Measuring and Managing Performance in Organizations

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Author :
Publisher : Addison-Wesley
ISBN 13 : 0133488403
Total Pages : 286 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Measuring and Managing Performance in Organizations by : Robert Austin

Download or read book Measuring and Managing Performance in Organizations written by Robert Austin and published by Addison-Wesley. This book was released on 2013-07-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Managing Performance

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Author :
Publisher : Routledge
ISBN 13 : 1134097271
Total Pages : 459 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis Managing Performance by : Geert Bouckaert

Download or read book Managing Performance written by Geert Bouckaert and published by Routledge. This book was released on 2007-12-20 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Managing and Measuring Employee Performance

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 9780749444778
Total Pages : 260 pages
Book Rating : 4.4/5 (447 download)

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Book Synopsis Managing and Measuring Employee Performance by : Elizabeth Houldsworth

Download or read book Managing and Measuring Employee Performance written by Elizabeth Houldsworth and published by Kogan Page Publishers. This book was released on 2006 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: As performance management becomes better integrated into businesses, attitudes and approaches to it are evolving. Through case studies and detailed practice examples from leading international organizations, this text addresses the increasing demand for managers in all sectors to manage and measure staff performance.

Managing Business Performance

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119025699
Total Pages : 312 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Managing Business Performance by : Umit S. Bititci

Download or read book Managing Business Performance written by Umit S. Bititci and published by John Wiley & Sons. This book was released on 2015-08-11 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Motivate, engage, and achieve lasting success with more effective performance management Managing Business Performance offers a unique blueprint for achieving organisational excellence through improved productivity, efficiency, engagement, and morale. With a unique approach that acknowledges the human aspect of performance management, this book combines technical and social know-how to give you a solid framework for designing, configuring, and managing performance improvement initiatives with sustainable results. You'll find practical models, techniques, and tools that take you beyond management theory into advice that you can use, with clear explanations that steer you toward the customisations that would best suit your organisation. International case studies illustrate these ideas in action, providing an intimate look at how cultural differences impact management strategies, and insight into how they can be managed. Organisational performance tools and techniques are well established, but many organisations will never realise their full benefit. This book helps you get more out of your performance strategy by showing you how the organisation's complex social nature impacts real-world outcomes, and how it can be used to drive better performance. Blend technical and social management strategies Keep people motivated and engaged See better results with more staying power Get the very best from your organisation Performance management strategies that fail to take people into account are counterproductive. There's no better way to de-motivate, demoralise, and disengage the people upon whom the organisation depends. Sustainable success requires a blended approach that utilizes the most effective science within the art of people management, and Managing Business Performance gives you a solid foundation for better business performance strategy.

Managing Performance Improvement

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Author :
Publisher : Routledge
ISBN 13 : 1134211651
Total Pages : 206 pages
Book Rating : 4.1/5 (342 download)

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Book Synopsis Managing Performance Improvement by : Lynne F. Baxter

Download or read book Managing Performance Improvement written by Lynne F. Baxter and published by Routledge. This book was released on 2007-11-16 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance. However, on closer inspection, most new performance improvement approaches offer few differences from their predecessors. This thought-provoking book provides a critical perspective on the management of performance improvement initiatives by relating major theories to practical examples from a wide range of organizations. Baxter and MacLeod analyze ideas on performance improvement and discuss how these concepts might not make any impact on organizations, using cases as diverse as telecommunications, cement manufacturing, a major airport, and an economic development organization. In their critique of popular performance improvement 'innovations', the authors highlight the possible damage to organizations they can cause. In response to prevailing performance improvement practices, the authors put forth the concept of repair as a way to rescue these efforts. Working from the authors’ extensive research, they present alternative perspectives on improvement that shifts forward the stagnant debates on these processes. Offering a needed alternative perspective and real insights into the process of implementing performance improvements, this book will prove invaluable to advanced students and MBAs studying quality, performance improvement, operations management, and HRM.

Managing Performance

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780471062431
Total Pages : 168 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis Managing Performance by : Lloyd Baird

Download or read book Managing Performance written by Lloyd Baird and published by John Wiley & Sons. This book was released on 1986 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about two concepts - performance and management. It is not about objectives, standards, feedback, or appraisals, although these are all important components of performance and are all discussed in the book. The book is about the relationships among these components and the ongoing process of managing performance. Too often, performance management is thought of as something that takes place at a point in time, when the objectives are set or when the feedback is given. The focus becomes improving the objectives, adjusting the performance appraisal format and giving good quality feedback - all very important activities but none by themselves manages performance. Performance management is not an event but a process. Performance management is continuous and action oriented with focus on improving performance by using objectives, standards, appraisals, and feedback. The distinction between the two approaches is subtle but critical. If managers are to be successful, their focus must be on improving performance and not on developing and implementing performance management systems.

Managing Performance in Construction

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470171642
Total Pages : 532 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Managing Performance in Construction by : Leonhard E. Bernold

Download or read book Managing Performance in Construction written by Leonhard E. Bernold and published by John Wiley & Sons. This book was released on 2010-07-06 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: Construction is the country's single largest manufacturing industry. However, it is a sector that lacks benchmarks against which to gauge performance. This modern thinking intends to provide insight to construction productivity improvement. Taking cues from manufacturing sectors such as computer, automobile and chemical companies, this book will apply the lessons learned to building construction. Supported with a range of pedagogical devices, the book will be of equal value to construction managers and civil engineers, and students with different learning methods.

Managing Performance in Turbulent Times

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Publisher : John Wiley & Sons
ISBN 13 : 1118161688
Total Pages : 295 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Managing Performance in Turbulent Times by : Ed Barrows

Download or read book Managing Performance in Turbulent Times written by Ed Barrows and published by John Wiley & Sons. This book was released on 2011-10-21 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Straightforward playbook for executing world-class strategy for tangible results Designed with three key ideas: leverage the tools that are working, simplify the model, and make the content readable for managers, Managing Performance in Turbulent Times is a road map for the modern strategy manager. Through their simplified execution process the authors—performance management experts—show executives how to get results and execute even in the most difficult conditions. Addresses importance of adaptability to change within today's business environment Explores the environmental turbulence that constantly confounds virtually all organizational systems, with workable solutions Provides a streamlined execution process any organization can use to improve business results Managers need tools to do their jobs better. Filled with proven solutions, this book reveals how to get results through successful strategy execution, presenting a process that will help your organization execute strategy in a simplified, efficient manner.

Managing Employee Performance & Reward

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Author :
Publisher : Cambridge University Press
ISBN 13 : 1107653533
Total Pages : 453 pages
Book Rating : 4.1/5 (76 download)

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Book Synopsis Managing Employee Performance & Reward by : John Shields

Download or read book Managing Employee Performance & Reward written by John Shields and published by Cambridge University Press. This book was released on 2015-10 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition offers a comprehensive coverage of employee performance and reward, presenting the material in a conceptually integrated way.

Performance Benchmarking

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461460433
Total Pages : 270 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Performance Benchmarking by : Peter Bogetoft

Download or read book Performance Benchmarking written by Peter Bogetoft and published by Springer Science & Business Media. This book was released on 2013-01-04 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up." Rick Antle William S. Beinecke Professor of Accounting, Yale School of Management CFO, Compensation Valuation, Inc. "I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way." Jon A. Chilingerian Professor, Brandeis University and INSEAD "Bogetoft gives in his book Performance Benchmarking an excellent introduction to the methodological basis of benchmarking." Christian Parbøl Director, DONG Energy "This book is the primer on benchmarking for performance management." Albert Birck Business Performance Manager, Maersk Oil "This excellent book provides a non technical introduction for performance management." Misja Mikkers, Director, Dutch Health Care Authority "With this very well written and comprehensive introduction to the many facets of benchmarking in hand, organizations have no excuse for not applying the best and cost effective benchmarking methods in their performance assessments." Stig P. Christensen Senior R&D Director, COWI

Managing High Performance Sport

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Author :
Publisher : Routledge
ISBN 13 : 0415671957
Total Pages : 354 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Managing High Performance Sport by : Popi Sotiriadou

Download or read book Managing High Performance Sport written by Popi Sotiriadou and published by Routledge. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on real-world case-studies of elite sport around the world, this book shows a conceptual framework for studying and analysing high performance sport and introduces the skills and techniques that managers and administrators will need to develop effective HPS programmes.

Managing Performance

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Author :
Publisher : Routledge
ISBN 13 : 1136382607
Total Pages : 129 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Performance by : Corinne Leech

Download or read book Managing Performance written by Corinne Leech and published by Routledge. This book was released on 2007-11-02 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning Made Simple books give you skills without frills. They are matched to the main qualifications and written by experienced teachers and authors to make often tricky subjects simple to learn. Every book is designed carefully to provide bite-sized lessons matched to readers' needs. Using full colour thoughout and written by leading teachers and writers, Learning Made Simple books build on a rich legacy of over 50 years as leading publishers helping to learn new skills and develop their talents. Whether studying at college, training at work, or reading at home, aiming for a qualification or simply getting up to speed, Learning Made Simple Books will give readers the advantage of easy, well-organized training materials in a handy volume you can refer to again and again. These titles will be promoted direct to training companies and learners, and individuals will be urged to buy them not only by college lecturers but also by trainers at work. These titles will be core stock for years to come. The books are written by experienced HR trainers and will be typeset by PK McBride (an experienced teacher and author of several Learning Made Simples himself). PK McBride has a thorough understanding of the ethos of the LMSs books and his involvement will insure that all titles have a layout and style consistent with the brand.

Quicker, Better, Cheaper?

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Publisher : SUNY Press
ISBN 13 : 9780914341857
Total Pages : 664 pages
Book Rating : 4.3/5 (418 download)

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Book Synopsis Quicker, Better, Cheaper? by : Dall Forsythe

Download or read book Quicker, Better, Cheaper? written by Dall Forsythe and published by SUNY Press. This book was released on 2001-10-18 with total page 664 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scholars and practitioners explore American government performance management offering diverse views.

Managing Performance

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Author :
Publisher : CIPD Publishing
ISBN 13 : 9781843981015
Total Pages : 194 pages
Book Rating : 4.9/5 (81 download)

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Book Synopsis Managing Performance by : Michael Armstrong

Download or read book Managing Performance written by Michael Armstrong and published by CIPD Publishing. This book was released on 2005 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing performance is a critical focus of HR activity. Well-designed strategies to recognise and improve performance and focus individual effort can have a dramatic effect on bottom-line results. The problem is to determine what the processes, tools and delivery mechanisms are that will improve performance in your organisation, as well as determine which ones are best avoided. The authors have tracked performance management processes over the past seven years, and their comprehensive survey reveals what leading organisations are doing to manage their employees' performance and how they are delivering results.With detailed illustrations from the real world, and clear practical advice, this text shows you how to improve the management of your employees' performance. "Managing Performance" will help you: design performance management processes that reflect the context and nature of the organisation; create supportive delivery mechanisms for performance management; and, evaluate and continuously develop performance management strategies to reflect the changing business environment.

Armstrong's Handbook of Performance Management

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398603031
Total Pages : 281 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Armstrong's Handbook of Performance Management by : Michael Armstrong

Download or read book Armstrong's Handbook of Performance Management written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2022-01-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance Management is an essential companion for improving employee and organizational performance. From performance pay and giving feedback to managing underperformers, this handbook addresses all areas of performance management to enable students and practitioners to understand how to assess, measure and improve performance. This updated seventh edition contains new chapters on the meaning and development of performance management and managing performance with a remote workforce. It also covers performance leadership and multi-source feedback. Packed with examples to show how the theory applies in practice and exercises to consolidate student learning, Armstrong's Handbook of Performance Management remains an indispensable and engaging resource for securing effective performance across all aspects of the organization. Supporting online resources include an instructor's manual, lecture slides, a glossary and a literature review

Managing and Delivering Performance

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Author :
Publisher : Routledge
ISBN 13 : 113643769X
Total Pages : 309 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Managing and Delivering Performance by : Bernard Marr

Download or read book Managing and Delivering Performance written by Bernard Marr and published by Routledge. This book was released on 2009-02-04 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management is at the top of agendas in most government and public organizations, as well as many not-for-profit organizations. In this follow up to his successful book, Strategic Performance Management, the author focuses on the unique challenges public sector organizations face when tackling the issues of strategic performance management. Drawing on his extensive experience of working with numerous government, public sector, and not-for-profit organizations over the author covers: * The context of decision making in the public sector * The significance of the use of budgeting for performance management, and the impact of performance measurements on budgets * A huge range of underpinning cases and examples from the public sector, including cases on the Home Office and the NHS in the UK, and the US Air Force For senior executives in the public sector and government, and for faculty and students in the field this is the authoritative strategic level treatment of this fast-growing area.

Managing Employee Performance and Reward

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Author :
Publisher : Cambridge University Press
ISBN 13 : 1108701043
Total Pages : 557 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis Managing Employee Performance and Reward by : John Shields

Download or read book Managing Employee Performance and Reward written by John Shields and published by Cambridge University Press. This book was released on 2020-01-02 with total page 557 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on performance and reward using systems thinking and a dual model of strategic alignment and psychological engagement.