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Introduction To Human Resource Management In Tourism And Hospitality Industry Uum Press
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Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by : Rozila Ahmad
Download or read book Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2019-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.
Book Synopsis Human Resource Management for the Hospitality and Tourism Industries by : Dennis Nickson
Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.
Book Synopsis Handbook of Hospitality Human Resources Management by : Dana V Tesone
Download or read book Handbook of Hospitality Human Resources Management written by Dana V Tesone and published by Routledge. This book was released on 2008-09-10 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Book Synopsis Human Resource Management in the Hospitality Industry by : Michael Boella
Download or read book Human Resource Management in the Hospitality Industry written by Michael Boella and published by Routledge. This book was released on 2012-08-21 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Book Synopsis Human Resource Practice System in Malaysian Five-Star Hotels (UUM Press) by : Rozila Ahmad
Download or read book Human Resource Practice System in Malaysian Five-Star Hotels (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2014-01-01 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organisations, including hotels, usually have more than one human resource practices system. Thus, this book is written to provide an understanding of the human resource practice system for managerial and non-managerial employees in the context of hotel industry. This book focuses specifically on five-star beach resort hotels in Malaysia. The human resource practices system for managerial employees includes empowerment while the recruitment and selection is more thorough. Their compensation is more attractive and their training is more rewarding. Both groups of employees are provided with a clear job description, orientation, employment security, objective performance appraisal, career development opportunity and effective communication.
Book Synopsis Tourism Research in Malaysia: What, Which Way and So What? (UUM Press) by : Kadir Din
Download or read book Tourism Research in Malaysia: What, Which Way and So What? (UUM Press) written by Kadir Din and published by UUM Press. This book was released on 2010-01-01 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection offers a sample of contemporary works on tourism and its impact on the Malaysian environment, written by academics from a variety of perspectives. Given the growing body of literature on different aspects of the industry the coverage is by no means representative, let alone exhaustive, of the current discourse. Nonetheless the nineteen chapters cover a range of interests and concerns which have emerged as a consequence of spectacular growth in tourist arrival which currently places Malaysia as one of the most popular destinations in Asia. Recent forecast indicates that the growth trends will continue for at least another decade before the country as a destination approaches maturity. This volume would be a useful reference for students, academic and other researchers who are looking for detailed information to enable them to analyse the impacts and implications of tourism development on the host society.
Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella
Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Book Synopsis Handbook of Human Resource Management in the Tourism and Hospitality Industries by : Ronald J. Burke
Download or read book Handbook of Human Resource Management in the Tourism and Hospitality Industries written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.
Book Synopsis Human Resource Management for Hospitality, Tourism and Events by : Dennis Nickson
Download or read book Human Resource Management for Hospitality, Tourism and Events written by Dennis Nickson and published by Routledge. This book was released on 2013-08-29 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.
Book Synopsis Human Resource Management in the Hospitality and Tourism Industry by : Michael Riley
Download or read book Human Resource Management in the Hospitality and Tourism Industry written by Michael Riley and published by Routledge. This book was released on 2014-04-23 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Book Synopsis Human Resource Management in the Hospitality Industry by : Michael J. Boella
Download or read book Human Resource Management in the Hospitality Industry written by Michael J. Boella and published by Routledge. This book was released on 2019-08-02 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality by : Nurhazani Mohd Shariff
Download or read book Introduction to Human Resource Management in Tourism and Hospitality written by Nurhazani Mohd Shariff and published by . This book was released on 2007 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Resource Management in a Hospitality Environment by : Jerald Chesser
Download or read book Human Resource Management in a Hospitality Environment written by Jerald Chesser and published by CRC Press. This book was released on 2017-03-16 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.
Book Synopsis Human Resource Management in the Hospitality Industry by : Michael John Boella
Download or read book Human Resource Management in the Hospitality Industry written by Michael John Boella and published by Nelson Thornes. This book was released on 2000 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Hotel and Catering International Management Association (HCIMA).Contains detailed information of new human resources initiatives such as the IIP scheme and the British Hospitality Association's Excellence Through People Scheme.Ideal reading for students, time managers and personnel managers throughout the industry with effective coverage of recruitment, staff selection, job descriptions, training and remuneration.
Book Synopsis Human Resource Management for Hospitality Services by : Alistair L. Goldsmith
Download or read book Human Resource Management for Hospitality Services written by Alistair L. Goldsmith and published by Cengage Learning. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers all aspects of human resources management in the hospitality industry, placing an emphasis on 'people management' and 'service delivery'. Each chapter sets learning objectives, skills and competencies needed.
Book Synopsis Human Resources Management in the Hospitality Industry by : David K. Hayes
Download or read book Human Resources Management in the Hospitality Industry written by David K. Hayes and published by John Wiley & Sons. This book was released on 2009 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Book Synopsis Talent Development for Youth Entrepreneurship (UUM Press) by : Badariah Haji Din
Download or read book Talent Development for Youth Entrepreneurship (UUM Press) written by Badariah Haji Din and published by UUM Press. This book was released on 2020-08-16 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the issues and challenges faced by youth in nurturing their entrepreneurial mind-set to start-up and sustain a business. Specifically, the Talent Development for Youth Entrepreneurship book captures views on the issues of entrepreneurial engagement among youth in Malaysia, social and cultural attitude towards youth entrepreneurship, entrepreneurship education programme, business support, including physical infrastructure, regulatory framework conditions, access to finance or to start-up financing and skills mismatch faced by entrepreneurs.
