector by : Deborah Blackman
Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.
Book Synopsis Public Productivity Handbook, Second Edition, by : Marc Holzer
Download or read book Public Productivity Handbook, Second Edition, written by Marc Holzer and published by CRC Press. This book was released on 2004-02-20 with total page 762 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective internal and external connections. It's coverage of new and systematic management approaches and well-defined measurement systems provides guidance on correct utilization of human resources that ensure improvements in productivity and performance. The authors discuss such topics as citizen-driven government and performance, public sector values and productivity, privatization, and productivity barriers in the public sector.
Book Synopsis Theories of Performance by : Colin Talbot
Download or read book Theories of Performance written by Colin Talbot and published by Oxford University Press. This book was released on 2010-09-30 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform? In this book, Colin Talbot examines how we can understand this issue of performance in the public services.
