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Butlers Household Managers
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Book Synopsis Butlers & Household Managers by : Steven M. Ferry
Download or read book Butlers & Household Managers written by Steven M. Ferry and published by Booksurge Publishing. This book was released on 2008-10-18 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only published manual on managing households in the 21st century according to British tradition.
Book Synopsis Serving the Wealthy by : Steven M. Ferry
Download or read book Serving the Wealthy written by Steven M. Ferry and published by Createspace Independent Publishing Platform. This book was released on 2016-11-23 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Serving the wealthy and powerful is not for the faint of heart nor enthusiastically uneducated-it requires know-how developed over a millennium by the very people-British butlers-who have looked after the personal lives of the most discerning and demanding of individuals. In the really old days, failure could result in death; today, it merely results in firing. Yet there is no need for either, as there are right ways to conduct oneself and engage with employers, their families, and guests; and right ways to look after their prized possessions and beautiful properties. Whether looking back at the traditional world that helps define the butler; or analyzing the fast-changing world that offers its challenges to butlers in real time; or anticipating the future for our profession-a world populated by technology, including robots-and how best to prepare for it, this first of a two-volume series provides a voice in the ear of the thinking professional and a measure of stability for those entering the profession. The know-how presented has been brought together and updated for the 21st Century butler and household or estate(s) managers, and is furthermore equally applicable: a) to any private individual wishing to introduce or maintain high standards in their person life; and b) to any service industry where superior service is expected and appreciated by clients, consumers, patients, et al, and is, in fact, vital to the success of any company and its bottom line. 931 definitions are provided as footnotes and in a glossary to smooth the way for readers. The 125 color photographs and 785 pages of know-how gleaned over more than a quarter of a century of work in service, up close and personal, to the wealthy, as well as over six decades of living and learning, add up to a tome that is a must-have for any professional's library. For it not only provides an overview of this unique style of service and the expectations of others, but also the tools to succeed. In addition, the reader will have access to the author, who is Chairman of the International Institute of Modern Butlers, for advice on any service-related questions or difficulties. Volume I is the updated edition of the best selling book, "Butlers and Household Managers, 21st Century Professionals" and together with this Volume II, comprises the first and only comprehensive work on the service skills that have made butlers a household name (pun incidental) and the envy of anyone wishing to provide superior service.
Book Synopsis The Pocket Butler's Guide to Good Housekeeping by : Charles MacPherson
Download or read book The Pocket Butler's Guide to Good Housekeeping written by Charles MacPherson and published by Appetite by Random House. This book was released on 2020-03-03 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's favourite butler is back! Get your home spic and span with Charles MacPherson's expert tips and tricks for everything from polishing silverware to organizing the garage. After over 30 years as a professional butler and household manager, Charles MacPherson knows a thing or two about keeping a home clean and organized. He has poured his vast knowledge and expertise into this pocket-sized volume, perfect for easy day-to-day reference or to guide your next marathon cleaning session. Everything you need to know is here. With step-by-step instructions for cleaning, organizing, and maintaining every room in your home, The Pocket Butler's Guide to Housekeeping comprises information-packed chapters on cleaning, laundry, organization, and more. Wondering how to tackle a fresh stain? Looking for recipes for natural and gentle cleaning products? Want to finally master those crisp hospital corners for making your bed? Look no further than this definitive cleaning caddy companion. With handy checklists for daily, weekly, monthly, and annual cleaning; a complete guide to laundry symbols and fabric types; advice for hosting guests; and even tips for dealing with pests, damage, and long-term maintenance, this is a volume no home should be without.
Book Synopsis The Butler Speaks by : Charles MacPherson
Download or read book The Butler Speaks written by Charles MacPherson and published by Appetite by Random House. This book was released on 2013-04-23 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Host a dinner party * Make a bed * Set a table * Use the proper fork * Polish silver * Prepare high tea * Present a calling card * Make conversation * Fold a shirt ... all with the charm, ease and sophistication of a butler. Now in its fifth printing, this beautifully illustrated style, etiquette and entertainment guide lays out the essentials of entertaining and household management in a clear, straightforward style. For anyone who rents or owns--be it a small urban condo or a lavish country estate--The Butler Speaks includes everything you need to know to simplify, organize and care for your home. Charles MacPherson offers modern advice on personal style and etiquette--how to receive guests; present your business card; make polite dinner conversation-- and advice on entertaining at home--how to make a cheese plate; hold your cutlery; set a table--all with the flair, charm and unpretentious grace of the butler.
Book Synopsis The Pocket Butler by : Charles MacPherson
Download or read book The Pocket Butler written by Charles MacPherson and published by Appetite by Random House. This book was released on 2015-04-28 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your favourite butler is back with even more advice to help you succeed in etiquette and entertaining! In a fantastic follow-up to his national bestseller, The Butler Speaks, Charles MacPherson lays out the essentials of entertaining and business etiquette in this small, easy-to-follow guide. Now in its third printing, The Butler Speaks has become a go-to resource on household management, manners, and personal style. With a combination of his best tips from the first book and a wealth of new information, The Pocket Butler is the perfect basic overview for anyone looking for that extra edge in business and in life. In addition to revisiting topics such as how to present a business card, shake hands, or set a table, The Pocket Butler offers advice on e-mail and text messaging etiquette, how to set up a modern greeting line in a boardroom, foolproof menu plans for every entertaining scenario, and much more. In his signature unfussy and approachable style, Charles shows how modern manners are more important than ever before, not only for those just entering the workforce, but for all professionals at any stage in their careers.
Book Synopsis The House Servant's Directory, Or, A Monitor for Private Families by : Robert Roberts
Download or read book The House Servant's Directory, Or, A Monitor for Private Families written by Robert Roberts and published by M.E. Sharpe. This book was released on 1998 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: An annotated introduction exploring the contemporary importance of the book "The House Servants Directory", the identity and character of the author, and its significance in American history.
Book Synopsis The Butler's Guide to Running the Home and Other Graces by : Stanley Ager
Download or read book The Butler's Guide to Running the Home and Other Graces written by Stanley Ager and published by Potter Style. This book was released on 2012-11-06 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perched on an island off the shores of Cornwall, England, the soaring castle of St. Michael’s Mount has been home to the St. Aubyn family since 1647. For nearly thirty years, Stanley Ager, one of the most esteemed butlers of the twentieth century, ensured that St. Michael’s Mount was an impeccable place to live and a gracious and welcoming one for guests to visit. Revered by everyone from royalty to the estate staff, Stanley Ager considered it his calling to run a home gracefully and efficiently. Several of the men whom he trained at St. Michael’s Mount went on to serve in the Royal Household at Buckingham Palace and at British embassies throughout the world. But you don’t need a manor to benefit from Ager’s wisdom on homekeeping. This carefully detailed, charmingly illustrated, eminently useful volume offers important insights and techniques, including how to: Wipe a glass—or a chandelier—until it sparkles *** Fold napkins precisely—in six different ways *** Polish furniture—or silver—to a mirror finish *** Lay a beautiful table and serve a meal impeccably *** Brush, buff, and maintain any manner of clothes and footwear *** Fold and pack for a trip—for business or pleasure *** Select and pour wine *** Stage “impromptu” romantic picnics *** And, among other graces, open a door soundlessly, roll an umbrella perfectly, and iron a newspaper
Download or read book Lead Like Butler written by Judith Cebula and published by Abingdon Press. This book was released on 2012-11-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Brad Stevens is a great coach, admired and respected for developing winning teams year after year. His patience and never-give-up attitude will take him a long way as Coach of the Boston Celtics. —Larry Bird, Boston Celtics 1978-1992; President, Basketball Operations Indiana Pacers Coach Brad Stevens made Butler University the first team to make 2 consecutive finals of the NCAA basketball tournament without being seeded #1 or #2. Lead Like Butler is a must read for any college basketball fan. -Chris Coddington, Fellowship of Christian Athletes ...a must read for those who desire to win in life, as well as in the arena of competition. -Jim McCoy, KDOV-TV& KDOV-FM What becomes quickly apparent is that the enduring ideas of humility, passion, teamwork, service, gratitude, and accountability prove applicable tenants in all aspects of life. -James M. Danko, President, Butler University Anyone who desires a more authentic pathway toward leadership and excellence will benefit from learning to “Lead Like Butler.” -Michael Coyner, bishop, Indiana Area of The United Methodist Church Butler's rise to the top wasn't a fluke. This is a must read for others wanting to achieve greatness.-Billy Shepherd, Butler University, Class of 1972, and Indiana's "Mr. Basketball-1968" Whether at work, at home, or even at play, the values of humility, passion, unity, service, thankfulness, and accountability can help you shape your group into a successful example for others. -Jamie Phillippe, Board of Trustees, Butler University, Class of 1973 Lead Like Butler is an important contribution to the canon of leadership literature on and off the hardwood. -Jennifer L. Bougher, Esq. Arent Fox, LLP (New York), member of Butler University Alumni Association Board of Directors
Download or read book A Butler's Life written by Kimberly Allen and published by iUniverse. This book was released on 2000 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Part memoir, part how-to, A Butler's Life, the account of Christopher Allen's real-life duties behind the silver salver, offers a contemporary peek into this fascinating, yet demanding profession."--
Book Synopsis Managing Your Mind by : Gillian Butler
Download or read book Managing Your Mind written by Gillian Butler and published by Oxford University Press, USA. This book was released on 1995 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a keep-fit guide to your mind. It provides practical, step-by-step advice on how you can use psychological techniques to improve relationships, reduce anxiety and depression, and in many other ways to get more out of your life.
Book Synopsis Create the Space You Deserve by : Jill Butler
Download or read book Create the Space You Deserve written by Jill Butler and published by Rowman & Littlefield. This book was released on 2008-08-03 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Settling for just any roof over my head was not a choice." —Jill Butler Successful and talented artist, illustrator, designer, businesswoman, and author Jill Butler uses her bold and captivating artwork, along with stunning photography of her nothing-special-turned-dream-cottage, to inspire readers to do more with their living spaces and in turn more with their lives. Hundreds of decorating tips and ideas are accompanied by mind-maps and other illustrations reflecting the myriad of decisions, emotions, and questions readers will face. Part guide to creating the space you want to live in, part journal to help you reevaluate, reinvent, and revitalize yourself, Create the Space You Deserve is a launching pad to access your creative self and express your personality onto your living space.
Download or read book Richistan written by Robert Frank and published by Currency. This book was released on 2008-06-24 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE NEW YORK TIMES BESTSELLER RICH-I-STAN n. 1. a new country located in the heart of America, populated entirely by millionaires, most of whom acquired their wealth during the new Gilded Age of the past twenty years. 2. a country with a population larger than Belgium and Denmark; typical citizens include “spud king” J. R. Simplot; hair stylist Sydell Miller, the new star of Palm Beach; and assorted oddball entrepreneurs. 3. A country that with a little luck and pluck, you, too, could be a citizen of. The rich have always been different from you and me, but Robert Frank’s revealing and funny journey through “Richistan” entertainingly shows that they are truly another breed.
Book Synopsis Medieval Households by : David HERLIHY
Download or read book Medieval Households written by David HERLIHY and published by Harvard University Press. This book was released on 2009-06-30 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: How should the medieval family be characterized? Who formed the household and what were the ties of kinship, law, and affection that bound the members together? David Herlihy explores these questions from ancient Greece to the households of fifteenth-century Tuscany, to provide a broad new interpretation of family life. In a series of bold hypotheses, he presents his ideas about the emergence of a distinctive medieval household and its transformation over a thousand years. Ancient societies lacked the concept of the family as a moral unit and displayed an extraordinary variety of living arrangements, from the huge palaces of the rich to the hovels of the slaves. Not until the seventh and eighth centuries did families take on a more standard form as a result of the congruence of material circumstances, ideological pressures, and the force of cultural norms. By the eleventh century, families had acquired a characteristic kinship organization first visible among elites and then spreading to other classes. From an indifferent network of descent through either male or female lines evolved the new concept of patrilineage, or descent and inheritance through the male line. For the first time a clear set of emotional ties linked family members. It is the author's singular contribution to show how, as they evolved from their heritages of either barbarian society or classical antiquity, medieval households developed commensurable forms, distinctive ties of kindred, and a tighter moral and emotional unity to produce the family as we know it. Herlihy's range of sources is prodigious: ancient Roman and Greek authors, Aquinas, Augustine, archives of monasteries, sermons of saints, civil and canon law, inquisitorial records, civil registers, charters, censuses and surveys, wills, marriage certificates, birth records, and more. This well-written book will be the starting point for all future studies of medieval domestic life.
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis Household Management by : E. Stoddart Eckford
Download or read book Household Management written by E. Stoddart Eckford and published by . This book was released on 1915 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Lake House Cabal written by G. T. Hawkins and published by . This book was released on 2021-03 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hotel Butlers, The Great Service Differentiators by : Steven Ferry
Download or read book Hotel Butlers, The Great Service Differentiators written by Steven Ferry and published by . This book was released on 2009-03-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ASK NOT WHAT THE BUTLER DID, BUT WHAT HE CAN DO FOR YOU We all know the clich from the movies and board games about the butler doing it, but what was it the butler did? In the hotel environment, the butler can be a failed experiment or a service facility that commands high-rack rates and keeps occupancy rates at 100%. Where the butler fails in hotels, it is because he is cast in (frankly) degrading-to-the-profession roles such as "bath butler," "fireplace butler, "technology butler," "baby butler" (who provides rocking chairs and watches children), "dog butler," "ski butler," and "beach butler." The idea being that anything offering superior service in some small area is called a "butler" in an effort to siphon some of the prestige of the profession. At least when the term valet was extended to "dumb valet," that furniture item upon which one lays out clothing for the following day, there was no pretense that this was the real item. Fortunately for the profession, the public were not fooled or taken in by these "dumb butlers" and the practice has faded relatively rapidly-before it could sour the public mind on the concept of butlers in hotels. Fortunately also for the butlers working in top hotels around the world, who do justice to the profession, and the hotel managements who have recognized the value butlers bring to the bottom line and the repute of their establishments. In an industry that is completely premised on the idea of service, and in which service is a key differentiator, it's a no-brainer to institute butler service. Butlers have always represented the pinnacle in service quality. This book will go a long way toward bringing about and keeping on track a butler program. When used in conjunction with standard on-site training, it will cement in place a very successful butler service that will - Allow rack rates to be raised - Create a loyal following of repeat visitors - Enhance word of mouth - Increase new business - Raise service standards throughout the facility. All of which make the investment very sound. If you would like to become a butler in a hospitality setting, or think your hotel, spa, resort or private villa could benefit from an honest-to-goodness butler program, read this book.
