The 5 Principles Of Human Performance A Contemporary Update Of The Building Blocks Of Human Performance For The New View Of Safety

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The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety

Author : Todd E. Conklin
Publisher : Independently Published
ISBN 13 : 9781794639140
Total Pages : 134 pages
Book Rating : 4.6/5 (391 download)

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Book Synopsis The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety by : Todd E. Conklin

Download or read book The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety written by Todd E. Conklin and published by Independently Published. This book was released on 2019-01-23 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conklin's book is an interesting and informal discussion with the reader about the 5 Principles of Human Performance principle by principle, chapter by chapter. These 5 theroies about how humans perform in organiations are principles, the building blocks of Human Performance, through which we have established a new way to think about safety and reliability in our worlds. ...and changing the way we think about work is a vital step towards improvement.Work never stops and work is never normal. This idea would scare a mere-mortal manager, but an enlightened leader knows the power of continuous learning and improvement. Work is constantly in motion, therefore learning must continue. Work is never the same, therefore we never really know how work is being done. If we don't know how we perform work how will we know how we can improve?The 5 Principles of Human Performance are, in a sense, a repository of the central values of Human Performance. Keeping these principles at the core of our thinking, training, and practices will allow the basic building blocks of this philosophy to help organizational programs reduce the normal philosophical drift that is present and predictable in all safety programs. Having these espoused principles keeps us all honest and keeps our Human Performance effort on track and successful.

Safety Differently

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 1482242001
Total Pages : 304 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Safety Differently by : Sidney Dekker

Download or read book Safety Differently written by Sidney Dekker and published by CRC Press. This book was released on 2014-06-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu

Ten Questions About Human Error

Author : Sidney Dekker
Publisher : CRC Press
ISBN 13 : 1410612066
Total Pages : 233 pages
Book Rating : 4.4/5 (16 download)

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Book Synopsis Ten Questions About Human Error by : Sidney Dekker

Download or read book Ten Questions About Human Error written by Sidney Dekker and published by CRC Press. This book was released on 2004-12-27 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger transformation that has begun to identify both deep-rooted constraints and new leverage points of views of human factors and system safety. The ten questions about human error are not just questions about human error as a phenomenon, but also about human factors and system safety as disciplines, and where they stand today. In asking these questions and sketching the answers to them, this book attempts to show where current thinking is limited--where vocabulary, models, ideas, and notions are constraining progress. This volume looks critically at the answers human factors would typically provide and compares/contrasts them with current research insights. Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.

Critical Steps

Author : Tony Muschara
Publisher : CRC Press
ISBN 13 : 1000476812
Total Pages : 195 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Critical Steps by : Tony Muschara

Download or read book Critical Steps written by Tony Muschara and published by CRC Press. This book was released on 2021-11-22 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical Steps happen every day at work and at home, purposefully. Work does not happen otherwise. If an operation has the capacity to do work, then it has the capacity to do harm. Work is energy directed by human beings to create value. But people are imperfect—we make mistakes, and sometimes we lose control of the work. Therefore, work is the use of force under conditions of uncertainty. A Critical Step is a human action that will trigger immediate, irreversible, and intolerable harm to an asset, if that action or a preceding action is performed improperly. Whether the human action involves clicking on a link attached to an e-mail message, walking down a flight of stairs with a newborn baby in arms, engaging the clutch on a gasoline-driven chain saw, or administering a medication to a patient in a hospital, these all satisfy the definition of what constitutes critical risks in our daily lives, professionally or personally. The overarching goal of managing Critical Steps is to maximize the success (safety, reliability, productivity, quality, profitability, etc.) of people’s performance in the workplace, to create value for the organization without losing control of built-in hazards necessary to create that value.

Next Generation Safety Leadership

Author : Clive Lloyd
Publisher : CRC Press
ISBN 13 : 1000192725
Total Pages : 97 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Next Generation Safety Leadership by : Clive Lloyd

Download or read book Next Generation Safety Leadership written by Clive Lloyd and published by CRC Press. This book was released on 2020-07-30 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: Next Generation Safety Leadership illustrates practical applications that bring theory to life through case studies and stories from the author's years of experience in high-risk industries. The book provides safety leaders and their organisations with a compelling case for change. A key predictor of safety performance is trust, and its associated components of integrity, ability and benevolence (care). The next generation of safety leaders will take the profession forward by creating trust and psychological safety. The book provides safety leaders with actionable goals to enable positive change and translates academic languages into practical applications. It leaves the reader with a clear strategy to move forward in developing a safety plan and utilizes stories, humor, and case studies set in high-risk industries. Written primarily for the safety community and can be used to influence day to day safety operations in high-risk organisations.

The 8 Habits of a Highly Effective Safety Culture

Author : Rod Courtney
Publisher : Gatekeeper Press
ISBN 13 : 1662926197
Total Pages : 122 pages
Book Rating : 4.6/5 (629 download)

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Book Synopsis The 8 Habits of a Highly Effective Safety Culture by : Rod Courtney

Download or read book The 8 Habits of a Highly Effective Safety Culture written by Rod Courtney and published by Gatekeeper Press. This book was released on 2022-08-19 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: An industry professional for over 30 years, Rod hopes to help others learn from his mistakes and avoid the “Safety Cop” mentality. The process of authoring The 8 Habits of a Highly Effective Safety Culture began in 2004 and has taken numerous years to develop the courage to put pen to paper. All cultures evolve and a safety culture is no different. These eight habits will change as industries change and as people change. However, six of the eight habits remain the same today as in 2004. The two habits that did evolve, #6 and #7, were due to progress in Human Performance Based programs. This book assembles all the information you need to create a just and sustainable safety culture all in one place. The goal is to make it safe for your employees to fail, because failure is inevitable as long as humans are involved.

The Field Guide to Human Error Investigations

Author : Sidney Dekker
Publisher : Routledge
ISBN 13 : 1351786032
Total Pages : 137 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis The Field Guide to Human Error Investigations by : Sidney Dekker

Download or read book The Field Guide to Human Error Investigations written by Sidney Dekker and published by Routledge. This book was released on 2017-11-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2002: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion. The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to "reverse engineer" human error, which, like any other componant, needs to be put back together in a mishap investigation.

Risk-Based Thinking

Author : Tony Muschara
Publisher : Routledge
ISBN 13 : 1351400169
Total Pages : 341 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Risk-Based Thinking by : Tony Muschara

Download or read book Risk-Based Thinking written by Tony Muschara and published by Routledge. This book was released on 2017-11-13 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Society at large tends to misunderstand what safety is all about. It is not just the absence of harm. When nothing bad happens over a period of time, how do you know you are safe? In reality, safety is what you and your people do moment by moment, day by day to protect assets from harm and to control the hazards inherent in your operations. This is the purpose of risk-based thinking, the key element of the six building blocks of Human and Organizational Performance (H&OP). Generally, H&OP provides a risk-based approach to managing human performance in operations. But, specifically, risk-based thinking enables foresight and flexibility—even when surprised—to do what is necessary to protect assets from harm but also achieve mission success despite ongoing stresses or shocks to the operation. Although you cannot prepare for every adverse scenario, you can be ready for almost anything. When risk-based thinking is integrated into the DNA of an organization’s way of doing business, people will be ready for most unexpected situations. Eventually, safety becomes a core value, not a priority to be negotiated with others depending on circumstances. This book provides a coherent perspective on what executives and line managers within operational environments need to focus on to efficiently and effectively control, learn, and adapt.

Human Factors Handbook for Process Plant Operations

Author : CCPS (Center for Chemical Process Safety)
Publisher : John Wiley & Sons
ISBN 13 : 1119640490
Total Pages : 462 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Human Factors Handbook for Process Plant Operations by : CCPS (Center for Chemical Process Safety)

Download or read book Human Factors Handbook for Process Plant Operations written by CCPS (Center for Chemical Process Safety) and published by John Wiley & Sons. This book was released on 2022-04-26 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Factors Handbook for Process Plant Operations Provides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks Human Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they do—and how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. Human Factors Handbook for Process Plant Operations guides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, this easy-to-use handbook uses real-world anecdotes and case studies to demonstrate effective training and learning, task planning, communications, emergency response, risk and error management, and more. Throughout the text, the authors offer valuable insights into why people make mistakes while providing advice on how to help workers perform their process operational tasks successfully. Explains all essential Human Factors concepts and knowledge with clear descriptions and illustrative examples Offers actionable advice and models of good practice that can be applied to design, process operations, start-ups and shut-downs, and maintenance Addresses job aids, equipment design, competence, task support, non-technical skills, working with contractors, and managing change Discusses how lack of Human Factors considerations during the engineering design phase can adversely affect safety and performance Describes how to use indicators to both recognize and learn from human error and performance issues Written by highly experienced operating and maintenance personnel, Human Factors Handbook for Process Plant Operations is an indispensable resource for everyone involved with defining, planning, training, and managing process operations, maintenance, and emergency response in the food, pharmaceutical, chemical, petroleum, and refining industries. The missions of both the CCPS and EI include developing and disseminating knowledge, skills and good practices to protect people, the environment, and property by bringing the best knowledge and practices to industry, academia, governments and the public around the world through collective wisdom, tools, training and expertise. The CCPS, an industrial technology alliance of the American Institute of Chemical Engineers (AIChE), has been at the forefront of documenting and sharing important process safety risk assessment methodologies for more than 35 years and has published over 100 books in its process safety guidelines and process safety concept book series. The EI’s Technical Work Program addresses the depth and breadth of the energy sector from fuels and fuels distribution to health and safety, sustainability and the environment. The EI program provides cost-effective, value-adding knowledge on key current and future international issues affecting those in the energy sector.

The Relationship Factor in Safety Leadership

Author : Rosa Antonia Carrillo
Publisher : Routledge
ISBN 13 : 0429614209
Total Pages : 126 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis The Relationship Factor in Safety Leadership by : Rosa Antonia Carrillo

Download or read book The Relationship Factor in Safety Leadership written by Rosa Antonia Carrillo and published by Routledge. This book was released on 2019-07-11 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the core of The Relationship Factor in Safety Leadership are eight beliefs about human nature that are common to leaders who successfully communicate that safety is important while meeting business results. Using stories and business language the book explains how to create and recover important stakeholder relationships by setting priorities and taking action based on these beliefs. The beliefs are based on the author’s 25 years of experience supporting operational and safety leaders with successful and unsuccessful change efforts in pharmaceutical, nuclear, mining, manufacturing and power generation. The author also offers compelling evidence from many social and scientific disciplines that support the conclusion that satisfying our need for relationship is a major motivator. The Five Orientations Model offers a perspective on solving complex problems when confronted with multiple demands. The book provides managers and supervisors with the motivation to build relationships and points to the conditions needed for success. It also describes a process to take united action but retain the flexibility to change course as necessary. The book is written for managers and leaders, at all levels, concerned with occupational health and safety, and wishing to learn how to leverage relationships to achieve higher employee engagement and performance.

Process Safety

Author : Pol Hoorelbeke
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110632136
Total Pages : 362 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis Process Safety by : Pol Hoorelbeke

Download or read book Process Safety written by Pol Hoorelbeke and published by Walter de Gruyter GmbH & Co KG. This book was released on 2021-05-10 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author describes the history of industrial safety and the emergence of process safety as an engineering discipline in the 20th century. The book sheds light on the difference between:

The Practice of Learning Teams

Author : Glynis McCarthy
Publisher :
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.6/5 (653 download)

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Book Synopsis The Practice of Learning Teams by : Glynis McCarthy

Download or read book The Practice of Learning Teams written by Glynis McCarthy and published by . This book was released on 2020-08 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning Teams from Dr Todd Conklin, PhD, are part of a way of looking at safety, quality and operational excellence differently by a facilitated approach to worker engagement and supporting the empowerment of people to own safety, quality or operational excellence. A Learning Team is notable because it encourages organizations to obtain and consider different perspectives and angles of functional diversity to define a problem in a group context. The different perspectives that emerge from a Learning Team group demonstrate that no one person holds all the knowledge needed to solve complex problems.A Learning Team involves facilitated engagement (using a facilitator) with workers to understand and then learn from the opportunities that are presented by:1) Everyday successful and safe work (Everyday Learning Teams)2) Events or incidents that could have or did harm workers (Event Learning Teams)3) Introduction of changes (Management of change) that could affect worker safety (Periodic Learning Teams).Learning Teams support both worker learning and organizational learning by allowing the different stakeholders groups to understand better what, when, how, and why, people do things differently rather than following formal, written procedures or systems. By understanding what is necessary to make sure things go right, it is possible to focus on ensuring that factors which make things go right are present in the workplace every day. In the book Dr Todd Conklin states: "The Practice of Learning Teams will become a powerful resource in changing the way organizations learn and improve their operations. This book is easy to read and full of great concepts that can be used as soon as you read them. I love a book where you read an idea in the morning and try the same idea that very afternoon."This book has been written to act as a guide on how to:1) Integrate Learning Teams into your organization2) Improve worker learning and build critical thinking skills for workers in their everyday work3) Improve organizational learning using Learning Teams4) Become an effective Learning Teams facilitator by understanding what core capabilities and competencies are neededThroughout this book, we will explore examples of applications of Learning Teams in safety, quality and operational excellence.As the reader, you will gain additional knowledge and understanding about Learning Teams in the context of:1) The expected outcomes of a Learning Team2) Where you are at and how you become an effective Learning Team facilitator3) Learning about what makes a successful Learning Team4) When you can use a Learning Team to build and improve worker knowledge5) When you can use a Learning Team to build and improve organizational knowledge6) An opportunity to see the different contexts in which a Learning Team can add value7) Reflecting and learning from real-life experiences where Learning Teams have been successful, and considering the pitfalls that make them less effective.

A Life in Error

Author : Professor James Reason
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1472418417
Total Pages : 151 pages
Book Rating : 4.4/5 (724 download)

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Book Synopsis A Life in Error by : Professor James Reason

Download or read book A Life in Error written by Professor James Reason and published by Ashgate Publishing, Ltd.. This book was released on 2013-11-01 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: This succinct but absorbing book covers the main way stations on James Reason’s 40-year journey in pursuit of the nature and varieties of human error. He presents an engrossing and very personal perspective, offering the reader exceptional insights, wisdom and wit as only James Reason can. A Life in Error charts the development of his seminal and hugely influential work from its original focus on individual cognitive psychology through the broadening of scope to embrace social, organizational and systemic issues.

Converging Technologies for Improving Human Performance

Author : Mihail C. Roco
Publisher : Springer Science & Business Media
ISBN 13 : 9401703590
Total Pages : 477 pages
Book Rating : 4.4/5 (17 download)

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Book Synopsis Converging Technologies for Improving Human Performance by : Mihail C. Roco

Download or read book Converging Technologies for Improving Human Performance written by Mihail C. Roco and published by Springer Science & Business Media. This book was released on 2013-04-17 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: M. C. Roco and W.S. Bainbridge In the early decades of the 21st century, concentrated efforts can unify science based on the unity of nature, thereby advancing the combination of nanotechnology, biotechnology, information technology, and new technologies based in cognitive science. With proper attention to ethical issues and societal needs, converging in human abilities, societal technologies could achieve a tremendous improvement outcomes, the nation's productivity, and the quality of life. This is a broad, cross cutting, emerging and timely opportunity of interest to individuals, society and humanity in the long term. The phrase "convergent technologies" refers to the synergistic combination of four major "NBIC" (nano-bio-info-cogno) provinces of science and technology, each of which is currently progressing at a rapid rate: (a) nanoscience and nanotechnology; (b) biotechnology and biomedicine, including genetic engineering; (c) information technology, including advanced computing and communications; (d) cognitive science, including cognitive neuroscience. Timely and Broad Opportunity. Convergence of diverse technologies is based on material unity at the nanoscale and on technology integration from that scale.

Safety-II in Practice

Author : Erik Hollnagel
Publisher : Taylor & Francis
ISBN 13 : 135178076X
Total Pages : 130 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis Safety-II in Practice by : Erik Hollnagel

Download or read book Safety-II in Practice written by Erik Hollnagel and published by Taylor & Francis. This book was released on 2017-07-14 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Safety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this ‘freedom’. But as socio-technical systems steadily have become larger and less tractable, this has become harder to do. Resilience engineering pointed out from the very beginning that resilient performance - an organisation’s ability to function as required under expected and unexpected conditions alike – required more than the prevention of incidents and accidents. This developed into a new interpretation of safety (Safety-II) and consequently a new form of safety management. Safety-II changes safety management from protective safety and a focus on how things can go wrong, to productive safety and a focus on how things can and do go well. For Safety-II, the aim is not just the elimination of hazards and the prevention of failures and malfunctions but also how best to develop an organisation’s potentials for resilient performance – the way it responds, monitors, learns, and anticipates. That requires models and methods that go beyond the Safety-I toolbox. This book introduces a comprehensive approach for the management of Safety-II, called the Resilience Assessment Grid (RAG). It explains the principles of the RAG and how it can be used to develop the resilience potentials. The RAG provides four sets of diagnostic and formative questions that can be tailored to any organisation. The questions are based on the principles of resilience engineering and backed by practical experience from several domains. Safety-II in Practice is for both the safety professional and academic reader. For the professional, it presents a workable method (RAG) for the management of Safety-II, with a proven track record. For academic and student readers, the book is a concise and practical presentation of resilience engineering.

Safety-I and Safety-II

Author : Erik Hollnagel
Publisher : CRC Press
ISBN 13 : 1317059794
Total Pages : 167 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Safety-I and Safety-II by : Erik Hollnagel

Download or read book Safety-I and Safety-II written by Erik Hollnagel and published by CRC Press. This book was released on 2018-04-17 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Safety has traditionally been defined as a condition where the number of adverse outcomes was as low as possible (Safety-I). From a Safety-I perspective, the purpose of safety management is to make sure that the number of accidents and incidents is kept as low as possible, or as low as is reasonably practicable. This means that safety management must start from the manifestations of the absence of safety and that - paradoxically - safety is measured by counting the number of cases where it fails rather than by the number of cases where it succeeds. This unavoidably leads to a reactive approach based on responding to what goes wrong or what is identified as a risk - as something that could go wrong. Focusing on what goes right, rather than on what goes wrong, changes the definition of safety from ’avoiding that something goes wrong’ to ’ensuring that everything goes right’. More precisely, Safety-II is the ability to succeed under varying conditions, so that the number of intended and acceptable outcomes is as high as possible. From a Safety-II perspective, the purpose of safety management is to ensure that as much as possible goes right, in the sense that everyday work achieves its objectives. This means that safety is managed by what it achieves (successes, things that go right), and that likewise it is measured by counting the number of cases where things go right. In order to do this, safety management cannot only be reactive, it must also be proactive. But it must be proactive with regard to how actions succeed, to everyday acceptable performance, rather than with regard to how they can fail, as traditional risk analysis does. This book analyses and explains the principles behind both approaches and uses this to consider the past and future of safety management practices. The analysis makes use of common examples and cases from domains such as aviation, nuclear power production, process management and health care. The final chapters explain the theoret

Crossing the Quality Chasm

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309072808
Total Pages : 360 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-08-19 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.