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The Art Of Listening In Coaching And Mentoring
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Book Synopsis The Art of Listening in Coaching and Mentoring by : Stephen Burt
Download or read book The Art of Listening in Coaching and Mentoring written by Stephen Burt and published by Routledge. This book was released on 2019-06-11 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book answers a number of fundamental questions about listening in coaching and mentoring. What difference does being heard make to the speaker? How does it have that effect? What are the necessary components of good listening? How do you evaluate your practice as a listener and how do you improve? The process of writing this book led the author to look closely at his own practice, test, experiment, and push his listening to a higher level. He invites the reader to do the same. This book identifies what it takes to listen well – the skills, mind-set, presence, self-awareness and self-management – and why it can be hard. It demonstrates how four modes of listening – attention, inquiry, observation and use of self – all contribute to the listener’s understanding and to the speaker’s awareness. It argues that we all have a ‘learning edge’ as listeners and provides a framework that helps each of us find it. The book is intended as a companion for anyone who commits to becoming a good listener. It shows how to develop expertise in the four modes of listening. It offers examples and principles to guide practice, questions for reflection, and a series of ‘workouts’ to help the listener develop their ability to listen. It encourages by showing how good listening is simple – you turn up, pay attention, and listen with all you have, and it challenges by identifying the work it takes to do that.
Download or read book Just Listen written by Mark Goulston and published by AMACOM. This book was released on 2015-03-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help you turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. In Just Listen, Goulston provides simple yet powerful techniques you can use to really get through to people including how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone. With this groundbreaking book, you will be able to master the fine but critical art of effective communication.
Book Synopsis The Art of Coaching by : Elena Aguilar
Download or read book The Art of Coaching written by Elena Aguilar and published by John Wiley & Sons. This book was released on 2013-02-22 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hands-on resources for new and seasoned school coaches This practical resource offers the foundational skills and tools needed by new coaching educators, as well as presenting an overview of the knowledge and theory base behind the practice. Established coaches will find numerous ways to deepen and refine their coaching practice. Principals and others who incorporate coaching strategies into their work will also find a wealth of resources. Aguilar offers a model for transformational coaching which could be implemented as professional development in schools or districts anywhere. Although she addresses the needs of adult learners, her model maintains a student-centered focus, with a specific lens on addressing equity issues in schools. Offers a practical resource for school coaches, principals, district leaders, and other administrators Presents a transformational coaching model which addresses systems change Pays explicit attention to surfacing and interrupting inequities in schools The Art of Coaching: Effective Strategies for School Transformation offers a compendium of school coaching ideas, the book's explicit, user-friendly structure enhances the ability to access the information.
Book Synopsis The Coaches' Handbook by : Jonathan Passmore
Download or read book The Coaches' Handbook written by Jonathan Passmore and published by Routledge. This book was released on 2020-10-13 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills. The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.
Book Synopsis Coaching Conversations by : Linda M. Gross Cheliotes
Download or read book Coaching Conversations written by Linda M. Gross Cheliotes and published by Corwin Press. This book was released on 2018-04-13 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focus the power of your collaborative school community with powerful coaching conversations! Effective coaching conversations are powerful tools to rally your school-community stakeholders to work collaboratively toward transformation, and, ultimately, share in success. The Second Edition of this best-selling handbook includes new neuroscientific research that demonstrates the potential for change in schools and expands the approach to cover teacher/student interaction. In addition to learning techniques to engage and motivate, readers will also discover how to: Develop relational trust within the school to heighten personal growth and learning Utilize the power of committed listening, intentional conversations, and nonjudgmental feedback Create positive changes in how people think and interact
Book Synopsis The Digital Coach by : Stella Kanatouri
Download or read book The Digital Coach written by Stella Kanatouri and published by Routledge. This book was released on 2020-03-13 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thanks to digital media, coaching doesn ́t have to be constrained by geographical and temporal boundaries. Using digital media to facilitate coaching processes however, creates a distinct form of coaching practice that requires additional skill from the coach. The Digital Coach contains insights based on a comprehensive, exploratory research that analysed the discussions of a 1,000 member strong online community of coaches and several interviews with coaches to understand their practical experiences of working with technology. At the same time, the book offers information, insights, and examples that can be readily used by the coaching practitioner. Based on the developments in the field, the book provides suggestions about improving the usability of coaching software, and it offers reflections on how emerging technologies like immersive Virtual Reality, Augmented Reality, and Artificial Intelligence might extend coaching practice. Whilst acknowledging the limitations and potential risks that may arise by integrating digital media in coaching, the book suggests that coaching success doesn’t only depend on media capabilities, but also on the coach. The digital coach develops enhanced coaching skills and adapts coaching practice to the media in use. The book is dedicated to the coaching practitioner who uses digital media or who is considering doing so, and is relevant for coaching supervisors, buyers of coaching services, human resource professionals, and software designers.
Download or read book Coaching Supervision written by Jo Birch and published by Routledge. This book was released on 2019-05-13 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coaching and mentoring supervision is a rapidly expanding field. This book is a curated collection of contemporary thinking; presenting cutting-edge contributions from international writers, leaders in the professional field, academics and practitioners who offer a range of accessible applied research, practice examples, case studies, guidelines and reflective prompts to readers. As in art galleries, some pieces require reflection – and return visits may be necessary. The work is edgy and new, and yet totally grounded in the coaching and mentoring supervisor experience, bringing pragmatic solutions to current complex challenges. Over the last decade coaching supervision has moved from a rare and privileged audience to being common place amongst ‘best practice’ coaches. This book harnesses the current surge in curiosity, knowledge and practice in coaching and mentoring supervision and provides a collective statement of our times. Each chapter, in its highly individual way, equips us to face the demands of the VUCA environment. In turn, the book resources coaching and mentoring supervisors to support their supervisees – coaches and mentors who work with leaders, grappling with global, community and personal challenges, in this uncertain, fast moving world. Supervision for mentors is developing alongside coaching supervision and at present there appears to be no obvious distinctions with little current research focussing on the mentoring supervision experience. However, its distinctive identity is still forming. We invite mentors, and mentor supervisors, as they read these works, to consider the emerging similarities and differences in addressing requirements for mentoring supervision. The book brings together pioneering research and practice and as such will remain current for many years. This book will be popular with experienced professionals who want to stretch and deepen their practice, keep up-to-date with current studies, challenge and catalyse their own thinking, and embrace learning from real-world practitioner examples and applied research.
Book Synopsis Co-Active Coaching by : Henry Kimsey-House
Download or read book Co-Active Coaching written by Henry Kimsey-House and published by Nicholas Brealey. This book was released on 2010-12-15 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW 4TH EDITION now available! Refer to isbn: 9781473691124 THE BOOK THAT CHANGED THE COACHING FIELD FOREVER This current, third edition includes fresh coaching examples, the latest in coaching terminology and an expanded, web-based 'Coach's Toolkit'. Used as the definitive resource in dozens of professional development programs, Co-Active Coaching teaches the transformative communication process that allows individuals from all levels of an organization - from students to teachers, and direct reports to managers - to build strong, collaborative relationships.
Book Synopsis Listening Skills Training by : James W. Williams
Download or read book Listening Skills Training written by James W. Williams and published by . This book was released on 2021-04-28 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Art, Psychology, and Techniques to Become an Amazing Listener Did you know that you could change the entire quality of your life just by focusing on one simple action you do every single day? You'll progress quicker in your career. Your relationships with your co-workers, friends, lovers, and parents, and even with passing strangers, can improve dramatically. You can open your mind to learn new skills and information in a way you've never experienced before. What is this change? It's the change of learning how to listen to others properly. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections dives deep into the art of listening, a seemingly long-lost skill that so many of us have forgotten how to do properly, despite it being able to bring so many benefits into everyone's lives. After all, there's a reason the experts claim that the most important element of any successful relationship is being able to communicate properly. James will take you on a journey into the science and psychology that goes into listening while providing you with powerful, actionable tips, so you can develop the skill as fast and as effectively as possible. Some of the powerful topics you'll discover include: ● The psychology of listening ● How to become an amazing listener ● How to become more aware of yourself and your own emotions ● Acknowledging your own expectations and judgments that stop you from listening ● How to validate others (the most powerful listening skill you can learn!) ● The art of reading body language ● How to know when someone is lying to you or gaslighting you ● Tips for responding in the best possible way This book is only for readers who are ready to change their lives. Once you're ready to improve your listening skills to improve your relationships in all aspects of life, it's time to turn to the first page. Don't wait any longer... Scroll up and click "Buy Now"!
Book Synopsis Conscious Coaching by : Brett Bartholomew
Download or read book Conscious Coaching written by Brett Bartholomew and published by Createspace Independent Publishing Platform. This book was released on 2017-03-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the world of strength and conditioning, learning how to move others-not just physically, but also psychologically and emotionally-is paramount to getting the most out of them. People are the ultimate performance variable, and understanding how to effectively blend knowledge of proper training with the nuances of human behavior is integral to helping athletes achieve their ultimate goals. Unfortunately, while much attention has been given to the science of physical training, little attention has been given to the science of communication. Conscious Coaching: The Art and Science of Building Buy-In bridges this gap. Readers learn the foundational principles of improving relationships, enhancing engagement, and gaining the trust of athletes through targeted communication. And, every bit as important, readers also learn concrete strategies to apply these principles in day-to-day coaching situations they will inevitably encounter. The result is a game-changing book that sets the stage for coaches to create a culture of success not only within sport, but also beyond. Conscious Coaching is a movement and its time has come.
Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.
Book Synopsis Coaching and Mentoring by : Prabhu TL
Download or read book Coaching and Mentoring written by Prabhu TL and published by NestFame Creations Pvt Ltd.. This book was released on with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt: A variety of employee development programmes are implemented in an organization to improve employee performance. The mentoring and coaching programmes are two examples. The process of instructing and monitoring someone to improve their performance is called coaching. Mentoring, on the other hand, refers to the ongoing counselling process used to direct and support a person for the development of his or her career. Coaching is a type of on-the-job management development programme that takes place between a worker and his immediate line manager with the aim of enhancing performance and fostering skill development. In contrast, mentoring is a management-led activity for career development in which a more seasoned individual supports and encourages a less seasoned individual in acquiring skills for professional advancement.
Book Synopsis Coaching and Mentoring at Work: Developing Effective Practice by : Mary Connor
Download or read book Coaching and Mentoring at Work: Developing Effective Practice written by Mary Connor and published by McGraw-Hill Education (UK). This book was released on 2017-07-16 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features: Nine key principles of effective coaching and mentoring, showing how to apply them Discussion of differences between coaching and mentoring across different contexts and sectors Ideas about how to be an effective coach or mentor and how to be an effective client Self-development checklists and prompts, and a wealth of interactive case material New chapter on useful approaches and models The Skilled Helper model and how to apply it to coaching and mentoring A range of tried and tested tools and techniques Ethical issues, reflective practice and supervision New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector "So many people think that mentoring is simple – you just pass on what you know from the pinnacle of your wisdom and experience. In fact when well done it is the art that conceals art. Similarly there is an art in making what is not simple sound accessible and do-able, which is exactly what this book does. It breaks the news very gently and very clearly that successful mentoring and coaching is nothing like as easy as it looks, either to be a good mentor or to be a good mentee. Throughout the book the message is clear: being a coach or mentor is very different from the expert helper role familiar to most managers - a lot more difficult and a lot more effective and here is how to do it." Jenny Rogers, Executive Coach and author of Coaching Skills: The Definitive Guide to Being a Coach, Fourth Edition (Open University Press, 2016), UK "The third edition of Coaching & Mentoring at Work has been revised and updated. There are two new chapters: 'Coaching & Mentoring Approaches and Models', and 'Glimpses of Coaches and Mentors at Work'. Readers of the previous editions have valued the focus on effective and ethical practice as well as the clear links between principles, approaches, skills, tools, techniques and interactive case examples. This latest edition continues to be an excellent resource for coaching and mentoring purchasers, providers and students." Gerard Egan, Professor Emeritus, Loyola University, Chicago, USA "It is great to see this new updated edition of Mary Connor and Julia Pokora’s book, which shows how much is developing and changing in this fast moving field." Peter Hawkins, Professor of Leadership, Henley Business School, Chairman of Renewal Associates, author of many books including Creating a Coaching Culture (Open University Press, 2012) and Leadership Team Coaching (2014), UK "This new edition from Connor and Pokora has some new and interesting additions. In the ten years since the first edition, much has happened in the coaching and mentoring world. The highlighting of ethical issues in Part 1 of the book recognises that the coaching and mentoring worlds have become much more aware of ethical concerns. The addition of insights into the variety of models for coaching and mentoring and the practical nature of Part 2 of the book is welcome and the shift of focus in Part 3 to Coach and Mentor Development reflects contemporary debate. Written in a practical and accessible style, this book is a must for those working with coaching and mentoring." Professor Bob Garvey, Managing Partner, The Lio Partnership, UK "When this book was first published in 2007 it immediately became an invaluable reference and source of guidance for the part of my work involved with the development mentoring of engineers and engineering project management professionals. The restructured content and additional material provided by the third edition
Book Synopsis The HeART of Laser-Focused Coaching: A Revolutionary Approach to Masterful Coaching by : Marion Franklin
Download or read book The HeART of Laser-Focused Coaching: A Revolutionary Approach to Masterful Coaching written by Marion Franklin and published by . This book was released on 2019-09-25 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: What would it mean for your coaching if you got right to the heart of the matter - every time? You can. Learn rarely taught tips and concepts that will immediately elevate your coaching while avoiding the common pitfalls. New and experienced coaches alike will benefit greatly from the detailed strategies and wisdom shared from Marion's years of experience. -Cheryl Richardson, NYTimes Bestselling author of Take Time for Your Life Marion Franklin, the Coach's Coach, has been training and mentoring coaches for more than 20 years. Every student she has mentored or taught who sought ACC, PCC, or MCC has gotten their credential using the material in this book designed for all levels of coaches. No matter where you are in your coaching journey, this book has something for you. This book is different because it: Includes brilliant tools for beginner-to-seasoned coaches Offers advanced techniques for developing powerful questions without any lists Provides principles of human behavior that help you quickly identify what's really going on Contains the 25 Themes that underlie every coaching situation and make coaching and questioning much simpler Shares a step-by-step, easy to follow, way to create a shift in perspective Presents 17 strategies that clients unknowingly use that actually work against, not for them Begin using even one or two of the concepts and principles in this book and notice your coaching immediately elevate to a new level. Your clients will notice the difference You will experience this innovative approach to masterful coaching with two full laser-coaching sessions with commentary - much like eavesdropping in on the mind of a master coach. Marion shares unprecedented concepts that will help new coaches and even the most experienced coaches gain new insights and ideas, including a deeper understanding of what they already know. Automatically improve your coaching by applying one rarely known principle. Never feel stuck around what question to ask. Feel more confident by quickly identifying what's really going on. Know exactly what to listen for in every conversation. Discover a simple "2 inquiry" approach that instantly enables you to deepen your curiosity. This book will not only boost your confidence and mastery as a coach, it will enable you to produce sustained results for your clients. I designed this book to not only show you what laser-focused coaching looks, sounds, and feels like, but to show you HOW TO coach for permanent, life-altering change. When using the Laser-Focused approach, you'll be able to: avoid getting seduced by the story ask questions that get right to the heart of the matter have the client do all of the summary know how to create the shift and what to do afterwards recognize the client's underlying pattern and know how to address it and so much more The HeART of Laser-Focused Coaching -- A revolutionary, unprecedented approach makes coaching easier while also enhancing your ability to help clients create deep and profound change. Transform your coaching into something so powerful and life-changing that your coaching consistently flows and becomes effortless.
Book Synopsis Coaching and Mentoring for Business by : Grace McCarthy
Download or read book Coaching and Mentoring for Business written by Grace McCarthy and published by SAGE. This book was released on 2014-03-14 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coaching and Mentoring for Business seeks to go beyond the vast body of skills-based literature that dominates the study of coaching and mentoring and focus on the contribution that coaching can make to the implementation of human resource strategy and organizational strategy. Grace McCarthy includes an introduction to coaching and mentoring theory, then goes on to look at coaching and mentoring skills, and how they may be applied in relation to individual change, coaching and mentoring for leaders and by leaders, coaching and mentoring for strategy, innovation and organisational change, as well as coaching and mentoring in cross-cultural and virtual contexts. Coaching and Mentoring for Business also explores ethical issues in coaching and mentoring before concluding with the evaluation of success in coaching and mentoring and a discussion of emerging issues. Key Features: Vignettes to help readers consolidate their learning by illustrating real life situations Web links to useful academic and professional resources A companion website with PowerPoint slides, a lecturer's guide and self-assessment quizzes available at www.sagepub.co.uk/mccarthy Electronic inspection copies are available for instructors.
Download or read book The Art of Coaching written by Jenny Bird and published by Routledge. This book was released on 2015-09-16 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Coaching is a book to shift thinking and open up new possibilities, to stimulate fresh insight, to adapt to your needs as a coach or manager and to use creatively in practice. Written by two experienced, highly qualified international coaches and supervisors, this creative book offers ideas to use across the range of coaching contexts including leadership, decision making, change and supervision. Combining brand-new, original diagrams with classic models from the learning development and management fields, Jenny Bird and Sarah Gornall have a created a valuable resource for quick reference, instant accessibility and fast learning, built on a strong theoretical base. Each model in the book is explained with a clear, accessible diagram and a simple guide to what it is, how it works and how to put it into action. The text is full of inspiration for applications of the ideas in scenarios based on real coaching practice. The Art of Coaching will be an invaluable companion for coaches looking for new ways of developing awareness with clients, coaching students and trainees, coach supervisors, learning and development professionals and those working in human resource departments.
Book Synopsis The Art of Coaching Workbook by : Elena Aguilar
Download or read book The Art of Coaching Workbook written by Elena Aguilar and published by John Wiley & Sons. This book was released on 2020-10-06 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for getting the most out of The Art of Coaching The Art of Coaching Workbook is the resource you’ve been waiting for to accompany Elena Aguilar’s The Art of Coaching. Ideal for new and novice coaches, as well as for those who have years of coaching under their belt, this workbook will help you improve your coaching skills. This vital companion text includes: Dozens of activities to help you internalize the concepts described in The Art of Coaching Exercises to guide you in identifying your own coaching beliefs, style, and practices Short and lengthy transcripts of coaching conversations Additional examples of key concepts in The Art of Coaching, including the Ladder of Inference and the Coaching Lenses New ideas and information that build on those in The Art of Coaching This workbook is also for those who lead and manage coaches. An entire chapter is dedicated to structures, routines, and practices that are easy to implement in professional development sessions. In addition, a new Transformational Coaching Rubric and other tools for assessment and reflection are included. If you aspire to provide meaningful learning for coaches, and you already have The Art of Coaching, this workbook is all you’ll need.
