Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 9780071596213
Total Pages : 352 pages
Book Rating : 4.5/5 (962 download)

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Book Synopsis Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal by : Laurence Barton

Download or read book Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal written by Laurence Barton and published by McGraw Hill Professional. This book was released on 2008-01-10 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do some managers shine during a high-level crisis while others stumble? Those who have an action plan in place are the ones who can react quickly, manage rumors, and respond to victims and stakeholders sincerely and adequately while keeping their organization afloat. Leading crisis management expert Laurence Barton has spent more than two decades consulting with top companies on how to anticipate and respond to workplace threats and tragedies. In Crisis Leadership Now he offers concrete solutions for managing disruptive events-from industrial accidents and acts of violence to embezzlement, product recalls, and terrorism. Barton takes you through his journey of advising senior executives on crisis events and examines: The characteristics that define a true crisis Proven strategies to help you understand and respond to early warning signals Ways to mitigate threatening situations How to effectively communicate your decisions in a timely manner to employees, shareholders, customers, and other constituencies In this forward-looking guide, Barton applies his corporate insider's insight to numerous case studies, demonstrating how such catastrophes happen to real companies and real people every day. These studies form a framework for building crisis management thinking into your company's strategic toolbox. Anticipating all forms of trouble, advising senior management and boards of directors about potential events, and devising a business recovery plan will allow your organization to rebound should tragedy strike. Barton has also created an indispensable sample crisis management plan, and includes detailed templates for addressing a wide spectrum of incidents and threats. Arming you with an arsenal of strategies, tools, and know-how, Crisis Leadership Now ensures that your company's leaders will demonstrate confidence and implement solutions in the midst of chaos.

Flirting with Disaster

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Author :
Publisher : Union Square + ORM
ISBN 13 : 1402776799
Total Pages : 297 pages
Book Rating : 4.4/5 (27 download)

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Book Synopsis Flirting with Disaster by : Marc S. Gerstein

Download or read book Flirting with Disaster written by Marc S. Gerstein and published by Union Square + ORM. This book was released on 2009-10-23 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: This analysis of catastrophes provides a pathway for those who want to foster truthtelling in their organization and head off disasters in the making. We tend to think of disasters as uncontrollable acts of nature or inevitable accidents. But are such incidents unavoidable or ever truly accidental? The authors of this remarkable book say we actually do have the power to prevent tragedies such as the flooding from Hurricane Katrina, the death toll from dangerous medicines like Vioxx, and the explosion of the Space Shuttle Columbia. Marc Gerstein and Michael Ellsberg insist that disasters need not be inevitable if we learn from history, prepare carefully for the worst case, and speak out when we see danger looming. This revelation makes their compelling study extremely valuable for readers in business, government, medicine, academia—indeed all walks of life. Flirting with Disaster will do for catastrophe what Blink did for intuition, and The Black Swan did for probability: provide a popular audience with an engaging, in-depth view of a complex and important topic. Gerstein and Ellsberg examine the culture of institutions: why even people of good will and inside knowledge underestimate risk; feel psychologically incapable of averting tragedy and unable to pick up the pieces afterward; and don’t come forward forcefully enough to head off catastrophe. They also celebrate those who go beyond the call of duty to save others, including Dr. David Graham of the FDA who courageously stood up to reveal Vioxx’s deadly effects. One such whistleblower contributes both a foreword and an afterword: Daniel Ellsberg, renowned for releasing the Pentagon Papers.

The Violent Person at Work

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Author :
Publisher : Anthem Press
ISBN 13 : 178527273X
Total Pages : 316 pages
Book Rating : 4.7/5 (852 download)

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Book Synopsis The Violent Person at Work by : Laurence Barton

Download or read book The Violent Person at Work written by Laurence Barton and published by Anthem Press. This book was released on 2020-04-10 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stalking. Sexual harassment. Mass shootings. Employers are increasingly expected to have a plan to identify and manage threats posed by employees in the workplace. But how do you manage the violent person at work? In his authoritative new guide, Laurence Barton draws on over 30 years’ experience as the world’s leading threat assessor to outline how to prevent, manage and mitigate workplace violence. He shows businesses and organizations of all sizes how to navigate new privacy laws, different management structures and legal considerations in order to take straightforward, practical steps to minimize and ultimately prevent risk. The Violent Person at Work is an invaluable new handbook for businesses and HR, legal and security professionals worldwide.

The Ultimate Guide to Excellent Crisis Leadership

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Author :
Publisher : Xlibris Corporation
ISBN 13 :
Total Pages : 303 pages
Book Rating : 4.3/5 (694 download)

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Book Synopsis The Ultimate Guide to Excellent Crisis Leadership by : Dr. Jeffrey C. Fox

Download or read book The Ultimate Guide to Excellent Crisis Leadership written by Dr. Jeffrey C. Fox and published by Xlibris Corporation. This book was released on 2024-04-22 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for anyone who is interested in crisis leadership. The concepts offered apply to anyone whether he or she is a seasoned leader or inspiring new one, for public or private life, for any type of crisis or any type of discipline. This is a comprehensive examination of all aspects of crisis leadership. We will cover several overarching themes. We will look at the skills needed to be an effective crisis leader. We will examine leadership styles, how best to communicate in a crisis, and the human component of a crisis. We will examine the team concept of crisis management. We will look at how leadership can and should function during the prevention, mitigation, preparedness, response, and recovery phases of a crisis. We will examine decision making and problem solving. We consider how we might use after action reporting to enhance future responses or prevent, prepare for, or mitigate crises.

Blindsided

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Author :
Publisher : Rothstein Publishing
ISBN 13 : 193133269X
Total Pages : 459 pages
Book Rating : 4.9/5 (313 download)

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Book Synopsis Blindsided by : Bruce T. Blythe

Download or read book Blindsided written by Bruce T. Blythe and published by Rothstein Publishing. This book was released on 2014-07-31 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Uniquely two-books-in-one, this 2nd Edition of Blindsided covers both Crisis Response and Crisis Preparedness and interweaves the principles of Crisis Leadership through every phase. Intensely experiential, the book lands you in the middle of a fast-breaking crisis and uses riveting case studies/examples to demonstrate what a top-notch leader would say and do at every turn. Then, based on this eye-opening simulation, the author uses his 30 years of global crisis experience to show you how to write and implement a real-world crisis management plan. Blythe has divided Blindsided into two operational sections: Crisis Response and Crisis Preparedness. His emphasis throughout is on the often-neglected human side of crisis management, going beyond protecting tangible assets and instilling principled concern for human well-being into every decision. Part 1. Crisis Response: Using the technique of focused imagery, Blythe places you in a dramatic and realistic scenario. You're now an unprepared manager blindsided by the reality of an active shooter loose in your building. Some workers may already be injured or dead. What's your next move? How do you make sure everybody is safe? How do you set up teams, command centers, crisis containment, and effective communication? How do you protect your corporate reputation? Can you rebuild the spirit, cohesion, and productivity of employees in the post-crisis "new normal"? At the start of the book, before you faced the sudden crisis in this simulation, a crisis response plan may have been a project for 'someday', now it's a priority. Part 2. Crisis Preparedness: Now you embark on building a crisis response plan – or enhancing the one you have. Blythe guides you and your teams to analyze foreseeable risks, evaluate existing controls, add new ones, test and re-evaluate the plan. Analyzing the behavior of national and world leaders, you distinguish clearly the two kinds of leaders who emerge in a crisis: the "crisis whisperer" who becomes a calm center in the storm, and the one in the "crisis red zone," worsening the situation with every word and every decision. You learn to employ the Be-Know-Do leadership model (adapted from military) that has been implemented by senior management teams throughout the world. Blindsided includes practical forms, checklists, case studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools, including: Quick Use Response Guide: Each chapter ends with a summary checklist, all 15 can form a ready-reference pocket guide. Incident Checklists for 9 Major Crises: Practical checklists for accidental deaths, aircraft crash, chemical/toxic exposure, civil unrest, earthquake, explosion/fire, flood, kidnap ransom, shooting, plus 20 other foreseeable risks. 20-Page Guide for Addressing Families of the Injured: What to say/do to help families of fatalities or seriously injured with medical/financial assistance, emotional support and training teams assigned to work with them. Your next crisis will happen when least expected, but with Blythe's guidance, you'll never again be blindsided!

Future-Ready Leadership

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 131 pages
Book Rating : 4.2/5 (16 download)

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Book Synopsis Future-Ready Leadership by : Chris R. Groscurth

Download or read book Future-Ready Leadership written by Chris R. Groscurth and published by Bloomsbury Publishing USA. This book was released on 2018-08-09 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides executive leadership teams with information, tools, and advice they need to lead their organizations into the "future of work," characterized by transformative, smart, and connected technologies already under way, including artificial intelligence, the Internet of things, and automation. The technological and economic forces of the fourth industrial revolution (4IR) are shifting organizations in radical new directions. Automation is taking place not only in factories but in retail environments, and it is not just powerful or precise: it is intelligent, and it learns. Leaders must learn to rely on new sources of data, analytics, and intelligence in their efforts to anticipate emerging trends, forecast unforeseen consequences, make sense of systems and complexity, communicate constantly, build strong networks based on trust, and ultimately, win a following. Future-Ready Leadership is an invaluable resource for leaders and leadership educators seeking to transform 4IR trends into a source of collaborative (as opposed to competitive) advantage. A blueprint for reshaping the future of work, the book meets readers' "awareness need" by exploring cutting-edge research on technology's impact on the workplace. Each chapter uses data to set up a specific future of work leadership challenge, offering readers practical solutions and advice, actionable recommendations, and tools for reflection and action that can be put into practice right away.

Collaborative Crisis Management

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Author :
Publisher : University of Chicago Press
ISBN 13 : 0226821374
Total Pages : 203 pages
Book Rating : 4.2/5 (268 download)

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Book Synopsis Collaborative Crisis Management by : Thomas A. Cole

Download or read book Collaborative Crisis Management written by Thomas A. Cole and published by University of Chicago Press. This book was released on 2022-09-26 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: "All organizations are under threat from risks both internal and external that can result in serious crises. Managing risk and crisis in a complex, information (and misinformation) rich, and interdependent world is the key task leaders face. In this book Tom Cole, a noted corporate attorney, collaborates with Paul Verbinnen, an expert on communications in crises, to show how leadership should manage risk, and prepare for and handle crises. The steps, plans, and cautions they offer demonstrate that organizations can deal strategically with crisis, survive, and prosper. The authors cover internal and external crises ranging from defective products to cyberattacks and the COVID pandemic. The authors outline a series of steps an organization should take, beginning with an analysis of likely risks and potential crises, with an emphasis on preparation and planning before a crisis happens. After a crisis is over, they stress the importance of reviewing how the crisis was handled to derive lessons for the future. They draw together the legal, organizational, and communications challenges posed by a crisis, showing how they relate to each other in developing strategy. They creatively use examples from recent crises, critiquing how organizations have handled different aspects of crises. This is a book for managers of both for-profit and not-for-profit organizations, their board members, those involved in aspects of crisis management, students, and journalists"--

Quantum Leadership:Creating Sustainable Value in Health Care

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284143031
Total Pages : 634 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Quantum Leadership:Creating Sustainable Value in Health Care by : Tim Porter-O'Grady

Download or read book Quantum Leadership:Creating Sustainable Value in Health Care written by Tim Porter-O'Grady and published by Jones & Bartlett Learning. This book was released on 2017-03-01 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantum Leadership: Creating Sustainable Value in Health Care, Fifth Edition provides students with a solid overview and understanding of leadership in today’s complex healthcare delivery system. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Leadership for Disaster Resilience

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000790169
Total Pages : 301 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Leadership for Disaster Resilience by : Jacquleen Joseph

Download or read book Leadership for Disaster Resilience written by Jacquleen Joseph and published by Taylor & Francis. This book was released on 2022-10-28 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book comprehensively conceptualises disaster resilience leadership within the macro context of a risk society. Leadership for disaster resilience has gained prominence in the face of global environmental change, and the need for collaboration, integration, and synergy in addressing this crisis is starker than ever. Drawing on case studies from across India, the volume focuses on leaderships of individuals, bureaucratic and political actors, civil society actors, and institutions. It looks at the ways in which disaster resilience leadership can address key challenges through the application of such theoretical perspectives as integrative public leadership, critical new institutionalism, and comparative realisation focused approaches to social justice. It highlights current leadership practices and envisages sustainable solutions to the environmental crisis by emphasising the need for disaster resilience leadership that could bring about systemic and socio-structural change. Presenting fresh perspectives on leadership research, the book will be an essential read for scholars and researchers of disaster management, social work, management studies, development studies, environmental studies, and public policy. It will also be useful for NGOs and professionals working in the public sector and with civil society bodies. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

The Oxford Handbook of Positive Organizational Scholarship

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Author :
Publisher : OUP USA
ISBN 13 : 0199734615
Total Pages : 1105 pages
Book Rating : 4.1/5 (997 download)

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Book Synopsis The Oxford Handbook of Positive Organizational Scholarship by : Kim S. Cameron

Download or read book The Oxford Handbook of Positive Organizational Scholarship written by Kim S. Cameron and published by OUP USA. This book was released on 2012 with total page 1105 pages. Available in PDF, EPUB and Kindle. Book excerpt: Positive organizational scholarship (POS) is a concept used to emphasize what elevates and what is inspiring to individuals and organizations by defining the possibilities for positive deviance. This book reviews basic principles, empirical evidence and ideas for future research relating to POS.

International Police Cooperation

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Author :
Publisher : Routledge
ISBN 13 : 1134029543
Total Pages : 386 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis International Police Cooperation by : Frederic Lemieux

Download or read book International Police Cooperation written by Frederic Lemieux and published by Routledge. This book was released on 2013-01-11 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: The globalization of threats and the complexity of international security issues represents a greater challenge for international policing in (re)shaping inter-agency interaction, and makes effective international police cooperation more necessary than ever before. This book sets out to analyse the key emerging issues and theory and practice of international police cooperation. Paying special attention to the factors that have contributed to the effective working of police cooperation in practice and the problems that are encountered, this book brings together original research that examines opportunities and initiatives undertaken by agencies (practices and processes introduced) as well as the impact of external legal, political, and economical pressures. Contributors explore emerging initiatives and new challenges in several contexts at both national and international levels. They adopt a diversity of approaches and theoretical frameworks to reach a broader understanding of current and future issues in police cooperation. Forms of police cooperation and trends in crime control are examined, drawing upon the following disciplines: criminology, ethics, organizational science, political science, and sociology.

Quantum Leadership

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 144961728X
Total Pages : 545 pages
Book Rating : 4.4/5 (496 download)

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Book Synopsis Quantum Leadership by : Tim Porter-O'Grady

Download or read book Quantum Leadership written by Tim Porter-O'Grady and published by Jones & Bartlett Publishers. This book was released on 2010-09-07 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantum Leadership: Advancing Innovation, Transforming Health Care, Third Edition provides leaders in the health care industry with the skills they need to ensure that their organizations are guided accurately and effectively through periods of transformation. As rapid changes continue to affect the health care system, this text offers strategies for handling challenges that arise in health care organizations to better assist leaders in creating a healing environment for both the providers and consumers of health care. The Third Edition has been completely revised and updated and contains two new chapters: Creating Context: Innovation as a Way of Life and Evidentiary Leadership: An Expanded Lens to Determine Healthcare Value.

Leadership in a Post-COVID Pandemic World

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Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110799103
Total Pages : 170 pages
Book Rating : 4.1/5 (17 download)

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Book Synopsis Leadership in a Post-COVID Pandemic World by : David McGuire

Download or read book Leadership in a Post-COVID Pandemic World written by David McGuire and published by Walter de Gruyter GmbH & Co KG. This book was released on 2023-10-23 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has placed extraordinary demands on leaders compelled to navigate a complex, far-reaching event that threatened human life, business continuity and survival. What can leaders learn from the crisis response to equip them for a post-pandemic world and beyond? Leadership in a Post-Pandemic World brings together cutting-edge research by authors Prof. David McGuire and Dr. Marie-Line Germain with thought-provoking evidence-based contributions from leading international researchers offering fresh insights into how leadership approaches and practices have evolved in the light of the COVID-19 pandemic. Divided into four sections, it discusses the leadership challenges and subsequent skills required to deal with the pandemic in politics, education, healthcare and business industries; emergency planning; organizational and personal resilience; the effect of dysfunctional and narcissistic leaders; lessons learned and how such lessons will shape the leadership of the future. This book is a vital resource for leaders, students of leadership, strategy and management, and anyone interested in the long-term consequences of crisis leadership on our society as a whole.

Leadership Dispatches

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Publisher : Stanford University Press
ISBN 13 : 0804794499
Total Pages : 296 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Leadership Dispatches by : Michael Useem

Download or read book Leadership Dispatches written by Michael Useem and published by Stanford University Press. This book was released on 2015-03-11 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: On February 27, 2010, Chile was rocked by a violent earthquake five hundred times more powerful than the one that hit Haiti just six weeks prior. The Chilean earthquake devastated schools, hospitals, roads, and homes, paralyzing the country for weeks and causing economic damage that was equal to 18 percent of Chile's GDP. This calamity hit just as an incumbent political regime was packing its bags and a new administration was preparing to take office. For most countries, it would have taken years, if not decades, to recover from such an event. Yet, only one year later, Chile's economy had reached a six percent annual growth rate. In Leadership Dispatches, Michael Useem, Howard Kunreuther, and Erwann Michel-Kerjan look at how the nation's leaders—in government, business, religion, academia, and beyond—facilitated Chile's recovery. They attribute Chile's remarkable comeback to a two-part formula consisting of strong national leadership on the one hand, and deeply rooted institutional practices on the other. Coupled with strategic, deliberative thinking, these levers enabled Chile to bounce back quickly and exceed its prior national performance. The authors make the case that the Chilean story contains lessons for a broad range of organizations and governments the world over. Large-scale catastrophes of many kinds—from technological meltdowns to disease pandemics—have been on the rise in recent years. Now is the time to seek ideas and guidance from other leaders who have triumphed in the wake of a disaster. In this vein, Leadership Dispatches is both a remarkable story of resilience and an instructive look at how those with the greatest responsibility for a country, company, or community should lead.

Navigating an Organizational Crisis

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 229 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Navigating an Organizational Crisis by : Harry Hutson

Download or read book Navigating an Organizational Crisis written by Harry Hutson and published by Bloomsbury Publishing USA. This book was released on 2016-01-18 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at hand and of their impact on others, and explains how leaders can best apply their internal strengths. Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner. The book leads off with a description of organizational disaster and crisis leadership—topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina—the most expensive natural disaster in U.S. history—provides readers with a real-world practicum for the theories and ideas suggested.

Leadership in Organizations

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Author :
Publisher : Routledge
ISBN 13 : 1317444000
Total Pages : 312 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Leadership in Organizations by : John Storey

Download or read book Leadership in Organizations written by John Storey and published by Routledge. This book was released on 2016-06-10 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This third edition of Leadership in Organizations: Current Issues and Key Trends builds on the success of the previous versions, with new and updated chapters providing fresh and lively insights into a subject that can often be tricky to pin down. Leadership in Organizations carefully balances theory and practice, including critical perspectives, to examine fundamental questions about the meaning of leadership, its use and its development. Readers will benefit from the text’s rich use of cases and examples of real-life tensions, challenges and successful outcomes of leadership practice. The book also sets itself apart through its distinctive focus on leadership within the wider contexts of politics, economics and public policy, as well as organizational behaviour and management. New elements for this edition include: The moral pitfalls of leadership Leadership roles under crisis conditions Fresh analysis of the impact of leadership on performance outcomes This is the ideal text for advanced students of leadership studies, as well as practitioners looking to deepen their understanding of the leadership process and to enhance their leadership skills.

Boards That Lead

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1422144070
Total Pages : 305 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Boards That Lead by : Ram

Download or read book Boards That Lead written by Ram and published by Harvard Business Review Press. This book was released on 2013-11-19 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your firm’s board creating value—or destroying it? Change is coming. Leadership at the top is being redefined as boards take a more active role in decisions that once belonged solely to the CEO. But for all the advantages of increased board engagement, it can create debilitating questions of authority and dangerous meddling in day-to-day operations. Directors need a new road map—for when to lead, when to partner, and when to stay out of the way. Boardroom veterans Ram Charan, Dennis Carey, and Michael Useem advocate this new governance model—a sharp departure from what has been demanded by governance activists, raters, and regulators—and reveal the emerging practices that are defining shared leadership of directors and executives. Based on personal interviews and the authors’ broad and deep experience working with executives and directors from dozens of the world’s largest firms, including Apple, Boeing, Ford, Infosys, and Lenovo, Boards That Lead tells the inside story behind the successes and pitfalls of this new leadership model and explains how to: • Define the central idea of the company • Ensure that the right CEO is in place and potential successors are identified • Recruit directors who add value • Root out board dysfunction • Select a board leader who deftly bridges the divide between management and the board • Set a high bar on ethics and risk With a total of eighteen checklists that will transform board directors from monitors to leaders, Charan, Carey, and Useem provide a smart and practical guide for businesspeople everywhere—whether they occupy the boardroom or the C-suite.