The Incredible Hotel

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Author :
Publisher : Frances Lincoln Limited
ISBN 13 : 0711287910
Total Pages : 37 pages
Book Rating : 4.7/5 (112 download)

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Book Synopsis The Incredible Hotel by : Kate Davies

Download or read book The Incredible Hotel written by Kate Davies and published by Frances Lincoln Limited. This book was released on 2023-09-05 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: A visually stunning picture book about The Incredible Hotel and Stefan, who dreams of being a chef. Illustrated by up-and-coming talent Isabelle Follath.

A Mystery at the Incredible Hotel

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Author :
Publisher :
ISBN 13 : 9780711264250
Total Pages : 0 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis A Mystery at the Incredible Hotel by : Kate Davies

Download or read book A Mystery at the Incredible Hotel written by Kate Davies and published by . This book was released on 2024-07-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Mystery at the Incredible Hotel

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Author :
Publisher : Frances Lincoln Children's Books
ISBN 13 : 0711295360
Total Pages : 40 pages
Book Rating : 4.7/5 (112 download)

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Book Synopsis A Mystery at the Incredible Hotel by : Kate Davies

Download or read book A Mystery at the Incredible Hotel written by Kate Davies and published by Frances Lincoln Children's Books. This book was released on 2024-09-03 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this follow-up to The Incredible Hotel, a crime disrupts the prestigious baking competition taking place at the hotel. But will detective Matilda be able to solve the case? The World Baking Competition is coming up. It is taking place at the Incredible Hotel and will be judged by guest of honor, Chef Tartine. Stefan has perfected his chocolate cake recipe, but on the morning of the event... the recipe is nowhere to be found! Luckily, the best detective in Delaunay is on hand – Stefan’s best friend, Matilda. Who could the thief be?! Everyone has their theory and Mr Starch, the hotel manager, is ready to point the finger at a baking saboteur... From exceptionally talented author Kate Davies and award-winning illustrator Isabelle Follath, this enchantingly illustrated and nostalgic picture book visits the same unique hotel as the previous book, depicted in characterful illustrations and described with whimsical and charming text. With a strong and smart female lead, this is a principled and entertaining story.

Hotel on the Corner of Bitter and Sweet

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Author :
Publisher : Ballantine Books
ISBN 13 : 0345512502
Total Pages : 370 pages
Book Rating : 4.3/5 (455 download)

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Book Synopsis Hotel on the Corner of Bitter and Sweet by : Jamie Ford

Download or read book Hotel on the Corner of Bitter and Sweet written by Jamie Ford and published by Ballantine Books. This book was released on 2009-01-27 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Sentimental, heartfelt….the exploration of Henry’s changing relationship with his family and with Keiko will keep most readers turning pages...A timely debut that not only reminds readers of a shameful episode in American history, but cautions us to examine the present and take heed we don’t repeat those injustices."-- Kirkus Reviews “A tender and satisfying novel set in a time and a place lost forever, Hotel on the Corner of Bitter and Sweet gives us a glimpse of the damage that is caused by war--not the sweeping damage of the battlefield, but the cold, cruel damage to the hearts and humanity of individual people. Especially relevant in today's world, this is a beautifully written book that will make you think. And, more importantly, it will make you feel." -- Garth Stein, New York Times bestselling author of The Art of Racing in the Rain “Jamie Ford's first novel explores the age-old conflicts between father and son, the beauty and sadness of what happened to Japanese Americans in the Seattle area during World War II, and the depths and longing of deep-heart love. An impressive, bitter, and sweet debut.” -- Lisa See, bestselling author of Snow Flower and the Secret Fan In the opening pages of Jamie Ford’s stunning debut novel, Hotel on the Corner of Bitter and Sweet, Henry Lee comes upon a crowd gathered outside the Panama Hotel, once the gateway to Seattle’s Japantown. It has been boarded up for decades, but now the new owner has made an incredible discovery: the belongings of Japanese families, left when they were rounded up and sent to internment camps during World War II. As Henry looks on, the owner opens a Japanese parasol. This simple act takes old Henry Lee back to the 1940s, at the height of the war, when young Henry’s world is a jumble of confusion and excitement, and to his father, who is obsessed with the war in China and having Henry grow up American. While “scholarshipping” at the exclusive Rainier Elementary, where the white kids ignore him, Henry meets Keiko Okabe, a young Japanese American student. Amid the chaos of blackouts, curfews, and FBI raids, Henry and Keiko forge a bond of friendship–and innocent love–that transcends the long-standing prejudices of their Old World ancestors. And after Keiko and her family are swept up in the evacuations to the internment camps, she and Henry are left only with the hope that the war will end, and that their promise to each other will be kept. Forty years later, Henry Lee is certain that the parasol belonged to Keiko. In the hotel’s dark dusty basement he begins looking for signs of the Okabe family’s belongings and for a long-lost object whose value he cannot begin to measure. Now a widower, Henry is still trying to find his voice–words that might explain the actions of his nationalistic father; words that might bridge the gap between him and his modern, Chinese American son; words that might help him confront the choices he made many years ago. Set during one of the most conflicted and volatile times in American history, Hotel on the Corner of Bitter and Sweet is an extraordinary story of commitment and enduring hope. In Henry and Keiko, Jamie Ford has created an unforgettable duo whose story teaches us of the power of forgiveness and the human heart. BONUS: This edition contains a Hotel on the Corner of Bitter and Sweet discussion guide and an excerpt from Jamie Ford's Love and Other Consolation Prizes.

Heads in Beds

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Author :
Publisher : Anchor
ISBN 13 : 030794834X
Total Pages : 322 pages
Book Rating : 4.3/5 (79 download)

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Book Synopsis Heads in Beds by : Jacob Tomsky

Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

Cosmic Hotel

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Author :
Publisher : Catapult
ISBN 13 : 1619028085
Total Pages : 252 pages
Book Rating : 4.6/5 (19 download)

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Book Synopsis Cosmic Hotel by : Russ Franklin

Download or read book Cosmic Hotel written by Russ Franklin and published by Catapult. This book was released on 2016-04-18 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sandeep Sanghavi, the mixed-race son of an Indian businesswoman and a famous American astronomer lives a nomadic albeit mundane life traveling the country with his mother's hotel consulting firm. His life becomes more interesting when various lost objects suddenly begin to reappear. Then a stranger calls and claims responsibility for the returned objects in exchange for an introduction to Sandeep’s astronomer father, the rebellious and eccentric Van Ray, who has no phone, email or qualms about having abandoned his son twenty years ago. Van Ray shows up broke with his pregnant ex-wife astronaut in tow, claiming to have discovered a big secret that will change their lives forever; a new discovery guaranteed to change him from “science famous” to “famous famous.” With his family together for the first time in years, Sandeep must juggle his father’s scientific search, his mother’s failing business and the tension of having family all together for the first time in decades.

In at the Deep End

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Author :
Publisher : Houghton Mifflin
ISBN 13 : 1328629678
Total Pages : 333 pages
Book Rating : 4.3/5 (286 download)

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Book Synopsis In at the Deep End by : Kate Davies

Download or read book In at the Deep End written by Kate Davies and published by Houghton Mifflin. This book was released on 2019 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A fresh, funny, audacious debut novel about a Bridget Jones-like twenty-something who discovers that she may have simply been looking for love -- and, ahem, pleasure -- in all the wrong places (aka: from men)"--

The Hotel Book

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Author :
Publisher : Taschen
ISBN 13 : 3822819115
Total Pages : 414 pages
Book Rating : 4.8/5 (228 download)

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Book Synopsis The Hotel Book by : Shelley-Maree Cassidy

Download or read book The Hotel Book written by Shelley-Maree Cassidy and published by Taschen. This book was released on 2003 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who minds sleeping under a mosquito net when it's royally draped over the bed in a lush Kenyan, open-walled hut, fashioned from tree trunks and shielded from the sun by a sumptuous thatched roof? This selection of the most-splendid getaway havens nestled throughout the African continent is sure to please even the most finicky would-be voyagers. Photos.

Hotel Chelsea

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Author :
Publisher : The Monacelli Press, LLC
ISBN 13 : 1580935257
Total Pages : 512 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis Hotel Chelsea by : Colin Miller

Download or read book Hotel Chelsea written by Colin Miller and published by The Monacelli Press, LLC. This book was released on 2019-11-12 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: An immersive photographic tour of the legendary Hotel Chelsea, whose residents share their spaces, their stories, and a delirious collective history of this landmark. Jackson Pollock, Robert Mapplethorpe, Patti Smith, Dylan Thomas, Arthur Miller, Bob Dylan, Arthur C. Clarke, Andy Warhol, William S. Burroughs, Janis Joplin, Eugene O'Neill, Rufus Wainwright, Betsey Johnson, R. Crumb, Thomas Wolfe, Jasper Johns—these are just a few of the figures who at one time occupied one of the most alluring and storied residences ever: the Chelsea Hotel. Born during the Gilded Age and once the tallest building in New York, the twelve-story landmark has long been a magnet for artists, writers, musicians, and cultural provocateurs of all stripes. In this book, photographer Colin Miller and writer Ray Mock intimately portray the enduring bohemian spirit of the Chelsea Hotel through interviews with nearly two dozen current residents and richly detailed photographs of their unique spaces. As documented in Miller's abundant photographs, these apartments project the quirky decorating sensibilities of urban aesthetes who largely work in film, theater, and the visual arts, resulting in deliriously ornamental spaces with a kitschy edge. Weathering the overall homogenization of New York and the rapid transformation of the hotel itself—amid recent ownership changeovers and tenant lawsuits—residents remain in about seventy apartments while the rest of the units are converted to rentals (and revert to a hotel-stay basis, which had ceased in 2011). For the community of artists and intellectuals who remain, the uncertain status of the hotel is just another stage in a roller-coaster history. A fascinating portrait of a strand of resilient bohemian New Yorkers and their creative, deeply idiosyncratic homes, Hotel Chelsea is a rich visual and narrative document of a cultural destination as complicated as it is mythical.

The Glass Hotel

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Author :
Publisher : Vintage
ISBN 13 : 0525521151
Total Pages : 281 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis The Glass Hotel by : Emily St. John Mandel

Download or read book The Glass Hotel written by Emily St. John Mandel and published by Vintage. This book was released on 2020-03-24 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: INTERNATIONAL BESTSELLER • From the bestselling author of Station Eleven and Sea of Tranquility, an exhilarating novel set at the glittering intersection of two seemingly disparate events—the exposure of a massive criminal enterprise and the mysterious disappearance of a woman from a ship at sea. “The perfect novel ... Freshly mysterious.” —The Washington Post Vincent is a bartender at the Hotel Caiette, a five-star lodging on the northernmost tip of Vancouver Island. On the night she meets Jonathan Alkaitis, a hooded figure scrawls a message on the lobby's glass wall: Why don’t you swallow broken glass. High above Manhattan, a greater crime is committed: Alkaitis's billion-dollar business is really nothing more than a game of smoke and mirrors. When his scheme collapses, it obliterates countless fortunes and devastates lives. Vincent, who had been posing as Jonathan’s wife, walks away into the night. Years later, a victim of the fraud is hired to investigate a strange occurrence: a woman has seemingly vanished from the deck of a container ship between ports of call. In this captivating story of crisis and survival, Emily St. John Mandel takes readers through often hidden landscapes: campgrounds for the near-homeless, underground electronica clubs, service in luxury hotels, and life in a federal prison. Rife with unexpected beauty, The Glass Hotel is a captivating portrait of greed and guilt, love and delusion, ghosts and unintended consequences, and the infinite ways we search for meaning in our lives. Look for Emily St. John Mandel’s bestselling new novel, Sea of Tranquility!

The Rose Hotel

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Author :
Publisher : National Geographic Books
ISBN 13 : 1426214804
Total Pages : 282 pages
Book Rating : 4.4/5 (262 download)

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Book Synopsis The Rose Hotel by : Rahimeh Andalibian

Download or read book The Rose Hotel written by Rahimeh Andalibian and published by National Geographic Books. This book was released on 2015-05-12 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this searing memoir, Rahimeh Andalibian struggles to make sense of two brutal crimes: a rape, avenged by her father, and a murder, of which her beloved oldest brother stands accused. Her journey, eloquently and intimately told, is a tribute to the resilience of families everywhere. Andalibian takes us first into her family's tranquil, jasmine-scented days of prosperity in Mashhad. Iran, where she and her brothers grow up in luxury at the Rose Hotel, owned by her father. In the aftermath of hte 1979 revolution the family is forced to flee: first to the safety of a mansion in Tehran, next to a squalid one-room flat in London, and finally to California, where they discover they are not free from the weight of their own secrets. Caught between their parents' traditional values and their desire to embrace and American way of life, Andalibian and her brothers struggle to find peace in the wake of tragedy. In the tradition of The Kite Runner, House of Sand and Fog, and Reading Lolita in Tehran, this is a universal story of healing and rebirth. From the Trade Paperback edition.

The Paragon Hotel

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Author :
Publisher : Penguin
ISBN 13 : 0735210764
Total Pages : 432 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Paragon Hotel by : Lyndsay Faye

Download or read book The Paragon Hotel written by Lyndsay Faye and published by Penguin. This book was released on 2019-01-08 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: A gun moll with a knack for disappearing flees from Prohibition-era Harlem to Portland's Paragon Hotel. The year is 1921, and "Nobody" Alice James has just arrived in Oregon with a bullet wound, a lifetime's experience battling the New York Mafia, and fifty thousand dollars in illicit cash. She befriends Max, a black Pullman porter who reminds her achingly of home and who saves Alice by leading her to the Paragon Hotel. But her unlikely sanctuary turns out to be an all-black hotel in a Jim Crow city, and its lodgers seem unduly terrified of a white woman on the premises. As she meets the churlish Dr. Pendleton, the stately Mavereen, and the club chanteuse Blossom Fontaine, she understands their dread. The Ku Klux Klan has arrived in Portland in fearful numbers--burning crosses, electing officials, infiltrating newspapers, and brutalizing blacks. And only Alice and her new Paragon "family" are searching for a missing mulatto child who has mysteriously vanished into the woods. To untangle the web of lies and misdeeds around her, Alice will have to answer for her own past, too. A richly imagined novel starring two indomitable heroines, The Paragon Hotel at once plumbs the darkest parts of America's past and the most redemptive facets of humanity. From international-bestselling, multi-award-nominated writer Lyndsay Faye, it's a masterwork of historical suspense.

The Last Chance Hotel

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Author :
Publisher : Scholastic Inc.
ISBN 13 : 1338323725
Total Pages : 237 pages
Book Rating : 4.3/5 (383 download)

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Book Synopsis The Last Chance Hotel by : Nicki Thornton

Download or read book The Last Chance Hotel written by Nicki Thornton and published by Scholastic Inc.. This book was released on 2019-05-28 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Readers looking for an enchanting read, a story of overcoming the odds, or a tale of suspense will love this traditional Agatha Christie, who-dun-it mystery, matched and raised by a hint of magic. Seth is a kitchen boy at the remote Last Chance Hotel. His father has long ago left, leaving him imprisoned until he is old enough to set out on his own. If there's any hope he has, it's to be the greatest chef that ever lived... just like his father. One night, a band of magicians begin to arrive to participate in a secret meeting -- a Prospect Selection Procedure to determine the most talented magicians in the world, judged by their leader Dr. Thallonius. Seth has one task: to make Dr. Thallonius the greatest dessert he's ever tasted. Then, maybe he will help Seth find a way to freedom. But when the doors to the private meeting open, and Dr. Thallonius lay dead on the floor, the group blames the dessert, which means that it's Seth who will pay the price. But Seth knows he's innocent, and only has so much time to eliminate each suspect and prove his innocence.

The Graybar Hotel

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1501162292
Total Pages : 224 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis The Graybar Hotel by : Curtis Dawkins

Download or read book The Graybar Hotel written by Curtis Dawkins and published by Simon and Schuster. This book was released on 2017-07-04 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Curtis Dawkins's first short story collection, he offers a window into prison life through the eyes of his narrators and their cellmates. Dawkins reveals the idiosyncrasies, tedium, and desperation of long-term incarceration--he describes men who struggle to keep their souls alive despite the challenges they face. In 'A Human Number, ' a man spends his days collect-calling strangers just to hear the sounds of the outside world. In '573543,' an inmate recalls his descent into addiction as his prison softball team gears up for an annual tournament against another unit. In 'Leche Quemada, ' an inmate is released and finds freedom more complex and baffling then he expected. Dawkins's stories are funny and sad, filled with unforgettable detail--the barter system based on calligraphy-ink tattoos, handmade cards, and cigarettes; a single dandelion smuggled in from the rec yard; candy made from powdered milk, water, sugar, and hot sauce. His characters are nuanced and sympathetic, despite their obvious flaws. The Graybar Hotel tells moving, human stories about men enduring impossible circumstances."--

The Lemon Tree Hotel

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Author :
Publisher : Quercus Publishing
ISBN 13 : 1786483378
Total Pages : 544 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis The Lemon Tree Hotel by : Rosanna Ley

Download or read book The Lemon Tree Hotel written by Rosanna Ley and published by Quercus Publishing. This book was released on 2019-03-07 with total page 544 pages. Available in PDF, EPUB and Kindle. Book excerpt: A story about love, family secrets, and a little piece of heaven . . . In the beautiful village of Vernazza, the Mazzone family have transformed an old convent overlooking the glamorous Italian Riviera into the elegant Lemon Tree Hotel. For Chiara, her daughter Elene and her granddaughter Isabella, the running of their hotel is the driving force in their lives. One day, two unexpected guests check in. The first, Dante, is a face from Chiara's past, but what exactly happened between them all those years ago, Elene wonders. Meanwhile, Isabella is preoccupied with the second guest, a mysterious young man who seems to know a lot about the history of the old convent and the people who live there. Isabella is determined to find out his true intentions and discover the secret past of the Lemon Tree Hotel.

The Grand Hotel

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1940456169
Total Pages : 384 pages
Book Rating : 4.9/5 (44 download)

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Book Synopsis The Grand Hotel by : Scott Kenemore

Download or read book The Grand Hotel written by Scott Kenemore and published by Simon and Schuster. This book was released on 2014-10-14 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the hotel where nobody checks out. When a desk clerk welcomes a group of tourists into his mysterious and crumbling hotel, the last thing he expects is that a lone girl on his tour may hold the power to unravel the hidden mystery that has lain for untold centuries within the structure’s walls. The Grand Hotel is a horror novel by esteemed bestselling author Scott Kenemore (Zombie, Ohio) that takes the reader on a thrilling ride through an interconnected series of stories narrated by the desk clerk and the residents of the hotel itself. And while it is not known whether or not the desk clerk is actually the devil incarnate, it is strange that so many visitors who come for a tour of the hotel have a way of never leaving. As the narrator takes you deeper and deeper into the heart of the hotel, secrets that have been hiding for aeons begin to show themselves. Although he is quite prepared for this experience, there is some question as to whether or not the rest of the world shares this readiness. Kenemore’s incredible style and originality carry The Grand Hotel to places most people only see in their nightmares. And while we don’t know all of the secrets that lie within the Grand Hotel, we know that the person who does hold that knowledge puts fear into the narrator himself—a thought that ought to terrify everyone. Skyhorse Publishing, under our Night Shade and Talos imprints, is proud to publish a broad range of titles for readers interested in science fiction (space opera, time travel, hard SF, alien invasion, near-future dystopia), fantasy (grimdark, sword and sorcery, contemporary urban fantasy, steampunk, alternative history), and horror (zombies, vampires, and the occult and supernatural), and much more. While not every title we publish becomes a New York Times bestseller, a national bestseller, or a Hugo or Nebula award-winner, we are committed to publishing quality books from a diverse group of authors.

The Heart of Hospitality

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Author :
Publisher : SelectBooks, Inc.
ISBN 13 : 159079379X
Total Pages : 191 pages
Book Rating : 4.5/5 (97 download)

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Book Synopsis The Heart of Hospitality by : Micah Solomon

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”