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Crisis Management The Art Of Success Failure
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Book Synopsis CRISIS MANAGEMENT: THE ART OF SUCCESS & FAILURE by : Yunus D. Saleh
Download or read book CRISIS MANAGEMENT: THE ART OF SUCCESS & FAILURE written by Yunus D. Saleh and published by Hillcrest Publishing Group. This book was released on 2016-07-19 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter where we work or what we do, there is no stopping the fact that, at some point in our lives, we will encounter a crisis. How an individual responsible for dealing with these types of situations reacts is ultimately the deciding factor as to whether or not they come out safely on the other side. Crisis Management: The Art of Success and Failure focuses on different types of crises, symptoms, and models that recurrently threaten business and political environments. Pulling from no better teacher than history itself, Crisis Management is broken into 30 case studies that provide analysis and theoretical approaches that explore both successful and unsuccessful examples of management in the midst of crisis. While focusing primarily on business and politics, Crisis Management is a powerful tool for all readers who wish to understand how to better tackle crises when they arise. Learning how to remain calm and deal with critical situations is a skill that can be learned and mastered.
Book Synopsis Crisis Management in the Age of Social Media by : Louis Capozzi
Download or read book Crisis Management in the Age of Social Media written by Louis Capozzi and published by Business Expert Press. This book was released on 2013-07-02 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.
Book Synopsis Manager's Guide to Crisis Management by : Jonathan Bernstein
Download or read book Manager's Guide to Crisis Management written by Jonathan Bernstein and published by McGraw Hill Professional. This book was released on 2011-11-11 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Book Synopsis The Art of Legal Risk Management by : Bryan E. Hopkins
Download or read book The Art of Legal Risk Management written by Bryan E. Hopkins and published by Partridge Publishing Singapore. This book was released on 2019-09-04 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a result of corporate scandals, government investigations, disasters, and fines, legal risk management has become more critical than ever. The term covers legal issues such as class action lawsuits, product liability claims, government investigations and fines, shareholder actions, and other legal-related matters. To navigate this complex world, companies need to be proactive about instituting a legal risk management program. Bryan E. Hopkins, an international lawyer, combines legal risk concepts with enterprise risk management and other risk management ideas to help companies get smart about managing risk in this guide. Find out how to: • apply legal risk management concepts in a corporate setting; • understand how to manage regulatory and compliance issues • avoid accusations of discrimination; and • steer clear of product liability claims. This guide includes a fictional case study with two characters, Eunice Kim and Mr. Lee, who bring the issues revolving around risk management to life. Minimize, mitigate, and transfer legal risk with the lessons, strategies, and action steps in The Art of Legal Risk Management.
Book Synopsis The Crisis Manager by : Otto Lerbinger
Download or read book The Crisis Manager written by Otto Lerbinger and published by Routledge. This book was released on 2012-05-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responding to the era of crises in which we now live, The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Lerbinger helps readers understand the approaches and ways of thinking required for successful crisis management in today’s world. As no organization or individual is immune from crisis, he guides managers to make good decisions under conditions of high uncertainty, and to consider the interests not only of stockholders but also of a wide variety of stakeholders. With a focus on the threat of crises to an organization’s most valuable asset – its reputation – The Crisis Manager covers: Preparation for crisis, including crisis communication planning Physical crises – natural, biological, and technological "Human climate" crises, stemming from targeted attacks on an organization’s policies, actions, or physical holdings Crises due to management failure, including mismanagement, skewed values, deception, and misconduct New to this second edition are the use of social media in crisis management, and chapters on image restoration strategies and crises stemming from mismanagement, as well as a comprehensive updating of the entire work. Real-world case studies provide examples of what worked and what did not work, and the reasons why. Written for present and future crisis managers in all types of businesses and organizations, this resource will be required reading for students in public relations, business, and management, as it prepares them for their crucial roles as decision makers.
Book Synopsis Failure Is an Option by : Phillip Van Saun
Download or read book Failure Is an Option written by Phillip Van Saun and published by Phillip Van Saun. This book was released on 2012-04 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Short Synopsis: Failure Is An Option: A Primer and Guide For Managing Crises shows you how to: .Recognize and respond to the red flags of a crisis prone culture. .Make incremental changes to mitigate the potential for a slow-burning problem to develop into a full-blown crisis. .Apply the 'battle-tested' crisis management needs assessments, checklists, communication plans, talking-points and crisis and continuity plans provided in the book to your organization.
Book Synopsis The Art of Business in India by : Ramesh Choudhary
Download or read book The Art of Business in India written by Ramesh Choudhary and published by Ramesh Choudhary. This book was released on 2024-05-02 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: India, with its booming population, burgeoning middle class, and an ever-growing digital ecosystem, presents a plethora of opportunities for both domestic and international entrepreneurs. However, to truly thrive in this complex market, one must navigate through a maze of cultural nuances, regulatory frameworks, and market dynamics that are unique to this country. "The Art of Business in India" is designed to equip you with the essential knowledge, insights, and strategies to establish and expand your business in India. It delves into practical aspects such as understanding the Indian consumer, identifying potential market segments, grappling 5 with bureaucratic and legal hurdles, and crafting an effective business strategy.
Book Synopsis Crisis Management Consultant - The Comprehensive Guide by : Viruti Shivan
Download or read book Crisis Management Consultant - The Comprehensive Guide written by Viruti Shivan and published by Independently Published. This book was released on 2023-12-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In "Crisis Management Consultant - The Comprehensive Guide," readers are introduced to the indispensable field of crisis management through the lens of a consultant. This book offers a thorough exploration of the strategies, skills, and insights needed to effectively manage crises in the business world. Crafted for both aspiring consultants and seasoned professionals, this guide delves into various aspects of crisis management. Starting with the fundamentals, it explains what constitutes a crisis and how it impacts businesses. Readers will learn about the different stages of crisis management, from prevention and preparation to response and recovery. The book also covers essential skills for a crisis management consultant, such as risk assessment, communication strategies, and decision-making under pressure. Real-world case studies provide insights into successful crisis navigation and lessons learned from failures. Additionally, the guide discusses the psychological aspects of crises, both on an individual and organizational level, and offers advice on maintaining resilience and leadership in challenging times. This comprehensive guide is not only a manual for handling crises but also a resource for understanding the dynamics of turbulent situations and turning them into opportunities for growth and improvement.
Book Synopsis Crisis Management by : David Michael Brown
Download or read book Crisis Management written by David Michael Brown and published by Bookademy. This book was released on with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dive into the essential guide for navigating turbulent waters in the business world with “Crisis Management - The Art of Overcoming Difficult Moments in Business”. This comprehensive book offers invaluable insights into handling crises with resilience and agility, covering topics such as risk assessment, communication strategies, and post-crisis recovery. Learn from real-world case studies, best practices, and expert advice to effectively manage stress, rebuild trust, and seize opportunities for growth amidst adversity. Whether you're a seasoned leader or aspiring entrepreneur, this book equips you with the tools and strategies needed to navigate through challenging moments and emerge stronger than ever in the competitive landscape of today's business environment.
Book Synopsis Crisis Communications: The Definitive Guide to Managing the Message by : Steven Fink
Download or read book Crisis Communications: The Definitive Guide to Managing the Message written by Steven Fink and published by McGraw Hill Professional. This book was released on 2013-01-25 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its own communications – or lack thereof. As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink’s book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others.”—Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed Martin There are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed. Skillfully managing the perception of the crisis determines the difference between a company’s life or death. Because in the pitched battle between perception and reality, perception always wins. Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable—whether it’s in the form of human error, industrial accidents, criminal behavior, or natural disasters. In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. Crisis Communications offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it’s too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISIS The explosion of the Internet and, especially, social media, has added a new layer to the business leader’s skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it. With in-depth case studies of Toyota, BP, and Penn State, Crisis Communications provides everything you need to successfully lead your company through today’s rocky landscape of business—where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance. PRAISE FOR STEVEN FINK’S CRISIS MANAGEMENT “Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: ‘Is Steven Fink’s book one that busy executives ought to read?’ The answer is a resounding yes.”—LOS ANGELES TIMES, FRONT PAGE SUNDAY BOOK REVIEW
Book Synopsis Damage Control (Revised & Updated) by : Eric Dezenhall
Download or read book Damage Control (Revised & Updated) written by Eric Dezenhall and published by Easton Studio Press, LLC. This book was released on 2011-06-07 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes—and debacles—of modern business, politics, and entertainment. You’ll discover: • Why the 1982 Tylenol cyanide-poisoning case is always cited as the best model for damage control, when in fact it has no relevance to the typical corporate crisis. • Why Audi never fully recovered from driver accusations of “sudden acceleration”—despite evidence that nothing was wrong with their cars. • What the crises faced by George W. Bush, Jim McGreevey, Sammy Sosa, Lance Armstrong, Martha Stewart, Coca-Cola, and the Catholic Church have in common . . . and what they don’t. This new revised edition includes an additional chapter "Our Permanent Leakocracy" including information about WikiLeaks and what that notorious case means for business.
Book Synopsis Crisis-Proof Leadership – The Art of Successfully Navigating Teams Through Change & Transformation by : Simone Janson
Download or read book Crisis-Proof Leadership – The Art of Successfully Navigating Teams Through Change & Transformation written by Simone Janson and published by Best of HR - Berufebilder.de®. This book was released on 2024-04-11 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Ian I. Mitroff Publisher :AMACOM/American Management Association ISBN 13 :9780814424902 Total Pages :196 pages Book Rating :4.4/5 (249 download)
Book Synopsis Managing Crises Before They Happen by : Ian I. Mitroff
Download or read book Managing Crises Before They Happen written by Ian I. Mitroff and published by AMACOM/American Management Association. This book was released on 2000 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher Fact Sheet Shows executives & managers how to overcome an "it can't happen to us mentality" & prepare for crises, both large & small, before they happen.
Book Synopsis Masters of Disaster by : Christopher Lehane
Download or read book Masters of Disaster written by Christopher Lehane and published by Macmillan + ORM. This book was released on 2012-12-11 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: The foolproof guide to damage control from the "masters of disaster" Whether you're a politician caught with his pants down, a publicly traded company accused of accounting improprieties, a family-owned restaurant with a lousy Yelp review or just the guy in the corner cubicle who inadvertently pushed "reply all," a crisis doesn't have to be the make-or-break moment of your career. For those of us that aren't natural spin doctors, it's hard to resist the impulse to cover your tracks, lie, or act like nothing happened. But resist you must! In Masters of Disaster, Christopher Lehane and Mark Fabiani, reveal the magic formula you need to take control when it's your turn to be sucked into the vortex of the modern spin cycle. Covering the ten commandments of damage control, and based on their work for clients like Bill Clinton, Goldman Sachs and Hollywood studios, the authors outline the strategies that can make real time news alerts, Twitter trend lines and viral videos work for you rather against you. Full of both lively personal anecdotes and hard-knuckled straight talk, this is a must-read for anyone who wants to emerge with their reputation intact.
Download or read book Crisis Management written by and published by Harvard Business Press. This book was released on 2004-08-04 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources, this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager. To assure quality and accuracy, a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
Book Synopsis The Up Side of Down by : Megan McArdle
Download or read book The Up Side of Down written by Megan McArdle and published by Penguin. This book was released on 2014-02-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Clever, surprisingly fast-paced, and enlightening.” —Forbes Most new products fail. So do most businesses. And most of us, if we are honest, have experienced a major setback in our personal or professional lives. So what determines who will bounce back and follow up with a home run? What separates those who keep treading water from those who harness the lessons from their mistakes? One of our most popular business bloggers, Megan McArdle takes insights from emergency room doctors, kindergarten teachers, bankruptcy judges, and venture capitalists to teach us how to reinvent ourselves in the face of failure. The Up Side of Down is a book that just might change the way you lead your life.
Book Synopsis Risk Issues and Crisis Management in Public Relations by : Michael Regester
Download or read book Risk Issues and Crisis Management in Public Relations written by Michael Regester and published by Kogan Page Publishers. This book was released on 2008-06-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: The reputation of an organisation influences who we buy from, work for, supply to and invest in. Intangible assets, of which reputation forms an important part, account for well over 50 per cent of the value of the Fortune 500 and even more in the case of the FTSE 100. This fourth edition of Risk Issues and Crisis Management in Public Relations has been completely revised and aims to define reputation, explores how to value it and provides practical guidelines for effective reputation management. This latest edition features new sections on the effects of recent world events, Corporate Social Responsibility, climate change and sustainability, legal revisions and the use of the Internet in a crisis. Featuring new case studies on Oxfam V Starbucks, Sony, Dell, Ribena, BP, Bernard Matthews and the bird flu issue, Northern Rock, Walmart, Celebrity Big Brother 07, the Cadbury Salmonella outbreak, the Virgin train crash and the Buncefield Oil Explosion, the book charts how rapidly the reputation management agenda moves and yet how slowly business learns.
