Contracts, Performance Measurements, and Accountability in the Public Sector

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Author :
Publisher : IOS Press
ISBN 13 : 9781586034962
Total Pages : 200 pages
Book Rating : 4.0/5 (349 download)

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Book Synopsis Contracts, Performance Measurements, and Accountability in the Public Sector by : Gavin Drewry

Download or read book Contracts, Performance Measurements, and Accountability in the Public Sector written by Gavin Drewry and published by IOS Press. This book was released on 2005 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.

Public Accountability

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Publisher :
ISBN 13 : 9780923993368
Total Pages : 79 pages
Book Rating : 4.9/5 (933 download)

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Book Synopsis Public Accountability by : Melvin J. Dubnick

Download or read book Public Accountability written by Melvin J. Dubnick and published by . This book was released on 2011 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Performance Measurement, Reporting, Obstacles and Accountability

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Publisher : ANU E Press
ISBN 13 : 1920942793
Total Pages : 86 pages
Book Rating : 4.9/5 (29 download)

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Book Synopsis Performance Measurement, Reporting, Obstacles and Accountability by : Paul G. Thomas

Download or read book Performance Measurement, Reporting, Obstacles and Accountability written by Paul G. Thomas and published by ANU E Press. This book was released on 2006-10-01 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.

Managing Performance

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Publisher : Routledge
ISBN 13 : 1134097263
Total Pages : 537 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis Managing Performance by : Geert Bouckaert

Download or read book Managing Performance written by Geert Bouckaert and published by Routledge. This book was released on 2007-12-20 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Performance Management in the Public Sector

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Author :
Publisher : Routledge
ISBN 13 : 1317814169
Total Pages : 241 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Performance Management in the Public Sector by : Wouter Van Dooren

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2015-02-19 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Health Performance Measurement in the Public Sector

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Publisher : National Academies Press
ISBN 13 : 0309518040
Total Pages : 191 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Health Performance Measurement in the Public Sector by : Panel on Performance Measures and Data for Public Health Performance Partnership Grants

Download or read book Health Performance Measurement in the Public Sector written by Panel on Performance Measures and Data for Public Health Performance Partnership Grants and published by National Academies Press. This book was released on 1999-04-14 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.

Contracting for Public Services

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Author :
Publisher : Routledge
ISBN 13 : 1134250509
Total Pages : 224 pages
Book Rating : 4.1/5 (342 download)

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Book Synopsis Contracting for Public Services by : Carsten Greve

Download or read book Contracting for Public Services written by Carsten Greve and published by Routledge. This book was released on 2007-09-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

Improving Public Services

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Publisher : Oxford University Press
ISBN 13 : 0190646055
Total Pages : 361 pages
Book Rating : 4.1/5 (96 download)

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Book Synopsis Improving Public Services by : Douglas J. Besharov

Download or read book Improving Public Services written by Douglas J. Besharov and published by Oxford University Press. This book was released on 2017 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--

Administrative Justice in Context

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Publisher : Bloomsbury Publishing
ISBN 13 : 1847315755
Total Pages : 542 pages
Book Rating : 4.8/5 (473 download)

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Book Synopsis Administrative Justice in Context by : Michael Adler

Download or read book Administrative Justice in Context written by Michael Adler and published by Bloomsbury Publishing. This book was released on 2010-04-30 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book comprises a definitive collection of papers on administrative justice, written by a set of very distinguished contributors. It is divided into five parts, each of which contains articles on a particular aspect of administrative justice. The first part deals with the impact of 'contextual changes' on administrative justice and considers the implications of changes in governance and public administration, management and service delivery, information technology, audit and accounting, and human rights for administrative justice. The second part deals with conceptual issues and describes a number of competing approaches to the administrative justice. The third part deals with the application of administrative justice principles to private law disputes while the fourth part deals with the distinctive characteristics of administrative justice in three other jurisdictions. The final part deals with current developments in administrative justice and the book concludes with a discussion of legislative and policy developments in the UK. The general approach of the book is socio-legal and interdisciplinary. The chapters adopt a variety of disciplinary perspectives, including those derived from political science, public policy, social policy, accounting and information technology as well as from law. Although most of the contributors are academics, some are practitioners. For these reasons, the book should be of interest to lawyers, particularly those with interests in administrative law, and to social scientists, particularly those with interests in public administration, public policy and public management.

Performance measurement and performance management

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1845448073
Total Pages : 119 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Performance measurement and performance management by :

Download or read book Performance measurement and performance management written by and published by Emerald Group Publishing. This book was released on 2005 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Performance Accountability and Combating Corruption

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Author :
Publisher : World Bank Publications
ISBN 13 : 0821369423
Total Pages : 450 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Performance Accountability and Combating Corruption by : Anwar Shah

Download or read book Performance Accountability and Combating Corruption written by Anwar Shah and published by World Bank Publications. This book was released on 2007 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance based oversight and accountability can serve as an important antidote to government corruption, inefficiency, and waste. This volume provides an analytical framework and operational approaches needed for the implementation of results-based accountability. The volume makes a major contribution to the literature on public management and evaluation. Major subject areas covered in this book include: performance based accountability, e-government, network solutions to performance measurement and improvement; institutions of accountability in governance; legal and institutional framework to hold government to account; fighting corruption; external accountability; ensuring integrity of revenue administration; the role of supreme audit institutions on detecting fraud and corruption; and the role of parliamentary budget offices and public accounts committees.

The Coordination of Public Sector Organizations

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Publisher : Springer
ISBN 13 : 0230275257
Total Pages : 326 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis The Coordination of Public Sector Organizations by : Geert Bouckaert

Download or read book The Coordination of Public Sector Organizations written by Geert Bouckaert and published by Springer. This book was released on 2010-02-24 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.

Organizational Performance and Measurement in the Public Sector

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Author :
Publisher : Praeger
ISBN 13 :
Total Pages : 394 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Organizational Performance and Measurement in the Public Sector by : Arie Halachmi

Download or read book Organizational Performance and Measurement in the Public Sector written by Arie Halachmi and published by Praeger. This book was released on 1996-03-20 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Legislative initiatives, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.

Measuring the Performance of Public Services

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Publisher : Cambridge University Press
ISBN 13 : 110737801X
Total Pages : pages
Book Rating : 4.1/5 (73 download)

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Book Synopsis Measuring the Performance of Public Services by : Michael Pidd

Download or read book Measuring the Performance of Public Services written by Michael Pidd and published by Cambridge University Press. This book was released on 2012-02-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.

Foundations of Public Service

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Publisher : M.E. Sharpe
ISBN 13 : 0765634597
Total Pages : 546 pages
Book Rating : 4.7/5 (656 download)

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Book Synopsis Foundations of Public Service by : Douglas F. Morgan

Download or read book Foundations of Public Service written by Douglas F. Morgan and published by M.E. Sharpe. This book was released on 2013 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to serve as a basic text for an introductory course in Public Administration, this innovative work provides students with an understanding of the basic management functions that are covered in all standard textbooks with two important differences. First, it is written to address the needs of both the experienced practitioner and the entry-level public servant. Case examples bridge the content-rich environment of practitioners with the basic principles of public administration sought by pre-service students. Second, the discussion of basic management practices is grounded in the political and ethical tensions inherent in the American constitutional form of governance. This reflects the authors' belief that public administration operates as an integral part of the country's political traditions, and thereby helps define the political culture. The book provides a framework for understanding American political traditions and how they inform public administration as a political practice. Key Changes in the Second Edition include: A new introductory chapter that explains what the authors mean by a constitutional approach and why that is important. An expanded discussion of the role of civil society in promoting the common good. A new section in chapter 5 on New Public Governance. Updated exhibits that incorporate up-to-date census data and revenue figures (chapter 10). A new section in chapter 14 that recognises the importance of maintaining accountability in contract and networked systems of governance. Significantly rewritten chapters to add emphasis on the relevance of the chapter material to nonprofit organisations. A significantly revised bibliography which incorporates new bodies of research that have appeared since the first edition.

Managing and Measuring Performance in Public and Nonprofit Organizations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118958551
Total Pages : 568 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister

Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-08-28 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

The Responsible Contract Manager

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Author :
Publisher : Georgetown University Press
ISBN 13 : 1589016491
Total Pages : 257 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis The Responsible Contract Manager by : Steven Cohen

Download or read book The Responsible Contract Manager written by Steven Cohen and published by Georgetown University Press. This book was released on 2008-10-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners. The Responsible Contract Manager delves into the issues of how to ensure that the work done by private sector contractors serves the public interest and argues for the necessity of making these organizations act as extensions of the public sector while maintaining their private character. Government contract managers have a unique burden because they must develop practices that ensure the production advantages of networked organizations and the transparency and accountability required of the public sector. The Responsible Contract Manager fills a major gap in public management literature by providing a clear and practical introduction to the best practices of contract management and also includes a discussion of public ethics, governance and representation theory. It is an essential guide for all public management scholars and is especially useful for students in MPA graduate programs and related fields.