Telephone Survey Methodology

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Advances in Telephone Survey Methodology

Author : James M. Lepkowski
Publisher : John Wiley & Sons
ISBN 13 : 0471745316
Total Pages : 700 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Advances in Telephone Survey Methodology by : James M. Lepkowski

Download or read book Advances in Telephone Survey Methodology written by James M. Lepkowski and published by John Wiley & Sons. This book was released on 2007-11-27 with total page 700 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and comprehensive collaboration providing insight on future approaches to telephone survey methodology Over the past fifteen years, advances in technology have transformed the field of survey methodology, from how interviews are conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is an all—encompassing and authoritative resource that presents a theoretical, methodological, and statistical treatment of current practices while also establishing a discussion on how state—of—the—art developments in telecommunications have and will continue to revolutionize the telephone survey process. Seventy—five prominent international researchers and practitioners from government, academic, and private sectors have collaborated on this pioneering volume to discuss basic survey techniques and introduce the future directions of the telephone survey. Concepts and findings are organized in four parts—sampling and estimation, data collection, operations, and nonresponse—equipping the reader with the needed practical applications to approach issues such as choice of target population, sample design, questionnaire construction, interviewing training, and measurement error. The book also introduces important topics that have been overlooked in previous literature, including: The impact of mobile telephones on telephone surveys and the rising presence of mobile—only households worldwide The design and construction of questionnaires using Computer Assisted Telephone Interviewing (CATI) software The emerging use of wireless communication and Voice over Internet Protocol (VoIP) versus the telephone Methods for measuring and improving interviewer performance and productivity Privacy, confidentiality, and respondent burden as main factors in telephone survey nonresponse Procedures for the adjustment of nonresponse in telephone surveys In—depth reviews of the literature presented along with a full bibliography, assembled from references throughout the world Advances in Telephone Survey Methodology is an indispensable reference for survey researchers and practitioners in almost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. This book also serves as an excellent text for courses and seminars on survey methods at the undergraduate and graduate levels.

Telephone Survey Methodology

Author : Robert M. Groves
Publisher : John Wiley & Sons
ISBN 13 : 9780471209560
Total Pages : 608 pages
Book Rating : 4.2/5 (95 download)

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Book Synopsis Telephone Survey Methodology by : Robert M. Groves

Download or read book Telephone Survey Methodology written by Robert M. Groves and published by John Wiley & Sons. This book was released on 2001-10-03 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: - Thema des Buches sind methodische Ansätze für telefonische Umfragen - geschrieben von international tätigen Fachleuten aus Privatwirtschaft, Behörden und Forschungseinrichtungen (USA, Europa, Australien) - alle wichtigen Teilbereiche einer Umfrage werden ausführlich abgehandelt: Wahl der Zielgruppe, Zusammenstellung des Fragebogens, Interviewverfahren, Fehlerabschätzung usw. - ausführliche Literaturübersicht - Angaben zu gesetzlichen Rahmenbedingungen sowie zur Nutzung des Computers beim Interview (Computer Assisted Telephone Interviewing)

Telephone Survey Methods

Author : Paul J. Lavrakas
Publisher : SAGE Publications, Incorporated
ISBN 13 : 9780803926349
Total Pages : 164 pages
Book Rating : 4.9/5 (263 download)

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Book Synopsis Telephone Survey Methods by : Paul J. Lavrakas

Download or read book Telephone Survey Methods written by Paul J. Lavrakas and published by SAGE Publications, Incorporated. This book was released on 1987-05-01 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lavrakas presents an applied approach to conducting telephone surveys. He details a highly routinized process for planning and implementing telephone surveys that produces quality data. Telephone Survey Methods focuses on sampling, selection and supervision - topics not covered in depth in existing texts. It is ideal for organizations and agencies who want to conduct a survey and have little knowledge of where to begin and how to proceed.

Internet, Phone, Mail, and Mixed-Mode Surveys

Author : Don A. Dillman
Publisher : John Wiley & Sons
ISBN 13 : 1118456149
Total Pages : 532 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Internet, Phone, Mail, and Mixed-Mode Surveys by : Don A. Dillman

Download or read book Internet, Phone, Mail, and Mixed-Mode Surveys written by Don A. Dillman and published by John Wiley & Sons. This book was released on 2014-08-18 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic survey design reference, updated for the digital age For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets, and the use of do-it-yourself surveys, and Dillman's unique Tailored Design Method is also thoroughly explained. This invaluable resource is crucial for any researcher seeking to increase response rates and obtain high-quality feedback from survey questions. Consistent with current emphasis on the visual and aural, the new edition is complemented by copious examples within the text and accompanying website. This heavily revised Fourth Edition includes: Strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer it How and when to use mail, telephone, and Internet surveys to maximum advantage Proven techniques to increase response rates Guidance on how to obtain high-quality feedback from mail, electronic, and other self-administered surveys Direction on how to construct effective questionnaires, including considerations of layout The effects of sponsorship on the response rates of surveys Use of capabilities provided by newly mass-used media: interactivity, presentation of aural and visual stimuli. The Fourth Edition reintroduces the telephone—including coordinating land and mobile. Grounded in the best research, the book offers practical how-to guidelines and detailed examples for practitioners and students alike.

Telephone Survey Methods and Practices

Author : Joseph J. Leon
Publisher : Streamline Surveys Inc.
ISBN 13 : 9780966816525
Total Pages : 162 pages
Book Rating : 4.8/5 (165 download)

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Book Synopsis Telephone Survey Methods and Practices by : Joseph J. Leon

Download or read book Telephone Survey Methods and Practices written by Joseph J. Leon and published by Streamline Surveys Inc.. This book was released on 2005-02 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written in a user-friendly style for those who desire to conduct valid and reliable telephone surveys. Includes chapters on the business of telephone surveys, ethics, sampling, instrument design, data collection procedures, data analysis and chart presentation.

International Handbook of Survey Methodology

Author : Edith D. de Leeuw
Publisher : Routledge
ISBN 13 : 113691062X
Total Pages : 560 pages
Book Rating : 4.1/5 (369 download)

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Book Synopsis International Handbook of Survey Methodology by : Edith D. de Leeuw

Download or read book International Handbook of Survey Methodology written by Edith D. de Leeuw and published by Routledge. This book was released on 2012-10-12 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking into account both traditional and emerging modes, this comprehensive new Handbook covers all major methodological and statistical issues in designing and analyzing surveys. With contributions from the world's leading survey methodologists and statisticians, this invaluable new resource provides guidance on collecting survey data and creating meaningful results. Featuring examples from a variety of countries, the book reviews such things as how to deal with sample designs, write survey questions, and collect data on the Internet. A thorough review of the procedures associated with multiple modes of collecting sample survey information and applying that combination of methods that fit the situation best is included. The International Handbook of Survey Methodology opens with the foundations of survey design, ranging from sources of error, to ethical issues. This is followed by a section on design that reviews sampling challenges and tips on writing and testing questions for multiple methods. Part three focuses on data collection, from face-to-face interviews, to Internet and interactive voice response, to special challenges involved in mixing these modes within one survey. Analyzing data from both simple and complex surveys is then explored, as well as procedures for adjusting data. The book concludes with a discussion of maintaining quality. Intended for advanced students and researchers in the behavioral, social, and health sciences, this "must have" resource will appeal to those interested in conducting or using survey data from anywhere in the world, especially those interested in comparing results across countries. The book also serves as a state-of-the-art text for graduate level courses and seminars on survey methodology. A companion website contains additional readings and examples.

Survey Methodology

Author : Robert M. Groves
Publisher : John Wiley & Sons
ISBN 13 : 1118211340
Total Pages : 487 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Survey Methodology by : Robert M. Groves

Download or read book Survey Methodology written by Robert M. Groves and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the First Edition: "The book makes a valuable contribution by synthesizing current research and identifying areas for future investigation for each aspect of the survey process." —Journal of the American Statistical Association "Overall, the high quality of the text material is matched by the quality of writing . . ." —Public Opinion Quarterly ". . . it should find an audience everywhere surveys are being conducted." —Technometrics This new edition of Survey Methodology continues to provide a state-of-the-science presentation of essential survey methodology topics and techniques. The volume's six world-renowned authors have updated this Second Edition to present newly emerging approaches to survey research and provide more comprehensive coverage of the major considerations in designing and conducting a sample survey. Key topics in survey methodology are clearly explained in the book's chapters, with coverage including sampling frame evaluation, sample design, development of questionnaires, evaluation of questions, alternative modes of data collection, interviewing, nonresponse, post-collection processing of survey data, and practices for maintaining scientific integrity. Acknowledging the growing advances in research and technology, the Second Edition features: Updated explanations of sampling frame issues for mobile telephone and web surveys New scientific insight on the relationship between nonresponse rates and nonresponse errors Restructured discussion of ethical issues in survey research, emphasizing the growing research results on privacy, informed consent, and confidentiality issues The latest research findings on effective questionnaire development techniques The addition of 50% more exercises at the end of each chapter, illustrating basic principles of survey design An expanded FAQ chapter that addresses the concerns that accompany newly established methods Providing valuable and informative perspectives on the most modern methods in the field, Survey Methodology, Second Edition is an ideal book for survey research courses at the upper-undergraduate and graduate levels. It is also an indispensable reference for practicing survey methodologists and any professional who employs survey research methods.

Telephone Survey Methods

Author : Paul J. Lavrakas
Publisher : SAGE Publications, Incorporated
ISBN 13 : 9780803953062
Total Pages : 192 pages
Book Rating : 4.9/5 (53 download)

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Book Synopsis Telephone Survey Methods by : Paul J. Lavrakas

Download or read book Telephone Survey Methods written by Paul J. Lavrakas and published by SAGE Publications, Incorporated. This book was released on 1993-07-09 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: What quality control methods can be used most effectively to structure and monitor interviews and convert refusals? What telephone numbers should be used in random digit dialling? How can eligible respondents be chosen and their cooperation secured? Addressing these and other survey issues, this book offers researchers a guide to thinking about and executing telephone surveys from generating phone numbers to structuring the work of interviewers and supervisors. New to this edition are a focus on the total survey error concept, a comparison of CATI (computer-assisted telephone interviews) with PAPI (paper and pencil inventory) procedures, mixed-mode surveys and new telecommunication technologies. In addition, the book covers such topics as h

Telephone Surveys in Europe

Author : Sabine Häder
Publisher : Springer Science & Business Media
ISBN 13 : 364225411X
Total Pages : 326 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Telephone Surveys in Europe by : Sabine Häder

Download or read book Telephone Surveys in Europe written by Sabine Häder and published by Springer Science & Business Media. This book was released on 2012-02-15 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first part of this book deals with the coverage of landline and mobile phones in Europe. It presents an overview of the coverage and the use of phones as well as the resulting strategies for telephone surveys. The second part addresses the challenge of so-called “mobile‐only” households for survey research. Numerous statisticians present new sampling strategies like dual frame designs and findings of current projects. In dual frame designs, respondents are contacted both via mobile phone and landline. The third part focuses on the usage of mobile phones in the general population, while the fourth part of examines if different modes of data collection (mobile vs. landline) have an impact on the response quality. The last part analyses the first chapter and offers suggestions and advice on how to conduct surveys and polls, in both academic and market research.

Advances in Telephone Survey Methodology

Author : James M. Lepkowski
Publisher : John Wiley & Sons
ISBN 13 : 0470173394
Total Pages : 704 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Advances in Telephone Survey Methodology by : James M. Lepkowski

Download or read book Advances in Telephone Survey Methodology written by James M. Lepkowski and published by John Wiley & Sons. This book was released on 2007-11-09 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and comprehensive collaboration providing insight on future approaches to telephone survey methodology Over the past fifteen years, advances in technology have transformed the field of survey methodology, from how interviews are conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is an all—encompassing and authoritative resource that presents a theoretical, methodological, and statistical treatment of current practices while also establishing a discussion on how state—of—the—art developments in telecommunications have and will continue to revolutionize the telephone survey process. Seventy—five prominent international researchers and practitioners from government, academic, and private sectors have collaborated on this pioneering volume to discuss basic survey techniques and introduce the future directions of the telephone survey. Concepts and findings are organized in four parts—sampling and estimation, data collection, operations, and nonresponse—equipping the reader with the needed practical applications to approach issues such as choice of target population, sample design, questionnaire construction, interviewing training, and measurement error. The book also introduces important topics that have been overlooked in previous literature, including: The impact of mobile telephones on telephone surveys and the rising presence of mobile—only households worldwide The design and construction of questionnaires using Computer Assisted Telephone Interviewing (CATI) software The emerging use of wireless communication and Voice over Internet Protocol (VoIP) versus the telephone Methods for measuring and improving interviewer performance and productivity Privacy, confidentiality, and respondent burden as main factors in telephone survey nonresponse Procedures for the adjustment of nonresponse in telephone surveys In—depth reviews of the literature presented along with a full bibliography, assembled from references throughout the world Advances in Telephone Survey Methodology is an indispensable reference for survey researchers and practitioners in almost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. This book also serves as an excellent text for courses and seminars on survey methods at the undergraduate and graduate levels.

Survey Research Methods

Author : Floyd J. Fowler
Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Survey Research Methods by : Floyd J. Fowler

Download or read book Survey Research Methods written by Floyd J. Fowler and published by SAGE Publications, Incorporated. This book was released on 1984-08 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Textbook on survey research methods for use in social research - covers data collecting, samples, mail surveys, questionnaires, interviewing, data processing, ethics, errors, etc. References.

Survey Research by Telephone

Author : James H. Frey
Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Survey Research by Telephone by : James H. Frey

Download or read book Survey Research by Telephone written by James H. Frey and published by SAGE Publications, Incorporated. This book was released on 1989-07 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The telephone survey is now the dominant survey technique. When the first edition of this volume was published, many researchers were making the transition from mail to face-to-face interviewing to telephone surveys. However, much material from the first edition remains applicable today. Additional material in this second edition includes a summary of changes in telephone surveys that have occurred during the last five years. The author also analyzes the comparative advantages and disadvantages of mail, face-to-face and telephone surveys, and discusses the legal and ethical dilemmas raised by technological and methodological developments in telephone survey research.

Studies of Welfare Populations

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309076234
Total Pages : 538 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Studies of Welfare Populations by : National Research Council

Download or read book Studies of Welfare Populations written by National Research Council and published by National Academies Press. This book was released on 2002-01-20 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, a companion to Evaluating Welfare Reform in an Era of Transition, is a collection of papers on data collection issues for welfare and low-income populations. The papers on survey issues cover methods for designing surveys taking into account nonresponse in advance, obtaining high response rates in telephone surveys, obtaining high response rates in in-person surveys, the effects of incentive payments, methods for adjusting for missing data in surveys of low-income populations, and measurement error issues in surveys, with a special focus on recall error. The papers on administrative data cover the issues of matching and cleaning, access and confidentiality, problems in measuring employment and income, and the availability of data on children. The papers on welfare leavers and welfare dynamics cover a comparison of existing welfare leaver studies, data from the state of Wisconsin on welfare leavers, and data from the National Longitudinal Survey of Youth used to construct measures of heterogeneity in the welfare population based on the recipient's own welfare experience. A final paper discusses qualitative data.

Telephone Interviewing

Author :
Publisher :
ISBN 13 :
Total Pages : 82 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Telephone Interviewing by :

Download or read book Telephone Interviewing written by and published by . This book was released on 1981 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Role of Telephone Data Collection in Federal Statistics

Author : United States. Federal Committee on Statistical Methodology. Subcommittee on the Role of Telephone, Mail, and Personal Interviews in Federal Statistics
Publisher :
ISBN 13 :
Total Pages : 74 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis The Role of Telephone Data Collection in Federal Statistics by : United States. Federal Committee on Statistical Methodology. Subcommittee on the Role of Telephone, Mail, and Personal Interviews in Federal Statistics

Download or read book The Role of Telephone Data Collection in Federal Statistics written by United States. Federal Committee on Statistical Methodology. Subcommittee on the Role of Telephone, Mail, and Personal Interviews in Federal Statistics and published by . This book was released on 1984 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Collected Works of Robert M. Groves, 6 Book Set

Author : Robert M. Groves
Publisher : Wiley
ISBN 13 : 9780470556023
Total Pages : 0 pages
Book Rating : 4.5/5 (56 download)

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Book Synopsis The Collected Works of Robert M. Groves, 6 Book Set by : Robert M. Groves

Download or read book The Collected Works of Robert M. Groves, 6 Book Set written by Robert M. Groves and published by Wiley. This book was released on 2009-06-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This set features: Survey Methodology, Second Edition by Robert M. Groves, Floyd J. Fowler, Jr., Mick P. Couper, James M. Lepkowski, Eleanor Singer, Roger Tourangeau (978-0-470-46546-2) Nonresponse in Household Interview Surveys by Robet M. Groves and Mick P. Couper (978-0-471-18245-0) Telephone Survey Methodology by Robert M. Groves, Paul P. Biemer, Lars E. Lyberg, James T. Massey, William L. Nicholls, II, and Joseph Waksberg (Editors) (978-0-471209560) Survey Nonresponse by Robert M. Groves, Don A. Dillman, John L. Eltinge, Roderick J. A. Little (978-0-471396277) Survey Errors and Survey Costs by Robert M. Groves (978-0-471-67851-9) Measurement Errors in Surveys by Paul P. Biemer, Robert M. Groves, Lars E. Lyberg, Nancy A. Mathiowetz, and Seymour Sudman (Editors) (978-0-471-69280-5)

Sexual Behaviour and Risks of HIV Infection

Author : Michel Hubert
Publisher : Publications Fac St Louis
ISBN 13 : 9782802800774
Total Pages : 158 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis Sexual Behaviour and Risks of HIV Infection by : Michel Hubert

Download or read book Sexual Behaviour and Risks of HIV Infection written by Michel Hubert and published by Publications Fac St Louis. This book was released on 1990 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Centre d'études sociologiques of the Facultés universitaires Saint-Louis has been selected to participate in the 4th Medical and Health Research Programme of the European Communities by launching a " concerted action " programme on " Sexual Behaviour and Risks of HIV Infection ". These are the proceedings of a workshop that was held in Brussels on 5 to 7 April 1989. Its objectives were to discuss with representatives from about twenty potential collaborating centres a proposal for a concerted action programme and to engage in preliminary scientific exchanges on the main aspects of the proposed research programme.