Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071826866
Total Pages : 272 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains by : Jon Miller

Download or read book Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains written by Jon Miller and published by McGraw Hill Professional. This book was released on 2013-10-31 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: FOSTER AND SUSTAIN A KAIZEN CULTURE IN YOUR ORGANIZATION WINNER of the 2015 Shingo Research and Professional Publication Award! FOREWORD BY JOHN TOUSSANT, CEO OF THEDACARE Transforming a culture is far more about emotional growth than technical maturity. Co-written by leaders at the Kaizen Institute, Creating a Kaizen Culture explains how to enable an adaptive, excellent, and sustainable organization by leveraging core kaizen values and the behaviors they generate. The proven methods presented in this book will dramatically increase your chances of success in implementing a kaizen culture by closing the biggest gaps in the correct understanding of: WHAT KAIZEN CULTURE IS AND WHY WE NEED IT HOW EVERYONE, EVERYWHERE CAN PRACTICE KAIZEN EVERY DAY THE LEADER'S ROLE IN TURNING KAIZEN CULTURE INTO COMPETITIVE ADVANTAGE Based on more than 50 years of combined experience from experts who have successfully used kaizen to lead real transformation in a wide variety of industries, Creating a Kaizen Culture reveals how to propel rapid and sustainable performance improvement. It provides a detailed and illustrated road map to organized kaizen implementation through kaizen events. Real-world examples demonstrate kaizen culture in action at Toyota, Zappos, Wiremold, and many other companies. Featuring valuable insights from Kaizen Institute leaders, this practical resource covers: WHY WE NEED A KAIZEN CULTURE THE TRUE MEANING OF KAIZEN THE ORIGIN OF THE KAIZEN EVENT KAIZEN AS A STRATEGY IN PRACTICE DAILY KAIZEN SUSTAINING A KAIZEN CULTURE ORGANIZATIONAL READINESS FOR KAIZEN TRANSFORMATION FACING UP TO THE CULTURE MONSTER CASE STUDIES OF REAL-WORLD KAIZEN IMPLEMENTATION IN ORGANIZATIONS OF VARIOUS SIZES AND INDUSTRIES

Managing Your Nonprofit for Resilience

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Publisher : John Wiley & Sons
ISBN 13 : 1394153821
Total Pages : 247 pages
Book Rating : 4.3/5 (941 download)

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Book Synopsis Managing Your Nonprofit for Resilience by : Ted Bilich

Download or read book Managing Your Nonprofit for Resilience written by Ted Bilich and published by John Wiley & Sons. This book was released on 2022-12-28 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hands-on risk management playbook for nonprofit leaders, funders, and advisors In Managing Your Nonprofit for Resilience: Use Lean Risk Management to Improve Performance and Increase Engagement, experienced nonprofit risk management expert Ted Bilich delivers a comprehensive and engaging exploration of how to keep your nonprofit vibrant, proactive, and out of trouble. In the book, you'll learn how the world’s best charitable organizations employ lean risk management to prioritize, mitigate, and eliminate the most significant risks facing nonprofits today. The author teaches you how to develop a risk management cycle and work with risks at the board level, implementing lean risk management tactics incrementally. You'll also discover: Discussions of fundamental risk management elements Sample compliance checklists, example questions to ask during risk inventories, and common challenges faced by nonprofits in a wide variety of sectors Strategies for confronting nascent risk and issues with radical candor and taking reasonable steps to address them before they spiral out of control An engaging and essential resource for the managers and directors of nonprofits of all sizes, Managing Your Nonprofit for Resilience belongs on the bookshelves of anyone tasked with shepherding a charitable organization through an increasingly challenging and volatile environment.

Engineering Management

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Publisher : CRC Press
ISBN 13 : 1498730116
Total Pages : 702 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Engineering Management by : C. M. Chang

Download or read book Engineering Management written by C. M. Chang and published by CRC Press. This book was released on 2016-11-25 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders. The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management. The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.

Agile and Lean Concepts for Teaching and Learning

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Publisher : Springer
ISBN 13 : 9811327513
Total Pages : 441 pages
Book Rating : 4.8/5 (113 download)

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Book Synopsis Agile and Lean Concepts for Teaching and Learning by : David Parsons

Download or read book Agile and Lean Concepts for Teaching and Learning written by David Parsons and published by Springer. This book was released on 2018-10-24 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the application of agile and lean techniques, originally from the field of software development and manufacturing, to various aspects of education. It covers a broad range of topics, including applying agile teaching and learning techniques in the classroom, incorporating lean thinking in educational workflows, and using team-based approaches to student-centred activities based on agile principles and processes. Demonstrating how agile and lean ideas can concretely be applied to education, the book offers practical guidance on how to apply these ideas in the classroom or lecture hall, as well as new concepts that could spark further research and development.

Managing Innovation and Operations in the 21st Century

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1351642987
Total Pages : 213 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Managing Innovation and Operations in the 21st Century by : Jose Arturo Garza-Reyes

Download or read book Managing Innovation and Operations in the 21st Century written by Jose Arturo Garza-Reyes and published by Taylor & Francis. This book was released on 2017-08-07 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for directors, consultants, practitioners, and professionals aspiring to effectively manage operations, but is targeted at applying innovation to the management of operations, including supply chains. It is appropriate for those establishing a career in innovation and operations management. This book will: Equip readers with understanding of the nature of innovation, operations management concepts, business models, methods and tools; Explore best practices and most commonly used operations and innovation business models, methods, and tools used by successful organisations; Consider particular operational issues directly impact the competitiveness of organisations

The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071796185
Total Pages : 176 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time by : Robert Maurer

Download or read book The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time written by Robert Maurer and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the power of KAIZEN to make lasting and powerful change in your organization “Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades—that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind’s mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being.” —Masaaki Imai, Chariman, Kaizen Institute KAIZEN: The Small-Step Step Solution for You and Your Company Today’s businesses love the idea of revolutionary, immediate change. But major “disruptive” efforts often fail because radical change sets off alarms in our brains and shuts down our power to think clearly and creatively. There is, however, a more effective path to change. Change that is lasting and powerful. Change that begins with one small step . . . It’s The Spirit of Kaizen—a proven system for implementing small, incremental steps that can have a big impact in reaching your goals. This step-by-step guide from renowned psychologist and consultant Dr. Robert Maurer shows you how to: Lower costs—by offering little rewards Raise quality—by reducing mistakes Manage difficult people— one step at a time Boost morale and productivity— in five minutes a day Implement big ideas—through small but steady actions Sell more—in less time Filled with practical tips and ready-to-use tools for managers, innovators, and entrepreneurs, The Spirit of Kaizen is the essential handbook for a changing world. You’ll learn how to think outside the suggestion box, remove mental blindfolds, manage stress with one-minute exercises, and handle rising health-care costs. You’ll discover the “small step” secrets for dealing with all kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers. These simple but powerful techniques can be applied to almost any workplace situation, especially when you’re trying to navigate the stormy waters of radical change, high-pressure deadlines, and cutthroat competition. These are the same methods of small, continual improvement that have been tested by the largest companies, such as Boeing, Toyota, and the U.S. Navy—methods that will work for you, too. No matter how big the obstacle or how big the dream, The Spirit of Kaizen has a small-step solution to help you succeed.

Business Communication

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Author :
Publisher : Routledge
ISBN 13 : 1136181598
Total Pages : 326 pages
Book Rating : 4.1/5 (361 download)

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Book Synopsis Business Communication by : Peter Hartley

Download or read book Business Communication written by Peter Hartley and published by Routledge. This book was released on 2015-02-11 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective communication in business and commercial organizations is critical, as organizations have to become more competitive and effective to sustain commercial success. This thoroughly revamped new edition distils the principles of effective communication and applies them to organizations operating in the digital world. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings. In every case the authors consider the potential of new technology to improve and support communication. With helpful pedagogical features designed to aid international students, this new edition of a popular text will continue to aid business and management students for years to come. Additional content can now be found on the author's website - www.rethinkbuscomm.net

The Lean CEO: Leading the Way to World-Class Excellence

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071833072
Total Pages : 352 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Lean CEO: Leading the Way to World-Class Excellence by : Jacob Stoller

Download or read book The Lean CEO: Leading the Way to World-Class Excellence written by Jacob Stoller and published by McGraw Hill Professional. This book was released on 2015-04-10 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on in-depth interviews with some of the best known Lean-practicing CEOs, this groundbreaking book shows how to implement lean in virtually every type of company and facet of the organization The power of lean to build world-class performance requires a corporate-wide commitment to long term continuous improvement that very few organizations have made.The Lean CEO bridges the gap between lean and conventional management practices in a way that addresses the specific needs of executives. Filled with narratives from leaders who have taken the lean journey with great success, The Lean CEO offers a detailed account of how top executives have reconciled lean activity with traditional management practices in order to meet broad corporate objectives. Readers learn how to use lean to eliminate waste, reduce costs, spark innovation, improve quality and delivery, engage employees, and build a sustainable future. Jacob Stoller is a business journalist with expertise in implementing lean throughout entire organizations.

The Kaizen Event Planner

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Author :
Publisher : CRC Press
ISBN 13 : 1439827826
Total Pages : 240 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis The Kaizen Event Planner by : Karen Martin

Download or read book The Kaizen Event Planner written by Karen Martin and published by CRC Press. This book was released on 2017-07-27 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process,

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

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Publisher : McGraw Hill Professional
ISBN 13 : 0071768564
Total Pages : 304 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan

Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Leading the Lean Enterprise Transformation, Second Edition

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Publisher : CRC Press
ISBN 13 : 1439859884
Total Pages : 264 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Leading the Lean Enterprise Transformation, Second Edition by : George Koenigsaecker

Download or read book Leading the Lean Enterprise Transformation, Second Edition written by George Koenigsaecker and published by CRC Press. This book was released on 2016-04-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated with new information, illustrations, and leadership tools, Leading the Lean Enterprise Transformation, Second Edition describes how the metrics used by Toyota drive every line item in a financial statement in the right direction. Rather than focus on Lean tools and principles, the new edition of this bestselling reference focuses on what may be the least understood and most critical aspect of a Lean transformation: the building of a Lean culture. In addition to new appendices with background information and insightful stories on Lean leadership and implementation, it includes new information on tactical organization practices, strategy deployment, and Lean culture. An inductee to IndustryWeek's Hall of Fame, George Koenigsaecker illustrates successful strategies and valuable lessons learned with case histories of U.S. leaders who have been instrumental in bringing Lean to the forefront. He explains the use of value stream analysis at the leadership level and describes how to structure kaizen events that can improve the value stream. Organized in the chronological sequence that a leader embarking on a Lean journey would experience, the book discusses the methods used by the author during the Hon Company’s successful Lean conversion, which doubled productivity, tripled revenues, and led IndustryWeek to recognize Hon as one of the "World’s 100 Best Managed Firms." The book not only introduces powerful leadership tools—including strategy deployment, transformation value stream analysis, and transformation plan of care—but also arms potential change agents with the soft skills needed to define, develop, and communicate their vision. Detailing the steps required to sustain improvements, it supplies time-tested guidance for effective leadership throughout a Lean transformation in any organization.

An Integrated Company-Wide Management System

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Author :
Publisher : Springer
ISBN 13 : 3319990349
Total Pages : 236 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis An Integrated Company-Wide Management System by : Souraj Salah

Download or read book An Integrated Company-Wide Management System written by Souraj Salah and published by Springer. This book was released on 2018-08-30 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.

The Complete Lean Enterprise

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Publisher : CRC Press
ISBN 13 : 1563273012
Total Pages : 141 pages
Book Rating : 4.5/5 (632 download)

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Book Synopsis The Complete Lean Enterprise by : Beau Keyte

Download or read book The Complete Lean Enterprise written by Beau Keyte and published by CRC Press. This book was released on 2004-07-30 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

Modular Kaizen

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Publisher : Quality Press
ISBN 13 : 0873898648
Total Pages : 160 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Modular Kaizen by : Grace L. Duffy

Download or read book Modular Kaizen written by Grace L. Duffy and published by Quality Press. This book was released on 2013-11-07 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modular Kaizen is a development of necessity. Improvement has to happen on the fly in our rapidly changing world. This book is about using the resources, people, and schedules already in place to get things done. Modular Kaizen is the counterpoint to a kaizen blitz, in which team members are confined in a room to hammer out an opportunity or a solution to some problem. In the hectic, interrupt-driven environment of many organizations, it is simply not possible to remove critical players from normal operations for any length of time. Grace Duffy draws on 40 years of experience to incorporate techniques, innovations, and lessons learned in pursuit of effective continuous and breakthrough improvement. Part I provides the conceptual model along with steps and tools for process and system improvement in an extremely busy and interrupt-driven workplace. Part II offers three case studies—from manufacturing, healthcare, and aerospace—to show how the techniques work in real time. If you are looking for proven approaches to integrating quality improvement into daily work, this is your book. It is written for those of us who have to “get it done,” not just talk about it. So roll up your sleeves and dig in.

Results

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Publisher : Crown Business
ISBN 13 : 0307337316
Total Pages : 265 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis Results by : Bruce A. Pasternack

Download or read book Results written by Bruce A. Pasternack and published by Crown Business. This book was released on 2005-10-18 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company has a personality. Does yours help or hinder your results? Does it make you fit for growth? Find out by taking the quiz that’s helped 50,000 people better understand their organizations at OrgDNA.com and to learn more about Organizational DNA. Just as you can understand an individual’s personality, so too can you understand a company’s type—what makes it tick, what’s good and bad about it. Results explains why some organizations bob and weave and roll with the punches to consistently deliver on commitments and produce great results, while others can’t leave their corner of the ring without tripping on their own shoelaces. Gary Neilson and Bruce Pasternack help you identify which of the seven company types you work for—and how to keep what’s good and fix what’s wrong. You’ll feel the shock of recognition (“That’s me, that’s my company”) as you find out whether your organization is: • Passive-Aggressive (“everyone agrees, smiles, and nods, but nothing changes”): entrenched underground resistance makes getting anything done like trying to nail Jell-O to the wall • Fits-and-Starts (“let 1,000 flowers bloom”): filled with smart people pulling in different directions • Outgrown (“the good old days meet a brave new world”): reacts slowly to market developments, since it’s too hard to run new ideas up the flagpole • Overmanaged (“we’re from corporate and we’re here to help”): more reporting than working, as managers check on their subordinates’ work so they can in turn report to their bosses • Just-in-Time (“succeeding, but by the skin of our teeth”): can turn on a dime and create real breakthroughs but also tends to burn out its best and brightest • Military Precision (“flying in formation”): executes brilliant strategies but usually does not deal well with events not in the playbook • Resilient (“as good as it gets”): flexible, forward-looking, and fun; bounces back when it hits a bump in the road and never, ever rests on its laurels For anyone who’s ever said, “Wow, that’s a great idea, but it’ll never happen here” or “Whew, we pulled it off again, but I’m tired of all this sprinting,” Results provides robust, practical ideas for becoming and remaining a resilient business. Also available as an eBook From the Hardcover edition.

The Toyota Way

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 9780071435635
Total Pages : 350 pages
Book Rating : 4.4/5 (356 download)

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Book Synopsis The Toyota Way by : Jeffrey K. Liker

Download or read book The Toyota Way written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2003-12-22 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071639853
Total Pages : 363 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results by : Mike Rother

Download or read book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results written by Mike Rother and published by McGraw Hill Professional. This book was released on 2009-09-04 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture." —Jeffrey K. Liker, bestselling author of The Toyota Way "[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking." —The Systems Thinker "How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." —James P. Womack, Chairman and Founder, Lean Enterprise Institute "Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization." —John Shook, Chairman and CEO, Lean Enterprise Institute This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as: How can we make improvement and adaptation part of everyday work throughout the organization? How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance? How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers? Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting. With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.