Leveraging Emotional and Artificial Intelligence for Organisational Performance

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Author :
Publisher : Springer Nature
ISBN 13 : 9819918650
Total Pages : 180 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis Leveraging Emotional and Artificial Intelligence for Organisational Performance by : Catherine Prentice

Download or read book Leveraging Emotional and Artificial Intelligence for Organisational Performance written by Catherine Prentice and published by Springer Nature. This book was released on 2023-05-11 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes a fresh stance and views EI and AI as services that are provided by service employees and machines as organisational offerings to customers. As emotional intelligence (EI) and artificial intelligence (AI) have been cited to have broad effects on individuals, businesses and beyond, this book is focused on the organisational context, specifically how they affect employees and customers from a marketing perspective. The stance in this book is consistent with the conceptualisation of a service. This book holds that intelligence in businesses must turn into organisational assets to manifest their values. Further, this book explores this service-dominant logic era, and compared to tangible products, service plays a key role in organisational performance and customer relationship with the organisation. Intelligence exhibited either by human or machine is not a tangible product, but can be utilised as a service to assist employees in performing tasks and delivering services as well as facilitating business transaction and customer experience. This book is structured as follows. Chapters 2 and 3 demystify emotional and artificial intelligence, from different perspectives, including conceptualisations, the history and evolution of the concepts, how they function and where they can apply to. These discussions help readers understand what exactly these two intelligences are. Chapters 4 and 5 analyse how emotional intelligence is related to employees and customers, respectively, with a focus on service organisations. Chapters 6–8 are dedicated to anatomising AI and how it is operationalised as a service to influence employees and customers. Specifically, viewing AI as a service, Chapter 6 examines the impact of AI service quality and how it is related to employee service quality. Chapter 7 analyses the influence of AI service quality on customers. Based on the discussion in Chapters 6 and 7, Chapter 8 is extended to develop a scale to measure such AI service, named AI service quality. The last three chapters of this book integrate EI and AI to analyse their respective impacts on employees and customers. Chapter 9 proposes EI as a moderator of AI, whereas Chapter 10 proposes AI as a moderator of EI. Chapter 11 employs service profit chain to integrate EI and AI in the chain relationship to understand their effects on both employees and customers. This chapter broadly covers the service industry with a focus on tourism and hospitality sector. The discussion on the impact of EI and AI is complemented with empirical studies conducted in tourism or hospitality context to address their effects in these sectors.

Using Machine Learning to Detect Emotions and Predict Human Psychology

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Author :
Publisher : IGI Global
ISBN 13 :
Total Pages : 332 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Using Machine Learning to Detect Emotions and Predict Human Psychology by : Rai, Mritunjay

Download or read book Using Machine Learning to Detect Emotions and Predict Human Psychology written by Rai, Mritunjay and published by IGI Global. This book was released on 2024-02-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the realm of analyzing human emotions through Artificial Intelligence (AI), a myriad of challenges persist. From the intricate nuances of emotional subtleties to the broader concerns of ethical considerations, privacy implications, and the ongoing battle against bias, AI faces a complex landscape when venturing into the understanding of human emotions. These challenges underscore the intricate balance required to navigate the human psyche with accuracy. The book, Using Machine Learning to Detect Emotions and Predict Human Psychology, serves as a guide for innovative solutions in the field of emotion detection through AI. It explores facial expression analysis, where AI decodes real-time emotions through subtle cues such as eyebrow movements and micro-expressions. In speech and voice analysis, the book unveils how AI processes vocal nuances to discern emotions, considering elements like tone, pitch, and language intricacies. Additionally, the power of text analysis is of great importance, revealing how AI extracts emotional tones from diverse textual communications. By weaving these systems together, the book offers a holistic solution to the challenges faced by AI in understanding the complex landscape of human emotions.

Leveraging AI and Emotional Intelligence in Contemporary Business Organizations

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Author :
Publisher : IGI Global
ISBN 13 :
Total Pages : 471 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Leveraging AI and Emotional Intelligence in Contemporary Business Organizations by : Sharma, Dipanker

Download or read book Leveraging AI and Emotional Intelligence in Contemporary Business Organizations written by Sharma, Dipanker and published by IGI Global. This book was released on 2023-12-18 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.

Impact of Digitalization on Reporting, Tax Avoidance, Accounting, and Green Finance

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Author :
Publisher : IGI Global
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Impact of Digitalization on Reporting, Tax Avoidance, Accounting, and Green Finance by : Alqatan, Ahmad

Download or read book Impact of Digitalization on Reporting, Tax Avoidance, Accounting, and Green Finance written by Alqatan, Ahmad and published by IGI Global. This book was released on 2024-04-01 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital era reporting undergoes a seismic shift as automation takes center stage. The transition from manual reporting to real-time automated systems enhances precision and efficiency and reduces errors, empowering decision-makers. However, this era of digital reporting brings forth a new set of challenges, from data security and privacy concerns to the imperative need for robust cybersecurity measures. Impact of Digitalization on Reporting, Tax Avoidance, Accounting, and Green Finance delves into this transformative wave, comprehensively exploring its consequences on these critical domains. The book meticulously dissects both the positive and negative repercussions, encapsulating the challenges and opportunities that arise in this era of digital metamorphosis. Navigating tax avoidance in a digitalized world unveils a complex dynamic. Digitalization, on the one hand, empowers tax authorities to access and analyze vast datasets, making it challenging for businesses to engage in tax evasion. On the other hand, sophisticated digital tools provide fertile ground for corporations to devise intricate tax avoidance schemes. Striking a balance becomes paramount, necessitating regulatory measures and international cooperation while addressing ethical dimensions in leveraging technology for tax strategies. The book offers a nuanced understanding of the intricate relationship between digitalization and these critical domains, from business professionals and financial analysts to regulatory bodies and sustainability advocates.

Artificial Intelligence for Managers

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Author :
Publisher : BPB Publications
ISBN 13 : 9389898382
Total Pages : 162 pages
Book Rating : 4.3/5 (898 download)

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Book Synopsis Artificial Intelligence for Managers by : Malay A. Upadhyay

Download or read book Artificial Intelligence for Managers written by Malay A. Upadhyay and published by BPB Publications. This book was released on 2020-09-17 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand how to adopt and implement AI in your organization Key Features _ 7 Principles of an AI Journey _ The TUSCANE Approach to Become Data Ready _ The FAB-4 Model to Choose the Right AI Solution _ Major AI Techniques & their Applications: - CART & Ensemble Learning - Clustering, Association Rules & Search - Reinforcement Learning - Natural Language Processing - Image Recognition Description Most AI initiatives in organizations fail today not because of a lack of good AI solutions, but because of a lack of understanding of AI among its end users, decision makers and investors. Today, organizations need managers who can leverage AI to solve business problems and provide a competitive advantage. This book is designed to enable you to fill that need, and create an edge for your career. The chapters offer unique managerial frameworks to guide an organization's AI journey. The first section looks at what AI is; and how you can prepare for it, decide when to use it, and avoid pitfalls on the way. The second section dives into the different AI techniques and shows you where to apply them in business. The final section then prepares you from a strategic AI leadership perspective to lead the future of organizations. By the end of the book, you will be ready to offer any organization the capability to use AI successfully and responsibly - a need that is fast becoming a necessity. What will you learn _ Understand the major AI techniques & how they are used in business. _ Determine which AI technique(s) can solve your business problem. _ Decide whether to build or buy an AI solution. _ Estimate the financial value of an AI solution or company. _ Frame a robust policy to guide the responsible use of AI. Who this book is for This book is for Executives, Managers and Students on both Business and Technical teams who would like to use Artificial Intelligence effectively to solve business problems or get an edge in their careers. Table of Contents 1.Preface 2.Acknowledgement 3.About the Author 4.Section 1: Beginning an AI Journey a. AI Fundamentals b. 7 Principles of an AI Journey c. Getting Ready to Use AI 5.Section 2: Choosing the Right AI Techniques a. Inside the AI Laboratory b. How AI Predicts Values & Categories c. How AI Understands and Predicts Behaviors & Scenarios d. How AI Communicates & Learns from Mistakes e. How AI Starts to Think Like Humans 6.Section 3: Using AI Successfully & Responsibly a. AI Adoption & Valuation b. AI Strategy, Policy & Risk Management 7.Epilogue

Artificial Intelligence

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Author :
Publisher : HBR Insights
ISBN 13 : 9781633697898
Total Pages : 160 pages
Book Rating : 4.6/5 (978 download)

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Book Synopsis Artificial Intelligence by : Harvard Business Review

Download or read book Artificial Intelligence written by Harvard Business Review and published by HBR Insights. This book was released on 2019 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies that don't use AI to their advantage will soon be left behind. Artificial intelligence and machine learning will drive a massive reshaping of the economy and society. What should you and your company be doing right now to ensure that your business is poised for success? These articles by AI experts and consultants will help you understand today's essential thinking on what AI is capable of now, how to adopt it in your organization, and how the technology is likely to evolve in the near future. Artificial Intelligence: The Insights You Need from Harvard Business Review will help you spearhead important conversations, get going on the right AI initiatives for your company, and capitalize on the opportunity of the machine intelligence revolution. Catch up on current topics and deepen your understanding of them with the Insights You Need series from Harvard Business Review. Featuring some of HBR's best and most recent thinking, Insights You Need titles are both a primer on today's most pressing issues and an extension of the conversation, with interesting research, interviews, case studies, and practical ideas to help you explore how a particular issue will impact your company and what it will mean for you and your business.

AI and Emotional Intelligence for Modern Business Management

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Author :
Publisher : IGI Global
ISBN 13 :
Total Pages : 437 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis AI and Emotional Intelligence for Modern Business Management by : Bhardwaj, Bhawana

Download or read book AI and Emotional Intelligence for Modern Business Management written by Bhardwaj, Bhawana and published by IGI Global. This book was released on 2023-10-16 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.

AI for People and Business

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1492036528
Total Pages : 316 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis AI for People and Business by : Alex Castrounis

Download or read book AI for People and Business written by Alex Castrounis and published by "O'Reilly Media, Inc.". This book was released on 2019-07-05 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: If youâ??re an executive, manager, or anyone interested in leveraging AI within your organization, this is your guide. Youâ??ll understand exactly what AI is, learn how to identify AI opportunities, and develop and execute a successful AI vision and strategy. Alex Castrounis,founder and CEO of Why of AI, Northwestern University Adjunct, advisor, and former IndyCar engineer and data scientist, examines the value of AI and shows you how to develop an AI vision and strategy that benefits both people and business. AI is exciting, powerful, and game changingâ??but too many AI initiatives end in failure. With this book, youâ??ll explore the risks, considerations, trade-offs, and constraints for pursuing an AI initiative. Youâ??ll learn how to create better human experiences and greater business success through winning AI solutions and human-centered products. Use the bookâ??s AIPB Framework to conduct end-to-end, goal-driven innovation and value creation with AI Define a goal-aligned AI vision and strategy for stakeholders, including businesses, customers, and users Leverage AI successfully by focusing on concepts such as scientific innovation and AI readiness and maturity Understand the importance of executive leadership for pursuing AI initiatives "A must read for business executives and managers interested in learning about AI and unlocking its benefits. Alex Castrounis has simplified complex topics so that anyone can begin to leverage AI within their organization." - Dan Park, GM & Director, Uber "Alex Castrounis has been at the forefront of helping organizations understand the promise of AI and leverage its benefits, while avoiding the many pitfalls that can derail success. In this essential book, he shares his expertise with the rest of us." - Dean Wampler, Ph.D., VP, Fast Data Engineering at Lightbend

Strategic Human Resource Development in Practice

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Author :
Publisher : Springer
ISBN 13 : 9783030957773
Total Pages : 0 pages
Book Rating : 4.9/5 (577 download)

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Book Synopsis Strategic Human Resource Development in Practice by : Lyle Yorks

Download or read book Strategic Human Resource Development in Practice written by Lyle Yorks and published by Springer. This book was released on 2023-07-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines human resource development (HRD) strategy as a learning process, connecting learning and adult development with organizational development and change, and talent development, with a particular focus on the use of artificial intelligence (AI). It provides professionals and practitioners as well as students with processes and tools that will help them meet the needs of employees and the organization. It takes a scholar-practitioner perspective connecting theory with practice. HRD has evolved into a mature field of scholarship in recent decades. At the same time, practices of learning and development in organizations continues to evolve dramatically. At the individual, developmental, and organizational levels, workers, managers, and executives have to be continually learning from current and emerging trends in order to strategically reposition themselves for performance and future possibilities. This includes developing the competencies to navigate the complexities of a world in which people are interacting with ‘smart’ digital technologies that are broadly grouped together under the umbrella term artificial intelligence (AI). Featuring specific strategic learning methods and case studies from senior HRD professionals, this book is a valuable resource for managers, practitioners, students, scholars and others interested in strategic HRD practice.

Artificial Intelligence in Behavioral and Mental Health Care

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Publisher : Academic Press
ISBN 13 : 0128007923
Total Pages : 308 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Artificial Intelligence in Behavioral and Mental Health Care by : David D. Luxton

Download or read book Artificial Intelligence in Behavioral and Mental Health Care written by David D. Luxton and published by Academic Press. This book was released on 2015-09-10 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence in Behavioral and Mental Health Care summarizes recent advances in artificial intelligence as it applies to mental health clinical practice. Each chapter provides a technical description of the advance, review of application in clinical practice, and empirical data on clinical efficacy. In addition, each chapter includes a discussion of practical issues in clinical settings, ethical considerations, and limitations of use. The book encompasses AI based advances in decision-making, in assessment and treatment, in providing education to clients, robot assisted task completion, and the use of AI for research and data gathering. This book will be of use to mental health practitioners interested in learning about, or incorporating AI advances into their practice and for researchers interested in a comprehensive review of these advances in one source. Summarizes AI advances for use in mental health practice Includes advances in AI based decision-making and consultation Describes AI applications for assessment and treatment Details AI advances in robots for clinical settings Provides empirical data on clinical efficacy Explores practical issues of use in clinical settings

Artificial Intelligence And International Politics

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Author :
Publisher : Routledge
ISBN 13 : 042971890X
Total Pages : 422 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis Artificial Intelligence And International Politics by : Valerie M Hudson

Download or read book Artificial Intelligence And International Politics written by Valerie M Hudson and published by Routledge. This book was released on 2019-08-30 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: For well over a decade researchers in international relations have sought ways to combine the rigor of quantitative techniques with the richness of qualitative data. Many have discovered that artificial intelligence computer models allow them to do just that. Computer programs modeling international interactions and foreign policy decision making attempt to reflect such human characteristics as learning, memory, and adaptation. In this volume of original essays, distinguished scholars present a comprehensive overview of their research and reflect on the potential of artificial intelligence as a tool for furthering our understanding of international affairs. The contributors take a broad look at the early stirrings of interest in artificial intelligence as a potentially useful method of political analysis, exploring such topics as intentionality, time sense, and knowledge representation. The work also focuses on the current state of artificial intelligence and examines its general areas of emphasis: international interaction, decision making groups, and cognitive processes in international politics. The contributors represent a cross section of different approaches to using artificial intelligence and reflect the major research programs across the country in this new international relations subfield

Human Resource Management in the Modern Workplace

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Author :
Publisher : Inkbound Publishers
ISBN 13 : 8196822332
Total Pages : 447 pages
Book Rating : 4.1/5 (968 download)

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Book Synopsis Human Resource Management in the Modern Workplace by : Dr. Chirag R. Patel

Download or read book Human Resource Management in the Modern Workplace written by Dr. Chirag R. Patel and published by Inkbound Publishers. This book was released on 2022-11-06 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore modern practices in human resource management with this comprehensive guide. Covering topics from recruitment to employee development, this book provides the tools and knowledge needed for effective HR management in today's dynamic workplace.

Convergence of Business and Technology

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Author :
Publisher : Beyond Line Publisher
ISBN 13 : 9395659556
Total Pages : 339 pages
Book Rating : 4.3/5 (956 download)

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Book Synopsis Convergence of Business and Technology by : Dr. S. Usha

Download or read book Convergence of Business and Technology written by Dr. S. Usha and published by Beyond Line Publisher. This book was released on with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book dives deep into the crucial intersection of business and technology, two forces shaping our world. It's a practical guide for executives, business owners, and anyone who wants to understand how technology is transforming industries and corporate strategies. With this book you can discover the real impact of technology, business-technology convergence, adapting to change, practical insights and unveil the intricacies. Don't be left behind. "The Convergence of Business and Technology" equips you with the knowledge and tools you need to thrive in this rapidly evolving digital age.

Artificial Intelligence in HR

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Author :
Publisher : Archers & Elevators Publishing House
ISBN 13 : 9394958703
Total Pages : 172 pages
Book Rating : 4.3/5 (949 download)

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Book Synopsis Artificial Intelligence in HR by : Dr M USHA

Download or read book Artificial Intelligence in HR written by Dr M USHA and published by Archers & Elevators Publishing House. This book was released on with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Fourth Industrial Revolution: Implementation of Artificial Intelligence for Growing Business Success

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Author :
Publisher : Springer Nature
ISBN 13 : 3030627969
Total Pages : 483 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis The Fourth Industrial Revolution: Implementation of Artificial Intelligence for Growing Business Success by : Allam Hamdan

Download or read book The Fourth Industrial Revolution: Implementation of Artificial Intelligence for Growing Business Success written by Allam Hamdan and published by Springer Nature. This book was released on 2021-04-11 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the implementation of AI for growing business, and the book includes research articles and expository papers on the applications of AI on decision-making, health care, smart universities, public sector and digital government, FinTech, and RegTech. Artificial Intelligence (AI) is a vital and a fundamental driver for the Fourth Industrial Revolution (FIR). Its influence is observed at homes, in the businesses and in the public spaces. The embodied best of AI reflects robots which drive our cars, stock our warehouses, monitor our behaviors and warn us of our health, and care for our young children. Some researchers also discussed the role of AI in the current COVID-19 pandemic, whether in the health sector, education, and others. On all of these, the researchers discussed the impact of AI on decision-making in those vital sectors of the economy.

Linking Emotional Intelligence and Performance at Work

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Author :
Publisher : Psychology Press
ISBN 13 : 9781138177154
Total Pages : 340 pages
Book Rating : 4.1/5 (771 download)

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Book Synopsis Linking Emotional Intelligence and Performance at Work by : Vanessa Urch Druskat

Download or read book Linking Emotional Intelligence and Performance at Work written by Vanessa Urch Druskat and published by Psychology Press. This book was released on 2016-07-19 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.

Radically Human

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1647821096
Total Pages : 152 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Radically Human by : Paul Daugherty

Download or read book Radically Human written by Paul Daugherty and published by Harvard Business Press. This book was released on 2022-04-26 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.