Why Managing Sucks and How to Fix It

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118559282
Total Pages : 290 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Why Managing Sucks and How to Fix It by : Jody Thompson

Download or read book Why Managing Sucks and How to Fix It written by Jody Thompson and published by John Wiley & Sons. This book was released on 2013-01-22 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change the way you think about work (and life) by focusing on results—and only results Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover. Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?) Explains how to reduce the number of meetings while increasing their quality Shows how to eliminate scheduled events in order to increase critical thinking and improve communication ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy—to manage their measurable results using adult common sense.

Why Managing Sucks and How to Fix It

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118426363
Total Pages : 290 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Why Managing Sucks and How to Fix It by : Jody Thompson

Download or read book Why Managing Sucks and How to Fix It written by Jody Thompson and published by John Wiley & Sons. This book was released on 2013-02-04 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change the way you think about work (and life) by focusing on results—and only results Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover. Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?) Explains how to reduce the number of meetings while increasing their quality Shows how to eliminate scheduled events in order to increase critical thinking and improve communication ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy—to manage their measurable results using adult common sense.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181814
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Managing Up

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119437164
Total Pages : 183 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Managing Up by : Mary Abbajay

Download or read book Managing Up written by Mary Abbajay and published by John Wiley & Sons. This book was released on 2018-03-07 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build vital connections to accelerate your career success Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building real relationships with people who have influence over your career. Managing up is good for you, good for your boss, and good for the organization as a whole. This book gives you strategies for developing these all-important connections and building more than rapport; you become able to quickly assess situations, and determine which actions will move you forward; you become your own talent manager, and your boss's top choice for that new opportunity. As a skill, managing up can do more for your career than simply 'networking' ever could—and this book shows you how. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement. It's never too early or too late to start adjusting your alignment, and this book provides the help you need to start accelerating your trajectory. Develop robust relationships with influential people Enhance your self-awareness and become more adaptable Gain new opportunities and accelerate your career Stop 'schmoozing' and develop true, lasting connections Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. This type of bridge-building builds your reputation for effectiveness and fit, so you can start skipping rungs on the ladder as you build a strong, successful career. Managing Up is your personal manual for building this vital skill so you can begin building your best future.

The Professor Is In

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Author :
Publisher : Crown
ISBN 13 : 0553419420
Total Pages : 450 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Professor Is In by : Karen Kelsky

Download or read book The Professor Is In written by Karen Kelsky and published by Crown. This book was released on 2015-08-04 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

Why the World Sucks and What We Can Do about It

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Author :
Publisher : CreateSpace
ISBN 13 : 9781494277826
Total Pages : 136 pages
Book Rating : 4.2/5 (778 download)

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Book Synopsis Why the World Sucks and What We Can Do about It by : B. Regan Asher, Ph.d.

Download or read book Why the World Sucks and What We Can Do about It written by B. Regan Asher, Ph.d. and published by CreateSpace. This book was released on 2013-12 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Tired of watching the news, which is almost always bad? Frustrated at the deterioration of our society? Concerned about the world we will leave to our children? Think that the average person was a better person a generation or two ago? Politics won't solve the problem. It's now a game which goes round in circles, accomplishing little. Financial mismanagement is everywhere. Look at Greece, Spain and Italy. But also look at France and the United States. We're managing our governments like spoiled children. And it doesn't matter whether it's liberals or conservatives who are in charge. Both left and right are to blame because the problem is the system itself. "Why the World Sucks" outlines the issues and provides possible solutions. From a slightly eccentric point of view and with a little bit of humor." -- Back cover

Unmanageable: Leadership Lessons from an Impossible Year

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Author :
Publisher : Raw Signal Press
ISBN 13 : 9780995964327
Total Pages : 230 pages
Book Rating : 4.9/5 (643 download)

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Book Synopsis Unmanageable: Leadership Lessons from an Impossible Year by : Johnathan Nightingale

Download or read book Unmanageable: Leadership Lessons from an Impossible Year written by Johnathan Nightingale and published by Raw Signal Press. This book was released on 2021-10-06 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything about work changed in 2020. Billions of people were sent home from the office, unsure of what they'd be coming back to, or when. Organizations crammed decades of transformation into weeks. And every leader was asked for the same, impossible thing: clarity. Bestselling authors and management experts Johnathan and Melissa Nightingale capture a year of leadership lessons, from the first COVID lockdowns to the first anniversary. Unmanageable is the definitive read on how it felt to adapt, reinvent, and lead during the most tumultuous time in a generation. From the early chaos, to unending burnout, and the unprecedented turnover that followed, the pandemic laid bare the cracks in the old rules of work. Unmanageable introduces the new rules, and offers a practical and essential guide for what comes next. If you want to understand the future of work, start here.

Anxiety Sucks! a Teen Survival Guide

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781535194679
Total Pages : 0 pages
Book Rating : 4.1/5 (946 download)

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Book Synopsis Anxiety Sucks! a Teen Survival Guide by : Natasha Daniels

Download or read book Anxiety Sucks! a Teen Survival Guide written by Natasha Daniels and published by Createspace Independent Publishing Platform. This book was released on 2016-07-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your anxiety kicking your child's butt? Are they tired of boring, long self-help books that do anything but help? If they are 9 and up this book can help... Are they annoyed by suggestions that show the author doesn't really get anxiety? I get it. I also get anxiety. I have lived it and so have the thousands of kids I have helped in my therapy practice. Until you have lived it - you will never understand anxiety's insidious moves. Anxiety Sucks! A Teen Survival Guide is short and to the point. You are welcome. Have them read it. Practice it. Repeat. Kids don't want to read long, boring books on anxiety. In my practice parents will often ask for book suggestions. I provide them. They buy them. The kids never read them. Trust me, I know. I ask the kids. I finally decided to write my own book that is short, to the point and offers a death blow to the anxiety dictator living in their head. A book I know kids will be able to get through in one or two sittings. A book that will teach kids how their little dictator rules their mind and tricks them into making their anxiety grow. And finally, a book that will help them develop mad skills to counterattack their dictator and show him who is boss. This book is perfect for any kid ages 9 and up. All kids being bullied by anxiety should be armed with the skills this book provides. Every parent raising an anxious kid should read this and gain insight into what their kids are going through each day.

Life Sucks

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Author :
Publisher : Penguin
ISBN 13 : 1524787914
Total Pages : 240 pages
Book Rating : 4.5/5 (247 download)

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Book Synopsis Life Sucks by : Michael I. Bennett

Download or read book Life Sucks written by Michael I. Bennett and published by Penguin. This book was released on 2019-04-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: From New York Times best-selling authors Michael I. Bennett, MD and Sarah Bennett--a book for teens that shows readers that we all deal with crap in our lives and how to laugh at some of the things we can't control. Being a teenager can suck. Your friends can become enemies, and your enemies can become friends. Your family can drive you crazy. School and teachers can be a drag. Your body is constantly changing. And everyone seems to tell you to "just be you." But just who is that? With their open and honest approach, father-daughter team Michael I. Bennett and Sarah Bennett's book is sure to appeal to teenagers and show them they aren't alone in dealing with fake friends, with parents who think they're "hip," and even how high school isn't everyone's glory days. Young readers--and their parents--are sure to find this no-nonsense, real-life advice helpful, and it will help them realize that it's okay to talk to their parents and other advisors around them about big issues that might be uncomfortable to discuss.

168 Hours

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Publisher : Penguin
ISBN 13 : 159184410X
Total Pages : 273 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis 168 Hours by : Laura Vanderkam

Download or read book 168 Hours written by Laura Vanderkam and published by Penguin. This book was released on 2011-05-31 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's an unquestioned truth of modern life: we are starved for time. We tell ourselves we'd like to read more, get to the gym regularly, try new hobbies, and accomplish all kinds of goals. But then we give up because there just aren't enough hours to do it all. Or if we don't make excuses, we make sacrifices- taking time out from other things in order to fit it all in. There has to be a better way...and Laura Vanderkam has found one. After interviewing dozens of successful, happy people, she realized that they allocate their time differently than most of us. Instead of letting the daily grind crowd out the important stuff, they start by making sure there's time for the important stuff. When plans go wrong and they run out of time, only their lesser priorities suffer. Vanderkam shows that with a little examination and prioritizing, you'll find it is possible to sleep eight hours a night, exercise five days a week, take piano lessons, and write a novel without giving up quality time for work, family, and other things that really matter.

Courage Goes to Work

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609944399
Total Pages : 224 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Courage Goes to Work by : Bill Treasurer

Download or read book Courage Goes to Work written by Bill Treasurer and published by Berrett-Koehler Publishers. This book was released on 2019-05-07 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hardest part of a manager's job isn't staying organized, meeting deliverable dates, or staying on budget. It's dealing with people who are too comfortable doing things the way they've always been done and too afraid to do things differently—workers who are, as author Bill Treasurer puts it, too “comfeartable.” Such workers fail to exert themselves any more than they have to, equating “just enough” with good enough. By avoiding even mild challenges, these workers thwart forward progress and make their businesses dangerously safe. To combat this affliction, Treasurer proposes a bold antidote: courage. In Courage Goes to Work, he lays out a comprehensive, step-by-step process that treats courage as a skill that can be developed and strengthened. He Treasurer shows how managers can build workplace courage by modeling courageous behavior themselves, creating an environment where people feel safe taking chances and helping workers deal with fear. To make the concept of courage more concrete, Treasurer identifies what he calls the Three Buckets of Courage: Try Courage, having the guts to take initiative; Trust Courage, being willing to follow the lead of others; and Tell Courage, being honest and assertive with coworkers and bosses. He illustrates each with a variety of vivid real-world examples and offers proven practices for helping your workers keep each bucket full. Aristotle said that courage is the first virtue because it makes all other virtues possible. It's as true in business as it is in life. With more courage, workers gain the necessary confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company. Courage Goes to Work is the first book to take a systematic approach to developing a vital but overlooked component of business success.

Managing Effectively in Academia

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Author :
Publisher : Sunway University Press
ISBN 13 : 9675492384
Total Pages : 175 pages
Book Rating : 4.6/5 (754 download)

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Book Synopsis Managing Effectively in Academia by : Graeme Wilkinson

Download or read book Managing Effectively in Academia written by Graeme Wilkinson and published by Sunway University Press. This book was released on 2020-10-05 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a compact guide to good management practice in contemporary higher education. It covers key topics in day-to-day academic management including managing academic staff, handling students as customers, thinking and acting entrepreneurially and strategically, and dealing with some of the most challenging issues faced by academic managers in 21st-century universities. It is aimed at academic managers at all levels, from research group leaders and programme leaders to department heads and deans. It should be especially relevant to those who have been newly promoted into such roles. It will also be of value to those aiming ultimately for the most senior roles as provosts, presidents, and vice-chancellors.

Selling Sucks

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470149078
Total Pages : 178 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Selling Sucks by : Frank J. Rumbauskas, Jr.

Download or read book Selling Sucks written by Frank J. Rumbauskas, Jr. and published by John Wiley & Sons. This book was released on 2007-08-17 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Selling Sucks "Whew! A terrific new book that blows the lid off the old-school methods of selling-which don't work anymore-and shows you how to make sales almost like magic! I love this book!" —Joe Vitale, author of The Attractor Factor and many other books "I love to buy, so I'm going to give every salesperson I know a copy of this book. Maybe they'll finally stop the old-school, hard-sell shtick that compels me (and everyone else) not to buy." —Michael Port, bestselling author of Book Yourself Solid "Selling sucks, but making sales doesn't. Read Frank's book to learn the crucial difference that will almost certainly mean success or failure for your business in the new era of commerce." —Mark Joyner, bestselling author of Simpleologywww.simpleology.com "Ready to join the ranks of the top sales pros? Buy Selling Sucks. Apply its lessons. Then watch your results go through the roof." —Randy Pennington, author of Results Rule! "Rumbauskas has the ability to overcome the obvious and allow his readers to look at sales in a new dimension. While many people focus on sales tricks, Rumbauskas shows, in great detail, how to get your prospects to buy because they come to you informed and trustful of you before you even say 'hello.' He's one of those guys I listen to every time he speaks. He speaks out of tested methods and not opinion. Prior to marketing online, I spent fourteen years running some of the largest automobile dealerships in the USA. This is one book I would make recommended reading for every person who wants to become an elite sales professional. Selling Sucks is a money-making winner." —Mike Filsaime, MikeFLive.com "Selling Sucks is a must-read for any entrepreneur who wants to run a high-profit, high-integrity business. Rumbauskas's advice is inspiring, clear, and more importantly, easy to implement. It's honestly one of the best how-to self-marketing books on the market. Get this book now if you're serious about exploding your sales and making more money." —Marie Forleo, author and Fox News Online Life Coach www.thegoodlife-inc.com "Rumbauskas has written an indispensable guide to moving from an average salesperson to a top sales pro. This is a must-read for anyone serious about their sales career." —Paul McCord, author of Creating a Million-Dollar-a-Year Sales Income

A Little Life

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Author :
Publisher : Anchor
ISBN 13 : 0804172706
Total Pages : 834 pages
Book Rating : 4.8/5 (41 download)

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Book Synopsis A Little Life by : Hanya Yanagihara

Download or read book A Little Life written by Hanya Yanagihara and published by Anchor. This book was released on 2016-01-26 with total page 834 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • A stunning “portrait of the enduring grace of friendship” (NPR) about the families we are born into, and those that we make for ourselves. A masterful depiction of love in the twenty-first century. NATIONAL BOOK AWARD FINALIST • MAN BOOKER PRIZE FINALIST • WINNER OF THE KIRKUS PRIZE A Little Life follows four college classmates—broke, adrift, and buoyed only by their friendship and ambition—as they move to New York in search of fame and fortune. While their relationships, which are tinged by addiction, success, and pride, deepen over the decades, the men are held together by their devotion to the brilliant, enigmatic Jude, a man scarred by an unspeakable childhood trauma. A hymn to brotherly bonds and a masterful depiction of love in the twenty-first century, Hanya Yanagihara’s stunning novel is about the families we are born into, and those that we make for ourselves. Look for Hanya Yanagihara’s latest bestselling novel, To Paradise.

Managing Remote Teams

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Author :
Publisher : Launch Tomorrow
ISBN 13 : 8393128900
Total Pages : 205 pages
Book Rating : 4.3/5 (931 download)

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Book Synopsis Managing Remote Teams by : Lukasz Szyrmer

Download or read book Managing Remote Teams written by Lukasz Szyrmer and published by Launch Tomorrow. This book was released on 2020-12-28 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help you and your team of knowledge workers transition to a remote-only team format. By focusing on systematic re-alignment and patterns from flourishing remote companies. At all levels.

The Power of Zero, Revised and Updated

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Author :
Publisher : Crown Currency
ISBN 13 : 1984823078
Total Pages : 162 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis The Power of Zero, Revised and Updated by : David McKnight

Download or read book The Power of Zero, Revised and Updated written by David McKnight and published by Crown Currency. This book was released on 2018-09-04 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: OVER 300,000 COPIES IN PRINT, WITH A NEW CHAPTER ON THE 2018 TAX CUTS. There's a massive freight train bearing down on the average American investor, and it's coming in the form of higher taxes. The United States Government has made trillions of dollars in unfunded promises for programs like Social Security and Medicare—and the only way to deliver on these promises is to raise taxes. Some experts have even suggested that tax rates will need to double, just to keep our country solvent. Unfortunately, if you're like most Americans, you've saved the majority of your retirement assets in tax-deferred vehicles like 401(k)s and IRAs. If tax rates go up, how much of your hard-earned money will you really get to keep? In The Power of Zero, McKnight provides a concise, step-by-step roadmap on how to get to the 0% tax bracket by the time you retire, effectively eliminating tax rate risk from your retirement picture. Now, in this expanded edition, McKnight has updated the book with a new chapter on the 2017 Tax Cuts and Jobs Act, showing readers how to navigate the new tax law, and how they can extend the life of their retirement savings by taking advantage of it now. The day of reckoning is fast approaching. Are you ready to do what it takes to experience the power of zero?

Human Resource Management in Public Service

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Author :
Publisher : CQ Press
ISBN 13 : 1506382320
Total Pages : 733 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Human Resource Management in Public Service by : Evan M. Berman

Download or read book Human Resource Management in Public Service written by Evan M. Berman and published by CQ Press. This book was released on 2019-03-04 with total page 733 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps students to understand complex managerial puzzles and explores the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. New to the Sixth Edition: Ethics case studies have been added to all the chapters, enabling students to learn about a variety of ethical situations that come up in management. Updated and consolidated recruiting strategies offer students a window into the most current methods used in the recruitment process and provide insight into the job seeker’s perspective. New examples from a broad range of local, state, federal, and international settings enable students to apply key concepts to common management issues.