The Executive Guide to IT Process Automation

Download The Executive Guide to IT Process Automation PDF Online Free

Author :
Publisher : Realtimepublishers.com
ISBN 13 : 1931491836
Total Pages : 53 pages
Book Rating : 4.9/5 (314 download)

DOWNLOAD NOW!


Book Synopsis The Executive Guide to IT Process Automation by : Chad Marshall

Download or read book The Executive Guide to IT Process Automation written by Chad Marshall and published by Realtimepublishers.com. This book was released on 2008 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Executive Guide to Artificial Intelligence

Download The Executive Guide to Artificial Intelligence PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 3319638203
Total Pages : 187 pages
Book Rating : 4.3/5 (196 download)

DOWNLOAD NOW!


Book Synopsis The Executive Guide to Artificial Intelligence by : Andrew Burgess

Download or read book The Executive Guide to Artificial Intelligence written by Andrew Burgess and published by Springer. This book was released on 2017-11-15 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes a pragmatic and hype–free approach to explaining artificial intelligence and how it can be utilised by businesses today. At the core of the book is a framework, developed by the author, which describes in non–technical language the eight core capabilities of Artificial Intelligence (AI). Each of these capabilities, ranging from image recognition, through natural language processing, to prediction, is explained using real–life examples and how they can be applied in a business environment. It will include interviews with executives who have successfully implemented AI as well as CEOs from AI vendors and consultancies. AI is one of the most talked about technologies in business today. It has the ability to deliver step–change benefits to organisations and enables forward–thinking CEOs to rethink their business models or create completely new businesses. But most of the real value of AI is hidden behind marketing hyperbole, confusing terminology, inflated expectations and dire warnings of ‘robot overlords’. Any business executive that wants to know how to exploit AI in their business today is left confused and frustrated. As an advisor in Artificial Intelligence, Andrew Burgess regularly comes face–to–face with business executives who are struggling to cut through the hype that surrounds AI. The knowledge and experience he has gained in advising them, as well as working as a strategic advisor to AI vendors and consultancies, has provided him with the skills to help business executives understand what AI is and how they can exploit its many benefits. Through the distilled knowledge included in this book business leaders will be able to take full advantage of this most disruptive of technologies and create substantial competitive advantage for their companies.

The Robotic Process Automation Handbook

Download The Robotic Process Automation Handbook PDF Online Free

Author :
Publisher : Apress
ISBN 13 : 1484257294
Total Pages : 359 pages
Book Rating : 4.4/5 (842 download)

DOWNLOAD NOW!


Book Synopsis The Robotic Process Automation Handbook by : Tom Taulli

Download or read book The Robotic Process Automation Handbook written by Tom Taulli and published by Apress. This book was released on 2020-02-28 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: While Robotic Process Automation (RPA) has been around for about 20 years, it has hit an inflection point because of the convergence of cloud computing, big data and AI. This book shows you how to leverage RPA effectively in your company to automate repetitive and rules-based processes, such as scheduling, inputting/transferring data, cut and paste, filling out forms, and search. Using practical aspects of implementing the technology (based on case studies and industry best practices), you’ll see how companies have been able to realize substantial ROI (Return On Investment) with their implementations, such as by lessening the need for hiring or outsourcing. By understanding the core concepts of RPA, you’ll also see that the technology significantly increases compliance – leading to fewer issues with regulations – and minimizes costly errors. RPA software revenues have recently soared by over 60 percent, which is the fastest ramp in the tech industry, and they are expected to exceed $1 billion by the end of 2019. It is generally seamless with legacy IT environments, making it easier for companies to pursue a strategy of digital transformation and can even be a gateway to AI. The Robotic Process Automation Handbook puts everything you need to know into one place to be a part of this wave. What You'll Learn Develop the right strategy and planDeal with resistance and fears from employeesTake an in-depth look at the leading RPA systems, including where they are most effective, the risks and the costsEvaluate an RPA system Who This Book Is For IT specialists and managers at mid-to-large companies

Working Machines

Download Working Machines PDF Online Free

Author :
Publisher : WeAreBrain
ISBN 13 :
Total Pages : 279 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Working Machines by : Paula Ferrai

Download or read book Working Machines written by Paula Ferrai and published by WeAreBrain. This book was released on with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Working Machines - An executive’s guide to AI and Intelligent Automation, takes a look at how the renewed vigour for the development of Artificial Intelligence and Intelligent Automation technology has begun to change how businesses operate. It provides a step-by-step guide to building your own AI and Intelligent Automation strategies and frameworks, while also giving you insight into the way it is currently being used across multiple industries. This extensive guide is brought to you by the minds behind WeAreBrain and Tur.ai, experts in the AI, RPA and business automation fields.

Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success

Download Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success PDF Online Free

Author :
Publisher : Rick Spair
ISBN 13 :
Total Pages : 245 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success by : Rick Spair

Download or read book Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success written by Rick Spair and published by Rick Spair. This book was released on with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the Comprehensive Guide to Robotic Process Automation (RPA). In today's rapidly evolving digital landscape, organizations are increasingly turning to automation technologies to streamline processes, improve efficiency, and drive digital transformation. Among these technologies, Robotic Process Automation (RPA) stands out as a powerful tool for automating repetitive, rule-based tasks, freeing up human resources to focus on more strategic and value-added activities. This comprehensive guide aims to provide you with a deep understanding of RPA and equip you with the knowledge and strategies needed for successful RPA implementation. Whether you are a business leader, an IT professional, or an individual looking to explore the world of automation, this guide will serve as a valuable resource to navigate the complexities of RPA. In this guide, we will start by laying the foundation with an introduction to RPA, its benefits, and common misconceptions. We will then guide you through the process of assessing process suitability, selecting the right RPA tool, and building a strong foundation for RPA implementation. You will learn about establishing a dedicated RPA team, developing a roadmap, and setting realistic goals and expectations. As we delve into the core chapters, we will explore RPA design principles, process flow, decision points, and efficient automation workflows. We will address important considerations such as error handling and exception management, data and system integration, and managing security and access controls. Furthermore, this guide will provide insights into RPA implementation best practices, including creating reusable automation components, ensuring version control and documentation, and implementing proper testing and debugging processes. We will also explore the crucial aspects of governance, control, change management, and the role of RPA in business process reengineering. To enhance your understanding of RPA, we will delve into advanced topics such as cognitive automation, artificial intelligence (AI) integration, and leveraging machine learning and natural language processing capabilities. We will discuss scaling RPA implementations, managing multiple automation projects, and overcoming challenges in large-scale deployments. Throughout this guide, we will share real-world case studies, highlighting successful RPA implementations and extracting key learnings from each. These case studies will provide practical insights into how organizations have leveraged RPA to transform their operations, achieve cost savings, and enhance customer experiences. Lastly, we will explore the future of RPA and the emerging trends that will shape the landscape of automation. We will discuss evolving capabilities, the impact of AI and machine learning on RPA, and predictions for the future of automation. With each chapter, you will find tips, recommendations, and strategies to address common challenges, mitigate risks, and drive successful RPA adoption within your organization. We understand that every organization is unique, and the journey to RPA implementation will vary. However, by following the guidance provided in this guide, you will be equipped with the necessary knowledge and tools to embark on a successful RPA journey. We hope that this comprehensive guide serves as a valuable resource and reference throughout your RPA implementation. So let's dive in and unlock the transformative power of Robotic Process Automation!

Download  PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 3031507223
Total Pages : 181 pages
Book Rating : 4.0/5 (315 download)

DOWNLOAD NOW!


Book Synopsis by :

Download or read book written by and published by Springer Nature. This book was released on with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Executive Guide to Business Process Management

Download The Executive Guide to Business Process Management PDF Online Free

Author :
Publisher : iUniverse
ISBN 13 : 145020421X
Total Pages : 251 pages
Book Rating : 4.4/5 (52 download)

DOWNLOAD NOW!


Book Synopsis The Executive Guide to Business Process Management by : Peter Plenkiewicz Ph. D.

Download or read book The Executive Guide to Business Process Management written by Peter Plenkiewicz Ph. D. and published by iUniverse. This book was released on 2010 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE EXECUTIVE GUIDE TO BUSINESS PROCESS MANAGEMENT has been written primarily for business executives, decision makers, informal leaders, and managers to provide a highlevel comprehensive overview of the powerful family of Business Process Management (BPM) methodologies. It is also for people who want to build the wealth of their organizations by applying sound, effective, and sustainable improvement strategies. The book provides a comprehensive, high-level overview of specific strategies to achieve continuous improvement objectives by applying Business Process Management methodologies. The author strongly believes that implementation of Lean, Six Sigma, or similar methodologies based on BPM paradigms significantly transform organizations, and dramatically increase their efficiency, effectiveness, and ability to achieve faster business goals and meet customer expectations. The hope is that this book will not only change the way you think about your organization, how it functions, and how it can excel, but that it will also have a profound impact on your life by making it equally successful. Many of the techniques and tools described here can dramatically improve your professional or even private life.

The Executive Guide to Improving Your Business Through IT Portfolio Management

Download The Executive Guide to Improving Your Business Through IT Portfolio Management PDF Online Free

Author :
Publisher : Realtimepublishers.com
ISBN 13 : 1935581007
Total Pages : 66 pages
Book Rating : 4.9/5 (355 download)

DOWNLOAD NOW!


Book Synopsis The Executive Guide to Improving Your Business Through IT Portfolio Management by : James Varner

Download or read book The Executive Guide to Improving Your Business Through IT Portfolio Management written by James Varner and published by Realtimepublishers.com. This book was released on 2009 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:

An Executive's Guide to Information Technology

Download An Executive's Guide to Information Technology PDF Online Free

Author :
Publisher : Cambridge University Press
ISBN 13 : 1139463934
Total Pages : 363 pages
Book Rating : 4.1/5 (394 download)

DOWNLOAD NOW!


Book Synopsis An Executive's Guide to Information Technology by : Robert Plant

Download or read book An Executive's Guide to Information Technology written by Robert Plant and published by Cambridge University Press. This book was released on 2007-05-17 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing the most valuable technology for an organization is becoming a growing challenge for business professionals confronted with an expanding array of options. This 2007 book is an A-Z compendium of technological terms written for the non-technical executive, allowing quick identification of what the term is and why it is significant. This is more than a dictionary - it is a concise review of the most important aspects of information technology from a business perspective: the major advantages, disadvantages and business value propositions of each term are discussed, as well as sources for further reading, and cross-referencing with other terms where applicable. The essential elements of each concept are covered in a succinct manner so the reader can quickly obtain the required knowledge without wading through exhaustive descriptions. With over 200 terms, this is a valuable reference for non- and semi-technical managers, executives and graduate students in business and technology management.

Business Process Management Design Guide: Using IBM Business Process Manager

Download Business Process Management Design Guide: Using IBM Business Process Manager PDF Online Free

Author :
Publisher : IBM Redbooks
ISBN 13 : 0738440590
Total Pages : 272 pages
Book Rating : 4.7/5 (384 download)

DOWNLOAD NOW!


Book Synopsis Business Process Management Design Guide: Using IBM Business Process Manager by : Dr. Ali Arsanjani

Download or read book Business Process Management Design Guide: Using IBM Business Process Manager written by Dr. Ali Arsanjani and published by IBM Redbooks. This book was released on 2015-04-27 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations.

Executive's Guide to COSO Internal Controls

Download Executive's Guide to COSO Internal Controls PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118813812
Total Pages : 325 pages
Book Rating : 4.1/5 (188 download)

DOWNLOAD NOW!


Book Synopsis Executive's Guide to COSO Internal Controls by : Robert R. Moeller

Download or read book Executive's Guide to COSO Internal Controls written by Robert R. Moeller and published by John Wiley & Sons. This book was released on 2013-12-11 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential guidance on the revised COSO internal controls framework Need the latest on the new, revised COSO internal controls framework? Executive's Guide to COSO Internal Controls provides a step-by-step plan for installing and implementing effective internal controls with an emphasis on building improved IT as well as other internal controls and integrating better risk management processes. The COSO internal controls framework forms the basis for establishing Sarbanes-Oxley compliance and internal controls specialist Robert Moeller looks at topics including the importance of effective systems on internal controls in today's enterprises, the new COSO framework for effective enterprise internal controls, and what has changed since the 1990s internal controls framework. Written by Robert Moeller, an authority in internal controls and IT governance Practical, no-nonsense coverage of all three dimensions of the new COSO framework Helps you change systems and processes when implementing the new COSO internal controls framework Includes information on how ISO internal control and risk management standards as well as COBIT can be used with COSO internal controls Other titles by Robert Moeller: IT Audit, Control, and Security, Executives Guide to IT Governance Under the Sarbanes-Oxley Act, every corporation has to assert that their internal controls are adequate and public accounting firms certifying those internal controls are attesting to the adequacy of those same internal controls, based on the COSO internal controls framework. Executive's Guide to COSO Internal Controls thoroughly considers improved risk management processes as part of the new COSO framework; the importance of IT systems and processes; and risk management techniques.

An Executive’s Guide to Software Quality in an Agile Organization

Download An Executive’s Guide to Software Quality in an Agile Organization PDF Online Free

Author :
Publisher : Apress
ISBN 13 : 148423751X
Total Pages : 195 pages
Book Rating : 4.4/5 (842 download)

DOWNLOAD NOW!


Book Synopsis An Executive’s Guide to Software Quality in an Agile Organization by : Navid Nader-Rezvani

Download or read book An Executive’s Guide to Software Quality in an Agile Organization written by Navid Nader-Rezvani and published by Apress. This book was released on 2018-08-16 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utilize a set of practical guidelines to help your Agile organization elevate software design quality as an important business driver to achieve customer satisfaction and, ultimately, higher revenue for your company. This is the first book to focus on a holistic quality view—what it is and how it links to overall business enhancements. The real-world examples used in this book allow you to learn and apply similar strategies and guidelines to help create a quality blueprint for your organization. Five pillars of quality are defined that can be used for any industry and, once internalized, can serve as a set of tools to continuously improve and measure the key factors impacting quality. What You’ll Learn Be aware of the key elements in any transformation that involves culture Link quality and business outcomes Understand quality and its holistic definition and why continuous improvement is still a relevant approach in enhancing quality Follow guidelines with specific examples that can be applied to any product release in any type of industry to improve quality and enhance Agile processes Utilize relevant metrics to measure and continuously improve to make incremental positive changes Who This Book Is For Individuals at various levels in organizations—from Agile scrum teams, all the way up to executive leadership

Banking 5.0

Download Banking 5.0 PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 3030758710
Total Pages : 540 pages
Book Rating : 4.0/5 (37 download)

DOWNLOAD NOW!


Book Synopsis Banking 5.0 by : Bernardo Nicoletti

Download or read book Banking 5.0 written by Bernardo Nicoletti and published by Springer Nature. This book was released on 2021-07-06 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bill Gates’ quote, “Banking is necessary, but banks are not,” showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on artificial intelligence, person-robot collaboration, and sustainability. It is time to analyze this transformation in banking deeply, so that the sector can adequately change to the ‘New Normal’ and a wholly modified banking model can be properly embedded in the business. This book presents a conceptual model of banking 5.0, detailing its implementation in processes, platforms, people, and partnerships of financial services organizations companies. The last part of the book is then dedicated to future developments. Of interest to academics, researchers, and professionals in banking, financial technology, and financial services, this book also includes business cases in financial services.

The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI

Download The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260473309
Total Pages : 289 pages
Book Rating : 4.2/5 (64 download)

DOWNLOAD NOW!


Book Synopsis The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI by : Bhaskar Ghosh

Download or read book The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI written by Bhaskar Ghosh and published by McGraw Hill Professional. This book was released on 2021-12-07 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience. Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade’s worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind. In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders’ burning questions, such as: How do I identify and prioritize automation opportunities? How do I assess my legacy systems and data issues? How do I derive full value out of my technology investments and automation efforts? How can I inspire my employees to embrace change and the new opportunities presented by automation? The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.

The Executive's Guide to Information Technology

Download The Executive's Guide to Information Technology PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470135913
Total Pages : 673 pages
Book Rating : 4.4/5 (71 download)

DOWNLOAD NOW!


Book Synopsis The Executive's Guide to Information Technology by : John Baschab

Download or read book The Executive's Guide to Information Technology written by John Baschab and published by John Wiley & Sons. This book was released on 2007-07-13 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the The Executive's Guide to Information Technology "This book is important reading. It offers practical, real-world insight and pragmatic no-nonsense approaches for people who have a stake in corporate IT. " --Lynda Applegate, Henry R. Byers Professor of Business Administration, Harvard Business School "Information systems and processes are very important parts of our due diligence assessment of a company--yet the jargon is often more difficult to understand than many foreign languages. Baschab and Piot effectively translate IT into words and concepts that businesspeople can easily understand and act upon. This book is a helpful reference guide for corporate executives and private equity groups of all types." --Neal Aronson, Managing Partner, Roark Capital Group "Business success increasingly depends on effective use of IT. Effective use of IT depends on the kind of in-depth, practical insight in this book. Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike." --Erik Brynjolfsson, Schussel Professor of Management, Director of the Center for Digital Business, MIT "This book should provide valuable guidance for management and technology consultants. The Executive's Guide to Information Technology provides field-proven insight on all important aspects of IT planning and execution, from governance to applications to operations and infrastructure." --Gary J. Fernandes, former vice chairman, EDS, member of the Board of Directors, Computer Associates "Baschab and Piot do a great job of laying out the fundamental issues and challenges that every IT organization faces. More often than not, the issues are not technical in nature, but are a reflection of how the IT and business teams work together to define, execute, and implement new business tools. The threshold issue is leadership. Often it is difficult for business leaders to feel that they have the skills and perspective to provide that leadership on technical projects. The Executive's Guide to Information Technology provides non-technical business leaders a solid framework for engaging with their IT peers." --Tom Nealon, Chief Information Officer, J.C. Penney

Business Process Management

Download Business Process Management PDF Online Free

Author :
Publisher :
ISBN 13 : 9780929652320
Total Pages : 0 pages
Book Rating : 4.6/5 (523 download)

DOWNLOAD NOW!


Book Synopsis Business Process Management by : Rashid N. Khan

Download or read book Business Process Management written by Rashid N. Khan and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is for CEOs, EVPs, directors and the senior executive management of companies interested in improving business processes in their enterprise, and considering investing in BPM, workflow automation, EAI or related collaborative technologies. Line-of-business managers concerned with improving efficiencies through business process automation. CIOs, application software managers and network managers of companies seeking better, faster and easier ways to respond to needs of their internal and external customers. CTOs of business software and e-commerce companies interested in incorporating BPM and process automation to differentiate their products and services and increasing the value proposition to their customers. Business process and Six Sigma practitioners and consultants interested in new solutions and technologies to improve the productivity of their corporate clients. Members of the investment community interested in understanding the dynamics of the burgeoning BPM market. MIS and IT educators interested in imparting knowledge about this vital software category, and their students." -- Publisher.

IBM Business Process Manager Operations Guide

Download IBM Business Process Manager Operations Guide PDF Online Free

Author :
Publisher : IBM Redbooks
ISBN 13 : 0738442291
Total Pages : 134 pages
Book Rating : 4.7/5 (384 download)

DOWNLOAD NOW!


Book Synopsis IBM Business Process Manager Operations Guide by : Bryan Brown

Download or read book IBM Business Process Manager Operations Guide written by Bryan Brown and published by IBM Redbooks. This book was released on 2016-12-16 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication provides operations teams with architectural design patterns and guidelines for the day-to-day challenges that they face when managing their IBM Business Process Manager (BPM) infrastructure. Today, IBM BPM L2 and L3 Support and SWAT teams are constantly advising customers how to deal with the following common challenges: Deployment options (on-premises, patterns, cloud, and so on) Administration DevOps Automation Performance monitoring and tuning Infrastructure management Scalability High Availability and Data Recovery Federation This publication enables customers to become self-sufficient, promote consistency and accelerate IBM BPM Support engagements. This IBM Redbooks publication is targeted toward technical professionals (technical support staff, IT Architects, and IT Specialists) who are responsible for meeting day-to-day challenges that they face when they are managing an IBM BPM infrastructure.