Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071790357
Total Pages : 450 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition by : Masaaki Imai

Download or read book Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 2012-06-13 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ... thorough update of the definitive work that applies the Japanese business philosophy of continuous improvement and process innovation, kaizen, to the critical area of business performance where key transactions take place, the gemba. The result is a streamlined approach to realizing cost-effective, incremental improvements in your most crucial business processes. Written by the renowned quality management expert who introduced the concept of kaizen to the English-speaking world, this innovative guide is filled with hundreds of international gemba kaizen success stories and examples from a wide range of industries. These examples illustrate how to reduce costs, improve quality, and increase customer satisfaction. This comprehensive resource offers detailed coverage of important gemba kaizen topics, including: quality, cost, and delivery in the gemba; the five steps of workplace organization; identifying and eliminating muda - any non-value-adding activity; visual management; supervisors' roles in the lean workplace; gemba managers' roles and accountability in sustaining high performance; just-in-time and total flow management; the CEO's role in leading a kaizen culture"--Publisher's description.

Gemba Kaizen

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Author :
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (17 download)

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Book Synopsis Gemba Kaizen by :

Download or read book Gemba Kaizen written by and published by . This book was released on 2018 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071368167
Total Pages : 385 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by : Masaaki Imai

Download or read book Gemba Kaizen: A Commonsense, Low-Cost Approach to Management written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.

Toyota Kaizen Methods

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Author :
Publisher : CRC Press
ISBN 13 : 1439838542
Total Pages : 150 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Toyota Kaizen Methods by : Isao Kato

Download or read book Toyota Kaizen Methods written by Isao Kato and published by CRC Press. This book was released on 2017-07-26 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level, a core element of Toyota‘s success. It is not a book about holding Western-st

The ASQ Supply Chain Management Primer

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Publisher : Quality Press
ISBN 13 : 0873898761
Total Pages : 95 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis The ASQ Supply Chain Management Primer by : James P. Russell

Download or read book The ASQ Supply Chain Management Primer written by James P. Russell and published by Quality Press. This book was released on 2013-11-27 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: This primer was written to promote the application of basic and sound supply chain management principles. It was written for a global audience of practitioners and their managers. Authors and reviewers were chosen from around the world to capture these accepted methods used in national and international commerce. Most of the described methods come from decades of use in quality management programs. They are equally important when managing for environment, safety, security, and sustainability. They are basic. The global economy has presented both a challenge and an opportunity for organizations to better manage their supply chains. An organization’s supply chain has come to be viewed as more like a supply web, because an organization has a complex network of customers, distributors, wholesalers, suppliers (first tier, second tier and sometimes third tier), and includes logistics, transportation and warehousing. This primer draws content from experts in the field and was blended into a useful tool for you to use managing your organization’s supply chain. It covers key supply chain topics, like: supply chain and logistics management processes, defining organizational needs and requirements, identifying supply network sources, building relationships, awarding contracts, and managing supplier performance. Creating an effective supply chain is key to staying ahead in today’s complex global economy. This primer provides the tools, guidance, and examples to help maximize business performance and create competitive advantage for your organization.

One Small Step Can Change Your Life

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Publisher : Workman Publishing Company
ISBN 13 : 0761181342
Total Pages : 229 pages
Book Rating : 4.7/5 (611 download)

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Book Synopsis One Small Step Can Change Your Life by : Robert Maurer Ph.D.

Download or read book One Small Step Can Change Your Life written by Robert Maurer Ph.D. and published by Workman Publishing Company. This book was released on 2014-04-22 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your life fearlessly with this essential guide to kaizen—the art of making great and lasting change through small, steady steps. The philosophy is simple: Great change is made through small steps. And the science is irrefutable: Small steps circumvent the brain's built-in resistance to new behavior. No matter what the goal—losing weight, quitting smoking, writing a novel, starting an exercise program, or meeting the love of your life—the powerful technique of kaizen is the way to achieve it. Written by psychologist and kaizen expert Dr. Robert Maurer, One Small Step Can Change Your Life is the simple but potent guide to easing into new habits—and turning your life around. Learn how to overcome fear and procrastination with his 7 Small Steps—including how to Think Small Thoughts, Take Small Actions, and Solve Small Problems—to steadily build your confidence and make insurmountable-seeming goals suddenly feel doable. Dr. Maurer also shows how to visualize virtual change so that real change can come more easily. Why small rewards lead to big returns. And how great discoveries are made by paying attention to the little details most of us overlook. His simple regiment is your path to continuous improvement for anything from losing weight to quitting smoking, paying off debt, or conquering shyness and meeting new people. Rooted in the two-thousand-year-old wisdom of the Tao Te Ching—“The journey of a thousand miles begins with a single step”—here is the way to change your life without fear, without failure, and start on a new path of easy, continuous improvement.

Gemba Walks the Toyota Way : The Place to Teach and Learn Management

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Author :
Publisher : Mohammed Hamed Ahmed Soliman
ISBN 13 :
Total Pages : 70 pages
Book Rating : 4./5 ( download)

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Book Synopsis Gemba Walks the Toyota Way : The Place to Teach and Learn Management by : Mohammed Hamed Ahmed Soliman

Download or read book Gemba Walks the Toyota Way : The Place to Teach and Learn Management written by Mohammed Hamed Ahmed Soliman and published by Mohammed Hamed Ahmed Soliman. This book was released on 2020-10-12 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gemba is a Japanese word meaning the actual place where value-creating work happens. Many leaders use gemba only for solving problems, visiting only when there is an issue. Others practice gemba walks on a daily basis to follow up and monitor the situation. However, Toyota believes that leaders truly develop through daily experiences at the gemba. In reality, gemba is a principle for managing, developing and improving people and processes. It is a valuable tool that helps lean practitioners learn the true facts so they can base management decisions on the actual situation.

The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071796185
Total Pages : 176 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time by : Robert Maurer

Download or read book The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time written by Robert Maurer and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the power of KAIZEN to make lasting and powerful change in your organization “Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades—that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind’s mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being.” —Masaaki Imai, Chariman, Kaizen Institute KAIZEN: The Small-Step Step Solution for You and Your Company Today’s businesses love the idea of revolutionary, immediate change. But major “disruptive” efforts often fail because radical change sets off alarms in our brains and shuts down our power to think clearly and creatively. There is, however, a more effective path to change. Change that is lasting and powerful. Change that begins with one small step . . . It’s The Spirit of Kaizen—a proven system for implementing small, incremental steps that can have a big impact in reaching your goals. This step-by-step guide from renowned psychologist and consultant Dr. Robert Maurer shows you how to: Lower costs—by offering little rewards Raise quality—by reducing mistakes Manage difficult people— one step at a time Boost morale and productivity— in five minutes a day Implement big ideas—through small but steady actions Sell more—in less time Filled with practical tips and ready-to-use tools for managers, innovators, and entrepreneurs, The Spirit of Kaizen is the essential handbook for a changing world. You’ll learn how to think outside the suggestion box, remove mental blindfolds, manage stress with one-minute exercises, and handle rising health-care costs. You’ll discover the “small step” secrets for dealing with all kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers. These simple but powerful techniques can be applied to almost any workplace situation, especially when you’re trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition. These are the same methods of small, continual improvement that have been tested by the largest companies, such as Boeing, Toyota, and the U.S. Navy—methods that will work for you, too. No matter how big the obstacle or how big the dream, The Spirit of Kaizen has a small-step solution to help you succeed.

Continuous Improvement

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Author :
Publisher : CRC Press
ISBN 13 : 1000467287
Total Pages : 151 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Continuous Improvement by : Larry Anderson

Download or read book Continuous Improvement written by Larry Anderson and published by CRC Press. This book was released on 2021-11-17 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this third book of the Shingo Model series, Continuous Improvement focuses on five of the Shingo Guiding Principles: seek perfection, embrace scientific thinking, focus on process, assure quality at the source, and improve flow and pull. Each chapter in Continuous Improvement is designed to enhance your comprehension of one or more aspects of the Continuous Improvement dimension of the Shingo Model and to increase your understanding of how the dimension interrelates with and complements the other principles in the Shingo Model. Ultimately, this explanation grounds the technical science of continuous improvement with a powerful social science that focuses on people development. It is this combination that creates the opportunity for improvement to be truly continuous. Because tacit learning is critical to deepening your continuous improvement knowledge, "Reader Challenges" are included throughout the text to encourage you to apply what you have read within the context of your own organization. This hands-on practice is necessary to understand the interrelatedness of principles, systems, and tools that are inherent in the Shingo Model. The Shingo Institute recognizes that "the transformation from traditional philosophy and practices to organizational excellence does not occur without the courage, creativity, and persistence of everyone in the organization—from executives to managers to team members on the frontline."

Kaizen Express

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Publisher : Lean Enterprise Institute
ISBN 13 : 1934109231
Total Pages : 174 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Kaizen Express by : Toshiko Narusawa

Download or read book Kaizen Express written by Toshiko Narusawa and published by Lean Enterprise Institute. This book was released on 2009 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071826858
Total Pages : 273 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains by : Jon Miller

Download or read book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains written by Jon Miller and published by McGraw Hill Professional. This book was released on 2013-11-07 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: FOSTER AND SUSTAIN A "KAIZEN" CULTURE IN YOUR ORGANIZATIONFOREWORD BY JOHN TOUSSANT, CEO OF THEDACARETransforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, "Creating a Kaizen Culture" explains how to enable an adaptive, excellent, and sustainable organization by leveraging core "kaizen" values and the behaviors they generate. The proven methods presented in this book will dramatically increase your chances of success in implementing a "kaizen" culture by closing the biggest gaps in the correct understanding of: WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE "KAIZEN" EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGEBased on more than 50 years of combined experience from experts who have successfully used "kaizen" to lead real transformation in a wide variety of industries, "Creating a Kaizen Culture" reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized "kaizen" implementation through kaizen events. Real-world examples demonstrate "kaizen" culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers: WHY WE NEED A "KAIZEN" CULTURE THE TRUE MEANING OF "KAIZEN" THE ORIGIN OF THE "KAIZEN" EVENT "KAIZEN" AS A STRATEGY IN PRACTICE DAILY "KAIZEN" SUSTAINING A "KAIZEN" CULTURE ORGANIZATIONAL READINESS FOR "KAIZEN" TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD "KAIZEN" IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES.

Applying Design for Six Sigma to Software and Hardware Systems

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Publisher : Pearson Education
ISBN 13 : 0137035918
Total Pages : 543 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Applying Design for Six Sigma to Software and Hardware Systems by : Eric Maass

Download or read book Applying Design for Six Sigma to Software and Hardware Systems written by Eric Maass and published by Pearson Education. This book was released on 2009-08-19 with total page 543 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Example-Rich Guide to Building Better Systems, Software, and Hardware with DFSS Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems , two leading experts offer a realistic, step-by-step process for succeeding with DFSS. Their clear, start-to-finish roadmap is designed for successfully developing complex high-technology products and systems that require both software and hardware development. Drawing on their unsurpassed experience leading Six Sigma at Motorola, the authors cover the entire project lifecycle, from business case through scheduling, customer-driven requirements gathering through execution. They provide real-world examples for applying their techniques to software alone, hardware alone, and systems composed of both. Product developers will find proven job aids and specific guidance about what teams and team members need to do at every stage. Using this book’s integrated, systems approach, marketers, software professionals, and hardware developers can converge all their efforts on what really matters: addressing the customer’s true needs. Learn how to Ensure that your entire team shares a solid understanding of customer needs Define measurable critical parameters that reflect customer requirements Thoroughly assess business case risk and opportunity in the context of product roadmaps and portfolios Prioritize development decisions and scheduling in the face of resource constraints Flow critical parameters down to quantifiable, verifiable requirements for every sub-process, subsystem, and component Use predictive engineering and advanced optimization to build products that robustly handle variations in manufacturing and usage Verify system capabilities and reliability based on pilots or early production samples Master new statistical techniques for ensuring that supply chains deliver on time, with minimal inventory Choose the right DFSS tools, using the authors’ step-by-step flowchart If you’re an engineer involved in developing any new technology solution, this book will help you reflect the real Voice of the Customer, achieve better results faster, and eliminate fingerpointing. About the Web Site The accompanying Web site, sigmaexperts.com/dfss, provides an interactive DFSS flowchart, templates, exercises, examples, and tools.

The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071795626
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything by : Matthew E. May

Download or read book The Laws of Subtraction: 6 Simple Rules for Winning in the Age of Excess Everything written by Matthew E. May and published by McGraw Hill Professional. This book was released on 2012-10-26 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2013 Small Business Book Award for Economics The world is more overwhelming than ever before. Our work is deeper and more demanding than ever. Our businesses are more complicated and difficult to manage than ever. Our economy is more uncertain than ever. Our resources are scarcer than ever. There is endless choice and feature overkill in all but the best experiences. Everybody knows everything about us. The simple life is a thing of the past. Everywhere, there's too much of the wrong stuff and not enough of the right. The noise is deafening, the signal weak. Everything is too complicated and time-sucking. Welcome to the age of excess everything. Success in this new age looks different and demands a new skill: Subtraction. Subtraction is defined simply as the art of removing anything excessive, confusing, wasteful, unnatural, hazardous, hard to use, or ugly . . . or the discipline to refrain from adding it in the first place. And if subtraction is the new skill to be acquired, we need a guide to developing it. Enter The Laws of Subtraction. Through a dozen of the most compelling stories of breakthrough innovation culled from 2,000 cases and bolstered by uniquely personal essays contributed by over 50 of the most creative minds in business today, The Laws of Subtraction outlines six simple rules for winning in the age of excess everything, and delivers a single yet powerful idea: When you remove just the right things in just the right way, something very good happens. The Laws of Subtraction features contributions by over 50 highly regarded thinkers, creatives, and executives. On Law #1: What Isn't There Can Often Trump What Is "When you reduce the number of doors that someone can walk through, more people walk through the one that you want them to walk through." -- SCOTT BELSKY, founder and CEO of Behance and author of Making Ideas Happen On Law #2: The Simplest Rules Create the Most Effective Experience "Keeping it simple isn't easy. By exploiting subtraction in innovation, we've been able to create an environment of freedom and creativity that allows us to thrive." -- BRAD SMITH, CEO, Intuit On Law #3: Limiting Information Engages the Imagination "Subtraction can mean the difference between a highly persuasive presentation and a long, convoluted, and confusing one. Why say more when you can say less?" -- CARMINE GALLO, author of The Apple Experience On Law #4: Creativity Thrives Under Intelligent Constraints "Here's the key to the conundrum for managers who want to stoke the innovation fire: That close cousin of scarcity, constraint, can indeed foster creativity." -- TERESA AMABILE, author of The Progress Principle On Law #5: Break Is the Important Part of Breakthrough "If you kill the butterflies in your stomach, you'll kill the dream. Embrace the feeling. Save the butterflies." -- JONATHAN FIELDS, author of Uncertainty On Law #6: Doing Something Isn't Always Better Than Doing Nothing "When we're faced with the greatest odds against us, often we need to edit rather than add." -- CHIP CONLEY, cofounder of Joie de Vivre Hospitality and author of Emotional Equations

Lean Office and Service Simplified

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Author :
Publisher : CRC Press
ISBN 13 : 1439884749
Total Pages : 297 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Office and Service Simplified by : Drew Locher

Download or read book Lean Office and Service Simplified written by Drew Locher and published by CRC Press. This book was released on 2017-07-27 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Total Management Flow

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Publisher :
ISBN 13 : 9780473146597
Total Pages : 280 pages
Book Rating : 4.1/5 (465 download)

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Book Synopsis Total Management Flow by : Euclides A. Coimbra

Download or read book Total Management Flow written by Euclides A. Coimbra and published by . This book was released on 2009-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260468526
Total Pages : 448 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer by : Jeffrey K. Liker

Download or read book The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2020-10-27 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling guide to Toyota’s legendary philosophy and production system—updated with important new frameworks for driving innovation and quality in your business One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include: Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technology Illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way A fresh approach to leadership models The brain science and skills for learning to think scientifically How Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy Organized into thematic sections covering the various aspects of the Toyota Way—including Philosophy, Processes, People, and Problem Solving—this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage. With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually "flow" value to satisfy customers, improve your leadership, and get quality right the first time.

The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071800689
Total Pages : 272 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company by : Art Byrne

Download or read book The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company written by Art Byrne and published by McGraw Hill Professional. This book was released on 2012-08-31 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE C-LEVEL GUIDE TO SUCCEEDING WITH LEAN "With 30 years of accumulated experience, Art Byrne is one of the rare few people who can speak with authority about the pitfalls of fi nancial measurement systems, the importance of respect for people, the power of Lean in the marketplace, and the leverage from organizing people around value streams. When he writes 'Go to the Gemba and Run Your Kaizen,' we must take heed." -- MASAAKI IMAI, bestselling author of Kaizen and Gemba Kaizen "In this wonderful and important book, Byrne shows us that Lean management, understood and practiced correctly, consistently delivers spectacular results." -- BOB EMILIANI, author, Better Thinking, Better Results, and Professor, Connecticut State University "A compelling picture of how Lean techniques and attitudes enable CEOs and senior executives to create a culture for transforming a company and putting it on a highperformance path." -- JERRY J. JASINOWSKI, former President of the National Association of Manufacturers "Art Byrne provides real-world examples of how he exhibited the wisdom and courage to do the right thing, improving work practices at all levels of the organization to deliver the right results for all stakeholders. Which comes first, the wisdom or the courage? Read The Lean Turnaround to find out." -- JOHN SHOOK, Chairman and CEO, Lean Enterprise Institute "Lean is the closest thing to magic I have experienced in my 40 years in business. I recommend Lean and this book to everyone responsible for the performance of a business, particularly those in private equity like me, where leverage magnifies the importance of cash." -- JOHN CHILDS, founder and CEO, of J. W. Childs Associates L.P. "A must-read for any leader interested in understanding the strategic advantages from focusing on activities that add value to the customer experience." -- GARY S. KAPLAN, MD, Chairman and CEO of the Virginia Mason Health System Lean isn't just for manufacturing anymore . . . Few business leaders in the world have applied Lean strategy as successfully as Art Byrne has--and none has the ability to explain how to do it with such succinctness and clarity. Famous for turning around the wire management company Wiremold, where he rethought every aspect of operations from the customer's standpoint--and got everyone else in the company to do likewise--Byrne has successfully implemented Lean strategies in more than 30 companies in 14 different countries. In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm. Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to: Eliminate waste in every value-added operation Deliver consistent value to customers Stimulate growth and add jobs Increase wealth for all your stakeholders Build a company culture of continuous improvement (kaizen) Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.