Cmmi For Services Version 13

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CMMI for Services

Author : Eileen Forrester
Publisher : Pearson Education
ISBN 13 : 0132700484
Total Pages : 1359 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis CMMI for Services by : Eileen Forrester

Download or read book CMMI for Services written by Eileen Forrester and published by Pearson Education. This book was released on 2011-03-04 with total page 1359 pages. Available in PDF, EPUB and Kindle. Book excerpt: CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method. The indispensable CMMI® for Services, Second Edition, is both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book’s authors have refined the model’s introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas. Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference. Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index. Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.

Systems, Software and Services Process Improvement

Author : Christian Kreiner
Publisher : Springer
ISBN 13 : 331944817X
Total Pages : 344 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Systems, Software and Services Process Improvement by : Christian Kreiner

Download or read book Systems, Software and Services Process Improvement written by Christian Kreiner and published by Springer. This book was released on 2016-08-31 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 23rd EuroSPI conference, held in Graz, Austria, in September 2016.The 15 revised full papers presented together with 14 selected key notes and workshop papers were carefully reviewed and selected from 51 submissions. They are organized in topical sections on SPI and the ISO/IEC 29110 standard; communication and team issues in SPI; SPI and assessment; SPI in secure and safety critical environments; SPI initiatives; GamifySPI; functional safety; supporting innovation and improvement.

CMMI for Services Version 1.3

Author : CMMI Product Team
Publisher : Lulu.com
ISBN 13 : 1445797917
Total Pages : 522 pages
Book Rating : 4.4/5 (457 download)

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Book Synopsis CMMI for Services Version 1.3 by : CMMI Product Team

Download or read book CMMI for Services Version 1.3 written by CMMI Product Team and published by Lulu.com. This book was released on 2011 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt:

CMMI for Development

Author : Mary Beth Chrissis
Publisher : Pearson Education
ISBN 13 : 0132700441
Total Pages : 1245 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis CMMI for Development by : Mary Beth Chrissis

Download or read book CMMI for Development written by Mary Beth Chrissis and published by Pearson Education. This book was released on 2011-03-08 with total page 1245 pages. Available in PDF, EPUB and Kindle. Book excerpt: CMMI® for Development (CMMI-DEV) describes best practices for the development and maintenance of products and services across their lifecycle. By integrating essential bodies of knowledge, CMMI-DEV provides a single, comprehensive framework for organizations to assess their development and maintenance processes and improve performance. Already widely adopted throughout the world for disciplined, high-quality engineering, CMMI-DEV Version 1.3 now accommodates other modern approaches as well, including the use of Agile methods, Lean Six Sigma, and architecture-centric development. CMMI® for Development, Third Edition, is the definitive reference for CMMI-DEV Version 1.3. The authors have revised their tips, hints, and cross-references, which appear in the margins of the book, to help you better understand, apply, and find information about the content of each process area. The book includes new and updated perspectives on CMMI-DEV in which people influential in the model’s creation, development, and transition share brief but valuable insights. It also features four new case studies and five contributed essays with practical advice for adopting and using CMMI-DEV. This book is an essential resource–whether you are new to CMMI-DEV or are familiar with an earlier version–if you need to know about, evaluate, or put the latest version of the model into practice. The book is divided into three parts. Part One offers the broad view of CMMI-DEV, beginning with basic concepts of process improvement. It introduces the process areas, their components, and their relationships to each other. It describes effective paths to the adoption and use of CMMI-DEV for process improvement and benchmarking, all illuminated with fresh case studies and helpful essays. Part Two, the bulk of the book, details the generic goals and practices and the twenty-two process areas now comprising CMMI-DEV. The process areas are organized alphabetically by acronym for easy reference. Each process area includes goals, best practices, and examples. Part Three contains several useful resources, including CMMI-DEV-related references, acronym definitions, a glossary of terms, and an index.

Pragmatic Application of Service Management

Author : Suzanne Van Hove
Publisher : IT Governance Ltd
ISBN 13 : 1849288763
Total Pages : 140 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis Pragmatic Application of Service Management by : Suzanne Van Hove

Download or read book Pragmatic Application of Service Management written by Suzanne Van Hove and published by IT Governance Ltd. This book was released on 2016-12-15 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a more robust service management system using the best of ITIL®, ISO 20000-1, COBIT® and CMMI®-SVC. Although ITIL’s popularity as a framework for IT service management (ITSM) continues to increase, a number of organisations have realised that its approach is sometimes not quite enough on its own. Many are already working towards compliance with ISO 20000-1 — the international standard for ITSM — but, with the likes of COBIT 5 and CMMI-SVC to consider as well, it can be difficult to determine the best route to take. Until now, there has been little guidance on how to merge these frameworks in order to produce a robust enterprise philosophy for service delivery. Pragmatic Application of Service Management – The Five Anchor Approach provides that guidance. Product overview Completely updated by service management gurus Suzanne D. Van Hove and Mark Thomas, the second edition of Pragmatic Application of Service Management – The Five Anchor Approach provides comprehensive guidance on creating an integrated system based on COBIT 5, ISO 20000, ITIL and CMMI-SVC. This practical book enables service managers to immediately adapt and deploy the guidance, and quickly improve their ITSM function. It now features a short chapter on applying the ‘five anchors’ approach to integrating service management frameworks in very small enterprises (VSEs), and contains four new ‘caselets’ (short case studies). Packed with instructive illustrations, helpful tables and the authors’ very own five anchor approach, this book is ideal for anyone considering adopting, adapting or merging COBIT5, ISO/IEC 20000, ITIL and CMMI-SVC. Better ITSM through integrated best practice Written by service management gurus Suzanne D. Van Hove and Mark Thomas, Pragmatic Application of Service Management – The Five Anchors Approach presents a holistic view of service management, and provides a unique mapping to assist service management practitioners in their information gathering. Contents 1. Why This Book 2. COBIT, ISO/IEC 20000, ITIL and CMMI-SVC 3. Addressing VSEs 4. The Five Anchors 5. Caselet #1 – Governance 6. Caselet #2 – Resource Optimization 7. Caselet #3 – Risk Management 8. Caselet #4 – Achieve Business Outcomes 9. Caselet #5 – Compliance & Improvement 10. Caselet #6 - Strategic Alignment 11. Caselet #7 – Security, Compliance & Risk 12. Caselet #8 - Value-based Portfolio 13. Caselet #9 – Strategy Choice & Market Conditions 14. Caselet #10 – Plan & Use Resources Appendix A– The Map About the authors Dr Suzanne D. Van Hove owns and manages SED-IT, a small service management consulting and training company. She has worked in multiple professional verticals leading or coaching service management initiatives. She has also written and delivered accredited courseware for ITIL® and ISO/IEC 20000, as well as multiple workshops and seminars, both nationally and internationally. She is the current chair for INCITS GIT1 – the US national mirror of JTC1/SC40, the Special Committee for Service Management. She also leads the US mirror for JTC1/SC7/WG24. Dr Van Hove is an adjunct professor at Indiana University, Kelley School of Business and has served on the board of directors of itSMF USA as the knowledge management director. In recognition of her contributions to the service management community, Dr Van Hove was the 2013 recipient of the itSMF USA Lifetime Achievement Award. An opera aficionado and avid rosebush gardener, Dr Van Hove resides in Louisville, KY, USA. Mark Thomas is the founder and president of Escoute Consulting, an IT governance consultancy focusing on helping enterprises realise benefits through risk and resource optimisation. As a nationally known ITIL and COBIT expert with more than 20 years of professional experience, Mark’s background spans leadership roles from data centre chief information officer (CIO) to management and IT consulting. Mark has led large teams in outsourced IT arrangements, conducted project management office (PMO), service management and governance activities for major project teams, and managed enterprise applications implementations across multiple industries. Mark has an array of industry experience in the healthcare, finance, manufacturing, services, high technology and government verticals. When he’s not travelling, Mark lives with his family in the Kansas City, MO, area and claims to be a ‘certified’ barbeque judge in his spare time.

Implementing “CMMI for Services” in the tourism industry

Author : Barbara Neeb-Bruckner
Publisher : GRIN Verlag
ISBN 13 : 3640568001
Total Pages : 191 pages
Book Rating : 4.6/5 (45 download)

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Book Synopsis Implementing “CMMI for Services” in the tourism industry by : Barbara Neeb-Bruckner

Download or read book Implementing “CMMI for Services” in the tourism industry written by Barbara Neeb-Bruckner and published by GRIN Verlag. This book was released on 2010-03-18 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2009 in the subject Tourism, grade: 1,4, University of Applied Sciences Eberswalde, language: English, abstract: “CMMI for Services” (CMMI-SVC) is a process improvement model, published by the Carnegie Mellon Software Engineering Institute (SEI) in 2009, providing guidance to service or¬ganizations for managing, establishing and delivering services. Tourism is a typical service industry with tour operators being one of the main players. This master thesis describes how CMMI-SVC can be implemented in the tourism industry with the use of a fictitious tour operator to provide examples. In the scenario described, the tour operator wants to focus on the expanding consumer group of LOHAS (Lifestyle of Health and Sustainability) by improving its services, making them more sustainable and adding volunteer tourism to its product portfolio. It is demonstrated how CMMI-SVC would facilitate sustainable tourism services by combining the Global Sustainable Tourism Criteria (GSTC) with CMMI-SVC in a process improvement initiative and how the German ServiceQuality program can be used as a migration path to CMMI-SVC. A SWOT (strengths-weaknesses-opportunities-threats) analysis of CMMI-SVC gives tourism organizations guidance on the rating of the model.

Cyber Security Engineering

Author : Nancy R. Mead
Publisher : Addison-Wesley Professional
ISBN 13 : 0134189876
Total Pages : 561 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Cyber Security Engineering by : Nancy R. Mead

Download or read book Cyber Security Engineering written by Nancy R. Mead and published by Addison-Wesley Professional. This book was released on 2016-11-07 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cyber Security Engineering is the definitive modern reference and tutorial on the full range of capabilities associated with modern cyber security engineering. Pioneering software assurance experts Dr. Nancy R. Mead and Dr. Carol C. Woody bring together comprehensive best practices for building software systems that exhibit superior operational security, and for considering security throughout your full system development and acquisition lifecycles. Drawing on their pioneering work at the Software Engineering Institute (SEI) and Carnegie Mellon University, Mead and Woody introduce seven core principles of software assurance, and show how to apply them coherently and systematically. Using these principles, they help you prioritize the wide range of possible security actions available to you, and justify the required investments. Cyber Security Engineering guides you through risk analysis, planning to manage secure software development, building organizational models, identifying required and missing competencies, and defining and structuring metrics. Mead and Woody address important topics, including the use of standards, engineering security requirements for acquiring COTS software, applying DevOps, analyzing malware to anticipate future vulnerabilities, and planning ongoing improvements. This book will be valuable to wide audiences of practitioners and managers with responsibility for systems, software, or quality engineering, reliability, security, acquisition, or operations. Whatever your role, it can help you reduce operational problems, eliminate excessive patching, and deliver software that is more resilient and secure.

CMMI High Maturity Handbook

Author : Vishnuvarthanan Moorthy
Publisher : Booktango
ISBN 13 : 1468961314
Total Pages : pages
Book Rating : 4.4/5 (689 download)

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Book Synopsis CMMI High Maturity Handbook by : Vishnuvarthanan Moorthy

Download or read book CMMI High Maturity Handbook written by Vishnuvarthanan Moorthy and published by Booktango. This book was released on 2015-06-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: CMMI High Maturity is something every software organization is interested in! Attaining Maturity Level 5 rating means world class processes in place in that organization. Though it’s everyone’s interest, there is less details available in the world on how to practically implement CMMI ML5 and how to interpret the High Maturity practices. This book is an attempt to decode the high maturity practices with clear sample cases for all the High maturity process areas, there by connecting the dots of Implementation. This book explains the practicality of implementation of CMMI ML5 and has given specific guidance in many cases. Obviously it is not the whole of CMMI or the whole of everything, however may be this is the only book which offers highest possible insight in CMMI High Maturity Implementation. What it offers: • Complete guide as an End to End CMMI High Maturity Implementation • Practical interpretation of CMMI Practices • Sample cases covering CMMI Dev and CMMI SVC Models v1.3 • Basic Statistical Concepts Required for Implementing High Maturity • Clarity in definition and difference between important terms • Connects the Entire High Maturity process areas • Implementer’s guide book offering relevant tips • Breaks the Myths behind High Maturity • High Maturity Understanding for Everyone What it is not: • Alternate to CMMI Model or describes all possible scenario of Implementing CMMI • Statistics Book Targeted Audience • CMMI Implementation Teams • CMMI Consultants • Quality Assurance Professionals • Software industry Professionals • Senior Management of Organizations, aspiring CMMI ML5 Journey • Anyone interested in CMMI or In Process Improvement Models.

CMMI

Author : Mary Beth Chrissis
Publisher : Addison-Wesley Professional
ISBN 13 : 9780321279675
Total Pages : 676 pages
Book Rating : 4.2/5 (796 download)

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Book Synopsis CMMI by : Mary Beth Chrissis

Download or read book CMMI written by Mary Beth Chrissis and published by Addison-Wesley Professional. This book was released on 2007 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated revision of the best selling book on CMMI – now covering version 1.2.

IT4ITTM for Managing the Business of IT - A Management Guide

Author : Rob Akkershoek
Publisher : Van Haren
ISBN 13 : 940180592X
Total Pages : 217 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis IT4ITTM for Managing the Business of IT - A Management Guide by : Rob Akkershoek

Download or read book IT4ITTM for Managing the Business of IT - A Management Guide written by Rob Akkershoek and published by Van Haren. This book was released on 1970-01-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider.This book includes two case studies from Shell and the Rabobank.After reading this document you should be able to: Understand why the IT4IT approach is needed to improve the performance of the IT function; and support the business to leverage new IT in the digital age Understand the vision, scope, and content of the IT4IT Reference Architecture (from a high-level perspective) Understand the benefits of using the IT4IT Reference Architecture within the IT function Initiate the first steps to implement the IT4IT standard in your own IT organizationThe audience for this Management Guide is: CIOs and other IT executive managers who would like to transform their IT organization to support end-to-end value streams Senior leaders and executives in the business and IT responsible for how IT is organized, managed, and improved Enterprise Architects involved in the implementation of IT management solutions within the IT organization IT professionals and consultants involved in the transition of their organizations to a new streamlined IT factory

Systems, Software and Services Process Improvement

Author : Dietmar Winkler
Publisher : Springer
ISBN 13 : 3642311997
Total Pages : 364 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Systems, Software and Services Process Improvement by : Dietmar Winkler

Download or read book Systems, Software and Services Process Improvement written by Dietmar Winkler and published by Springer. This book was released on 2012-06-12 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 19th EuroSPI conference, held in Vienna, Austria, in June 2012. The 29 revised papers presented in this volume were carefully reviewed and selected. They are organized in topical sections on SPI and business factors; SPI lifecycle and models; SPI assessment and quality; SPI processes and standards; SPI in SMEs; SPI and implementation; creating environments supporting innovation and improvement; standards and experiences with the implementation of functional safety; business process management; SPI in SMEs - a project management perspective.

Integrating CMMI and Agile Development

Author : Paul E. McMahon
Publisher : Pearson Education
ISBN 13 : 0132172755
Total Pages : 563 pages
Book Rating : 4.1/5 (321 download)

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Book Synopsis Integrating CMMI and Agile Development by : Paul E. McMahon

Download or read book Integrating CMMI and Agile Development written by Paul E. McMahon and published by Pearson Education. This book was released on 2010-08-09 with total page 563 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations that have improved process maturity through Capability Maturity Model Integration (CMMI®) now also want greater agility. Conversely, many organizations that are succeeding with Agile methods now want the benefits of more mature processes. The solution is to integrate CMMI and Agile. Integrating CMMI® and Agile Development offers broad guidance for melding these process improvement methodologies. It presents six detailed case studies, along with essential real-world lessons, big-picture insights, and mistakes to avoid. Drawing on decades of process improvement experience, author Paul McMahon explains how combining an Agile approach with the CMMI process improvement framework is the fastest, most effective way to achieve your business objectives. He offers practical, proven techniques for CMMI and Agile integration, including new ways to extend Agile into system engineering and project management and to optimize performance by focusing on your organization’s unique, culture-related weaknesses.

The IT4IT™ Standard, Version 3.0

Author : The Open Group
Publisher : Van Haren
ISBN 13 : 9401809410
Total Pages : 297 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis The IT4IT™ Standard, Version 3.0 by : The Open Group

Download or read book The IT4IT™ Standard, Version 3.0 written by The Open Group and published by Van Haren. This book was released on 2022-12-05 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication is the specification of The Open Group IT4IT Standard, Version 3.0, a standard of The Open Group. It describes a reference architecture that can be used to manage the business of Information Technology (IT) and the associated end-to-end lifecycle management of Digital Products. It is intended to provide a prescriptive Target Architecture and clear guidance for the transformation of existing technology management practices for a faster, scalable, automated, and practical approach to deploying product-based investment models and providing an unprecedented level of operational control and measurable value. This foundational IT4IT Reference Architecture is independent of specific technologies, vendors, organization structures, process models, and methodologies. It can be mapped to any existing technology landscape. It is flexible enough to accommodate the continuing evolution of operational and management paradigms for technology. It addresses every Digital Product lifecycle phase from investment decision-making to end-of-life. The IT4IT Standard addresses a critical gap in the Digital Transformation toolkit: the need for a unifying architectural model that describes and connects the capabilities, value streams, functions, and operational data needed to manage a Digital Product Portfolio at scale. The IT4IT Standard provides an approach to making digital investment decisions and managing digital outcomes that is particularly useful for: • C-level executives responsible for Digital Transformation, as a top-down view of digital value creation • Product Managers and Product Marketing Managers whose portfolios include significant digital content, as a way to integrate marketing priorities with product delivery practices • Governance, risk, and compliance practitioners, as a guide to controlling a modern digital landscape • Enterprise and IT Architects, as a template for IT tool rationalization and for governing end-to-end technology management architectures • Technology buyers, as the basis for Requests for Information (RFIs) and Requests for Proposals (RFPs) and as a template for evaluating product completeness • Consultants and assessors, as a guide for evaluating current practice against a well-defined standard • Technology vendors, as a guide for product design and customer integrations • Technical support staff, as a guide for automating and scaling up support services to deal with modern technology deployment velocity

CERT Resilience Management Model (CERT-RMM)

Author : Richard A. Caralli
Publisher : Addison-Wesley Professional
ISBN 13 : 0132565889
Total Pages : 1059 pages
Book Rating : 4.1/5 (325 download)

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Book Synopsis CERT Resilience Management Model (CERT-RMM) by : Richard A. Caralli

Download or read book CERT Resilience Management Model (CERT-RMM) written by Richard A. Caralli and published by Addison-Wesley Professional. This book was released on 2010-11-24 with total page 1059 pages. Available in PDF, EPUB and Kindle. Book excerpt: CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It integrates these best practices into a unified, capability-focused maturity model that encompasses security, business continuity, and IT operations. By using CERT-RMM, organizations can escape silo-driven approaches to managing operational risk and align to achieve strategic resilience management goals. This book both introduces CERT-RMM and presents the model in its entirety. It begins with essential background for all professionals, whether they have previously used process improvement models or not. Next, it explains CERT-RMM’s Generic Goals and Practices and discusses various approaches for using the model. Short essays by a number of contributors illustrate how CERT-RMM can be applied for different purposes or can be used to improve an existing program. Finally, the book provides a complete baseline understanding of all 26 process areas included in CERT-RMM. Part One summarizes the value of a process improvement approach to managing resilience, explains CERT-RMM’s conventions and core principles, describes the model architecturally, and shows how itsupports relationships tightly linked to your objectives. Part Two focuses on using CERT-RMM to establish a foundation for sustaining operational resilience management processes in complex environments where risks rapidly emerge and change. Part Three details all 26 CERT-RMM process areas, from asset definition through vulnerability resolution. For each, complete descriptions of goals and practices are presented, with realistic examples. Part Four contains appendices, including Targeted Improvement Roadmaps, a glossary, and other reference materials. This book will be valuable to anyone seeking to improve the mission assurance of high-value services, including leaders of large enterprise or organizational units, security or business continuity specialists, managers of large IT operations, and those using methodologies such as ISO 27000, COBIT, ITIL, or CMMI.

Process Based Unification for Multi-model Software Process Improvement

Author : Z.D. Kelemen
Publisher : Zádor Dániel Kelemen
ISBN 13 : 9038633130
Total Pages : 357 pages
Book Rating : 4.0/5 (386 download)

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Book Synopsis Process Based Unification for Multi-model Software Process Improvement by : Z.D. Kelemen

Download or read book Process Based Unification for Multi-model Software Process Improvement written by Z.D. Kelemen and published by Zádor Dániel Kelemen. This book was released on 2013-01-30 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many different quality approaches are available in the software industry. Some of the ap-proaches, such as ISO 9001 are not software specific, i.e. they define general requirements for an organization and they can be used at any company. Others, such as Automotive SPICE have been derived from a software specific approach, and can be used for improving specific (in this case automotive) processes. Some are created to improve development processes (e.g. CMMI for Development), others focus on services (e.g. CMMI for Services), and again others are related to particular processes such as software testing (e.g. TMMi) or resource manage-ment (e.g. People CMM). A number of differences among quality approaches exist and there can be various situations in which the usage of multiple approaches is required, e.g. to strengthen a particular process with multiple quality approaches or to reach certification of the compliance to a number of stand-ards. First of all it has to be decided which approaches have potential for the organization. In many cases one approach does not contain enough information for process implementation. Consequently, the organization may need to use several approaches and the decision has to be made how the chosen approaches can be used simultaneously. This area is called Multi-model Software Process Improvement (MSPI). The simultaneous usage of multiple quality ap-proaches is called the multi-model problem. In this dissertation we propose a solution for the multi-model problem which we call the Pro-cess Based Unification (PBU) framework. The PBU framework consists of the PBU concept, a PBU process and the PBU result. We call PBU concept the mapping of quality approaches to a unified process. The PBU concept is operationalized by a PBU process. The PBU result includes the resulting unified process and the mapping of quality approaches to the unified process. Accordingly, we addressed the following research question: Does the PBU framework provide a soluti

Software Process Improvement and Capability Determination

Author : Tanja Woronowicz
Publisher : Springer
ISBN 13 : 3642388337
Total Pages : 267 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Software Process Improvement and Capability Determination by : Tanja Woronowicz

Download or read book Software Process Improvement and Capability Determination written by Tanja Woronowicz and published by Springer. This book was released on 2013-05-21 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 13th International Conference on Software Process Improvement and Capability Determination, SPICE 2013, held in Bremen, Germany, in June 2013. The 21 revised full papers presented and 7 short papers were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on process quality; medical device software processes; design and use of process models; studies of software development; agile development; IT service management; assessment for diagnosis.

The IT4ITTM Reference Architecture, Version 2.1

Author : The Open Group
Publisher : Van Haren
ISBN 13 : 9401801142
Total Pages : pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis The IT4ITTM Reference Architecture, Version 2.1 by : The Open Group

Download or read book The IT4ITTM Reference Architecture, Version 2.1 written by The Open Group and published by Van Haren. This book was released on 2017-04-24 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Open Group IT4ITTM Reference Architecture, Version 2.1, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT.The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model.The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are: • Strategy to Portfolio • Request to Fulfill• Requirement to Deploy• Detect to CorrectEach IT Value Stream is centered on a key aspect of the service model, the essential data objects (information model), and functional components (functional model) that support it. Together, the four value streams play a vital role in helping IT control the service model as it advances through its lifecycle. The IT4IT Reference Architecture:• Provides prescriptive guidance on the specification of and interaction with a consistent service model backbone (common data model/context)• Supports real-world use-cases driven by the Digital Economy (e.g., Cloud-sourcing, Agile, DevOps, and service brokering)• Embraces and complements existing process frameworks and methodologies (e.g., ITIL®, CoBIT®, SAFe, and TOGAF®) by taking a data-focused implementation model perspective, essentially specifying an information model across the entire value chainThe audience for this standard is:• IT Professionals who are responsible for delivering services in a way that isflexible, traceable, and cost-effective• IT Professionals / Practitioners who are focused on instrumenting the ITmanagement landscape• IT Leaders who are concerned about their operating model• Enterprise Architects who are responsible for IT business transformationTopics covered include:• An introduction to the standard and the purpose of the IT4IT work• Key terminology of the standard• An introduction for executives and others introducing the IT Value Chain and IT4IT Reference Architecture concepts• IT4IT Core, which defines the structure of the IT4IT standard as well as the process and document structure used by the IT4IT standard• The Strategy to Portfolio (S2P) Value Stream• The Requirement to Deploy (R2D) Value Stream• The Request to Fulfill (R2F) Value Stream• The Detect to Correct (D2C) Value Stream• Background information on the standard.