Tourism, Hospitality and Digital Transformation

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Author :
Publisher : Routledge
ISBN 13 : 0429623550
Total Pages : 228 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Tourism, Hospitality and Digital Transformation by : Kayhan Tajeddini

Download or read book Tourism, Hospitality and Digital Transformation written by Kayhan Tajeddini and published by Routledge. This book was released on 2019-10-08 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation and technological advancements can be disruptive forces, especially for conventional business in the hospitality and tourism industries. This book is timely with its critical examination of such forces and how the two industries should strategize and respond to changes effectively. It examines a wide scope of topics, from environmental scanning, formulation, implementation and evaluation to the way managers make strategy choices for better organizational performance. The book illustrates how companies can re-orient their strategies and appraise the effectiveness of the business; its key competitors; and how they should set business goals through various cases, i.e. different types of hospitality and tourism business from traditional hotels to Airbnb and endeavors to provide strategic conceptual theories with real world application through such case studies.

Digital Transformation and Innovation in Tourism Events

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000596613
Total Pages : 244 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Digital Transformation and Innovation in Tourism Events by : Azizul Hassan

Download or read book Digital Transformation and Innovation in Tourism Events written by Azizul Hassan and published by Taylor & Francis. This book was released on 2022-06-15 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The pandemic has accelerated the digital transformation in tourism and there has been a surge in new, innovative digital initiatives to help tourism businesses. This book provides a comprehensive treatment of the nature of tourism, events and practices in the digital context. The book looks at how technology has transformed tourism in destination branding, marketing, content marketing, sustainable tourism development and tourism events. It examines the impact of digital transformation on emotions, experiences, information technology tools and marketing techniques. The book will be a useful reference to those researching on tourism, culture, hospitality and marketing and as well as destination planners, managers of tourism destination marketing organizations, regulators, standards and certification bodies, local tourism board authorities and policy makers.

Digital Transformation of the Hotel Industry

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Author :
Publisher : Springer Nature
ISBN 13 : 3031316827
Total Pages : 272 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Digital Transformation of the Hotel Industry by : Jorge Marques

Download or read book Digital Transformation of the Hotel Industry written by Jorge Marques and published by Springer Nature. This book was released on 2023-06-05 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.

Hospitality Management and Digital Transformation

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Author :
Publisher : Routledge
ISBN 13 : 100029675X
Total Pages : 303 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Hospitality Management and Digital Transformation by : Richard Busulwa

Download or read book Hospitality Management and Digital Transformation written by Richard Busulwa and published by Routledge. This book was released on 2020-12-28 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.

Emerging Transformations in Tourism and Hospitality

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Author :
Publisher :
ISBN 13 : 9780367616625
Total Pages : 288 pages
Book Rating : 4.6/5 (166 download)

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Book Synopsis Emerging Transformations in Tourism and Hospitality by : Anna Farmaki

Download or read book Emerging Transformations in Tourism and Hospitality written by Anna Farmaki and published by . This book was released on 2021-12-20 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging transformations in the air transport sector in the post COVID-19 era / Ioulia Poulaki and Andreas Papatheodorou -- Climate change and tourism : emerging transformations / Michael Hall -- The sharing economy and its implications for inclusive tourism / Christoph Lutz and Julijana Angelovska -- Digital transformation in tourism / Bilsen Bilgili and Erdoğan Koç -- Attitudes towards robots as transformational agents in tourism and hospitality : robophobes vs. robophiles / Craig Webster and Stanislav Ivanov -- Conceptualising system resilience in smart tourism destinations / Kyriaki Glyptou and Miju Choi -- Big data analysis of social media sharing and destination image / Zhaoyu Chen, Xiaolin Zhou and Weng Si -- Digital transformation in tourism : archaeotourism and its digital potential / Hasan Ali Erdoğan -- The rise of meme tourism : tourism transformations towards 'fifteen minutes of fame' / Benjamin Owen and Anita Zatori -- Accessible tourism as a transformational force for tourism and hospitality / Christina Karadimitriou, Anna Kyriakaki and Eleni Michopoulou -- Employee well-being in guest-oriented industries : evidence from food and beverage sector / Hossein Olya, Javaneh Mehran and Oscar Escallada -- Climbing the virtual mountain : a netnography of the sharing and collecting behaviours of online munro-bagging / David Brown and Sharon Wilson -- Sustainable development goals and tourism organizations : the enabling role of sustainable business models / Pier Felice Rosato, Simone Pizzi and Andrea Caputo -- Cannabis tourism : an emerging transformative tourism form / Yulin Liu and Adam Stronczak -- The tourism lab : a place for change, participation, and future destination development / Daniel Zacher, Hannes Thees and Valentin Herbold.

Mobile Computing and Technology Applications in Tourism and Hospitality

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Author :
Publisher : IGI Global
ISBN 13 : 1799869067
Total Pages : 289 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Mobile Computing and Technology Applications in Tourism and Hospitality by : Waluyo, Agustinus Borgy

Download or read book Mobile Computing and Technology Applications in Tourism and Hospitality written by Waluyo, Agustinus Borgy and published by IGI Global. This book was released on 2022-03-11 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.

Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations

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Author :
Publisher : Goodfellow Publishers Ltd
ISBN 13 : 1911635492
Total Pages : 240 pages
Book Rating : 4.9/5 (116 download)

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Book Synopsis Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations by : Ahmet Bulent Ozturk

Download or read book Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations written by Ahmet Bulent Ozturk and published by Goodfellow Publishers Ltd. This book was released on 2022-03-31 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital marketing and online social media platforms have become the cornerstones to the success of places and accommodation. This edited volume investigates the current status of digital marketing and social media utilization by both travellers and service providers and explores future digital marketing and social media research trends.

Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000772349
Total Pages : 207 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia by : Azizul Hassan

Download or read book Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia written by Azizul Hassan and published by Taylor & Francis. This book was released on 2022-11-17 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological advances and the drive to digitalize business processes in aviation, tourism, and hospitality have forced the industries to go along with the digital movement. The results are often mixed. This book brings together contributions from leading scholars in the field and explores the digital transformation in these industries in Southeast Asia. The book looks at the impact of digital transformation on the region and the issues and challenges brought about by this transformation. It also addresses trends in the industries from blockchain technology, AI, biometric and mobile technology applications to in-flight catering. It examines the impact of COVID-19 on the industries and how the pandemic has led to businesses adopting new business models. Through the case studies of digital adoptions in the region, readers will gain insights on how the countries have leveraged new technologies and the implementation processes to drive digital transformation. The book aims to help scholars and policy makers understand the digital advances in the industries to better formulate responses in research and policy making and deliver effective digital transformation.

Impact of New Media in Tourism

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Publisher : IGI Global
ISBN 13 : 1799870979
Total Pages : 389 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Impact of New Media in Tourism by : Dinis, Maria Gorete

Download or read book Impact of New Media in Tourism written by Dinis, Maria Gorete and published by IGI Global. This book was released on 2021-02-19 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism consumers are increasingly demanding and seek to base their travel decision-making process on relevant and credible tourism information. In recent years, user-generated content on social media, the opinion of travel bloggers, and entertainment programs in the media have influenced the public's travel purchasing behavior and acted as a driving force for the development of tourism products, such as film tourism. It also has played a role in the evolution and development of marketing, giving rise to new applications, as in the case of digital and influence marketing. On the other hand, tourism organizations and destination management organizations face major challenges in communicating the attributes of a tourism product, since this cannot be experienced before consumption. Thus, they need to know how and in which means or platforms of communication they can inform potential consumers. Impact of New Media in Tourism provides theoretical and practical contributions in tourism and communication including current research on the influence of new media and the active role of consumers in tourism. With a focus on decision making and increasing the visibility of products and destinations, the book provides support for tourism agencies and organizations around the world. Covering themes that include digital marketing, social media, and online branding, this book is essential for professionals, academicians, researchers, and students working or studying in the field of tourism and hospitality management, marketing, advertising, and media and communications.

Emerging Transformations in Tourism and Hospitality

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000519104
Total Pages : 257 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Emerging Transformations in Tourism and Hospitality by : Anna Farmaki

Download or read book Emerging Transformations in Tourism and Hospitality written by Anna Farmaki and published by Taylor & Francis. This book was released on 2021-12-19 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This significant and timely book critically discusses the effects of emerging trends and shifting dynamics on the tourism and hospitality industry at local, regional, national, and international levels in a holistic manner. This book offers a multi-disciplinary and inter-disciplinary approach and examines emerging topics such as technology and disruptive economies as well as the Covid-19 pandemic that are likely to change the future of the industry, either positively or negatively. The book thus advances the knowledge surrounding emergent controversies pertaining to tourism and hospitality including the growth of alternative business models (e.g., sharing economy business models), travel in light of climate change, and human resource ethics given the increasing adoption of artificial intelligence (AI), data, and algorithms. Offering a platform for the critical discussion of pertinent transformations and, as such, providing theoretical and practical insights, this book will be of great value to destination planners, policymakers, industry practitioners, educators, and upper-level students of tourism and hospitality.

Service Excellence in Tourism and Hospitality

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Author :
Publisher : Springer Nature
ISBN 13 : 3030576949
Total Pages : 222 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Service Excellence in Tourism and Hospitality by : K. Thirumaran

Download or read book Service Excellence in Tourism and Hospitality written by K. Thirumaran and published by Springer Nature. This book was released on 2021-01-20 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.

Digital Transformation and Hospitality

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Author :
Publisher : Independently Published
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.8/5 (658 download)

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Book Synopsis Digital Transformation and Hospitality by : Zera Schmidt

Download or read book Digital Transformation and Hospitality written by Zera Schmidt and published by Independently Published. This book was released on 2023-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Dive into the Digital Revolution of Hospitality! "Digital Transformation and Hospitality: A Focus on Electronic Service Delivery and Performance of Hotels" is your passport to a world where technology and hospitality blend seamlessly. In this captivating exploration, we unravel the dynamic relationship between the digital age and the art of guest service. Embark on a journey through the evolving landscape of hospitality as we introduce you to the profound changes brought about by digital innovation. Discover how hotels have harnessed the power of electronic service delivery to enhance the guest experience, streamline operations, and stay ahead in the ever-competitive hospitality industry. From the convenience of mobile check-ins to the magic of AI-powered chatbots, this book offers an in-depth look at the technological wonders shaping the guest experience. Explore real-world case studies, success stories, and the challenges faced by the industry as it adapts to this transformative era. As you turn these pages, you'll be inspired by the incredible fusion of human touch with digital prowess. Witness the rise of personalized service through data-driven insights, the transformation of 'accommodation' into 'experience, ' and the evolution of hotels into vibrant hubs of innovation. More than a celebration of the present, this book is a call to action. It reminds us that the journey of digital transformation is ongoing. The world of technology will continue to evolve, and so will guest expectations. By the end, you'll be equipped with a renewed vision of how hospitality can thrive in the digital age. If you're a professional in the hospitality industry, an aspiring hotelier, or simply curious about the exciting fusion of hospitality and technology, "Digital Transformation and Hospitality" is your essential guide to this thrilling new era. Get ready to embrace change, nurture innovation, and navigate the ever-shifting landscape of the digital age in hospitality."

Advances in Tourism, Technology and Systems

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Publisher : Springer Nature
ISBN 13 : 9813342609
Total Pages : 652 pages
Book Rating : 4.8/5 (133 download)

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Book Synopsis Advances in Tourism, Technology and Systems by : António Abreu

Download or read book Advances in Tourism, Technology and Systems written by António Abreu and published by Springer Nature. This book was released on 2020-11-19 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2020), held at the University of Cartagena, in Cartagena de Indias, Colombia, from 29th to 31st October 2020. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.

Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism

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Author :
Publisher :
ISBN 13 : 9781799885283
Total Pages : pages
Book Rating : 4.8/5 (852 download)

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Book Synopsis Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism by : Lídia Oliveira

Download or read book Handbook of Research on Digital Communications, Internet of Things, and the Future of Cultural Tourism written by Lídia Oliveira and published by . This book was released on 2021-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is aimed at researchers who want to improve their understanding of the strategic role of new digital technologies in the field of cultural tourism, offering innovative research results within the scope of the interdisciplinary cross between Digital Communications, Internet of Things, and Cultural Tourism"--

Cultural and Tourism Innovation in the Digital Era

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Publisher : Springer Nature
ISBN 13 : 3030363422
Total Pages : 659 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Cultural and Tourism Innovation in the Digital Era by : Vicky Katsoni

Download or read book Cultural and Tourism Innovation in the Digital Era written by Vicky Katsoni and published by Springer Nature. This book was released on 2020-02-13 with total page 659 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores a wide range of emerging cultural, heritage, and other tourism issues that will shape the future of hospitality and tourism research and practice in the digital and innovation era. It offers stimulating new perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy. A central theme is the need to adopt a more holistic approach to tourism development that is aligned with principles of sustainability; at the same time, the book critically reassesses the common emphasis on innovation as a tool for growth-led and market-oriented development. In turn, fresh approaches to innovation practices underpinned by ethics and sustainability are encouraged, and opportunities for the exploration of new research avenues and projects on innovation in tourism are highlighted. Based on the proceedings of the Sixth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and edited in collaboration with IACuDiT, the book will appeal to a broad readership encompassing academia, industry, government, and other organizations.

Strategic Management for Tourism, Hospitality and Events

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Author :
Publisher : Routledge
ISBN 13 : 1135038279
Total Pages : 729 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Strategic Management for Tourism, Hospitality and Events by : Nigel Evans

Download or read book Strategic Management for Tourism, Hospitality and Events written by Nigel Evans and published by Routledge. This book was released on 2015-01-30 with total page 729 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host of industry-based case studies and examples throughout. Among the new features and topics included in this edition are: Extended coverage to Hospitality and Events to reflect the increasing need and importance of a combined sector approach to strategy New international Tourism, Hospitality and Events case studies from both SME’s and large-scale businesses are integrated throughout to show applications of strategic management theory, such as objectives, products and markets and strategic implementation. Longer combined sector case studies are also included at the end of the book for seminar work. New content on emerging strategic issues affecting the tourism ,hospitality and events industries, such as innovation, employment, culture and sustainability Web Support for tutors and students providing explanation and guidelines for instructors on how to use the textbook and case studies, additional exercises, case studies and video links for students. This book is written in an accessible and engaging style and structured logically with useful features throughout to aid students’ learning and understanding. This book is an essential resource to Tourism, Hospitality and Events students.

OECD Tourism Trends and Policies 2020

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264626883
Total Pages : 400 pages
Book Rating : 4.2/5 (646 download)

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Book Synopsis OECD Tourism Trends and Policies 2020 by : OECD

Download or read book OECD Tourism Trends and Policies 2020 written by OECD and published by OECD Publishing. This book was released on 2020-03-04 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2020 edition analyses tourism performance and policy trends across 51 OECD countries and partner economies. It highlights the need for coherent and comprehensive approaches to tourism policy making, and the significance of the tourism economy, with data covering domestic, inbound and outbound tourism, enterprises and employment, and internal tourism consumption.