Human Relations Management In Tourism

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Human Resource Management for the Hospitality and Tourism Industries

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136397167
Total Pages : 322 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson

Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author : Ronald J. Burke
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431378
Total Pages : pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke

Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Human Relations Management in Tourism

Author : Marco Valeri
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Human Relations Management in Tourism by : Marco Valeri

Download or read book Human Relations Management in Tourism written by Marco Valeri and published by . This book was released on 2024-02-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.

Sustainable Human Resource Management in Tourism

Author : Tom Baum
Publisher : Springer Nature
ISBN 13 : 3030417352
Total Pages : 237 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Sustainable Human Resource Management in Tourism by : Tom Baum

Download or read book Sustainable Human Resource Management in Tourism written by Tom Baum and published by Springer Nature. This book was released on 2020-04-11 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Human Resource Management in the Hospitality and Tourism Industry

Author : Michael Riley
Publisher : Routledge
ISBN 13 : 1317856244
Total Pages : 303 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Human Resource Management in the Hospitality and Tourism Industry by : Michael Riley

Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Contemporary Human Resources Management in the Tourism Industry

Author : Tüzünkan, Demet
Publisher : IGI Global
ISBN 13 : 152255761X
Total Pages : 405 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Contemporary Human Resources Management in the Tourism Industry by : Tüzünkan, Demet

Download or read book Contemporary Human Resources Management in the Tourism Industry written by Tüzünkan, Demet and published by IGI Global. This book was released on 2018-08-24 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

Author : Rozila Ahmad
Publisher : UUM Press
ISBN 13 : 9672210361
Total Pages : 142 pages
Book Rating : 4.6/5 (722 download)

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Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by : Rozila Ahmad

Download or read book Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2019-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Human Resource Management in the Hospitality and Tourism Industry

Author : Michael Riley
Publisher : Routledge
ISBN 13 : 1317856252
Total Pages : 224 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Human Resource Management in the Hospitality and Tourism Industry by : Michael Riley

Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Handbook of Research on Human Capital and People Management in the Tourism Industry

Author : Costa, Vânia Gonçalves
Publisher : IGI Global
ISBN 13 : 179984319X
Total Pages : 472 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Human Capital and People Management in the Tourism Industry by : Costa, Vânia Gonçalves

Download or read book Handbook of Research on Human Capital and People Management in the Tourism Industry written by Costa, Vânia Gonçalves and published by IGI Global. This book was released on 2020-10-09 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness. Approaching the perspective of people management stresses the need to humanize companies, making empowerment and commitment easier. These are key to setting “talents” and, more importantly, to encouraging these individuals to put their creative capacities to the service of the companies for which they work. Only by being collaborative internally does business gain competitive capacity in the global marketplace. This aspect is crucial in tourism in the face of strong and growing competition in the sector. Human Capital and People Management in the Tourism Industry is a crucial reference source that reveals groundbreaking human resource policies for tourism destinations, revolutionary human capital managerial business approaches in tourism, innovative tourism training perspectives, and new tourism qualification prospects. Featuring research on topics such as intellectual capital, human resource management, and financial performance, this book is ideally designed for business managers, entrepreneurs, human resource officers, industry professionals, academicians, students, and researchers.

Human Resource Management in the Hospitality Industry

Author : Michael John Boella
Publisher : Routledge
ISBN 13 : 0415632536
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Human Resources and Tourism

Author : Darren Lee-Ross
Publisher : Channel View Publications
ISBN 13 : 1845411390
Total Pages : 298 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Human Resources and Tourism by : Darren Lee-Ross

Download or read book Human Resources and Tourism written by Darren Lee-Ross and published by Channel View Publications. This book was released on 2010 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.

Human Resource Management for Hospitality, Tourism and Events

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136001468
Total Pages : 320 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Human Resource Management for Hospitality, Tourism and Events by : Dennis Nickson

Download or read book Human Resource Management for Hospitality, Tourism and Events written by Dennis Nickson and published by Routledge. This book was released on 2013-08-29 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Research Anthology on Human Resource Practices for the Modern Workforce

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1668438747
Total Pages : 2224 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Human Resource Practices for the Modern Workforce by : Management Association, Information Resources

Download or read book Research Anthology on Human Resource Practices for the Modern Workforce written by Management Association, Information Resources and published by IGI Global. This book was released on 2021-12-30 with total page 2224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigenerational workers, diversity initiatives, and global health and economic crises. There is a necessity for human resource departments to change as well to adapt to new societal perspectives, technology, and business practices. It is important for human resource managers to keep up to date with all emerging human resource practices in order to support successful and productive organizations. The Research Anthology on Human Resource Practices for the Modern Workforce presents a dynamic and diverse collection of global practices for human resource departments. This anthology discusses the emerging practices as well as modern technologies and initiatives that affect the way human resources must be conducted. Covering topics such as machine learning, organizational culture, and social entrepreneurship, this book is an excellent resource for human resource employees, managers, CEOs, employees, business students and professors, researchers, and academicians.

Handbook of Hospitality Human Resources Management

Author : Dana V Tesone
Publisher : Routledge
ISBN 13 : 1136400044
Total Pages : 560 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Handbook of Hospitality Human Resources Management by : Dana V Tesone

Download or read book Handbook of Hospitality Human Resources Management written by Dana V Tesone and published by Routledge. This book was released on 2008-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Hospitality & Tourism Human Relations Management in Africa

Author : Dr. Lumumba U. Ubani
Publisher : AuthorHouse
ISBN 13 : 1467009253
Total Pages : 464 pages
Book Rating : 4.4/5 (67 download)

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Book Synopsis Hospitality & Tourism Human Relations Management in Africa by : Dr. Lumumba U. Ubani

Download or read book Hospitality & Tourism Human Relations Management in Africa written by Dr. Lumumba U. Ubani and published by AuthorHouse. This book was released on 2012-01-31 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book draws attention to the topic of hospitality and tourism Human Relations Management in Africa. It urges hospitality and tourism organisations in Africa to identify the urgent need for the major challenges and develop an in-depth human relations management practices which will balance global competitiveness, multi-national flexibility and the building of a worldwide interrelationship. Achieving this balance will require organisations to develop the cultural sensitivity and ability to manage and leverage learning for building future capabilities. In addressing the issues of developing effective human relations in hospitality and tourism management, the following areas should be considered: (1) Identifying the nature and the implications of national cultural differences within the body of human resources. (2) Establishing a basis for building understanding and awareness of cultural differences and how they may be managed. (3) Formulating a framework for developing a high performance strategy which takes account of cultural differences and leverages the diversity present in their organizations. The book has emphatically drawn the attention of management to their African indigenousness. This has expressly stated that the topic of African Management Human Behavioural orientation is a cardinal prerequisite for a viable human relations management strategy.

Human Relations Management in Tourism

Author : Valeri, Marco
Publisher : IGI Global
ISBN 13 :
Total Pages : 333 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Human Relations Management in Tourism by : Valeri, Marco

Download or read book Human Relations Management in Tourism written by Valeri, Marco and published by IGI Global. This book was released on 2024-02-08 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.

Human Resource Management for the Hospitality and Tourism Industries

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136397175
Total Pages : 320 pages
Book Rating : 4.1/5 (363 download)

DOWNLOAD NOW!

Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson

Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.