Supervision in the Hospitality Industry, Textbook and NRAEF Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471313656
Total Pages : 106 pages
Book Rating : 4.3/5 (136 download)

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Book Synopsis Supervision in the Hospitality Industry, Textbook and NRAEF Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Textbook and NRAEF Workbook written by Jack E. Miller and published by Wiley. This book was released on 2002-09-10 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119251958
Total Pages : 400 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2015-12-29 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Supervision in the Hospitality Industry, Student Workbook

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Author :
Publisher : Wiley
ISBN 13 : 9780471413059
Total Pages : 84 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Workbook by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Student Workbook written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of the most successful textbook in supervision for the hospitality industry covers current topics such as managing a diverse workforce, and is reorganized into three sections focusing on leadership, human resources, and management.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119749204
Total Pages : 400 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2020-12-10 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley and Sons
ISBN 13 : 0470077832
Total Pages : 513 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley and Sons. This book was released on 2009-01-09 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: Order of authors reversed on previous eds.

Supervision in the Hospitality Industry

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Author :
Publisher : Wiley
ISBN 13 : 9780471442035
Total Pages : 0 pages
Book Rating : 4.4/5 (42 download)

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Book Synopsis Supervision in the Hospitality Industry by : National Restaurant Association, Educational Foundation Staff

Download or read book Supervision in the Hospitality Industry written by National Restaurant Association, Educational Foundation Staff and published by Wiley. This book was released on 1998-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry (AHLEI)

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Author :
Publisher : Pearson Higher Ed
ISBN 13 : 0133475328
Total Pages : 407 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Supervision in the Hospitality Industry (AHLEI) by : Raphael R. Kavanaugh

Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Pearson Higher Ed. This book was released on 2013-05-03 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA

Successful Hospitality Supervision, Third Edition

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Author :
Publisher :
ISBN 13 : 9781883904906
Total Pages : 73 pages
Book Rating : 4.9/5 (49 download)

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Book Synopsis Successful Hospitality Supervision, Third Edition by :

Download or read book Successful Hospitality Supervision, Third Edition written by and published by . This book was released on 1998 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to be used with the textbook, Supervision in the hospitality industry, third edition, by Jack E. Miller, Mary Porter, nd Karen Eich Drummond, published by John Wiley & Sons, c1998.

Supervision in the Hospitality Industry, Student Study Guide

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Author :
Publisher : Wiley
ISBN 13 : 9781119148470
Total Pages : 0 pages
Book Rating : 4.1/5 (484 download)

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Book Synopsis Supervision in the Hospitality Industry, Student Study Guide by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Student Study Guide written by John R. Walker and published by Wiley. This book was released on 2016-02-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the Student Study Guide to Accompany Supervision in the Hospitality Industry, 8th Edition. Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.

Hospitality Employee Management and Supervision

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

Hospitality Supervision and Leadership Level 3

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Author :
Publisher : Hodder Education
ISBN 13 : 1471847535
Total Pages : 383 pages
Book Rating : 4.4/5 (718 download)

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Book Synopsis Hospitality Supervision and Leadership Level 3 by : Patricia Paskins

Download or read book Hospitality Supervision and Leadership Level 3 written by Patricia Paskins and published by Hodder Education. This book was released on 2015-07-31 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Supervision in the Hospitality Industry, Third Edition and NRAEF Workbook Package

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Author :
Publisher : Wiley
ISBN 13 : 9780471442349
Total Pages : 0 pages
Book Rating : 4.4/5 (423 download)

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Book Synopsis Supervision in the Hospitality Industry, Third Edition and NRAEF Workbook Package by : Jack E. Miller

Download or read book Supervision in the Hospitality Industry, Third Edition and NRAEF Workbook Package written by Jack E. Miller and published by Wiley. This book was released on 1998-06-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Student Package

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Author :
Publisher : Wiley
ISBN 13 : 9781119195665
Total Pages : pages
Book Rating : 4.1/5 (956 download)

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Book Synopsis Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Student Package by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Eighth Edition WileyPLUS LMS Student Package written by John R. Walker and published by Wiley. This book was released on 2016-03-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 139424469X
Total Pages : 421 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Supervision in the Hospitality Industry by : John R. Walker

Download or read book Supervision in the Hospitality Industry written by John R. Walker and published by John Wiley & Sons. This book was released on 2024-07-02 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: A thorough, accessible handbook for leadership in a vital industry Supervision in the Hospitality Industry: Leading Human Resources, Tenth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers: The impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more The importance of recognizing and practicing cross-cultural diversity and interaction A balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates Employee assistance programs A wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals

Supervision in the Hospitality Industry, 7e with Student Study Guide Set

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Author :
Publisher :
ISBN 13 : 9781118290644
Total Pages : pages
Book Rating : 4.2/5 (96 download)

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Book Synopsis Supervision in the Hospitality Industry, 7e with Student Study Guide Set by : John R Walker

Download or read book Supervision in the Hospitality Industry, 7e with Student Study Guide Set written by John R Walker and published by . This book was released on 2011-12-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating.

Supervision in the Hospitality Industry, Eighth Edition WileyPLUS Blackboard Student Package

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Author :
Publisher : Wiley
ISBN 13 : 9781119195658
Total Pages : pages
Book Rating : 4.1/5 (956 download)

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Book Synopsis Supervision in the Hospitality Industry, Eighth Edition WileyPLUS Blackboard Student Package by : John R. Walker

Download or read book Supervision in the Hospitality Industry, Eighth Edition WileyPLUS Blackboard Student Package written by John R. Walker and published by Wiley. This book was released on 2016-05-16 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Supervision in the Hospitality Industry (AHLEI)

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Author :
Publisher : Educational Institute
ISBN 13 : 9780133085587
Total Pages : 0 pages
Book Rating : 4.0/5 (855 download)

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Book Synopsis Supervision in the Hospitality Industry (AHLEI) by : Raphael R. Kavanaugh

Download or read book Supervision in the Hospitality Industry (AHLEI) written by Raphael R. Kavanaugh and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Help hospitality supervisors hit the ground running with the skills they'll learn in this book. They will be prepared to juggle with expectations of management, guests, employees, and governmental agencies. New case studies help employees practice solving problems they may face on the job. This textbook also provides resources to help employees create a professional development plan for their hospitality career.