Elderly Consumers And Retail Sales Personnel

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Elderly Consumers and Retail Sales Personnel

Author : Julie Johnson-Hillery
Publisher : Garland Science
ISBN 13 : 1000526178
Total Pages : 110 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Elderly Consumers and Retail Sales Personnel by : Julie Johnson-Hillery

Download or read book Elderly Consumers and Retail Sales Personnel written by Julie Johnson-Hillery and published by Garland Science. This book was released on 2021-10-28 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1997. Based around the author's observations and experiences in the fashion retailing industry and later dissertation research, this study looks at the attitudes of retailers towards the elderly. The aim of the research presented is to challenge stereotypes, suggest practical ways in which improve service for the aging population and identify areas where retailers could improve customer service across all consumer groups as well as the older age groups.

Elderly Consumers and Retail Sales Personnel

Author : Julie L. Johnson-Hillery
Publisher :
ISBN 13 :
Total Pages : 432 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Elderly Consumers and Retail Sales Personnel by : Julie L. Johnson-Hillery

Download or read book Elderly Consumers and Retail Sales Personnel written by Julie L. Johnson-Hillery and published by . This book was released on 1995 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Encyclopedia of Aging

Author : Linda S. Noelker, PhD
Publisher : Springer Publishing Company
ISBN 13 : 0826148441
Total Pages : 1444 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis The Encyclopedia of Aging by : Linda S. Noelker, PhD

Download or read book The Encyclopedia of Aging written by Linda S. Noelker, PhD and published by Springer Publishing Company. This book was released on 2006-03-17 with total page 1444 pages. Available in PDF, EPUB and Kindle. Book excerpt: A COMPREHENSIVE RESOURCE ON GERONTOLOGY AND GERIATRICS Since its inception in 1987, The Encyclopedia of Aging has proven to be the definitive resource for scholars and students across the burgeoning and increasingly interdisciplinary fields of gerontology and geriatrics. Like its three esteemed predecessors, the fourth edition contains concise, readable explorations of hundreds of terms, concepts, and issues related to the lives of older adults, as well as timely coverage of the many new programs and services for the elderly. Updated, under the distinguished stewardship of editor-in-chief Richard Schulz to reflect the infusion of new information across the scientific disciplines, this new edition brings readers up-to-the-moment significant advances in biology, physiology, genetics, medicine, psychology, nursing, social services, sociology, economics, technology, and political science. While retaining the format and standard of excellence that marked the first three editions, the fourth edition encompasses a wealth of new information from the social and health sciences. It contains the most current bibliography of an expanding literature, an exhaustive index, and extensive cross references. This much anticipated update of the field's most authoritative resource will take its place as an indispensable reference for specialists and non-specialists across a broad range of disciplines that now comprise the field of aging. SPRINGER--SERVING THE HEALTHCARE AND HELPING PROFESSIONS FOR MORE THAN 55 YEARS

Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia

Author : Samrena Jabeen
Publisher : Partridge Publishing Singapore
ISBN 13 : 1543752039
Total Pages : 192 pages
Book Rating : 4.5/5 (437 download)

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Book Synopsis Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia by : Samrena Jabeen

Download or read book Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia written by Samrena Jabeen and published by Partridge Publishing Singapore. This book was released on 2019-06-27 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail Service Quality is a vital driver in determining customer satisfaction, which in turn promotes customer loyalty and reduces switching intentions. Service quality is a solution to build customer satisfaction which could lead to customer loyalty hence reducing switching intentions. The current study has investigated the interrelationship between service quality, customer satisfaction, customer loyalty with switching intentions of customers, and the moderating role of price discounts and store ethnicity, in a single framework. Random sampling was used by administering standardized questionnaires personally to 450 hypermarket customers located in the Eastern Province of Saudi Arabia. The results confirmed that retail service quality has significant positive influence on customer satisfaction, and the positive effect of customer satisfaction on customer loyalty. Besides, the study verified store ethnicity and price discounts acted as moderating mechanism for explaining the switching intentions of satisfied and loyal customers. The results serve as a guideline for top managers of the hypermarkets to design appropriate policies and strategies in terms of retail service quality, price discounts and identifying the needs of ethnic groups in a particular region. This will help to enhance customer satisfaction and customer loyalty hence reducing switching intentions of customers.

Consumer Interests Annual

Author : American Council on Consumer Interests. Conference
Publisher :
ISBN 13 :
Total Pages : 764 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Consumer Interests Annual by : American Council on Consumer Interests. Conference

Download or read book Consumer Interests Annual written by American Council on Consumer Interests. Conference and published by . This book was released on 1996 with total page 764 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Handbook of Research on Economic and Social Impacts of Population Aging

Author : Bayar, Yilmaz
Publisher : IGI Global
ISBN 13 : 1799873293
Total Pages : 383 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Economic and Social Impacts of Population Aging by : Bayar, Yilmaz

Download or read book Handbook of Research on Economic and Social Impacts of Population Aging written by Bayar, Yilmaz and published by IGI Global. This book was released on 2021-06-25 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: The increases in global wealth and the developments in the field of health have led to decreases in mortality rates, increases in life expectancy, and decreases in fertility rate, leading to a population that is rapidly consisting more and more of older individuals. The demographic changes affect nearly all parts of society including economics, education, health, social security systems, socio-cultural activities, and more. Thus, it is essential to study the impacts that an aging population will have on society. The Handbook of Research on Economic and Social Impacts of Population Aging analyzes the economic and social impacts of population aging from a multidisciplinary perspective. Covering topics such as life expectancy, social welfare, health, social security, and more, this book is essential for social scientists, sociologists, demographers, economists, medical professionals, government officials, policymakers, professionals, researchers, managers, students, and academicians looking to understand the effects of an aging population on modern society.

Research Applications in Family and Consumer Sciences

Author :
Publisher : Colleges Universities & Research Section American Associatio
ISBN 13 :
Total Pages : 162 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Research Applications in Family and Consumer Sciences by :

Download or read book Research Applications in Family and Consumer Sciences written by and published by Colleges Universities & Research Section American Associatio. This book was released on 2003 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lessons on Profiting from Diversity

Author : G. Moss
Publisher : Springer
ISBN 13 : 0230355056
Total Pages : 243 pages
Book Rating : 4.2/5 (33 download)

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Book Synopsis Lessons on Profiting from Diversity by : G. Moss

Download or read book Lessons on Profiting from Diversity written by G. Moss and published by Springer. This book was released on 2012-01-25 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows the strong business case for diversity and the deleterious effects of not allowing diversity to take root in organizations by providing a fascinating insight into the case for gender diversity in the professional services, marketing and digital arenas, and the way in which a diversity mindset can be fostered in organizations.

Understanding the Older Consumer

Author : Barrie Gunter
Publisher : Routledge
ISBN 13 : 1134663919
Total Pages : 192 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Understanding the Older Consumer by : Barrie Gunter

Download or read book Understanding the Older Consumer written by Barrie Gunter and published by Routledge. This book was released on 2012-10-12 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Understanding the Older Consumer, Barrie Gunter provides a detailed examination of the demographic, behavioural and psychological profiles of the older consumer. He shows that without the responsibilities of loans and child raising and with better financial provision than in previous years, the over-50s represent a powerful spending force. In order to reach this group, Barrie Gunter shows how to target advertising and respond to the changes that have occurred. Understanding the Older Consumer provides a wealth of information on older people's lifestyles and leisure, their interest in the mass media, their perceptions of advertising and their shopping.

JOURNAL OF RETAILING

Author :
Publisher :
ISBN 13 :
Total Pages : 956 pages
Book Rating : 4./5 ( download)

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Book Synopsis JOURNAL OF RETAILING by :

Download or read book JOURNAL OF RETAILING written by and published by . This book was released on 1981 with total page 956 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Proceedings of The 11th MAC 2017

Author : group of authors
Publisher : MAC Prague consulting
ISBN 13 : 8088085160
Total Pages : 185 pages
Book Rating : 4.0/5 (88 download)

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Book Synopsis Proceedings of The 11th MAC 2017 by : group of authors

Download or read book Proceedings of The 11th MAC 2017 written by group of authors and published by MAC Prague consulting. This book was released on 2017-10-12 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 11th Multidisciplinary Academic Conference in Prague 2017, Czech Republic (The 11th MAC in Prague 2017), October 13-14, 2017

APMR

Author :
Publisher :
ISBN 13 :
Total Pages : 434 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis APMR by :

Download or read book APMR written by and published by . This book was released on 2006 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Aging Consumer

Author : Aimee Drolet
Publisher : Routledge
ISBN 13 : 1000202755
Total Pages : 260 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis The Aging Consumer by : Aimee Drolet

Download or read book The Aging Consumer written by Aimee Drolet and published by Routledge. This book was released on 2020-10-01 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Aging Consumer: Perspectives from Psychology and Marketing, 2nd edition takes stock of what is known around age and consumer behavior, identifies gaps and open questions within the research, and outlines an agenda for future research. There has been little systematic research done with respect to the most basic questions related to age and consumer behavior, such as whether older adults versus young and middle-age adults respond to marketing activities including pricing, promotions, product design, and distribution. Written by experts, The Aging Consumer compiles research on a broad range of topics on consumer marketing, from an individual to a societal level of analysis. This second edition provides new versions of chapters contained in the 2010 volume that have been updated to reflect the latest psychological and marketing research and thinking. Included also are ten new chapters which cover exciting new ground, such as changes in metacognition in older adults, motivated cognition of the aging consumer, and a global perspective on aging and the economy across cultures. This updated volume is beneficial for researchers and practitioners in marketing, consumer behavior, and advertising. Additionally, The Aging Consumer, 2nd edition will appeal to professionals in other fields such as psychology, decision sciences, gerontology and gerontological social work, and those who are concerned with normal human aging and its implications for the everyday behavior of older individuals. It will also be of interest to those in fields concerned with the societal implications of an aging population, such as economics, policy, and law.

Consumer Satisfaction

Author : Dawn Thorndike Pysarchik
Publisher :
ISBN 13 :
Total Pages : 404 pages
Book Rating : 4.3/5 (129 download)

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Book Synopsis Consumer Satisfaction by : Dawn Thorndike Pysarchik

Download or read book Consumer Satisfaction written by Dawn Thorndike Pysarchik and published by . This book was released on 1982 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Innovation Behavior Towards Consumer Goods of People in the age Group 50 and Above in Germany

Author : Sebastian Hof
Publisher : Diplomarbeiten Agentur
ISBN 13 : 3842829590
Total Pages : 93 pages
Book Rating : 4.8/5 (428 download)

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Book Synopsis Innovation Behavior Towards Consumer Goods of People in the age Group 50 and Above in Germany by : Sebastian Hof

Download or read book Innovation Behavior Towards Consumer Goods of People in the age Group 50 and Above in Germany written by Sebastian Hof and published by Diplomarbeiten Agentur. This book was released on 2012-03-08 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Introduction: 1.1, Problem Statement: It is a widely spread fact that everybody wants to become old but the fewest want to be old. But it is also a fact that we cannot stop the age. It may exist ways and means to keep your mental and physical skills in a good shape but with every day we will become older one day anyway. The only alternative of getting older by the way doesn t seem to be much tempting why people accept the tide someday. What in this case only is concerning the single one also applies to whole societies. Tomorrow everybody will be older, the group of the over 50s is continuously increasing. So the aged will become more, but will they also become older mental or physically as a consequence? Nowadays, an increasingly number of seniors is more healthy and powerful than their parent generation. And they are highly attractive for companies but were disregarded for a long time when for example addressing advertisements. May it be because they are seen as less open for new products or due to the fact that they are supposed to show less involvement when confronted with advertisement. The reasons are multifarious. But the same as our society will continuously change the over 50s have also changed in their behavior. Companies haven t dealt with the over 50s as a target group for a long period of time. Older people are often associated with gridlocked habits and a certain rejection to new things like already mentioned. But is this true? Do they act or react different due to their age than their younger counterparts? Are the above mentioned prejudices in fact only the opinion of some companies? This questions need to be answered especially when regarding the society change creeping over us. 1.2, Terminologies: All relevant terms concerning the title of this thesis will be explained in the following chapters. For example, the meaning of innovation is explained in chapter 4 Innovativeness and the meaning of consumer good will be explained in chapter about 3 Consumer Behavior . The idea behind this is to guarantee that the words are understood when they are needed in a logical way. 1.3, Goals and Structure of the Thesis: This thesis aims to answer several questions. First, the reader should get a feeling for the socio-demographic change we are facing in Germany and the consequential change not only for our society but also for our economy. In the following, it should be understood the over 50s main characteristics, how they [...]

Direct Marketing, Direct Selling, and the Mature Consumer

Author : James R. Lumpkin
Publisher : Praeger
ISBN 13 :
Total Pages : 256 pages
Book Rating : 4.X/5 (1 download)

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Book Synopsis Direct Marketing, Direct Selling, and the Mature Consumer by : James R. Lumpkin

Download or read book Direct Marketing, Direct Selling, and the Mature Consumer written by James R. Lumpkin and published by Praeger. This book was released on 1989-04-17 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports and interprets the results of a major research study that investigated the shopping behavior of the mature consumer with regard to the principal types of direct response marketing: catalog shopping, direct mail, media ads, telephone solicitation, direct selling, party-plan selling, and in-home demonstrations. Sponsored by the American Association of Retired Persons (AARP) and the Andrus Foundation, the project represents the most thorough treatment of the older consumer published to date. Marketing managers, direct marketing specialists, and retailers will find here the data they need to make informed decisions and develop appropriate marketing strategies for reaching a growing, and often relatively affluent, segment of the U.S. consumer population. The study was based on an 8-page questionnaire to which more than 2500 subjects nationwide responded and which yielded information on respondents' willingness to purchase from various direct sources, actual purchase behavior, preferences for purchasing from direct sources, likes and dislikes about in-home shopping, and the characteristics that influence purchasing decisions. The authors also compared shopping behaviors and attitudes of older consumers with younger groups and analyzed differences on the basis of demographic and psychological variables. A wide range of practical findings issued from the study, including the fact that many mature consumers associate high pressure sales tactics with in-home shopping and evince a high degree of distrust of direct selling techniques. In the final chapter, the authors present practical recommendations for formulating and maintaining a marketplace offering that is satisfying to the mature shopper. Numerous tables and figures illustrate the statistical conclusions drawn from the study.

Staff Summary of Federal Trade Commission Activities Affecting Older Americans: September 2001 - August 2003: A Commission Staff Report to the United States Senate Special Committee on Aging

Download Staff Summary of Federal Trade Commission Activities Affecting Older Americans: September 2001 - August 2003: A Commission Staff Report to the United States Senate Special Committee on Aging PDF Online Free

Author :
Publisher : DIANE Publishing
ISBN 13 : 142895273X
Total Pages : 44 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Staff Summary of Federal Trade Commission Activities Affecting Older Americans: September 2001 - August 2003: A Commission Staff Report to the United States Senate Special Committee on Aging by :

Download or read book Staff Summary of Federal Trade Commission Activities Affecting Older Americans: September 2001 - August 2003: A Commission Staff Report to the United States Senate Special Committee on Aging written by and published by DIANE Publishing. This book was released on with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: