Axiom's End

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Author :
Publisher : St. Martin's Press
ISBN 13 : 1250256747
Total Pages : 397 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Axiom's End by : Lindsay Ellis

Download or read book Axiom's End written by Lindsay Ellis and published by St. Martin's Press. This book was released on 2020-07-21 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE INSTANT NEW YORK TIMES BESTSELLER The alternate history first contact adventure Axiom's End is an extraordinary debut from Hugo finalist and video essayist Lindsay Ellis. Truth is a human right. It’s fall 2007. A well-timed leak has revealed that the US government might have engaged in first contact. Cora Sabino is doing everything she can to avoid the whole mess, since the force driving the controversy is her whistleblower father. Even though Cora hasn’t spoken to him in years, his celebrity has caught the attention of the press, the Internet, the paparazzi, and the government—and with him in hiding, that attention is on her. She neither knows nor cares whether her father’s leaks are a hoax, and wants nothing to do with him—until she learns just how deeply entrenched her family is in the cover-up, and that an extraterrestrial presence has been on Earth for decades. Realizing the extent to which both she and the public have been lied to, she sets out to gather as much information as she can, and finds that the best way for her to uncover the truth is not as a whistleblower, but as an intermediary. The alien presence has been completely uncommunicative until she convinces one of them that she can act as their interpreter, becoming the first and only human vessel of communication. Their otherworldly connection will change everything she thought she knew about being human—and could unleash a force more sinister than she ever imagined.

How to Deal

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Author :
Publisher : Voracious
ISBN 13 : 0316592471
Total Pages : 216 pages
Book Rating : 4.3/5 (165 download)

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Book Synopsis How to Deal by : Grace Miceli

Download or read book How to Deal written by Grace Miceli and published by Voracious. This book was released on 2021-05-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This "fight or flight" manual for life (the fake one you live on the internet and the one you actually live) will help you power through your worst days so you can enjoy the good ones. “I’m not here asking you to fix yourself. There’s nothing wrong with you, okay? I know that how my day goes depends on whether I wake up full of hope or despair. It’s not about what’s happening, it’s about my relationship to what’s happening, you know?” –Grace Miceli, from How to Deal Dealing with ourselves requires . . . a lot. On the good days, it takes patience and humor; on the bad, it can devolve into online shopping sprees, over-analyzing the punctuation from every text message you receive or baking 4 dozen cookies—for ourselves. In this relatable and hilarious collection of comic strips, modern day motivational posters, and illustrated lists and diary entries, illustrator Grace Miceli explores how our comfort zones may be a trap, how to stay when you want to run away, and where to find light when everything feels dark—beyond the glow of your phone. This sharply observed book is a "fight or flight" manual for life (the fake one you live on the internet and the one you actually live), a weird but honest road map from a friend who wants to make it just that much easier for you to navigate your own journey.

Someone Like You

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Publisher : Penguin
ISBN 13 : 1101042281
Total Pages : 307 pages
Book Rating : 4.1/5 (1 download)

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Book Synopsis Someone Like You by : Sarah Dessen

Download or read book Someone Like You written by Sarah Dessen and published by Penguin. This book was released on 2004-05-11 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the award-winning and New York Times bestselling author of Once and for All The world is a terrible place not to have a best friend. Scarlett was always the strong one. Halley was always content to follow in her wake. Then Scarlett’s boyfriend died, and Scarlett learned that she was pregnant. Now Halley has to find the strength to take the lead and help Scarlett get through it. Because true friendship is a promise you keep forever. * “Dessen has written a powerful, polished story.”—School Library Journal, starred review Sarah Dessen is the winner of the Margaret A. Edwards Award for her contributions to YA literature, as well as the Romantic Times Career Achievement Award. Books by Sarah Dessen: That Summer Someone Like You Keeping the Moon Dreamland This Lullaby The Truth About Forever Just Listen Lock and Key Along for the Ride What Happened to Goodbye The Moon and More Saint Anything Once and for All

How to Deal

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Author :
Publisher : Capstone Press
ISBN 13 : 1977154409
Total Pages : 33 pages
Book Rating : 4.9/5 (771 download)

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Book Synopsis How to Deal by : Ben Hubbard

Download or read book How to Deal written by Ben Hubbard and published by Capstone Press. This book was released on 2021 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt:

How to Deal With Difficult People

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Publisher : John Wiley & Sons
ISBN 13 : 0857085719
Total Pages : 215 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis How to Deal With Difficult People by : Gill Hasson

Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2014-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Someone Like You and That Summer

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Author :
Publisher : Penguin
ISBN 13 : 0593113586
Total Pages : 498 pages
Book Rating : 4.5/5 (931 download)

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Book Synopsis Someone Like You and That Summer by : Sarah Dessen

Download or read book Someone Like You and That Summer written by Sarah Dessen and published by Penguin. This book was released on 2019-04-23 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: That Summer and Someone Like You, together in one volume from New York Times bestselling author Sarah Dessen! Just when you think you've got everything figured out for yourself, things get turned upside down. Families change. Lives end. New lives begin. And love sneaks up on you when you least expect it. The trick is finding that one person you can always count on, that one person who will throw out the rules and help you figure out how to deal with it all. Here, from acclaimed New York Times bestselling author Sarah Dessen, are two books about girls who stick together and rise above the obstacles in their lives.

How to Deal with Issues That Rock Your World

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Author :
Publisher : Christian Faith Publishing, Inc.
ISBN 13 : 1638742499
Total Pages : 301 pages
Book Rating : 4.6/5 (387 download)

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Book Synopsis How to Deal with Issues That Rock Your World by : Antonio Smith

Download or read book How to Deal with Issues That Rock Your World written by Antonio Smith and published by Christian Faith Publishing, Inc.. This book was released on 2021-11-19 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: How To Deal With Issues That Rock Your World offers a Theological and Social Perspective on family life, marriage, identity, and communication. Dr. Antonio D. Smith deals with all kind of crises that you will deal with in day to day living. This includes, helping children cope with the loss of a love one. Suicide is one crises that is rapidly growing in our society and needs to be address. Dr. Smith uses GOD Holy Written Word(Bible) to confront and address these issues that may cause you to stumble. He desires his readers to understand this by Theology in Counseling.

We Have a Deal

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Author :
Publisher : Icon Books Ltd
ISBN 13 : 1785780336
Total Pages : 279 pages
Book Rating : 4.7/5 (857 download)

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Book Synopsis We Have a Deal by : Natalie Reynolds

Download or read book We Have a Deal written by Natalie Reynolds and published by Icon Books Ltd. This book was released on 2016-03-03 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHORTLISTED FOR 'BEST COMMUTER READ', CMI MANAGEMENT BOOK OF THE YEAR 2017 How do you ask for a promotion, deliver tough news to clients, or secure investment for your new business? The answer is negotiation. It is the most important skill you can develop to get what you want in business and life. No matter how much experience you’ve got, We Have a Deal can help you to improve your negotiation skill – developing an awareness of your habits and abilities, recognising what’s really going on in a deal, and building a flexible approach that is confident and appropriate to each situation. Negotiation expert Natalie Reynolds moves beyond the old-fashioned rules of deal making to explore why people react the way they do in certain situations and how can we use that knowledge to get a good deal. Her five-step DEALS method has helped individuals and organisations to excel at all kinds of negotiation, from clinching a pay rise to resolving disputes, from developing partnerships to shaking hands on multi-million dollar deals. We Have a Deal will help you to overcome obstacles, work with different personalities and in varied cultures, and develop an intelligent and flexible approach will empower you to get the best deal, every time.

How to Deal with Annoying People

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Publisher : Harvest House Publishers
ISBN 13 : 0736940448
Total Pages : 322 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis How to Deal with Annoying People by : Bob Phillips

Download or read book How to Deal with Annoying People written by Bob Phillips and published by Harvest House Publishers. This book was released on 2011-03-01 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone knows the world is filled with annoying people. Family counselor Bob Phillips and inspirational speaker Kimberly Alyn offer help to those needing to improve their personal and professional relationships. They are two friends who have devoted many years to speaking, teaching, and consulting on this important topic. Churches, individuals, couples, employees, and managers will benefit from this look at personality styles and close—sometimes conflicted—interaction. Readers will discover why they are annoyed by others, why others are annoyed by them, and what they can do to create wholesome relationships. They’ll learn to employ biblical principles along with a fun and simple process of identifying social cues. The result will be an immediate improvement in relating to the significant people in their lives.

How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy

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Author :
Publisher : Corwin
ISBN 13 : 1544352476
Total Pages : 145 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy by : Elaine K. McEwan-Adkins

Download or read book How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy written by Elaine K. McEwan-Adkins and published by Corwin. This book was released on 2019-07-25 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies for working with parents of all kinds Parents can be a teacher’s greatest advocate—and that’s why it’s important to know how to handle even the hardest parent situations. In fact, new teachers reported that parent communication is one of their biggest challenges. This teachers’ edition of the all-time best-selling How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy provides invaluable strategies that teachers can use to defuse angry parents and to work with all parents to advance the success of their children. Addressing a variety of educator needs and concerns, this resource • Helps teachers get parents on their side with a set of proactive practices and policies • Provides guidelines for teachers to follow when meeting with parents during annual reviews and IEP meetings • Includes advice and vignettes that reflect challenges and concerns of today’s teachers With resources that will remain relevant to teachers throughout their careers, this book provides a clear explanation of the complexities that interact to create dysfunctional parents and how teachers can most effectively problem solve, communicate, and learn from their relationships with parents.

How to Deal with Menstrual Cramps: Natural Remedies to Stop Period Pains without Medication

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Author :
Publisher : Erika Robinson
ISBN 13 :
Total Pages : 30 pages
Book Rating : 4./5 ( download)

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Book Synopsis How to Deal with Menstrual Cramps: Natural Remedies to Stop Period Pains without Medication by : Erika Robinson

Download or read book How to Deal with Menstrual Cramps: Natural Remedies to Stop Period Pains without Medication written by Erika Robinson and published by Erika Robinson. This book was released on with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: When you have tried different organic and prescription options, but you are still experiencing such excruciating pains, menstrual cramps become a real problem. It takes all your precious time and keeps you busy looking for options to relieve the pain. Menstrual cramps can be frustrating and discomforting. The anxiety attached to cramp and its medication is also overwhelming. The good news is that there are specific effective herbs and essential oils women have used all over the world to relieve cramps successfully. This book features the best of those herbs and provides a guide for the use of essential oil effectively to have a pain-free menstrual cycle. Additionally, this book offers information on the lifestyle, supplements, or food changes you have to make to prevent menstrual cramps. Tags: menstrual cramp, menstrual cramp relief, medicine for menstrual cramps, menstrual cramp essential oil, menstrual cramps but no period, how to stop menstrual cramps, natural remedies for menstrual cramps, foods that help with menstrual cramps

How to Deal with Discrimination (Let's Work It Out) (Large Print 16pt)

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Author :
Publisher : ReadHowYouWant.com
ISBN 13 : 1459621786
Total Pages : 38 pages
Book Rating : 4.4/5 (596 download)

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Book Synopsis How to Deal with Discrimination (Let's Work It Out) (Large Print 16pt) by : Rachel Lynette

Download or read book How to Deal with Discrimination (Let's Work It Out) (Large Print 16pt) written by Rachel Lynette and published by ReadHowYouWant.com. This book was released on 2011-05 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses discrimination and the various forms it comes in and covers how to avoid being prejudiced by getting to know people who are different and treating others fairly -- Publisher.

How to Deal with How You Feel

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Publisher : Harvest House Publishers
ISBN 13 : 0736985344
Total Pages : 193 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis How to Deal with How You Feel by : James Merritt

Download or read book How to Deal with How You Feel written by James Merritt and published by Harvest House Publishers. This book was released on 2022-08-02 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Dr. Merritt brings the truth of God’s Word and the wisdom of experience to that part of our humanity that moves us—the emotions.” —Karen Swallow Prior, author of On Reading Well: Finding the Good Life through Great Books In today’s climate of turmoil and uncertainty, threatening and incapacitating feelings run rampant. Yet the God who created your emotions has also given you everything you need to navigate them. The Bible paints relatable and resonant portraits of women and men struggling with grief, anger, guilt, and despair—and provides divine wisdom for transforming your emotional trials into spiritual triumphs. When you study God’s Word carefully, you’ll discover it illuminates not just your faith, but also your feelings. In How to Deal with How You Feel, Dr. James Merritt will help you understand and apply the Bible’s often overlooked practical guidance for handling difficult emotions, including depression, jealousy, dissatisfaction, anxiety, rage, and loneliness. How to Deal with How You Feel is a powerful roadmap to emotional health that will provide you with simple strategies and effective tools to process even your most chaotic emotions in a spiritually beneficial way. As you read, you’ll discover how a deep-rooted faith will empower you to experience the richness of contentment, joy, and peace that transcends understanding.

Taxmann's How to Deal with Department's Notices on GST Input Tax Credit – Handbook featuring step-by-step explanations, solutions to the Department's objections, specimen pleadings, etc. [2024]

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Author :
Publisher : Taxmann Publications Private Limited
ISBN 13 : 9357784608
Total Pages : 25 pages
Book Rating : 4.3/5 (577 download)

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Book Synopsis Taxmann's How to Deal with Department's Notices on GST Input Tax Credit – Handbook featuring step-by-step explanations, solutions to the Department's objections, specimen pleadings, etc. [2024] by : CA (Dr.) Arpit Haldia

Download or read book Taxmann's How to Deal with Department's Notices on GST Input Tax Credit – Handbook featuring step-by-step explanations, solutions to the Department's objections, specimen pleadings, etc. [2024] written by CA (Dr.) Arpit Haldia and published by Taxmann Publications Private Limited. This book was released on 2024-05-07 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a practical guide in understanding the issues raised while replying to the Notice on Input Tax Credit (ITC). It provides a unique step-by-step understanding of the issues on each subject's particular set of facts. This book is divided into two parts, which are as follows: • Division One – Narrates the Input Tax Credit Legislative Background (in-brief) with reference to: o Relevant Section(s) o Relevant Rules o Application Forms • Division Two – Compiles various issues which may form part of the draft response to the notices being received This book is essential for professionals navigating ITC regulations and litigation, offering foundational knowledge and actionable solutions to enhance compliance and effectively manage disputes under GST. The Present Publication is the 2nd Edition | 2024 and has been updated till 31st March 2024. This book is authored by CA. (Dr) Arpit Haldia, with the following noteworthy features: • [Comprehensive Solutions to Deal with Department's Objections/Notices] on availment of Input Tax Credit • [Coverage of Solutions] include: o Issue Involved o Grounds of Submission o Specimen Pleading o Supporting Case Laws • [Coverage of Issues] include: o Mismatch in ITC Claimed in GSTR-3B and reflected in GSTR-2A o Non-Compliance of Rule 36(4) for ITC Availed o ITC Availed and GSTR-1 filed by Supplier after Due Date of Filing of GSTR-1 o ITC Claimed in Violation of Sections 16(2)(c) and 16(4) o Blocking of ITC o ITC on Immovable Property • [Coverage of Case Laws] from the following: o Supreme Court o High Court of the Pre & Post GST Regime o CESTAT o AAR/AAAR • [Explanation in Lucid Language] along with comprehensive coverage, detailed analysis and relevant illustrations The detailed contents of the book are as follows: • Law Relating to Input Tax Credit o Introduction to Input Tax Credit in GST – Definitions o Eligibility to Claim ITC o Eligibility to Claim or Liability to Reserve Input Tax Credit in Special Circumstances o Reversal of Input Tax Credit for Input/Input Services/Capital Goods being used for making Taxable/Exempt supply o Blocked Credit in GST • ITC Litigation – Department's Objections and Responses o Mismatch in ITC claimed in GSTR-3B and reflected in GSTR-2A o Non-Compliance of Rule 36(4) of ITC availed o ITC availed and GSTR-1 filed by the supplier after the due date of filing of GSTR-1 o ITC claimed in violation of section 16(2)(c) o ITC claimed beyond the Time limit provided in Provisions of section 16(4) o ITC denied on account of reporting of B2B Supplies in B2C by supplier o Non-Payment of Consideration due to Retention of Supplier Money o Preliminary reply for seeking relied-upon documents in cases wherein it has been alleged that there was no actual movement of goods o Preliminary reply in case of denial of ITC on cancellation of Registration from retrospective date o Claiming of ITC in incorrect Head o Tax not paid in RCM o Negative Blocking of ITC Ledger o Blocking of ITC without giving Reasons o Blocking of ITC-Non-payment within 180 Days o Blocking of ITC beyond one year o Blocking of ITC for ITC Fraudulently availed o ITC on Foundation of Plant and Machinery o ITC on Construction of Property for Rental Purposes o Scope of the term Plant o ITC on Captive Consumption of Solar Power o Availability of Input Tax Credit on Lifts o ITC on Lease Rental o ITC in the case of Movable Furniture o Meaning of Factory o ITC in the case of Boundary Wall and Plant Roads o Availability of ITC on Pipeline laid outside the Factory for transportation of water o ITC to Housing Society on Repair and Maintenance o ITC in cases of Railway Sidings o ITC in case of Repairs and maintenance o ITC in Pre-Construction Period o ITC on further supply of Motor Vehicle o ITC on Test Drive Vehicle o ITC in the case of vessels being used for the Transportation of Goods o ITC in case of Hiring of Vehicle for Transportation of Employees o ITC on Renting of Bus Used for Transportation of Passengers o ITC in case of Mixed Supply o ITC in case of issuance of invoice post the date of time of supply o No one-to-one correlation is required for the claim of ITC o Value of Assets for Rule 41A o ITC in the case of Co-operative Society/Financial Institution o Can discount be considered as a mode of Payment for Rule 37A o ITC in case of Warranty o ITC on CSR Expenses o ITC on Vouchers o Reversal of ITC in Case of Normal Loss o ITC on Holding of Conference o ITC of Brokerage or other ancillary supplies in case renting of Immovable Property o ITC in case of Products given as Brand Reminders o ITC on goods given on achievement of Targets o ITC on Services of Works Contractor by a person engaged in other service o ITC on Canteen Facilities o Denial of Refund in case of availment of Higher Drawback o No ITC to be reversed on Commercial Credit Notes o Seeking Relied Upon Documents in case of allegation of ITC claimed in fake transactions o Availability of Input Tax Credit on Shed in the Factory o Reversal of Input Tax Credit on sale of Duty Credit Scrips o ITC on Purchase of JCB before 1st February 2019

How to Deal With Idiots

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Author :
Publisher : Profile Books
ISBN 13 : 1782838082
Total Pages : 123 pages
Book Rating : 4.7/5 (828 download)

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Book Synopsis How to Deal With Idiots by : Maxime Rovere

Download or read book How to Deal With Idiots written by Maxime Rovere and published by Profile Books. This book was released on 2021-08-12 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Idiocy is all around us, whether it's the uncle spouting conspiracy theories, the colleagues who repeat your point but louder, or the commuters who still don't know how to use an escalator. But what is the answer to this perpetual scourge? Here, philosopher Maxime Rovere turns his attention to the murkiest of intellectual corners. With warmth, wit and wisdom, he illuminates a new understanding of idiots, one which examines our relations to others and our own ego, offers tools and strategies to dismantle the most desperate of idiotic situations, and even reveals how to stop being the idiots ourselves (because we're always someone else's idiot). Expertly translated by David Bellos, this is an erudite, enjoyable and much-needed solution to a most familiar vexation.

Trump: The Art of the Deal

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Author :
Publisher : Ballantine Books
ISBN 13 : 0307575330
Total Pages : 401 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Trump: The Art of the Deal by : Donald J. Trump

Download or read book Trump: The Art of the Deal written by Donald J. Trump and published by Ballantine Books. This book was released on 2009-12-23 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: President Donald J. Trump lays out his professional and personal worldview in this classic work—a firsthand account of the rise of America’s foremost deal-maker. “I like thinking big. I always have. To me it’s very simple: If you’re going to be thinking anyway, you might as well think big.”—Donald J. Trump Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker’s art. And throughout, Trump talks—really talks—about how he does it. Trump: The Art of the Deal is an unguarded look at the mind of a brilliant entrepreneur—the ultimate read for anyone interested in the man behind the spotlight. Praise for Trump: The Art of the Deal “Trump makes one believe for a moment in the American dream again.”—The New York Times “Donald Trump is a deal maker. He is a deal maker the way lions are carnivores and water is wet.”—Chicago Tribune “Fascinating . . . wholly absorbing . . . conveys Trump’s larger-than-life demeanor so vibrantly that the reader’s attention is instantly and fully claimed.”—Boston Herald “A chatty, generous, chutzpa-filled autobiography.”—New York Post

How to Deal with Difficult Customers

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118761618
Total Pages : 123 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis How to Deal with Difficult Customers by : Dave Anderson

Download or read book How to Deal with Difficult Customers written by Dave Anderson and published by John Wiley & Sons. This book was released on 2013-05-21 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective." --Margaret Callihan, President, Chairman, and CEO, SunTrust Bank, Florida "Anderson knocks another one out of the park with How to Deal with Difficult Customers! The problem is real; Anderson's solutions make sense and, as always, he makes you laugh in the process." --Mike Roscoe, Editor in Chief, Dealer Magazine "I could not put this book down. It's a salesperson's bible, offering clear and concise how-to advice. If you're in the selling profession and want to sell more, you should read this book . . . twice." --Warren Lada, Senior Vice President, Saga Communications "An individual executing the ideas within this book will change their own life and their organization. No one has the gift like Anderson to articulate the importance character plays in maximizing potential." --Mike Tomberlin, CEO, The Tomberlin Group "Throw out all your other sales manuals. Anderson's new book will change the way you look at customers, the way your salespeople look at themselves, and, quite frankly, the way you look at the sales process." --Dan Janal, President, PRleads.com "What are you waiting for? We all have difficult customers. If you're tired of leaving money on the table because you can't handle them, read this book. If your good customers are turning into difficult customers, read this book. If you want to deliver results year-in and year-out, read, re-read, and apply the lessons of this book." --Randy Pennington, author, Results Rule!