The Managers Book Of Decencies

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The Manager's Book of Decencies

Author : Steve G. Harrison
Publisher : McGraw Hill Professional
ISBN 13 : 0071509917
Total Pages : 242 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis The Manager's Book of Decencies by : Steve G. Harrison

Download or read book The Manager's Book of Decencies written by Steve G. Harrison and published by McGraw Hill Professional. This book was released on 2007-04-20 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a philosophy of doing business that goes beyond the transfer of goods and services. It calls for a transfer of values known as of small decencies. This book shows the way. Steve Harrison, longtime management and corporate culture innovator, knows one simple truth: The long term success of any company, small or large, local or global, depends largely on its culture. Change a company's internal culture for the better, and results skyrocket. But can a manager really adjust the culture of an entire work force, especially in a large corporation? Small decencies make it easy, and in this book Harrison describes dozens of such decencies, all field-tested by the best companies in the world. All represent small changes that produce big results. Addressing concerns at every level of corporate culture, from the entry level to the CEO's office, Harrison shows how decencies will enhance communication, build teamwork, boost productivity, and create a stronger dedication to a shared mission company-wide. The Manager's Book of Decencies provides real-life examples of small decencies that result in major business impact, and that you can put to use in your company. What is a Small Decency? Greet coworkers authentically and personally Remember to say thank you-or better yet, write thank you notes For meetings you convene, be the first to sit down and the last to get up Welcome visitors by name. Better yet call them “guests” Answer your own telephone Give away recognition when things go well; hoard responsibility when they don't Convey bad news in person When you make a mistake, admit it and apologize The Manager's Book of Decencies delivers a top-to-bottom approach to creating the kind of positive corporate culture, which has shown time and again to improve performance, attract and retain top talent, promote well-behaved organizations, and advance a vision of shared values. This is crucial reading for every manager.

The Decency Code: The Leader's Path to Building Integrity and Trust

Author : James E. Lukaszewski
Publisher : McGraw-Hill Education
ISBN 13 : 9781260455397
Total Pages : 240 pages
Book Rating : 4.4/5 (553 download)

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Book Synopsis The Decency Code: The Leader's Path to Building Integrity and Trust by : James E. Lukaszewski

Download or read book The Decency Code: The Leader's Path to Building Integrity and Trust written by James E. Lukaszewski and published by McGraw-Hill Education. This book was released on 2020-03-17 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential guide to creating an honest, ethical workplace culture in any industry In The Manager’s Book of Decencies, Stephen Harrison showed how even the smallest gestures can produce big results and change the culture of an entire workforce. Now the author of that prescient bestseller has teamed up with Jim Lukaszewski, America’s Crisis Guru® to write the definitive guide to transforming or restoring your workplace into a showplace of honest, ethical behavior. Accountability, civility, compassion, empathy, honesty, humility, and principle: these are the seven characteristics embodied by every truly decent leader. The best organizations develop and maintain a civil culture, valuing ethical behavior, honesty, and integrity as much, or even more, than profitability. The Decency Code provides you with practical pathways to creating or restoring that type of culture. These strategies address the evolving workplace: flexible, fast-moving, delayered, virtual, unstable, out-of-balance, ambiguous, global, diverse, and ruthlessly competitive. Here are actionable tools and strategies to help you build your workplace on a new standard of honest, ethical behavior, along with informative case studies that examine the behavior of both ethical and unethical companies. Today’s climate of corporate cultural disorder needs a new type of leader, men and women who replace confusion with order, opaqueness with clarity, complexity with simplicity, hopelessness with confidence, greed with selflessness, and suspicion with trust. The common-sense prescriptions offered in The Decency Code can help you become the type of leader you wish to be—and effect the change you wish to see. This book is required reading for ethically conscious managers everywhere.

Small Decencies

Author : John Cowan
Publisher :
ISBN 13 :
Total Pages : 184 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Small Decencies by : John Cowan

Download or read book Small Decencies written by John Cowan and published by . This book was released on 1992 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the bestselling tradition of Robert Fulghum, this inspiring, insightful, and beautifully-written collection of essays explores how to incorporate small decencies into daily interactions, making work life and other aspects of life more meaningful and celebratory.

Decent People, Decent Company

Author : Robert L. Turknett
Publisher : Davies-Black Publishing
ISBN 13 : 9780891062066
Total Pages : 234 pages
Book Rating : 4.0/5 (62 download)

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Book Synopsis Decent People, Decent Company by : Robert L. Turknett

Download or read book Decent People, Decent Company written by Robert L. Turknett and published by Davies-Black Publishing. This book was released on 2005-01-31 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lays out a proven path and inspiring ideas for revitalizing attitudes and behavior, unleashing leadership integrity, and reinvigorating organizations.

The Art of Fairness

Author : David Bodanis
Publisher : Abrams
ISBN 13 : 1647003865
Total Pages : 288 pages
Book Rating : 4.6/5 (47 download)

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Book Synopsis The Art of Fairness by : David Bodanis

Download or read book The Art of Fairness written by David Bodanis and published by Abrams. This book was released on 2021-09-07 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: From a New York Times bestselling author, a fresh and detail-rich argument that the best way to lead is to be fair Can you succeed without being a terrible person? We often think not: recognizing that, as the old saying has it, “nice guys finish last.” But does that mean you have to go to the other extreme and be a bully or Machiavellian to get anything done? In The Art of Fairness, bestselling author David Bodanis uses thrilling case studies to show there's a better path, leading neatly in between. He reveals how it was fairness, applied with skill, that led the Empire State Building to be constructed in barely a year––and how the same techniques brought a quiet English debutante to become an acclaimed jungle guerrilla fighter. In ten vivid profiles featuring pilots, presidents, and even the producer of Game of Thrones, we see that the path to greatness doesn't require crushing displays of power or tyrannical ego. Simple fair decency can prevail. With surprising insights from across history––including the downfall of the very man who popularized the phrase “nice guys finish last”––The Art of Fairness charts a refreshing and sustainable new approach to cultivating integrity and influence.

Win With Decency

Author : Douglass and Lisa-Marie Hatcher
Publisher : Communicate4impact
ISBN 13 : 9781734446906
Total Pages : 110 pages
Book Rating : 4.4/5 (469 download)

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Book Synopsis Win With Decency by : Douglass and Lisa-Marie Hatcher

Download or read book Win With Decency written by Douglass and Lisa-Marie Hatcher and published by Communicate4impact. This book was released on 2020-02-14 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Win With Decency takes the five human qualities--Humility, Empathy, Vulnerability, Gratitude, and Generosity--and shows you how transform those qualities into business skills that create competitive advantage for brands in the 2020s marketplace and beyond.

Decency

Author : Charles S. Lauer
Publisher :
ISBN 13 : 9780974386034
Total Pages : 241 pages
Book Rating : 4.3/5 (86 download)

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Book Synopsis Decency by : Charles S. Lauer

Download or read book Decency written by Charles S. Lauer and published by . This book was released on 2005-01-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chuck Lauer understands that decency is about doing the right thing and being a good person. The publisher of Modern Healthcare for over 25 years, Chuck Lauer has reminded everyone, in his Publisher's Letters section, what it means to be a better person and to lead a fuller life.

The Ring Bearer

Author : Floyd Cooper
Publisher : Penguin
ISBN 13 : 0399167404
Total Pages : 34 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis The Ring Bearer by : Floyd Cooper

Download or read book The Ring Bearer written by Floyd Cooper and published by Penguin. This book was released on 2017-04-04 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mama’s getting married, and Jackson has an important job to do! A story about love, weddings, and the special joy that is a blended family. Jackson’s mama is getting married, and he gets to be the ring bearer. But Jackson is worried . . . What if he trips? Or walks too slowly? Or drops the rings? And what about his new stepsister, Sophie? She’s supposed to be the flower girl, but Jackson’s not sure she’s taking her job as seriously as she should. In a celebration of blended families, this heartwarming story, stunningly illustrated by the award-winning Floyd Cooper, is a perfect gift for any child who's nervous to walk down the aisle at a wedding, and shows kids that they can handle life’s big changes. Praise for The Ring Bearer: "Throughout, Cooper's softly textured mixed-media illustrations offer a warm, affirming depiction of this black family's life and love together . . . Readers will be joining the congregation in cheering for Jackson."--Kirkus Reviews "Written with simplicity, immediacy, and warmth....Cooper creates beautiful effects with subtle colors, textures, and suffused light in the soft-focus paintings. A heartening, reassuring picture book."--Booklist "Children will identify readily with Jackson’s fears and enjoy the way he overcomes them. A solid purchase for any picture book collection."--School Library Journal "Many children experience parental weddings, and these times are filledwith joy and nervousness. Cooper captures each moment."--Horn Book

Results

Author : Charlie Baker
Publisher : Harvard Business Press
ISBN 13 : 1647821819
Total Pages : 158 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Results by : Charlie Baker

Download or read book Results written by Charlie Baker and published by Harvard Business Press. This book was released on 2022-05-24 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Leader's Guide to Executing Change and Delivering Results. Governor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service: "Wedge issues may be great for making headlines," he writes, "but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results." For the Governor and his longtime associate Steve Kadish, these words are much more than political platitudes. They are at the heart of a method for delivering results—and getting past politics—the two developed while working together in top leadership positions in the public and private sectors. Distilled into a four-step framework, Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them. They show how government can be an engine of positive change and an example of effective operation, not just a hopeless bureaucracy. Results is not only about getting things done, but about renewing people's faith in public service. Empty promises feed disengagement when instead we need confidence in our government and the services it delivers. When a mob attacked the US Capitol Building on January 6, 2021, the very core of our democracy and our sense of government were threatened. Demonstrating that government can work—the goal of this book—is vital to ensuring the future of our democracy.

The Project Management Answer Book

Author : Jeff Furman PMP
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1567264670
Total Pages : 411 pages
Book Rating : 4.5/5 (672 download)

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Book Synopsis The Project Management Answer Book by : Jeff Furman PMP

Download or read book The Project Management Answer Book written by Jeff Furman PMP and published by Berrett-Koehler Publishers. This book was released on 2014-12-01 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: If it's essential to project management... it's in here! The first edition of The Project Management Answer Book addressed all the key principles of project management that every project manager needs to know. With a new chapter on scrum agile, updates throughout, and many new PMP® test tips, this new edition builds on that solid foundation. The structure of this update maps closely to the PMBOK® Guide, Fifth Edition, and is designed to assist anyone studying for the PMP® and other certification exams. Helpful sections cover: • Networking and social media tips for PMs, including the best professional organizations, virtual groups, and podcast resources • The formulas PMs need to know, plus a template to help certification candidates prepare and self-test for their exams • Quick study sheet for the processes covered on the PMP® exam • Key changes in PMBOK® Guide, Fifth Edition, for readers familiar with earlier versions who want “the skinny” on the new version. PMs at every level will find real gold in the information nuggets provided in this new edition. Those new to project management will find the comprehensive coverage and the depth of the answers especially valuable, and will like the easy-to-read style and Q&A format. For experienced managers looking for new tools and skills to help them pass their PMP® or other certification exams, this is a must-have resource.

The Mind Managers

Author : Herbert I. Schiller
Publisher : Beacon Press (MA)
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis The Mind Managers by : Herbert I. Schiller

Download or read book The Mind Managers written by Herbert I. Schiller and published by Beacon Press (MA). This book was released on 1973 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Bottom-Line Call Center Management

Author : David L. Butler
Publisher : Routledge
ISBN 13 : 1136426213
Total Pages : 201 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Bottom-Line Call Center Management by : David L. Butler

Download or read book Bottom-Line Call Center Management written by David L. Butler and published by Routledge. This book was released on 2007-06-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call center managers evaluate their current status, implement cost-effective changes, and measure results of their changes to ensure a culture of accountability within the call center at all levels increasing the bottom line. The processes include an evaluation of current customer service representatives, defining, delimiting and assessing the labor shed of the center, and exploring the customer service representative's unique skills and leveraging those skills into a unique and dynamic work environment. Likewise, the process also determines the learning skills and competencies necessary to meet and exceed the basic requirements for all call centers. Furthermore, each step has a pre, in-process, and post evaluation to ensure projects are progressing according to plan. Lastly, all evaluations are measured against the bottom line through a return on investment (ROI) model. The framework for this book uses the culture of call centers, defined and lived through the customer service representatives, as the lens to view all processes, measurements, accountability and return on investment. This framework is critical since there has been much emphasis on technology-as-a-solution which treats the employees as a hindrance instead of the enablers of positive change. Likewise, customer service representatives eventually act as strong determinants of success with the call center and thus the bottom line.

Crazy Bosses

Author : Stanley Bing
Publisher : Harper Collins
ISBN 13 : 0061873861
Total Pages : 292 pages
Book Rating : 4.0/5 (618 download)

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Book Synopsis Crazy Bosses by : Stanley Bing

Download or read book Crazy Bosses written by Stanley Bing and published by Harper Collins. This book was released on 2009-10-13 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jam-packed with new anecdotes, updated references, and modernized jokes, Stanley Bing’s seminal investigation of what makes bosses crazy is now revised for a new generation. Fans of television’s The Office and the cult film Office Space will love this classic guide to the universal workplace phenomenon of crazy bosses, now updated for a new century’s worth of insane supervisors. Bestselling author and business guru Stanley Bing’s Crazy Bosses identifies the various types of crazy bosses—the boss with the five brains, the bully, the paranoid boss, the narcissist, the “bureaucrazy,” and the disaster hunter—and offers readers concrete strategies on how to cope, and, most importantly, how not to become crazy bosses themselves.

Management in Scandinavia

Author : Jette Schramm-Nielsen
Publisher : Edward Elgar Publishing
ISBN 13 : 1845423577
Total Pages : 213 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Management in Scandinavia by : Jette Schramm-Nielsen

Download or read book Management in Scandinavia written by Jette Schramm-Nielsen and published by Edward Elgar Publishing. This book was released on 2004-12-20 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contributes to the expanding field of cross-cultural and comparative management, and addresses the issue of whether the main Scandinavian countries – Denmark, Norway and Sweden – exhibit such similarities in management style and practice as to constitute a country cluster. It is based on a qualitative, interview-driven study of managers in companies matched by industry in the three countries and seeks to contextualise the research findings in a general discussion of the Scandinavian countries, showing their intertwined histories and similar institutions and values. The book argues that the central values of these managers are equality, informality, decency, and conflict avoidance; it shows that the behaviour of Scandinavian managers is inspired by these values and that they can be attributed to national culture and not to the peculiarities of any particular industry. Management in Scandinavia will be of interest to students and teachers of international management, as well as practitioners of business and management.

The Savage Leader

Author : Darren Reinke
Publisher :
ISBN 13 : 9781736117903
Total Pages : pages
Book Rating : 4.1/5 (179 download)

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Book Synopsis The Savage Leader by : Darren Reinke

Download or read book The Savage Leader written by Darren Reinke and published by . This book was released on 2020-12-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Theology of Work Bible Commentary, 1-volume edition

Author : Theology of Work Project, Inc.
Publisher : Hendrickson Publishers
ISBN 13 : 1683073665
Total Pages : 840 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis Theology of Work Bible Commentary, 1-volume edition by : Theology of Work Project, Inc.

Download or read book Theology of Work Bible Commentary, 1-volume edition written by Theology of Work Project, Inc. and published by Hendrickson Publishers. This book was released on 2021-10-05 with total page 840 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Theology of Work Bible Commentary is an in-depth Bible study tool put together by a group of biblical scholars, pastors, and workplace Christians to help you discover what the whole Bible—from Genesis to Revelation—says about work. Business, education, law, service industries, medicine, government—wherever you work, in whatever capacity, the Scriptures have something to say about it. Previously released in a boxed-set 5-volume edition, this version contains the complete content from that set in a single hardcover volume.

Effective People Management

Author : Pat Wellington
Publisher : Kogan Page Publishers
ISBN 13 : 0749480831
Total Pages : 257 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Effective People Management by : Pat Wellington

Download or read book Effective People Management written by Pat Wellington and published by Kogan Page Publishers. This book was released on 2017-08-03 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, dealing with poor performance and organizational culture. Case studies from global leaders and organizations demonstrate best practice and key lessons learnt from people management. From inspirational leadership techniques, energizing management styles and a proactive approach to problem solving, Effective People Management is your ultimate practical resource to getting the best out of yourself and your team.