Hospitality Tourism Human Relations Management In Africa

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Hospitality & Tourism Human Relations Management in Africa

Author : Dr. Lumumba U. Ubani
Publisher : AuthorHouse
ISBN 13 : 1467009253
Total Pages : 464 pages
Book Rating : 4.4/5 (67 download)

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Book Synopsis Hospitality & Tourism Human Relations Management in Africa by : Dr. Lumumba U. Ubani

Download or read book Hospitality & Tourism Human Relations Management in Africa written by Dr. Lumumba U. Ubani and published by AuthorHouse. This book was released on 2012-01-31 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book draws attention to the topic of hospitality and tourism Human Relations Management in Africa. It urges hospitality and tourism organisations in Africa to identify the urgent need for the major challenges and develop an in-depth human relations management practices which will balance global competitiveness, multi-national flexibility and the building of a worldwide interrelationship. Achieving this balance will require organisations to develop the cultural sensitivity and ability to manage and leverage learning for building future capabilities. In addressing the issues of developing effective human relations in hospitality and tourism management, the following areas should be considered: (1) Identifying the nature and the implications of national cultural differences within the body of human resources. (2) Establishing a basis for building understanding and awareness of cultural differences and how they may be managed. (3) Formulating a framework for developing a high performance strategy which takes account of cultural differences and leverages the diversity present in their organizations. The book has emphatically drawn the attention of management to their African indigenousness. This has expressly stated that the topic of African Management Human Behavioural orientation is a cardinal prerequisite for a viable human relations management strategy.

Hospitality & Tourism Human Relations Management in Africa

Author : Lumumba Umunna Ubani
Publisher :
ISBN 13 : 9781467009232
Total Pages : 464 pages
Book Rating : 4.0/5 (92 download)

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Book Synopsis Hospitality & Tourism Human Relations Management in Africa by : Lumumba Umunna Ubani

Download or read book Hospitality & Tourism Human Relations Management in Africa written by Lumumba Umunna Ubani and published by . This book was released on 2012-01 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book draws attention to the topic of hospitality and tourism Human Relations Management in Africa. It urges hospitality and tourism organisations in Africa to identify the urgent need for the major challenges and develop an in-depth human relations management practices which will balance global competitiveness, multi-national flexibility and the building of a worldwide interrelationship. Achieving this balance will require organisations to develop the cultural sensitivity and ability to manage and leverage learning for building future capabilities. In addressing the issues of developing effective human relations in hospitality and tourism management, the following areas should be considered: (1) Identifying the nature and the implications of national cultural differences within the body of human resources. (2) Establishing a basis for building understanding and awareness of cultural differences and how they may be managed. (3) Formulating a framework for developing a high performance strategy which takes account of cultural differences and leverages the diversity present in their organizations. The book has emphatically drawn the attention of management to their African indigenousness. This has expressly stated that the topic of African Management Human Behavioural orientation is a cardinal prerequisite for a viable human relations management strategy.

Sustainable Human Resource Management in Tourism

Author : Tom Baum
Publisher : Springer Nature
ISBN 13 : 3030417352
Total Pages : 237 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Sustainable Human Resource Management in Tourism by : Tom Baum

Download or read book Sustainable Human Resource Management in Tourism written by Tom Baum and published by Springer Nature. This book was released on 2020-04-11 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

Author : Rozila Ahmad
Publisher : UUM Press
ISBN 13 : 9672210361
Total Pages : 142 pages
Book Rating : 4.6/5 (722 download)

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Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by : Rozila Ahmad

Download or read book Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2019-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Human Resource Management in the Hospitality and Tourism Industry

Author : Michael Riley
Publisher : Routledge
ISBN 13 : 1317856252
Total Pages : 224 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Human Resource Management in the Hospitality and Tourism Industry by : Michael Riley

Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author : Ronald J. Burke
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431378
Total Pages : pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke

Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Human Relations Management in Tourism

Author : Valeri, Marco
Publisher : IGI Global
ISBN 13 :
Total Pages : 333 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Human Relations Management in Tourism by : Valeri, Marco

Download or read book Human Relations Management in Tourism written by Valeri, Marco and published by IGI Global. This book was released on 2024-02-08 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the competitive world of the tourism sector, effective human resources management has become a critical factor in determining the success and sustainability of organizations. Human Relations Management in Tourism delves into the key aspects of this essential discipline, exploring the intersection of marketing management, human resource management, and the latest trends in the tourism industry. As the world faces unprecedented challenges and other crises, the book highlights the enduring effects on individuals, businesses, communities, and destinations. Occupational stress, an ongoing concern in the hospitality industry, can lead to conflict among team members or between employees and their roles. By shedding light on this issue, the book seeks to offer valuable insights to undergraduate students, graduate students, professionals, practitioners, and researchers involved in the field of tourism management. As work practices and human resource guidelines undergo transformation in response to the pandemic context, the book provides a thoughtful reflection on the new trends and practices emerging in Human Resources and Marketing Management within the tourism industry. Some of the focal points include the exploration of Green Human Resources, The Human Resource Balanced Scorecard (HRBSC), corporate events, team-building trends, employee empowerment, job satisfaction, and best practices in human resource management specific to the tourism sector.

Hospitality and Tourism Management in Africa

Author : Dr. Lumumba Umunna Ubani
Publisher : Xlibris Corporation
ISBN 13 : 1469144662
Total Pages : 369 pages
Book Rating : 4.4/5 (691 download)

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Book Synopsis Hospitality and Tourism Management in Africa by : Dr. Lumumba Umunna Ubani

Download or read book Hospitality and Tourism Management in Africa written by Dr. Lumumba Umunna Ubani and published by Xlibris Corporation. This book was released on 2012-02-09 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: WHAT A BOOK! Discover not only the lifes sustaining joy of Africa but the geography, the translucent and radiant beautiful sunny world of the tropical Africa. As an individual you need it. As a youth, you need it. As a corporate Executive, you need it. The children and the mothers need to come and experience Africa too! You must all come and see the real African once you go, you will never want to come back! The spiritual essence of the motherland, Africa, is beckoning on everyone to come. Perhaps you have never travelled to this beautiful continent called Africa. Or you may have thought that it is just a country. But no, it is the home land of all mankind. The mother land of every human being who must have fed from one pot before they spread out to various countries of the world. In fact, archeologically speaking, you are really, an African! Come and experience the uniqueness of this continent the second largest Continent on earth! This is a book of enlightenment about where the life on earth began just few millions years ago. Here is a book that will challenge you to read and re-read again. It is a classic book which will be treasured by all the present and future generations of people throughout the world. In its portrayal of topography, its geographical and Eco-logical canaries of Africa, you will be inspired not only to come to Africa right away, but once you go, you will want to live there for good! The author is praying and hoping that soon some of the most beautiful and wealthy nations in Africa will approve and grant 35% cost reduction for business and leisure tourists to make traveling possible for all who plans to come to Africa.

Human Resource Management in the Hospitality Industry

Author : Michael John Boella
Publisher : Routledge
ISBN 13 : 0415632536
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Human Resource Management for the Hospitality and Tourism Industries

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136397175
Total Pages : 320 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson

Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.

Handbook of Hospitality Human Resources Management

Author : Dana V Tesone
Publisher : Routledge
ISBN 13 : 1136400044
Total Pages : 560 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Handbook of Hospitality Human Resources Management by : Dana V Tesone

Download or read book Handbook of Hospitality Human Resources Management written by Dana V Tesone and published by Routledge. This book was released on 2008-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

New Frontiers in Hospitality and Tourism Management in Africa

Author : Michael Z. Ngoasong
Publisher : Springer Nature
ISBN 13 : 3030701719
Total Pages : 278 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis New Frontiers in Hospitality and Tourism Management in Africa by : Michael Z. Ngoasong

Download or read book New Frontiers in Hospitality and Tourism Management in Africa written by Michael Z. Ngoasong and published by Springer Nature. This book was released on 2021-04-26 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a management perspective on the full historical, contemporary, and geographic landscape of hospitality and tourism (H&T) in Africa. In so doing, it critically assesses and challenges the applicability of Western theories within the African context and draws attention to the insights offered by African management concepts. A variety of key topics are examined, including, for example, H&T management practices and management innovation in Africa, the drivers of and variation in uptake of Western management practices, policies and strategies to promote the development of H&T organizations, the influence of management practices on the competitiveness of African countries as tourism destinations, and areas for improvement of H&T organizations in Africa in the digital age. The approach is multidisciplinary. Both local and global perspectives are presented by authors from Africa, Europe, North America, and Asia, with inclusion of intra- and inter-country comparisons. This book will be essential reading for scholars, students, businesses, and policy makers with an interest in H&T in Africa.

Human Resource Management in the Hospitality Industry

Author : Michael J. Boella
Publisher : Routledge
ISBN 13 : 0429805942
Total Pages : 607 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael J. Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael J. Boella and published by Routledge. This book was released on 2019-08-02 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Human Resource Management for Hospitality, Tourism and Events

Author : Dennis Nickson
Publisher : Routledge
ISBN 13 : 1136001468
Total Pages : 320 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Human Resource Management for Hospitality, Tourism and Events by : Dennis Nickson

Download or read book Human Resource Management for Hospitality, Tourism and Events written by Dennis Nickson and published by Routledge. This book was released on 2013-08-29 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Human Resource Management for Tourism, Hospitality and Leisure

Author : Tom Baum
Publisher : Cengage Learning
ISBN 13 : 9781844801961
Total Pages : 0 pages
Book Rating : 4.8/5 (19 download)

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Book Synopsis Human Resource Management for Tourism, Hospitality and Leisure by : Tom Baum

Download or read book Human Resource Management for Tourism, Hospitality and Leisure written by Tom Baum and published by Cengage Learning. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Tourism, Hospitality and Leisure Industries uses a strategic and issues-driven approach to present a reflective analysis of how human resource evolves in the context of international tourism, hospitality and leisure. Drawing on wide-ranging, international academic and application sources to illustrate the debates and vital issues that exist within people management in this sector, this book is designed to develop students' critical understanding of why things operate in the manner that they do and how the international context creates diversity in the application of management principles. In addition, this process of reflecting on human resource issues will allow students to arrive at ideas and solutions that will assist them in the workplace.

Human Resource Management in the Hospitality Industry

Author : Michael Boella
Publisher : Routledge
ISBN 13 : 1136397094
Total Pages : 386 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Resource Management in the Hospitality Industry by : Michael Boella

Download or read book Human Resource Management in the Hospitality Industry written by Michael Boella and published by Routledge. This book was released on 2012-08-21 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Sustainable Human Resource Management

Author : Sita Vanka
Publisher : Springer Nature
ISBN 13 : 9811556563
Total Pages : 314 pages
Book Rating : 4.8/5 (115 download)

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Book Synopsis Sustainable Human Resource Management by : Sita Vanka

Download or read book Sustainable Human Resource Management written by Sita Vanka and published by Springer Nature. This book was released on 2020-08-13 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a multi-stakeholder perspective on sustainable HRM for the policymakers, managers and academics, addressing issues, approaches, research studies/frameworks and emerging patterns relating to the subject. It discusses various aspects of sustainability, such as making HR more responsible for ensuring sustainability focusing on the triple bottom line, characteristics of sustainable HRM, psychological contracts, emotional intelligence, and psychological capital. The book also explores organizational citizenship behavior, employment relations, employee engagement, sustainable leadership, disruptive HR practices, sustaining employee motivation, educational sustainability, sustainable career management, sustainable environment, employer and employee branding, sustainable organizations, organization culture, training for sustainability, sustainable employee performance, business sustainability and sustainable employability. It provides an update on the concept, processes, issues and emerging paradigms from multidimensional and cross-country perspectives to showcase sustainable HR practices, and appeals to the academics, practitioners and policymakers in the area of HRM.